Honeywell Security Network Video Recorders (NVR) / Network DVRs

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial Intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing humans from animals and statues The AI system continuously analyses video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting people’s privacy with AI Face Search  All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common use cases of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun

With increased demands being placed on safety and security globally, and supported by advancements in IP cameras and 360-degree camera technology, the video surveillance industry is growing steadily. Market research indicates that this worldwide industry is expected to reach an estimated $39.3 billion in revenue by 2023, driven by a CAGR of 9.3 percent from 2018 to 2023. Video surveillance is not just about capturing footage (to review an event or incident when it occurs), but also about data analysis delivering actionable insights that can improve operational efficiencies, better understand customer buying behaviours, or simply just provide added value and intelligence. Growth of Ultra-HD surveillance To ensure that the quality of the data is good enough to extract the details required to drive these insights, surveillance cameras are technologically evolving as well, not only with expanded capabilities surrounding optical zoom and motion range,4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021 but also relating to improvements in signal-to-noise (S2N) ratios, light sensitivities (and the minimum illumination needed to produce usable images), wide dynamic ranges (WDR) for varying foreground and background illumination requirements, and of course, higher quality resolutions. As such, 4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021, representing an astonishing 170 percent growth per year, and will require three to six times the storage space of 1080p video dependent on the compression technology used. Surveillance cameras are typically connected to a networked video recorder (NVR) that acts as a gateway or local server, collecting data from the cameras and running video management software (VMS), as well as analytics. Capturing this data is dependent on the communications path between individual cameras and the NVR. If this connection is lost, whether intentional, unintentional, or a simple malfunction, surveillance video will no longer be captured and the system will cease operations. Therefore, it has become common to use microSD cards in surveillance cameras as a failsafe mechanism. Despite lost connectivity to the NVR, the camera can still record and capture raw footage locally until the network is restored, which in itself, could take a long time depending on maintenance staff or equipment availability, weather conditions, or other unplanned issues. Since microSD cards play a critical role as a failsafe mechanism to ensure service availability, it is important to choose the right card for capturing video footage.  It has become common to use microSD cards in surveillance cameras as a failsafe mechanism if an NVR breaks Key characteristics of microSDs There are many different microSD cards to choose from for video capture at the network’s edge, and they range from industrial grade capabilities to commercial or retail grade, and everything in-between. To help make some of these uncertainties a little more certain, here are the key microSD card characteristics for video camera capture. Designed for surveillance As the market enjoys steady growth, storage vendors want to participate and have done so with a number of repurposed, repackaged, remarketed microSD cards targeted for video surveillance but with not much robustness, performance or capabilities specific to the application. Adding the absence of mean-time between failure (MTBF) specifications to the equation, microSD card reliability is typically a perceived measurement -- measured in hours of operation and relatively vague and hidden under metrics associated with the camera’s resolution and compression ratio. Therefore, when selecting a microSD card for surveillance cams at the edge, the choice should include a vendor that is trusted, has experience and a proven storage portfolio in video surveillance, and in microSD card technologies. Endurance, as it relates to microSD cards, represents the number of rewrites possible before the card can no longer store data correctly  High endurance Endurance, as it relates to microSD cards, represents the number of rewrites (program/erase cycles) that are possible before the card can no longer store data correctly. The rewrite operation is cyclical whereby a new stream of footage replaces older content by writing over it until the card is full, and the cycle repeats. The higher the endurance, the longer the card will perform before it needs to be replaced. Endurance is also referred to in terabytes written (TBW) or by the number of hours that the card can record continuously (while overwriting data) before a failure will occur. Health monitoring Health monitoring is a desired capability that not many microSD cards currently support and enables the host system to check when the endurance levels of a card are low and needs to be replaced. Having a card that supports this capability enables system integrators and operators with the ability to perform preemptive maintenance that will help to reduce system failures, as well as associated maintenance costs. Performance To capture continuous streams of raw footage, microSD cards within surveillance cams perform write operations about seventy to ninety percent of the time, whereas reading captured footage is performed about ten to thirty percent. The difference in read/write performance is dependent on whether the card is used in an artificial intelligent (AI) capable camera, or a standard one.   microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius Finding a card that is write-friendly, and can provide enough bandwidth to properly capture streamed data, and is cost-effective, requires one that falls between fast industrial card capabilities and slower commercial ones. Bandwidth in the range of 50 MB/sec for writes and 80 MB/sec for reads are typical and sufficient for microSD cards deployed within surveillance cameras. Temperature ranges Lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments As microSD cards must be designed for continuous operation in extreme weather conditions and a variety of climates, whether located indoors or out, support for various temperature ranges are another consideration. Given the wide spectrum of temperatures required by the camera makers, microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius, or in extreme cases, as low as -40 degrees Celsius. Capacity Selecting the right-sized capacity is also very important as there needs to be a minimum level to ensure that there is enough room to hold footage for a number of days or weeks before it is overwritten or the connectivity to the NVR is restored. Though 64GB is considered the capacity sweet spot for microSD cards deployed within surveillance cameras today, lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments. In the future, even higher capacities will be important for specific use cases and will potentially become standard capacities as the market evolves. When choosing the right storage microSD card to implement into your video surveillance system, make sure the card is designed specifically for the application – does it include the right levels of endurance and performance to capture continuous streams – can it withstand environmental challenges and wide temperature extremes – will it enable preventative and preemptive maintenance to provide years of service? It is critical for the surveillance system to be able to collect video footage whether the camera is connected to an NVR or is a standalone camera as collecting footage at the base of the surveillance system is the most crucial point of failure. As such, failsafe mechanisms are required to keep the camera recording until the network is restored.

