Dallmeier IP Dome Cameras  (9)

As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behaviour. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behaviour, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organised campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Game 1 of their playoff series. And, the U.S. vs. Mexico Nations League soccer game over the Fourth of July weekend had to be halted, due to fans throwing objects at players and screaming offensive chants. Cracking down on poor fan behaviour Security directors are consistently reporting a disturbing uptick in poor fan attitude and behaviour With players across all major sports leagues commanding more power than ever before, they are demanding that sports venues crack down on poor fan behaviour, particularly when they are the targets of that behaviour. Whether it’s an extension of the social-media divisiveness that’s gripped society, or people unleashing pent up negative energy, following 15 months of social isolation, during the COVID-19 global pandemic, security directors are consistently reporting a disturbing uptick in poor fan attitude and behaviour. They’re also reporting a chronic security guard shortage, like many businesses that rely on relatively low-cost labour, finding candidates to fill open positions has been incredibly difficult. Low police morale To add the third component to this perfect storm, many police departments are struggling with morale issues and officers are less likely to put themselves into positions, where they could wind up in a viral video. According to the Police Executive Research Forum, police officer retirements in the U.S. were up 45% in the April 2020 - April 2021 period, when compared to the previous year. Resignations were up 18%. In this environment, officers may be less likely to undertake fan intervention unless it’s absolutely necessary. This can seem like the worst of times for venue security directors, as they need more staff to handle increasingly unruly patrons, but that staff simply isn’t available. And, because the security guard staffing industry is a commoditised business, companies compete almost solely on price, which requires that they keep salaries as low as possible, which perpetuates the lack of interest in people participating in the profession. Digital Transformation There is only one way out of this conundrum and that is to make security personnel more efficient and effective. Other industries have solved similar staffing and cost challenges through digital transformation. For example, only a small percentage of the total population of restaurants in the U.S. used to offer home delivery, due to cost and staffing challenges of hiring dedicated delivery personnel. Advent of digital efficiency tools But with the advent of digital efficiency tools, now virtually all restaurants can offer delivery But with the advent of digital efficiency tools, such as UberEATS and DoorDash, now virtually all restaurants can offer delivery. Likewise, field-service personnel are digitally connected, so when new jobs arise, they can be notified and routed to the location. Compare this to the old paper-based days, when they wouldn’t know about any new jobs until they picked up their work schedule at the office, the next day and you can see how digital transformation makes each worker significantly more efficient. Security guards and manned guarding The security guard business has never undergone this kind of digital transformation. The state-of-the-art ‘technology’ has never changed - human eyes and ears. Yes, there are video cameras all over stadiums and other venues, but behind the scenes is a guard staring at a bunch of monitors, hoping to identify incidents that need attention. Meanwhile, there are other guards stationed around the stadium, spending most of their time watching people who are doing nothing wrong. Think about all the wasted time involved with these activities – not to mention the relentless boredom and ‘alert fatigue’ from false-positive incident reporting and you understand the fundamental inefficiencies of this labour-based approach to security. Now think about a world where there’s ubiquitous video surveillance and guards are automatically and pre-emptively notified and briefed, when situations arise. The fundamental nature of the security guards profession changes. Instead of being low paid ‘watchers’, they instead become digitally-empowered preventers. AI-based screening and monitoring technology This world is happening today, through Artificial Intelligence-based screening and monitoring technology. AI-powered weapons-detection gateways inform guards, when a patron entering the venue is carrying a gun, knife or other forbidden item. Instead of patting down every patron with metal in their pockets, which has been the standard practice since walk-through metal detectors were mandated by sports leagues following 9/11, guards can now target only those who are carrying these specific items. Video surveillance and AI-based analytics integration Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances or other operational issues, and notify guards in real time, eliminating the need to have large numbers of guards monitoring video feeds and patrons. The business benefits of digitally transformed guards are compelling. A National Hockey League security director says he used to have 300 guards manning 100 walk-through metal detectors. By moving to AI solutions, he can significantly reduce the number of scanning portals and guards, and most importantly redeploy and gain further operational efficiencies with his overall operational strategy. Changing staffing strategy This changes the staffing strategy significantly and elevates the roles of guards. Suddenly, a US$ 20-per-hour ‘job’ becomes a US$ 40-per-hour profession, with guards transformed into digital knowledge workers delivering better outcomes with digitally enabled staffs. Beyond that, these digitally transformed guards can spend a much higher percentage of their time focused on tasks that impact the fan experience – whether it’s keeping weapons out of the building, pro-actively dealing with unruly fans before a broader disruption occurs, or managing business operations that positively impact fan patron experience. Digitally transforming security guards Perhaps most important, digitally transforming security guards elevates the profession to a more strategic level, which means better pay for the guards, better service for clients of guard services, and an overall better experience for fans. That’s a perfect storm of goodness for everyone.

