Airports & ports security applications
Dallmeier offers comprehensive security solutions for all areas of application around airports. Specifically, in the area of cameras a wide range of systems allow customers to tackle all of their safety and security challenges and be able to comply fully with operational and regulatory requirements. On top of that, Dallmeier supplies video management solutions that not only give operators an exhaustive overview of security-relevant events, but also allow the video data to be analysed with a vi...
LAN airline, one of the most important airline companies in Latin America, is based in Lima, Peru. The airline company operates scheduled domestic and international services, controlling over seventy percent of the domestic market. Its main base and maintenance centre are located in Jorge Chávez International Airport, Lima, which is a significant transfer hub and aviation infrastructure of South America. The LAN airline deploys its surveillance system with Dahua solutions for its office...
Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small...
USS Iowa: A naval treasure Affectionately known as the “Battleship of Presidents” for having played host to more U.S. presidents than any other battleship, the USS Iowa is one of the most storied vessels in the history of the Navy. Originally commissioned in 1943, the Iowa saw significant action during both World War II and the Korean War. One of the battleship’s first missions was to escort President Franklin Delano Roosevelt across the Atlantic in November of that year for a...
Security at airports has become indispensable, and entails continuously increasing requirements. The only way to keep satisfy the most demanding standards day after day, is to constantly further develop the technology in use. Video surveillance is a crucial contribution to airport security; this technology has a great deal of potential, as long as the current configuration is not taken as the final goal in terms of development. Il Caravaggio airport expansion phase “Since the technologic...
Airports and ports are subject to a tough balancing act when it comes to security measures. On the one hand, these locations must maximise the movement of passengers and cargo to ensure a happy customer experience, while at the same time exercising security measures that will ensure their safety. Access points in transport hubs Airports and ports are large areas with many access points, a necessity to facilitate the efficiency needed to handle the large volumes of traffic they generate. This a...
Physical security technologies operate successfully in many different markets, but in which markets do they fall short? Physical security is a difficult challenge that can sometime defy the best efforts of manufacturers, integrators and end users. This is especially the case in some of the more problematic markets and applications where even the best technology has to offer may not be good enough, or could it be that the best technology has not been adequately applied? We asked this week’s Expert Panel Roundtable to reflect on instances when the industry may fall short: Which segments of the physical security industry are most under-served and why?
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognise that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unless they are quickly brought under control. Training security officers Governments and organisations across the world are increasingly encouraging businesses to re-assess risks and to plan for and conduct drills for major emergencies. This is driving different agencies and companies to invest in new skills, resources and systems, and encouraging businesses to routinely re-evaluate their emergency response strategies. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents For example: UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents, as part of the UK government’s Action Counter Terrorism programme. And organisations including the Association of University Chief Security Officers (AUCSO) and Higher Education Business Continuity Network (HEBCoN) are developing customised training for their members to improve their own response and business continuity plans. Mass notifications systems Whether an organisation is facing a terrorist attack or a severe weather event, follow up reports consistently identify that the same types of challenges are common to all crisis situations, with similar errors often occurring again and again. Typically, these are centred on three key areas: poor communications, fractured command and control structures, and delayed deployment of resources. Communications skills and technologies clearly play a pivotal role in how effective an organisation is in responding to major incidents, particularly when it comes to assessing the situation and its implications, moving people towards safety and providing updates as an incident unfolds. However, when an organisation is considering its technology options, emergency response and mass notification systems (MNS) are often touted as the ideal platform to deliver all the required critical communications and ongoing updates. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents Emergency notification system All the incident reporting, command and control, and communications functions have been brought together on a single platform But, if an organisation does not know exactly where all its staff or students are, and it cannot see the location and availability of its first responders and other emergency coordinators relative to them and the incident, then how useful is it to send a top-down alert to everyone? And what about fast moving or multi-centre incidents, where previously agreed evacuation procedures, recommended actions or mustering points may need to change if an incident takes an unexpected turn? Many organisations may have been lulled into believing that an emergency notification system will allow them to confidently handle all the communications aspects of virtually any crisis. In reality, too many businesses are still unaware that there are now much more sophisticated and proven technologies where all the incident reporting, command and control, and communications functions have been brought together on a single platform. Using live map tracking The benefit of using these advanced and more integrated approaches – often categorised as mobile distributed command and control systems – is that they enable faster and better decision making in a crisis using real-time feedback and two-way dialogue with those closest to the emergency. And they avoid the risks of any potential delays, miscommunications or mistakes that can happen when an organisation is under pressure to respond and often switching between multiple systems. Leading universities and multi-national corporations are already using new mobile/web-enabled platforms to improve their incident response These next generation emergency management platforms have been specifically designed to enable real-time mapping of an organisation’s security assets and its users on a single screen and to fully integrate it with a highly targeted geo-fenced notification capability. The mass notification aspect of the system can then be used to advise specific groups on the best actions to take at their location as an incident develops. The use of live map tracking enables real time mapping of an organisation's security assets Segmented messaging Many leading universities and multi-national corporations are already using these new mobile/web-enabled platforms to plan, manage and improve their incident response, leading to 50% faster reactions and more positive outcomes.During a crisis, users can receive push notifications so the security centre can immediately see their exact location and advise them accordingly The systems have been widely adopted within the higher-education sector, but they are equally applicable to any large company with multiple international sites or those situated in research or corporate campuses where the bulk of assets and people are based in one or more key locations. Typically, systems provide users with a smartphone app that they can use to call for immediate emergency or first aid support when at work, or to report something suspicious which could prevent