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The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Cybersecurity: what we can do as an industry
Cybersecurity: what we can do as an industry

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

What is AI Face Search? Benefits over facial recognition systems
What is AI Face Search? Benefits over facial recognition systems

When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial Intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing humans from animals and statues The AI system continuously analyses video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting people’s privacy with AI Face Search  All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common use cases of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun

Latest JVC news

21st Century Distributing's Integration Innovation Roadshow
21st Century Distributing's Integration Innovation Roadshow

Wrapping the tour, 21st Century Distributing will head to Baltimore, MD to exhibit at Electronic Security Expo 21st Century Distributing, the premier consumer electronics distributor serving the Southeast, announced recently the schedule for their first-ever mobile demo, Integration Innovation Roadshow, which will hit six major regional cities before concluding with an exhibition at the Electronic Security Expo (ESX). "Each year we look forward to reconnecting with customers, while providing value-added resources that truly help our dealers and specialty professionals improve and organically grow their businesses," said Don Vincini, Owner of 21st Century Distributing. "The Integration Innovation Roadshow is taking this mission to a whole new level. Alongside the ability to share exciting new products and inventive installation techniques, this tour will provide the perfect atmosphere for a genuine discussion surrounding the benefits presented by the smart home and IoT - a major growth opportunity for the channel." Key vendors at the roadshows Beginning in May, the 21st Century Distributing team will take to the streets, alongside a specially-constructed demo station, that will serve up a comprehensive look at some of the hottest products and tech solutions shaping the CE marketplace. Consisting of ten, 4'x8' interactive side panels, the mobile demo unit will showcase a number of devices from key vendors including: Diamond Sponsors Vanco and CoreBrands as well as secondary sponsors 2GIG, Alarm.com, Elk, JVC, Kwikset, LiftMaster, Milestone, New Leaf Warranties, ProMounts, Resolution Products, RTI and Sonance. Together, the brands form a valuable ecosystem, while providing attendees with some valuable face time with major manufacturers. Most importantly, attendees will have the opportunity to test and handle the products first-hand, exploring their interoperability and uncovering new opportunities to supplement and bolster businesses. In an effort to enhance the dealer experience, 21st Century Distributing adjusted show hours and added a cocktail networking session to conclude each event. Demos will run from 2PM to 7PM EST each day, followed by the cocktail hour from 7PM to 9PM EST, allowing local dealers the flexibility to attend when it is most convenient to their schedules. The 21st Century Distributing 2015 Integration Innovation Roadshow will take place at the following locations: Orlando, FL -  May 28, 2015 Jacksonville, FL - May 29, 2015 Atlanta, GA - June 2, 2015 Nashville, TN - June 4, 2015 Charlotte, NC - June 9, 2015 Raleigh, NC - June 12, 2015 ESX, Baltimore, MD - June 25-26, 2015 Wrapping the tour, 21st Century Distributing will head to Baltimore, MD to exhibit at Electronic Security Expo (ESX). ESX presents multiple opportunities for the group to reach new dealers as well as a highly-trafficked platform to expose their vendors to a larger audience, encompassing the realm of security.  "We put a lot of thought into the creation of this roadshow," said Vanessa Zitzmann, Marketing and Sales Coordinator for 21st Century Distributing. "From adjusting the event times to be cognizant of career schedules, to partnering with some of the most popular brands, we've taken dealer feedback to heart and used customer insight to form this modular program. Dealers are the bread and butter of our business, we are dedicated to being a trusted partner and valuable resource."

Pro-Vision to supply Redvision’s 40x RVX-Series CCTV Domes
Pro-Vision to supply Redvision’s 40x RVX-Series CCTV Domes