Steven Kenny, Axis Communications, looks at the benefits of physical access control systems within smart environments, and how knowledge gaps and dated methods can inhibit adoption. Physical security is becoming more dynamic and more interconnected, as it evolves. Today’s modern access control solutions are about so much more than simply opening doors, with digitalisation bringing multiple business benefits, which would simply not be possible using traditional models. Digital transformation While the digital transformation of processes and systems was already well underway, across many industries and sectors, it is the transformation of physical security from a standalone, isolated circuit, to a network-enabled, intelligent security solution that brings many benefits to the smart environment. Yet, with more organisations now looking to bring their physical security provision up to date, there are many considerations that must be addressed to maximise the potential of access control and video surveillance. Not least of which is that connecting physical security devices to a network presents risk, so it is increasingly important for IT teams to play a role in helping to facilitate the secure integration of physical and network technologies, as these two worlds increasingly converge. Improved access control in smart environments These urban constructs are capable of reducing waste, driving efficiencies and optimising resources The smart city offers significant benefits, reflected in the US$ 189 billion that is anticipated to be spent on smart city initiatives globally by 2023. These urban constructs are capable of reducing waste, driving efficiencies, optimising resources and increasing citizen engagement. Technology, which is increasingly being incorporated to protect access points within the smart environment, can take many forms. These range from simple card readers to two factor authentication systems, using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. Frictionless access control During the COVID-19 pandemic, frictionless access control has provided an effective ‘hands free’ means of accessing premises, using methods such as QR code readers and facial recognition as credentials to prove identity. Frictionless access control brings health and safety into the equation, as well as the security of entrances and exits, minimising the risk of infection, by removing the need to touch shared surfaces. Such systems can be customised and scaled to meet precise requirements. Yet, an increasing integration with open technologies and platforms requires collaboration between the worlds of physical security and IT, in order to be successful. Barriers to adoption Traditional suppliers and installers of physical security systems have built up a strong business model around their expertise, service and knowledge. Network connectivity and the IoT (Internet of Things) present a constantly shifting landscape, requiring the traditional physical security vendor to learn the language of IT, of open platforms, IP connectivity and software integration, in order to adapt to market changes and remain relevant. Many are now beginning to realise that connected network-enabled solutions are here to stay Those who cannot adapt, and are simply not ready for this changing market, risk being left behind, as the physical security landscape continues to shift and demand continues to increase. With end users and buyers looking for smarter, more integrated and business-focused solutions from their suppliers, it is clear that only those who are prepared will succeed in this space. Time will not stand still, and many are now beginning to realise that connected network-enabled solutions are here to stay, particularly within smart constructs which rely on such technology by their very nature. The importance of cyber hygiene Connecting any device to a network has a degree of risk, and it is, therefore, imperative that any provider not only understands modern connected technologies, but also the steps necessary to protect corporate networks. Cameras, access control systems and IP audio devices, which have been left unprotected, can potentially become backdoors into a network and used as access points by hackers. These vulnerabilities can be further compromised by the proliferation of connected devices within the Internet of Things (IoT). While the connection of devices to a network brings many advantages, there is greater potential for these devices to be used against the very business or industry they have been employed to protect when vulnerabilities are exploited. Cyber security considerations Cyber security considerations should, therefore, be a key factor in the development and deployment of new security systems. Access control technologies should be manufactured according to recognised cyber security principles, incident reporting and best practices. It is important to acknowledge that the cyber integrity of a system is only as strong as its weakest link and that any potential source of cyber exposure will ultimately impact negatively on a device’s ability to provide the necessary high levels of physical security. The future of access control There is a natural dispensation towards purchasing low-cost solutions There is a natural dispensation towards purchasing low-cost solutions that are perceived as offering the same value as their more expensive equivalents. While some have taken the decision to implement such solutions, in an attempt to unlock the required benefits, while saving their bottom line, the limited lifespan of these technologies puts a heavier cost and reputational burden onto organisations by their association. The future of access