Guests at some of Dubai’s newest hotels will enjoy more efficient and memorable service thanks to eFusion technology from Maxxess. Improving control The eFusion solution is being used for comprehensive streamlining of security and safety – tying together front-of-house and back-of-house operations – at a number of landmark hotel developments in Dubai. The result will be a smoother check-in experience for guests, with minimal queuing, no cumbersome paperwork, and more attentive service. By integrating front and back of house operations at busy hotels, eFusion reduces problems with inefficiency and human error and improves situational awareness and control capability for management teams. Among the latest five-star destinations to adopt eFusion, the Taj Exotica Resort & Spa on Palm Jumeirah, which is due to open later this year, comprises seventeen floors with 200-plus rooms and suites, along with recreational and dining facilities. The Taj Jumeirah Lake Towers, another development by the Indian Hotels Company due to open this year, will also benefit from Maxxess integration technology. Seamless integration eFusion allows rapid integration - off-the-shelf - with a wide choice of security, safety and business-critical technologies eFusion allows rapid integration – off-the-shelf – with a wide choice of security, safety and business-critical technologies. It provides an umbrella management system and allows the highest level of service efficiency by removing the need for operators to continually switch between systems. The systems and IT integrator for the new-build project, PACC Information and Communication Technology LLC, says eFusion was specified because it met requirements for the most robust solution and one that would be easy to adapt going forward. Delivering guest satisfaction “Guest satisfaction is the hotel’s top priority and the eFusion system will let them focus their efforts on delivering it,” says PACC spokesman Shantanu Mukherjee. “Visitors to these new hotels will really notice the difference.” At the Taj Exotica, eFusion will integrate the front of house system from ASSA ABLOY; the Honeywell Simplex fire system controls; the Honeywell Building Management System connected via a Bacnet gateway; and a combination of 403 Hanwha Technwin Wisenet IP internal and external cameras, installed by ISS CCTV and operated through SecureOS video management software (VMS). ASSA ABLOY VingCard access control The ASSA ABLOY VingCard access control system, securing almost 300 doors, will be managed from the eFusion platform alongside other key services due to be added, including the OTIS elevator controls. eFusion will allow the hotel’s management to define events of interest – such a particular door being unlocked, or alarms being set or unset – and provide transactional information to improve security for guests, and accountability. The solution also enables centralised management of room safes, mini-bars and cupboards, and the control of all alarm transactions. Integration with access control system Using eFusion off-the-shelf integration modules, ID badging and building management systems are also fully integrated Cameras linked to door access will allow video pop-up to be triggered by pre-defined events, and operators will have complete PTZ control, playback and video functionality. Using eFusion off-the-shelf integration modules, ID badging and building management systems are also fully integrated, allowing easy operation and control of a wide range of functions including heating, ventilation and air conditioning. A further 300 rooms are expected to be added to the Taj Exotica Resort & Spa system in a phase-two development scheduled for 2021. Modular, building block approach “The eFusion platform was chosen for these major projects because it offers the advantages of a modular, building block approach and gives IHCL maximum freedom to integrate, customise and adapt to future needs,” says Lee Copland, Managing Director EMEA, Maxxess Systems. He adds, “This success positions Maxxess as a clear leader in linking front-and-back of house operations to enable seamless facilities management, safety and security operations in often complex and busy hotel environments. Visitors to IFSEC International will have the opportunity to see the power of eFusion integration on our stand IF2120,” added Copland. As well as the new IHC Taj hotels, Maxxess eFusion is also being implemented at six upcoming Dubai developments, including major hotel, leisure and retail destinations, with several other projects underway in the wider region as well as in London, UK.