an apparently minor incident from escalating into a full-scale emergency. During a crisis, users can receive push notifications, SMS and E-mails asking them to open the app if they are not already logged in, so the security centre can immediately see their exact location and advise them accordingly. Supporting dispersed mustering Now that communications can be more nimble, responsive and flexible this can support this the supports the increasing numbers of planners are recognising the advantages of dispersed mustering. This is a strategy that has been developed to reduce the risk of secondary attacks on unprotected people complying with instructions to evacuate from premises and gather in what are, effectively, exposed locations. It is now acknowledged that evacuees waiting outside for any length of time are more vulnerable to targeted attacks or to injury, from flying glass for example. With dispersed mustering – a strategy made more effective by these new mobile distributed command and control systems - a building’s occupants can be advised not to go outside, but to move to known safe internal locations. People in each specific area can then be kept regularly updated. Many corporations are now using new mobile/web-enabled platforms to improve their incident response Coordination between response agencies The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information First responders are permanently logged in, so the emergency operations centre can see their exact locations in real-time and can advise what actions to take in mustering people or in setting up and protecting security cordons. Bringing everything together on one platform, with real-time feedback and in a fully integrated system also removes what is often seen as the weakest communication link in managing any major incident: the need to rely on conventional two-way radio as the sole means of communication between the command and control centre and its first responders and other team members on the ground. The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information to a new level for improved collaboration, coordination and communications between users, the incident management team and external agencies. Improving emergency response strategies One of the most powerful features of some of these new systems is the ability to record and view all alerts, responses and the detailed conversations between first responders, emergency coordinators and other parties. This allows the systems to be used to simulate major incidents involving inputs from the emergency services and other key agencies and to ensure the organisation’s crisis management plans have been fully tested against a range of possible incident scenarios.
From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modelling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware, unavailable computing power and knowledge of architectural software. Innovation during the past 8 year, have driven ease of use and lower pricing to encourage market adoption. Major investments in UAVs in 2014 and the commercial emergence of 360° photography began a new wave of adoption. While 3D scanners still range from $20K – $100K USD, UAVs can be purchased for under $1K USD and 360° cameras for as low as $100. UAVs and 360° cameras also offer a way to document large spaces in a fraction of the time of terrestrial laser scanners with very little technical knowledge. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors The result over the past 10+ years of technology advancement has been a faster, lower cost, more accessible way to create virtual spaces. However, the technology advances carry a major risk of misuse by bad actors at the same time. What was once reserved to military personal is now available publicly. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organisations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts." Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What does this mean for the security or facility manager today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. This leads to costly mistakes and increased timelines on facility projects. Example benefits of BIM There could be evidence of a suspect water value leak which using BIM could be located and then identified in the model without physical inspection; listing a part number, model, size and manufacture. Identification of vulnerabilities can dramatically help during a building emergency. First Responders rely on facilities managers to keep them updated on building plans and they must have immediate access to important building information in the event of a critical incident. Exits and entrances, suppression equipment, access control, ventilation systems, gas and explosives, hazmat, water systems, survival equipment and many other details must be at their fingertips. In an emergency situation this can be a matter of life or death. Example benefit of reality capture First Responders rely on facilities managers to keep them updated on building plans A simple 360° walk-through can help first responders with incident preparedness if shared by the facility manager. Police, fire and EMS can visually walk the building, locating all critical features they will need knowledge of in an emergency without ever visiting the building. You don’t require construction accuracy for this type of visual sharing. This is a solution and service we offer as a company today. Reality capture is rapidly becoming the benchmark for facility documentation and the basis from which a security plan can be built. Given the appropriate software, plans can be easily updated and shared. They can be used for design and implementation of equipment, training of personnel and virtual audits of systems or security assessments by outside professionals. Our brains process visual information thousands of times faster than text. Not only that, we are much more likely to remember it once we do see it. Reality capture can help reduce the need for physical inspections, walk-throughs and vendor site-visits but more importantly, it provides a way to visually communicate far more effectively and accurately than before. But be careful with this information. You must prevent critical information falling into the hands of bad actors. You must watch out for bad actors attempting to use reality capture as a threat, especially photo/video/drones or digital information and plans that are posted publicly. Have a security protocol to prevent and confront individuals taking photos or video on property or flying suspect drones near your facility and report to the authorities. Require authorisation before capturing building information and understand what the information will be used for and by who.There are a number of technologies to combat nefarious use of UAVs today Nefarious use of UAVs There are a number of technologies to combat nefarious use of UAVs today, such as radio frequency blockers and jammers, drone guns to down UAVs, detection or monitoring systems. Other biometrics technologies like facial recognition are being employed to counter the risk from UAVs by targeting the potential operators. UAVs are being used to spy and monitor for corporate espionage and stealing intellectual property. They are also used for monitoring security patrols for the purpose of burglary. UAVs have been used for transport and delivery of dangerous goods, delivering weapons and contraband and have the ability to be weaponised to carry a payload.Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time The Federal Aviation Administration has prevented UAV flights over large event stadiums, prisons and coast guard bases based on the risks they could potentially pose, but waivers do exist. Be aware that it is illegal today to use most of these technologies and downing a UAV, if you are not Department of Justice or Homeland Security, could carry hefty penalties. Facility managers must have a way to survey and monitor their buildings for threats and report suspicious UAV behaviours immediately to authorities. At the same time, it’s critical to identify various potential risks to your wider team to ensure awareness and reporting is handled effectively. Having a procedure on how identify and report is important. Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.