control, and of physical security as a whole, will, therefore, be dependent on the willingness of suppliers to implement new designs and new ways of thinking, based around high-quality products, and to influence the installers and others in their supply chains to embrace this new world. Cyber security key to keeping businesses safe In addition, cyber security considerations are absolutely vital for keeping businesses safe. The integration of cyber secure technologies from trusted providers will provide peace of mind around the safety or corporate networks, and integrity of the deployed technologies. As we move forward, access control systems will become data collection points and door controllers will become intelligent I/O devices. QR codes for visitor management and biometric face recognition for frictionless access control will increasingly be managed at the edge, as analytics in a camera or sensor. The future of access control presents an exciting and challenging time for those ready to accept it, to secure it and to help shape it, offering a true opportunity to innovate for a smarter, safer world.

The UK government recently announced a doubling of the Safer Streets Fund to £45 million, as it seeks to reassure the public that safety is a top priority, as the night-time economy makes a return. More than just surveillance While this funding increase is much needed, it’s vital that the government and local councils use the money strategically, or risk missing out on a great opportunity to deliver real change and enhance safety across the United Kingdom. One of the main strategies cited by the government is to increase the current vast number of CCTV cameras installed across the country, despite the fact that the UK is already one of the most surveilled nations in the world. Investing in video analytics London alone has around 700,000 cameras, but to effectively monitor them all would be an incredibly inefficient use of manpower and require a huge number of staff. Therefore, I believe the clearest and most cost-effective way for this project to succeed in its overall mission, is by investing in smarter technology, such as video analytics. Incorporating video analytics into existing infrastructure is the clear solution This technology offers a more efficient use of resources, faster response times and enables more informed, time-critical decision making, when reacting to unfolding events in real time. Incorporating video analytics into existing infrastructure is the clear solution, as the technology enables legacy assets, such as analogue CCTV cameras, to become more than just after the fact evidence gathering tools and instead be used to help enhance real-time responses to unfolding incidents. Artificial intelligence-enabled solutions Artificial intelligence-enabled solutions are trained using vast datasets of images and video footage, in order to better understand people, objects and vehicles that are captured on film, and they continue ‘learning’ and improving, while in use. The system’s algorithms analyse and prioritise input from video data to decide which inputs are of value, automatically classifying the footage and notifying security personnel accordingly. This reduces response times by notifying CCTV operators of an incident, as it happens, meaning law enforcement and security personnel can react faster and intervene in an ongoing situation. Edge technology and real-time video streaming A key consideration should be choosing a technology that can operate at the edge and deliver real-time video streaming, even at the lowest bandwidths, so it isn’t limited to use in areas with good connectivity, which would exclude most remote areas. Quality really does matter and technology that can operate over low bandwidths is crucial for allowing operators to zoom in on areas of interest, such as a car number plate or face, and retrieve full-resolution images that can make a real difference in ongoing investigations. Analytics-based security approach Introducing an analytics-based security approach would also help curtail the rising cost of tackling crime Introducing an analytics-based security approach would also help curtail the rising cost of tackling crime. Research conducted by the UK’s Labour Party recently found that the annual cost of crime reached a staggering £100 billion. While statistics show that crime rates in general have been fairly stable over recent years, experts point to the increase in specific types of violent crime, such as knife crime which rose by over 20% during 2020. Implementing smart analytics-based technology Implementing smart analytics-based technology would help maintain staffing costs, as the system can identify incidents without an operator’s input, as well as reducing the cost of managing crime, as more incidents will be intervened in before they escalate too far. This dramatically reduces the burden on staff and allows a single surveillance operator to monitor many more cameras. On the other hand, this level of automation also reduces false alarm fatigue and operator overload, which can quickly sap efficiencies and reduce operator alertness, if left unchecked. Data driven problem-solving approach to crime prevention Procurement officials should avoid the common mistake of simply doubling down and throwing more staff and security assets at the problem to bring results. Instead, they should take a more data driven problem-solving approach to crime prevention by leveraging technologies that can enhance response and preserve their existing investments in cameras. The smart use of real-time video analytics could make the difference by preventing dangerous situations from escalating into serious incidents.