The product is supplied ready to install as a dome but easily converts into a ball PTZ camera by removing the top cover Pro-Vision Distribution, the UK distributor of branded CCTV and access control equipment, is pleased to announce that it can now offer customers Redvision’s new 40x optical zoom domes. Simon Davies, Internal Sales Manager for Pro-Vision told us, “The new RVX40 has enhanced low-light performance and improved resolution whilst retaining the popular X-SERIES™ rugged, outdoor design. It is supplied ready to install as a dome but easily converts into a ball PTZ camera by removing the top cover. The RVX40-SERIES™ uses a 1/4" CCD sensor with exceptional low-light sensitivity and 670TVL resolution for clear, precise images. It has wiper, IR light and Dual Light (combined IR and white light) options. Night time surveillance is enabled with IR or white light, ultra-efficient, LED illumination. The IR illumination allows covert operation and the white light enables operators to identify, spotlight and track intruders.” Simon continued, “Each camera has 100 pre-sets, 8 tours and up to 24 privacy masks to meet application and legal requirements. The RVX40 camera’s impressive 40x optical and 12x digital zoom delivers effective long-range scene surveillance. The IR version can provide illumination up to 100m and facial recognition over 30m. The Dual Light IRWL version also has a 100m illumination range in both light modes and will toggle between IR and white light on alarm activation, pre-sets or manually.” Pro-Vision is a CCTV, access control and public address equipment distributor. Supplying the trade with branded equipment and associated security products. They are authorised distributors for AMG, Bosch, Dallmeier, Dedicated Micros, D-Link, Exacq, Fujinon, IDIS, JVC, LG, LiLin, Mirasys, Panasonic, Pelco, Pentax, Redvision, Samsung, Veracity, Xtralis, BPT, Nortech, PAC, Siemens and many other major manufacturers.

Judging quality and performance of video security systems by the (other) numbers
Judging quality and performance of video security systems by the (other) numbers

When comparing specifications among a range of similarly featured video surveillance cameras, NVRs or monitors, it can be difficult to ascertain which of the devices truly has the best performance and/or quality. John Grabowski, National Sales and Marketing Manager of JVC Security Division, poses some questions for consideration: Can the human eye actually see a difference in image quality between one camera that offers 700 lines of resolution and another that offers 600 lines? Or can it see the difference in image quality between a 3 megapixel camera and a 5 megapixel camera? What about performance characteristics such as latency or colour accuracy? In determining these specifications, one must also ask what has influenced or interfered with the measurement. Performance measurement through MTBF Today’s video surveillance components use highly advanced technology, making the evaluation process even more difficult. While impartial testing of the equipment on oscilloscopes and wave form monitors, shoot-outs or other side-by-side comparisons can help bring clarity to the evaluations, one solid metric for quality and performance is MTBF (mean time before failure) figures with failure rate (FR) data. These figures can help provide a clear guide for product lifetime expectations. For example, a surveillance camera with a published MTBF figure of 90,000 hours has more than 10 years of 24/7 usage. Engineered to a higher standard MTBF can be viewed as a quality standard as well as a planning metric. Although many companies build security products to meet specific price points, the best companies engineer their video surveillance products with robust designs that will endure and address the specific needs and conditions of the surveillance market. To a great extent, the longevity of key components such as integrated circuits and capacitors determines the MTBF of the products in which they are used. However, better parts only provide part of the key to better reliability. The internal temperature of products significantly affects MTBF as well. As electronic components have become more compact, the temperature of smaller, more constricted circuits and other components has become almost impossible to measure. Preventing thermal issues through thermal analysis and design requires careful electronic and mechanical engineering. This is accomplished early in development which makes it easier to visualise heat in every part of every component, thereby enabling engineers to prevent thermal issues and create products with significantly greater reliability. The best video surveillance products are designed to endure the specific needs of the surveillance market Companies that publish MTBF specifications generally arrive at those figures through extensive product testing, valuing the MTBF of individual components and by past experience with similar products. Some manufacturers elect to calculate MTBF based on strict military standards. Life-Cycle costs The initial cost of a video surveillance system is only a portion of the total cost of ownership (TCO). While a low price and warranty may make a camera with a lower MTBF seem attractive, this can be a mistake. Should the product fail within the warranty period, rather than repair the device, many manufacturers will simply replace a relatively low-priced item like a video surveillance camera. However, the process of replacing that camera can be very expensive for the end user or the system integrator. The cost of sending a technician up a ladder to replace a failed video surveillance camera often costs more than the camera itself. Plus, it is important to consider the potential damage or theft during downtime while the camera is not providing surveillance. High rated MTBFs can help reduce these replacement and maintenance costs over the life of a video surveillance system. The robust equipment can better withstand shock and vibration, extreme temperatures, moisture and dust, power fluctuations and offer significantly lower life-cycle costs through reduced down time. High rated MTBF products also create an improved overall value and a better return on the investment. For example, cameras can account for anywhere from 30 to 50% of the initial cost of a system and therefore should be selected with care. A camera’s proven reliability can help defer costly replacements during the system life cycle and improve utilisation. In short, product reliability can optimise capital, operations and maintenance expenditures while improving the safety and security of the environment. Today, there is an abundance of information available to help users make the best selections for their needs. By providing MTBF data, video surveillance manufacturers can make it easier for the user to make decisions.

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