They say that every choice has a cost. It's a basic principle that, economically speaking, nothing is free. If it doesn't cost actual money, it may be expensive in terms of time, attention and/or effort. These are interesting observations to keep in mind as one peruses the various "free" video management system (VMS) offerings available on the market. Some are provided by camera companies to unify their products into a "system", even if it's a small one. Other free VMS offerings are entry-level versions offered by software companies with the intent of the customer upgrading later to a paid version. For more insights, we asked this week's Expert Panel Roundtable: What is the value of “free” video management systems (VMSs) and how can a customer decide whether “free” is the right price for them?
Market dynamics are changing the U.S. residential security market, creating new business models that better appeal to the approximately 70% of households without a security system. Smart home adjacencies have helped revitalise the traditional security industry, and alternative approaches to systems and monitoring for the security industry are emerging, including a new batch of DIY systems. Growth in the residential security market and its position as the channel for smart home solutions have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras, and other products suffice for their security. Increasingly competitive landscape Smart home services can provide additional revenue streams for the security industry For instance, IP cameras are a highly popular smart home device rooted in security, and Parks Associates estimates 7.7 million standalone and all-in-one networked/IP cameras will be sold in the U.S. in 2018, with $889M in revenues. Product owners may feel their security needs are fulfilled with this single purchase, as such dealers and service providers are under increasing pressure to communicate their value proposition to consumers. Categorically, each type of player is facing competition uniquely—national, regional, and local dealers all have a different strategy for overcoming the increasingly competitive landscape. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. While white-label devices are acceptable in some instances, dealers need to integrate with hero products whenever possible when those exist for a category. For dealers who have added smart home devices and services are all potential benefits and good for business Improved customer engagement That 2017 survey also revealed 36% of security dealers that offer interactive services report security system sales with a networked camera and 16% report sales with a smart thermostat. For dealers who have added smart home devices and services, enhanced system utility, increased daily value, and improved customer engagement with the system are all potential benefits and good for business. Security has served as the most productive channel for smart home solutions, mainly because the products create natural extensions of a security system’s functions and benefits, but as smart home devices, subsystems, and controllers expand their functionality, availability, and DIY capabilities, many standalone devices constitute competition to classical security. Particularly viable substitute devices include IP cameras, smart door locks, smart garage doors, or a combination of these devices. Products that are self-installed offer both convenience and cost savings, and these drivers are significant among DIY consumers—among the 6% of broadband households that installed a security system themselves, 39% did it to save money. Enhance traditional security Self-installable smart home devices may resonate with a segment of the market who want security While many security dealers believe substitute offerings are a threat, some dealers do not find such devices an existential threat but instead view them as another path to consumer awareness. They argue that the difference between smart product substitutes and traditional security is that of a solution that provides knowledge versus a system that gives one the ability to act on that knowledge. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market who want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Smart home devices and features, while posing a threat to some security companies, are a potential way forward to increased market growth Increased market growth A key counterstrategy for security dealers and companies is to leverage their current, powerful role as the prime channel for smart home devices. Many security dealers now include smart home devices with their security systems to complement their offerings and increase system engagement. For example, as of Q4 2017, nearly 70% of U.S. broadband households that were very likely to purchase a security system in the next 12 months reported that they want a camera to be included as part of their security system purchase. In response, many security system providers now offer IP cameras as optional enhancements for their systems. Smart home devices and features, while posing a threat to some security companies, are a potential way forward to increased market growth. Security dealers have an opportunity to become more than a security provider but a smart home solutions provider rooted in safety. Provide status updates Comcast has entered both the professionally monitored security market and the market for smart home services The alternative is to position as a provider of basic security with low price as the key differentiator. Comcast has entered both the professionally monitored security market and the market for smart home services independent of security. It has discovered that monetising smart home value propositions through recurring revenue becomes increasingly challenging as the value extends further away from life safety. Since the security industry remains the main channel for smart home services, security dealers are in a unique position to leverage that strength. Value propositions must shift from the traditional arming and disarming of a system to peace-of-mind experiences that builds off the benefits of smart devices in the home to provide status updates (e.g., if the kids arrived home safely) and monitoring at will (e.g., checking home status at any time to see a pet or monitor a package delivery). These types of clear value propositions and compelling use cases, which resonate with consumer and motivate them to expand beyond standalone products, will help expand the home security market.