In the new premises of the Italian branch of the German video technology manufacturer, everything is focused on a comprehensive, practice-oriented customer care from presales consulting to technical support. The patented Panomera® multifocal sensor technology from the German manufacturer Dallmeier has been successfully used in Italy for many years: The Allianz Stadium in Turin, ParkinGO in Milan, or Naples Airport are just a few names from Dallmeier Italy's extensive range of customers. All customers benefit from the excellent cost-benefit ratio of the technology: by using lenses and video sensors of different focal lengths in one optical unit, the Panomera® systems require far fewer camera systems than conventional solutions. The result is savings in all project areas – from implementation, infrastructure and civil engineering to ongoing operating and support costs. Short distances and a holistic offer The Italian subsidiary offers much more than just the distribution of the sought-after technology from Germany. From the new office Dallmeier Italy offers its entire portfolio. From consulting to the 3D planning service, with which customers and partners can precisely define all details of their future system with the help of a "digital twin" even before the project begins, to the Factory Acceptance Test, which puts the entire system through its paces before delivery, to support during ongoing operation. In addition to a meeting room and a showroom for product demos, extensive training facilities are available in the training rooms for "hands-on" training of Dallmeier customers and partners. Tailored video security solutions The modular structure allows video security solutions to be tailored precisely to the respective application "In addition to our patented Panomera® multifocal sensor cameras, which allow customers to get by with far fewer systems and thus save significantly on infrastructure and operating costs, the open software platform HEMISPHERE® offers our users particular added value. The modular structure allows video security solutions to be tailored precisely to the respective application," explains Daniele Sisinio, Director Dallmeier Italia. "With our new branch offices, we ensure that customers and installers can implement even more complex environments with the maximum expertise – with customised support depending on the situation and request." The new branch is in Via Bruno Barilli, 5/C, 42124 Reggio Emilia, very conveniently situated near the Mediopadana high-speed railway station and the A1 freeway.

The Austrian market for video security technology is booming. And the demand specifically for the ‘Made in Germany’ mark of quality in the country next door has never been higher. To do justice to this market trend and at the same time deliver its expertise to customers and partners as immediately as possible, last month the Germany-based Dallmeier enterprise opened a branch of its main office in Brunn am Gebirge, a suburb of the Austrian capital city Vienna. Video technology pioneer Many businesses and organisations in industry, finance, as well as government authorities have already been relying on the patented systems from the video technology pioneer for over three decades now. With its branch office in Vienna, Dallmeier is bringing the customary advantages of its solution and service portfolio still closer to its Austrian customers and partners. Experts from the Dallmeier office in Vienna offer customers and partners access to the expertise and resources Experts from the Dallmeier office in Vienna offer customers and partners access to the expertise and resources of the Dallmeier main office for the duration of the entire project cycle: From consulting via the 3D planning service, with which customers and partners can define all the details of their intended system with the aid of a ‘digital twin’ even before the project starts, through the Factory Acceptance Test, which tests the whole system rigorously before it is delivered, and on to support during operation. Besides its customers and partners all over Austria, the Dallmeier branch office in Vienna will also service Switzerland and the bordering countries of Hungary, Slovenia, Slovakia, Croatia, Serbia, and Montenegro. Multifocal sensor cameras "Besides our patented Panomera® multifocal sensor cameras, with which customers can meet their objectives with considerably fewer systems, thereby saving significantly on infrastructure and operating costs, the HEMISPHERE® open software platform offers our users a particular additional benefit. Thanks to their modular design, the video security solutions can be tailored precisely to the individual application in each case." explains Christian Linthaler, Head of Sales Austria & Switzerland. "With our new branch office just outside of Vienna, we guarantee that customers and installers also have the highest level of expertise at their disposal when implementing more complex environments – with support designed specifically to address their situation and wishes."