LifeSafety Power Inc. continues to expand its popular rack mount solutions, now adding the integration of Honeywell ProWatch to the FlexPower Gemini line. The Gemini RGH rack mount power management system supports seamless hardware integration of Honeywell ProWatch door controllers and centralised power in a single, space-saving design. Rack mount power management Gemini RGH is a compact, 19-inch rack-mounted enclosure engineered for data centers, IT closets, server rooms or other areas where space is limited. It integrates ProWatch door controllers and power controller boards in a pull-out, easy-to-access mechanical housing, giving systems integrators the convenience of a tiered drawer configuration for their Honeywell access control specifications. RGH is the continuation of LifeSafety Power’s award-winning Gemini line. Gemini covers the most widely specified access controller configurations, with rack mount designs for Mercury, SWH, AMAG, HID and Honeywell controllers, as well as ‘power-only’ rack mount footprints recently made available with the newly released RGL. Gemini Series carry UL and ULC listings, as well as other certifications. Compact housing for door controllers “The Gemini line continues to expand in response to our customer’s requests for compact, integrated housings for the most popular door controllers along with power,” said Larry Ye, President and CEO of LifeSafety Power. “As space for technology and equipment becomes increasingly limited, Gemini meets the need for access control and power integration in an abbreviated, yet easy-to-service footprint.”

Coming off a successful ISC West show, Honeywell is sharply focussed on product development, with an emphasis on advanced software. “We have a strong new product pipeline this year – more than two times the number of products than we’ve released in the past several years,” says Luis Rodriguez, Director of Product Marketing, Honeywell Commercial Security. “At ISC West, we received a lot of interest in how AI and new security systems are changing the market.” Although uses for AI are still emerging in security, Honeywell sees an important role for AI in building a connected system to ensure the safety and security of a building, and more importantly, its occupants. AI allows end users to go beyond monitoring activity on a surface level to really understand the scene – from who exactly is in the area to what they might be doing. As more data is processed over time, AI will continue to build on its learnings to help deliver a more accurate assessment of potential threats each time. Machine learning-based analytics End users should explore the use of machine learning-based analytics as machine learning is more advanced than AI-based systems, says Rodriguez. “When speaking to dealers and integrators, end users should also inquire about the detection accuracy of systems that use AI or machine learning technology, particularly around false positives and negatives.” Honeywell seeks to develop integrated security systems that provide the earliest detection “Additionally, end users should always ask to conduct site testing so to understand how well-suited the machine learning-based system is to the particular user’s native environment,” adds Rodriguez. “The testing will help identify the exact needs of their site.” Honeywell is reinvesting in its video portfolio, both in hardware and software innovation, as well as partnering with the top experts in the IT and education industries to stay ahead of customer demand. Honeywell seeks to develop integrated security systems that provide the earliest detection, enable the fastest response, centralise decision making, and allow customers to manage it all from anywhere. Solutions for vertical markets Honeywell Commercial Security is focussed on supporting vertical markets that have specific security needs such as education, banking and finance, and pharma. Each has unique nuances that call for tailored security approaches. “As Honeywell continues to develop its suite of security solutions for the future and identify personalised systems for each vertical, AI such as analytics, deep learning and facial recognition will play an integral role during research and testing,” says Rodriguez. Honeywell is developing video and audio analytics technology capable of studying crowd behaviour as well as detecting guns, gunshots An example is the education market, where eliminating human delay in reporting potential threats to law enforcement and creating faster systems that help omit single-point failures are key to protecting schools and ensuring students’ safety. To address those challenges, Honeywell is developing video and audio analytics technology capable of studying crowd behaviour as well as detecting guns, gunshots and fights, says Bruce Montgomery, Business Development Manager, Honeywell Commercial Security. Testing technology for sports security The software is able to visualise, automate planning, design and efficiency analysis of a video surveillance system"A partnership with University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (NCS4) is testing technology such as MaxPro Video, Pro-Watch Access Control and UNP Mass Notification in the National Sport Security Laboratory and in connected real-world environments. “The analytics data gathered from these environments will help inform future security innovations,” says Montgomery. Another Honeywell partnership is with JVSG, whose CCTV Design Software offers a new way to design more affordable and higher quality video surveillance systems. Integrators and distributors are now able to add a range of models from Honeywell’s portfolio of Performance Series IP Cameras into their system design from the software’s database. “The software is able to visualise, automate planning, design and efficiency analysis of a video surveillance system,” says Jeremy Kimber, Director of Enterprise Global Product Management, Honeywell Security and Fire. The program is used by more than 7,000 CCTV designers in more than 130 countries around the world and is downloaded more than 60,000 times every year.