Last week, the Schedule 84 Suppliers Research Panel participated in reviewing the 2018 contracting year with the GSA Schedule 84 leadership team. Our panel group consists of experienced contractors and consultants meeting for a monthly conference call. Schedule 84 is the GSA Schedules Contract for Total Solutions for Law Enforcement, Security, Facilities Management, Fire and Rescue. Our opinions are part of a research programme to provide valuable feedback to the GSA Schedule 84 programme and on to the GSA central office. The director of GSA Region 7 Schedules Program, the Schedule 84 Branch Chief and the Category Manager Subject Matter Expert who manages our suppliers' panel gave us their full attention as we discussed the successes of the programme, hot topics, problems and the future. We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort and renewed enthusiasm Innovative review team We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort, renewed enthusiasm and productive changes building upon the successes of 2017. There was high praise for the accessibility to the Schedule 84 staff. Their consistent quick response to questions and concerns, thinking outside the box and supporting the programme by partnering with their contractors was much appreciated. There has been a renewed spirit of partnering to cooperatively bring the best to agency customers. It seems to be working as per the Centre Director sales are growing for GSA Schedule 84. Advocating for the security industry In my experience, business development starts with the Administrator from Region 7 in Ft. Worth, TX. As the annual Schedule 84 Industry Day at the SSAC begins he is shaking every hand and passing out his cards looking folks right in the eye asking, “how can I help you?” They have the best practices and most organised paperwork. The SSAC director has chosen well in her staff and is hands-on in every endeavour to direct things along when challenges occur or to improve the programme. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry It continues with the centre’s CASE Manager encouraging the contractors at events, visiting agency customers and promoting the GSA Schedules Program by helping coordinate the partnering. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry for adding new technology, meeting with industry associations, understanding the complexity and challenges of Homeland Security Presidential Directive 12 (HSPD12) and advocating for the purchasing Physical Access Control Systems (PACS) utilising the appropriate standards and the GSA Program among other innovations. As far as the supplier panel, we gave our GSA Schedule 84 team and leaders high praise for 2018. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List Changes in the GSA programme Some changes this year in certain GSA programmes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) developed to assist with solution procurements. This new SIN was added to Schedules 03FAC, 56, 70, 71, 00Corp, 738X and 84. Under Schedule 84 it is SIN 84-500. GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex Essentially this SIN allows agencies procuring under the aforementioned GSA Schedules’ programmes to purchase and the contractor to add items and services not known prior to the task as a Contract Line Item Number (CLIN) not to exceed 33% of the order. For more information and FAQs on OLMs go to www.gsa.gov/olm. This is not to take the place of “Open Market” items for adding products only that are not listed on a company’s GSA Contract. Physical access control products Previously, GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex for the agencies. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List according to the standards created under FIPS201. These products appear under SIN 246 35-7 after being tested and approved by GSA. To be qualified to install these products under the GSA Program at least one individual from the GSA Contractor company must complete the class and be CSEIP certified before applying for labour SIN 246 60-5. Additionally, the company must demonstrate certain qualifications and have past performance for this type of work. The Security Technology Alliance offers the training class and certification. Certified individuals and approved products are listed at www.idmanagement.gov. Companies listed with SIN 246-35 7 and SIN 246-60 5 may be found by searching at www.gsaelibrary.gsa.gov. Updates to guidance for procurement Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide. The ordering guide posted at www.gsa.gov/firesecurity is a valuable support tool created to assist agencies with understanding the requirements of FIPS201 and procuring a PACS. The guide includes relevant regulations, FAQs, sample systems designs, sample statements of work, a list of key points of contract for additional help and questions. In partnership with GSA and guided by the GSA Ombudsman group, the Security Industry Association and the Security Technology Alliance members and their contractor companies participated in a GSA Reverse Industry PACS Training Day on September 17, 2018. We presented from an industry perspective important fact on PACS system requirements, procurement planning, providing information on resources and further educating with panel discussions, individual presentations and amusing skits to over 300 Government agency staff and acquisition specialists. You can find some of the unedited recording of the PACS Reverse Industry Day Training on YouTube. Some changes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) GSA Schedules Program A hot topic about the GSA programme for 2018 was also an issue for the prior year. The GSA Schedules Program is a streamlined contracting vehicle incorporating specific Federal Acquisition Regulations for more efficiently purchasing commercial items. Companies may apply per a continuous open season for a 5-year contract with three 5-year options to renew. Contractors are vetted for past performance, corporate experience and financial capability. Products and services are considered for offering to Federal, State and Local customers (for Schedule 84) with pricing that is determined to be fair and reasonable through negotiations with GSA. To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor as well as the competition of identical or similar item pricing. The most vocal complaint of concern from the contractors was regarding the consideration of competitor contractors offering identical items with out-of-date pricing or holding a Letter of Supply not authorised by the manufacturer. GSA pricing tool Since the GSA utilises a pricing tool to determine if the pricing offered is competitive, a rogue competitor can cause a pricing action to possibly be rejected due to out of date information even as the manufacturer offers an update of the product. This is an issue on all GSA Contracts that the supplier panel hopes will be reconsidered by GSA policymakers at the central office. Most of us believe the Letters of Supply should only be issued by the manufacturer or with documented specific permission of the manufacturer to a reseller. Manufacturers may want to have a better understanding of the Letter of Supply, how it is considered by GSA and more carefully choose their Government partners for experience and compliance. Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy Overcoming challenges for the security community Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy. GSA eBuy is an online Request for Quotation (RFQ) programme that is for GSA Contract holders only. Agencies will post their requirements by Special Item Number for at a minimum 48 hours. Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract. GSA Participating Dealers may take orders on behalf of a manufacturer if they are authorised under the manufacturer’s GSA Contract. They may also have an online PO Portal to receive orders. But they have no access to GSA eBuy to response to RFQs. Usually, under these arrangements, the manufacturers do not respond directly, so there is a problem using GSA eBuy for opportunities as their GSA Participating Dealers have no access to respond. GSA Schedule 84 leadership In some instances, a contracting officer may allow an emailed quotation. However, with the use of the electronic ordering system, this has become a common problem we hope to bring to the attention of policymakers. Some changes to the programmes may make the presentation of documentation more effective going forwardThe GSA Schedule 84 leadership has been helpful to explain the challenges to the agencies to try and resolve such issues. So, what’s up for 2019? GSA modernisation is coming. There will be improvements to their tools and more consolidations of SINs and more. There have been discussions of a revival of the GSA Expo. The Expo offered training for contracting staff both Government and private industry. Valuable tools for vendor training Equally important is the networking, meetings and the exhibits of the contractors. Expos have been discontinued since 2012 but smaller events have been growing as well as online webinar training. Webinars are valuable tools for GSA and vendor training, but they do not take the place of being able to meet your customers face-to-face. GSA online eOffer and eMod programme have made processing actions more efficient. Some changes to the programmes may make the presentation of documentation more effective going forward. The GSA online website for viewing the items on the GSA Contract and for purchasing items, GSA Advantage could definitely use an update as it has been basically the same for 20 years. Keep an eye on GSA Interact for the latest happenings with GSA.