In most video surveillance scenarios, the essential task is to identify relevant events in a short space of time. Therefore, surveillance managers need a powerful tool they can use to distil results rapidly and efficiently from the metadata and analytics data generated. To this end, the SmartFinder technology within the new SeMSy® Compact video management system from Dallmeier promises a veritable Comfort Search with a whole range of functions. Innovative assistance systems Whether they take the form of classic VCA reports, standardised neural networks, or customer-specific AI analysis, modern technology offers a vast range of capabilities for analysing video images and automatically detecting suspicious or relevant events. But these capabilities cannot be used successfully unless the surveillance managers can also find the important sequences quickly to investigate offences, track events or run an efficient loss management procedure. The new SeMSy® Compact video management system from Dallmeier is the successor to the proven SMAVIA Viewing Client, and in conjunction with Dallmeier cameras and recording systems it delivers a whole range of innovative assistance systems for these tasks. Search for count values and objects "SmartFinder" function enables users to first define the area and timeframe for their search With the completely redesigned SmartFinder function, users first define the area and timeframe for their search. Then they can filter by the available analysis criteria, such as AI object groups or attributes, and specify the objects that are of interest for the current search. It is also possible to search for incidents in which a certain minimum or a maximum number of objects were detected in freely definable areas, or in which objects have entered or left certain areas. The images in which the objects or count results have been found can then be displayed in an organised way in preview image sequences and on a timeline. This enables the operator to compare the search results easily and find the sequences he or she is looking for extremely rapidly. An easy-to-operate search function for timeframes and timeline markers completes the portfolio of search assistants. Object auto-tracking Another important assistance function is SeMSy® Compact AutoTracking: With the analysis data from network cameras and Dallmeier Panomera® systems, it is possible to detect image areas that include moving people or objects while the video stream is running – both live and in the recording. The operator can zoom in on these areas with complete accuracy, showing them in a detail split to attract attention to specific features during analysis. Pixelation of people not in motion The system can pixelate images from third-party manufacturers as well as from Dallmeier cameras In the context of the GDPR directives, it is particularly helpful to be able to pixelate individuals simultaneously even while the images from up to four different video streams are being displayed. This function is available for both live images and recordings, and it also recognises individuals who are not moving. The system can pixelate images from third-party manufacturers as well as from Dallmeier cameras. It is also possible to differentiate according to a user group so that employees of the operator's own company see only pixelated faces, but the external security service can view unobscured images, for example. In this situation, pixelation is carried out on a powerful workstation equipped with SeMSy® Compact and the "Pixelation AI Server Software". Dashboard for analysis data  Besides being able to find significant incidents, it is at least as important for security managers to be able to gain an overview of the overall state of activities in the area under surveillance as quickly as possible. For this purpose, the SeMSy® Compact Dashboard outputs the various analysis data as a bar chart in a separate window. Besides a basic overview of all incidents, operators can select single cameras for analysing the incidents captured during the day. With the SmartFinder function, this view also supports a direct display of the corresponding recordings. And users can also use the software to control the Panomera® functions such as Panomera® Privacy Shield or Panomera® Air Blast Charger.