AIG, Aéroport International de Genève, is one of the most dynamic airports in Europe. In 2012 alone it handled almost 13.9 million passengers and 193.000 flights to 120 destinations, serviced by 200 different companies. Obviously, with these figures, security is an important issue and needs to be up to standard at all times. Managing access for a large workforce The implemented AEOS platform controls the access of a workforce of 9,500, manages 37,500 badges, 200 organisations working at the airport’s facilities. Securing and controlling such a dynamic environment requires a flexible access control system, based on state-of-the-art technology which is able to meet present demands as well as future security requirements. Handling multiple access control technologies One of the main reasons for AIG to choose Nedap AEOS as its security management platform was its radical different architecture based on software components. AEOS software components allow the platform to support and enhance the airport’s security policy and procedures. Furthermore, changing requirements can be put into effect much more easily. Another reason to choose AEOS is its capability of simultaneously handling multiple reader and credential technologies in a single platform. Single card access control Four different identification technologies are used simultaneously in AEOS access control functionality at Geneva Airport: Nedap, Mifare, Legic and Magnetic stripe, each technology serving a different purpose. The Nedap Combi card has been put into place, which combines all the required technologies, therefore increasing convenience for the users, as they do not have to carry four different cards.
Levels of security inside the Aviation industry have never been higher; mainly due to increased terrorism threat levels across the globe, combined with a worldwide rise in smuggling activity. No airport is immune from these pressures and Ghana’s ‘Kotoka International’ can now claim to meet ACC3, the highest accreditation in the aviation industry, thanks to their recent investment in the latest generation of IP CCTV systems from Hikvision. Ghana’s Kotoka International Airport Established in 1994, Aviance Ghana Ltd provides a range of ground handling services at Ghana’s Kotoka International Airport, situated just outside the capital, Accra. The airport itself is Ghana’s premier international flight centre and is capable of accepting large aircrafts, such as the latest generation of Boeing 747.Aviance Ghana is one of eight companies making up the Aviance Alliance, which operates at more than 100 airport locations across 4 continents It occupies more than 650 hectares, with two large terminals for domestic/regional and international/long-haul operations that are connected by an internal walkway. Terminal 2 is the principal international departure terminal and includes restaurants, duty-free shops and two Executive lounges for First and Business Class travellers. There are also two smaller terminals dedicated solely to diplomatic flights and military operations. Aviance Ghana is one of eight companies making up the Aviance Alliance, which operates at more than 100 airport locations across 4 continents. At Kotoka, the ground services include managing all the passenger concourse facilities in Terminal 2, plus passenger check-in and baggage handling, the loading and unloading of cargo from freight flights and a cargo warehouse operation for all import and export needs. Overriding security objectives Given that today’s security concerns require the aviation industry to maintain very high levels of protection measures, close scrutiny of the 650 hectare site that the airport occupies and protecting passengers, aircraft and cargo were the twin key objectives for Aviance when deciding to upgrade the Airport’s CCTV system. The company also recognised that intelligently deploying the camera infrastructure would be necessary to maximise cost-effectiveness and efficiency. The new Skylink CCTV system design uses four different types of Hikvision IP camera Aviance Ghana turned to Skylinks Technical Services Ltd and tasked them with designing a solution that would enable it to meet the EU’s ACC3 accreditation, the highest accreditation in the aviation industry. In turn, Skylinks turned to Hikvision for the design of an all-IP CCTV system capable of not only meeting the current challenges facing Aviance in its operation at Kotoka International Airport, but also providing an expandable base that could rise to meet future developments. The new Skylink CCTV system design uses four different types of Hikvision IP cameras connected to a 32-channel, RAID 5 NVR over an entirely new Gigabit network infrastructure. According to Haim Atanelov, Skylinks General Manager, “The final brief for the CCTV upgrade included installation of new cameras in Aviance’s import and export cargo warehouses, both entry and exit vehicle gates, within the terminal public areas, at the biometric log-in area and associated turnstiles, and within the VIP lounge areas. “In all of these disparate areas, we were challenged by Aviance to deliver high resolution images at all times and in all lighting conditions. It is these pressures that helped us in choosing Hikvision components, with their robust build quality, excellent video quality, and quick and simple installation and operation due to the user-friendly software. It also helped that the products offer very competitive prices and are accompanied by after-sales service and technical support from a first-class team.” Clear images in poor lighting conditions Aviance is committed to phasing out the old system in favour of a totally Hikvision IP system as soon as possible" The CCTV system uses a combination of IP66-rated dome and bullet cameras with either 1.3 or 3MP resolution. A total of four DS-2CD2312-I 1.3MP Outdoor Network Mini Dome cameras were installed, two in the public areas of the terminal and two at the main gates where passengers complete the biometric log-in process and enter through the turnstiles. To complement the dome cameras, nine EXIR bullet cameras were used: five DS-2CD2212-I5 1.3 MP units for general surveillance in the warehouses together with a pair of DS-2CD2232-I5 3MP units where greater resolution was required, and two DS-2CD2632F-I 3MP Vari-focal EXIR cameras for the main vehicle entry and exit gates. “All of the cameras offer great resolution, with 3D DNR and Digital WDR as standard, together with a full complement of alarm triggers, including line crossing and motion and intrusion detection” says Haim Atanelov. “But, the true day/night capability of the EXIR infrared technology meant that they always delivered clear images, even in the warehouses where lighting conditions are not good. Both the 1.3MP and 3MP bullet cameras employed in the warehouses live up to the 50-metre IR range quoted. What’s more, the 30-metre EXIR range of the mini dome cameras deployed in the terminal building is also very useful during night time hours when the building lighting is partially shut down.The new system has already proved its worth, helping to completely seal the export warehouse in particular “We also paid particular attention to the vehicle entry and exit points, in each case choosing the 3MP Vari-focal bullet cameras for their IP66 environmental protection, high resolution, advanced night viewing capabilities and zoom.” Into the future The new system has already proved its worth, helping to completely seal the export warehouse in particular and enabling Kotoka to meet ACC3 accreditation. Together with securing the import warehouse, which serves global airline and cargo brands such as British Airways, South African Airways, Alitalia, KLM, Virgin, DHL, Cargolux, etc., it means that the airport is well-placed to continue to attract business. “Aviance is especially pleased with the smooth integration of the Hikvision IP system with the access control system at the 4 turnstiles,” says Haim Atanelov, “something which was also carefully noted by the EU ACC3 validators. Aviance was also pleased with the integration of the new system with the existing analogue CCTV system, although it did show up the difference in video quality immediately. "We have already agreed to add further IP cameras to the site and Aviance is committed to phasing out the old system in favour of a totally Hikvision IP system as soon as possible.”
British Airways i360 is a 162-metre (531 ft.) tall observation tower on the seafront of Brighton on the UK’s south coast, which opened in August 2016 on the site of the historic West Pier. Conceived and designed by Marks Barfield Architects, the creators of the London Eye, British Airways i360 is the world’s first vertical cable car and the world’s tallest moving observation tower. Just as the original pier welcomed Victorian society to ‘walk on water’, British Airways i360 invites visitors to ‘walk on air’ in the fully enclosed futuristic glass observation pod which gently lifts up to 200 passengers to a height of 138 metres (450 ft.), providing a new perspective on the city with totally unobstructed views. Seagate storage solution selected for surveillance system The technology deployed in the development and daily operation of the observation tower set a new standard for innovation – including a high-tech video surveillance solution supplied by local firm Brighton CCTV, with Seagate’s storage solutions chosen as a key component in the technology. A specialist in CCTV design, installation and maintenance for the commercial and residential market, Brighton CCTV was selected as the preferred supplier for its experience and local expertise. British Airways i360 selected Brighton CCTV as its camera security and webcam partner and their system partner, Hikvision, produces industry leading equipment that enables smooth, clear video streaming. Brighton CCTV selected Seagate as an additional partner for the project to deliver the surveillance storage solution, providing 10TB of storage in total. High resolution images were a must for this high-profile site and with the IP CCTV system running over a huge network, a solid and reliable storage solution was a necessity. Each camera also had to be carefully selected for the right area of the structure, taking into consideration installation, service and maintenance, as well as being capable of dealing with bright scenes due to the observation tower’s beachside location. SkyHawk surveillance: Solid and reliable “We had worked with Seagate before on a previous project and knew the reliability its storage provides,” said Christopher Dean, Owner of Brighton CCTV. “The SkyHawk surveillance drives operate with an extreme workload rating, low power consumption, provide long-term drive reliability and can operate in harsh environments, withstanding a variety of temperature ranges – ideal for British Airways i360 being on the seafront.” “We were thrilled our technology was selected to be a part of this ambitious and innovative landmark,” commented Andrew Palmer, Sales Manager, Enterprise and Surveillance Group, Seagate Technology UK. “We were able to make this surveillance solution possible working alongside our trusted partners Brighton CCTV and Hikvision.” A British Airways i360 spokesperson said: “British Airways i360 is a spectacular observation attraction and is the cornerstone to funding the regeneration of Brighton’s seafront. With some 700,000 visitors expected at British Airways i360 annually, it was vital that we worked with the best team in order to deliver on our vision and that included using trusted suppliers providing innovative technology.”
Ampelmann provides solutions that allow people to safely disembark from ships onto offshore structures. The company has equipped all of its systems with high-resolution MOBOTIX cameras for visual access control, on the recommendation of JB Systems, Ampelmann’s industrial automation partner. High-tech offshore transport Ampelmann was founded in 2008 as a spin-off of the Delft University of Technology. The company developed an innovative platform that compensates for the motion of the sea, allowing people to disembark from ships at sea onto offshore structures – even when there are heavy waves. The company strives to make disembarkation from ships at sea as easy as crossing a street on land. Safety requirements and legislation for the offshore sector are constantly becoming stricter. To keep up with these developments, Ampelmann has grown significantly over the past few years and now numbers over 300 employees. The company initially focused on providing systems to customers working in the North Sea. Ampelmann went on to broaden its horizons and has installed approximately 45 of its systems around the world to date. “We were invited to work on developing a control solution for the Ampelmann prototype shortly after the company was founded,” reports Cor Blok, Sales Engineer at JB Systems. “We were very interested in taking on this project, since we greatly prefer using our expertise and experience to help our clients develop innovations instead of simply providing them with standard systems.” Visual access control Each Ampelmann system consists of a telescopic gangway and a stabilising platform. The systems are installed on ships – offshore workers can safely and easily board offshore structures to perform the necessary installation and maintenance work. The disembarkation point lies roughly 20 metres away from the ship’s control console, which calls for an additional visual control closer to said point. "MOBOTIX cameras areparticularly easy for us tointegrate as they are high-resolution, all-in-one videosolutions with sound,memory, processors andcomprehensive video software" “The disembarkation point represents our greatest potential safety hazard. High-resolution cameras let us carefully observe it from a distance,” Blok continues. “To find the right camera for the job, we conducted tests comparing ones made by various brands. A MOBOTIX camera emerged as the clear winner. It’s a compact all-in-one solution that perfectly withstands the weather conditions on the high seas. The cameras made by other brands were all larger and heavier than this one, since they were made to withstand dust and water in industrial environments. We’ve integrated the MOBOTIX camera that we chose into all of the Ampelmann systems – it’s mounted onto a signal light pole located right in front of the disembarkation point. That way, it lets us see whether it’s safe to disembark. By the way, this signal light pole – this ‘Ampelmast’ – is where Ampelmann got its name.” Integration with industrial controls JB Systems is a MOBOTIX partner based in Vlaardingen, Netherlands, that specialises in industrial automation applications. The company belongs to the Hoogendoorn Group, a subsidiary of the privately held company Batenburg Techniek, and employs a total of 850 people. JB Systems planned and developed the electrical control for Ampelmann’s entire system, including the hydraulic drive. “We use joysticks and Siemens HMI software on an industrial computer screen to deploy and install each Ampelmann system,” explains Blok. “The live feed from the MOBOTIX camera is also displayed in a special window on this HMI screen. The operator can enlarge this image as necessary or expand it to a full-screen view. We worked with M12D cameras in the beginning. We switched over entirely to M15D models after they came onto the market, since they feature both day and night lenses. MOBOTIX cameras guarantee that employees of Ampelmann’s customers can disembark safely "As a partner of both large and small companies with critical processes, we pay a great deal of attention to the quality of all the products we use. MOBOTIX has had an excellent reputation in its field for many years. Moreover, MOBOTIX cameras are generally maintenance-free, which allows our customers to save on operating costs throughout the entire product lifetime.” Safe disembarkation guaranteed “For our company, the best thing about using MOBOTIX cameras is that they provide our operators with a good view of the end of the gangway,” says Johan Holster, Manager of Motion Control Operations at Ampelmann. “As such, the cameras help us guarantee that our customers’ employees can disembark safely. Speaking from personal experience, I can confirm that the cameras really hold their own against the rough weather conditions in the offshore area, and that the day/night switchover works very well. Generally speaking, the cameras we’ve installed worked perfectly, which is exactly what we wanted.” JB Systems also provides MOBOTIX cameras for Ampelmann’s cargo transfer systems. These systems consist of combined transfer and lifting systems. The high-resolution cameras make it easy to closely follow loads as they are lifted. “They’re particularly easy for us to integrate as they are high-resolution, all-in-one video solutions with sound, memory, processors and comprehensive video software,” says Blok. “Moreover, each MOBOTIX camera can work fully automatically as well as with other IP cameras in a network, which increases the number of potential applications. For example, we’ve installed an ATEX version with a special housing for potentially explosive industrial and offshore environments.”
Airports and ports are some of the world’s busiest environments, making safety and security a primary concern for the sector. By their very nature, these facilities need to be open, efficient and accessible, but due to the high volume of traffic that these areas generate, they are a popular target for terrorism, smuggling and theft. These kinds of incidents have the potential to cause loss of life, economic impacts, insurance losses and business interruptions. Transport issues Vanderbilt understands the issues faced in the airports and ports sector. These facilities are large areas with many access points. Due to the large volumes of traffic that pass through every day, there is a hierarchy of sensitive areas with multiple levels of access rights. It is this high volume of traffic that also makes it a “soft” target in the eyes of would-be terrorists, and so there is a need to record who is present in key locations for security and muster reporting. Again, to counteract and deter such threats, as well as thefts and smuggling, video recording demands a high resolution for continuous analytics. Vanderbilt has a host of solutions across access control, intrusion detection, and video management to help combat these issues. One such example of this can be seen at Dublin Airport, Ireland’s busiest airport, where Vanderbilt’s access control product, Entro, is in use. Vanderbilt Entro Dublin Airport provides on-site maintenance facilities for many of the hundreds of aircrafts that use it every day. When these facilities were upgraded, an important part of the project was the refurbishment of the administrative offices that accommodate the workers who coordinate, monitor and control the maintenance operations. As part of the office upgrade project, a new security system was needed to control access through the 25 doors that allow entry to and movement between the areas that make up the office suite Security in transport is a sensitive issue and one that requires agility, adaptability, and dependability; flagship traits of Vanderbilt Vanderbilt’s Entro system was selected for the job. An Entro segment controller partnered with a standard PC as the central element of the system, is complemented by 25 door control modules, one for each of the doors covered by the system. The model of segment controller selected has a maximum capacity of 32 doors and therefore provides generous capacity for future expansion of the installation. It processes all the information in the system and stores the complete database of cardholders and their entry privileges. This makes it robust in its functioning and it remains completely operational even when it is not connected to an external PC or server. Integrated solutions The Vanderbilt door controllers support two readers and are configured to control both entries and exits to the restricted areas in the aircraft maintenance administrative offices. The controllers have an integrated status display window that simplifies installation and maintenance and they include an anti-tamper switch for added security. To work with the new installation, 300 contactless access control cards were also needed. The system allows these to be readily programmed to allow users access to any or all areas within the office suite and to restrict access for individual users depending on the time of day or day of the week. Security in transport is a sensitive issue and one that requires agility, adaptability, and dependability; flagship traits of Vanderbilt. People want to travel without fear of falling victim to attack, but security cannot be so invasive that it makes travel unpleasant. Vanderbilt’s solutions respond to these expectations to facilitate free movement and allow for effective safeguarding measures such as live and mission critical monitoring, door interlock functionality, and integrated devices.
The international airport at Naples, Napoli Capodichino Airport, is used by 6 million travellers every year. With the introduction of the Panomera® multifocal sensor system from Dallmeier, security in both the apron and the airport forecourt areas is enhanced further still by the very latest in camera technology. Napoli Capodichino offers direct connections to 50 domestic and international destinations. It is managed by GESAC SPA, a member of the F2I Airports Group, an airport management company known for the excellent quality of its services and for its culture of continuous improvement. GESAC works constantly to find efficient solutions and satisfy the requirements of its passengers and field operators, particularly with regard to personal safety and environmental protection. Innovative multifocal sensor technology GESAC‘s security engineers saw the Panomera® multifocal sensor system from Dallmeier for the first time at the “Sicurezza” trade fair in Milan in 2010, and were very impressed by the performance capabilities of this ground-breaking video technology. Unlike conventional cameras, which have a single focal lens, multifocal sensor technology is based on a multi-sensor platform with several lenses, each with different focal lengths, creating the unrivalled Panomera® effect. This innovative system provides surveillance of large areas with extremely high resolution, all from a single installation site. This innovative system provides surveillance of large areas with extremely high resolution, all from a single installation site The contact at the trade fair was followed by an intensive planning and design phase, during which the staff at Dallmeier Italy worked closely with the “Infrastructure Development & Flight Operations” department of GESAC, under the direction of Alessandro Fidato. Representatives of Dallmeier Italy visited the site several times so that they could adapt the new video system precisely to the requirements of the airport management company. Safety for apron, runways and forecourt For GESAC, two major zones of the airport site were of paramount importance: the area in front of the airport buildings (“Panomera® Forecourt” project), and the apron and runways (“Panomera® Airfield” project). In the airport forecourt and concourse, Panomera® monitors traffic and pedestrian flows between the multi-storey car park, Terminal 1 and the network of feeder roads and paths by which people arrive at and leave the airport, either in motor vehicles or on foot. The customer also wanted to obtain complete coverage of the movements of all vehicles and aircraft anywhere on the entire airfield, including the ramps and aprons, taxiways, and takeoff and landing runways, so that incidents could be reconstructed if necessary, wherever they occurred on the site. The cameras of the Panomera® system for this airfield project were installed at a considerable height, close to the roof of the APRON tower at about 13 metres; three Panomera® systems installed in a semicircle provide a panoramic view through 228°. The Panomera® Viewer workstation was located inside the APRON Tower to provide security staff with a unique and full panoramic view of the entire airfield. “With Panomera® technology, distant objects can be captured with the same quality as those in the foreground. The extremely high resolution over the entire area of interest and intuitive operation of the system led us to choose Dallmeier”, says Giuseppe Musto, Head of Innovation & Automation Development for GESAC. Another important difference between Panomera® and conventional PTZ cameras is that the whole area to be monitored with Panomera®, is recorded continuously, so the high resolution images enable important, single details to be examined even after the event. With PTZ cameras, the general overview image is lost while the camera is recording a detailed area. "GESAC confirms its orientation towards innovative solutions that ensure high standards of security and simplify management arrangements" Reliable recording Recording is based on the Dallmeier DIS-2/M NSU blade technology – this ensures maximum availability and reliability of the recording. Each blade unit is equipped with a redundant hard disk. The units are powered via a rack for 19" slide-in modules with redundant power supply units. The rack system can accommodate up to 10 single modules, so that even relatively large systems can be installed in compact and cost-efficient manner. The modular structure of the system guarantees high availability of the overall solution. Complete success Alessandro Fidato, Director of the Infrastructure Development & Flight Operations department, describes the video system as a resounding success: “With these two projects, GESAC confirms its orientation towards innovative solutions that ensure high standards of security and simplify management arrangements. We are very satisfied with this cooperation.” Pierpaolo Piracci of Dallmeier Italy responds: “I am very proud to have been personally involved in these highly innovative projects, and I would like to thank Alessandro Fidato and Giuseppe Musto of GESAC SPA for the confidence they have shown in our technology and professionalism.”