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There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
ONVIF, a global standardisation initiative for IP-based physical security products, held its annual membership meeting in November, providing ONVIF members with an overview of important activities of 2019 and plans for the year ahead. Attendees heard presentations on the growth of ONVIF, as well as plans for new profile development. ONVIF Chairman Per Björkdahl highlighted the forum’s achievements over the past year, particularly the market’s continued support for the profile concept, with the number of conformant products surpassing 13,000 earlier this year. With six profiles to choose from and additional ones in development, ONVIF profiles have increasingly been included in various bid and specification processes in projects around the world, making it the de-facto interface in the industry. Björkdahl also noted the continued involvement of ONVIF in the International Electrotechnical Commission’s work on international standardisation, in addition to new proposals for cloud connectivity and interoperability between multiple systems. Video Enhancement Working Group The overarching goal of ONVIF is to provide to the market a single interface through which every system can operate As is tradition, ONVIF recognised the contributions of multiple individuals from various ONVIF committees. Steve Wolf, who served on several ONVIF committees on behalf of Pelco, received the ONVIF Service Award, which acknowledges individuals who have provided a long-term commitment to the organisation. While serving on the Technical Committee, Wolf led the Security Working Group, and was also an active participant in the Video Enhancement Working Group, contributing to a number of improvements in how ONVIF approaches video. Andreas Schneider of Sony received the ONVIF Distinguished Service Award, which recognises individuals who have made significant contributions to ONVIF over many years in multiple functions. Schneider’s long-term service to the Technical Services Committee has positioned him as a major facilitator of the ONVIF organisation, with contributions to multiple ONVIF profiles. Physical access control standards “The overarching goal of ONVIF is to provide to the market a single interface through which every system can operate,” said Björkdahl. “Our honorees have shown significant and long-term commitment to our organisation, in turn making this goal a reality one profile at a time. We thank both of our recipients for their innovation, hard work and service.” ONVIF Technical Committee Chairman, Hans Busch of Bosch, spoke to members about the specification development roadmap, which highlights plans for future profile development, as well as the continued alignment to the standardisation activities within the IEC TC 79 working groups for video surveillance and physical access control standards. Specifically, Busch covered what specifications are being examined for future profiles, and how they complement and further enhance existing ONVIF profiles. IP-based physical security products ONVIF continues to work with its members to expand the number of IP interoperability solutionsAs chair of the Technical Services Committee, Sony’s Schneider gave an overview of the committee’s work on new and existing profiles, client and device test tools, updates to the conformance process and tools, and the Developers’ Plugfest. Shi-lin Chan of Axis Communications, who serves as chair of the ONVIF Communication Committee, provided a recap of ONVIF communication efforts in 2019, and discussed ONVIF’s plans for the launch of a Mandarin website later this year. Founded in 2008, ONVIF is a well-recognised industry forum driving interoperability for IP-based physical security products. The organisation has a global member base of established camera, video management system and access control companies and more than 13,000 profile conformant products. IP interoperability solutions ONVIF offers Profile S for streaming video; Profile G for recording and storage; Profile C for physical access control; Profile Q for improved out-of-the-box functionality, Profile A for broader access control configuration and Profile T for advanced streaming. ONVIF continues to work with its members to expand the number of IP interoperability solutions ONVIF conformant products can provide.
Genetec Inc. (“Genetec”), a popular technology provider of unified security, public safety, operations, and business intelligence solutions, announced its plans for Smart City Expo World Congress 2019, taking place at Gran Via Venue, Barcelona, from 19-21 November 2019 (Stands 161, 211 and 567). Genetec will be exhibiting in three separate locations around the show floor, alongside its technology partners Axis Communications, Microsoft and Schréder. There will Genetec representatives on hand on both the Axis and Microsoft stands, to demonstrate the company’s technology and the role it can play in helping public representatives, corporate leaders and experts in urban planning to create safe cities - in which people want to work and live. Enabling smart urban revolution The Expo is a great opportunity for Genetec to display its technology effortlessly integrating" "The Smart City Expo is not only a great opportunity for Genetec to display how its technology effortlessly integrates with our partners’ - to promote the flow of information, commerce, transport and people across smart cities. It is also a fantastic platform that allows our team to get closer to the end-user,” said Bob Carter, Commercial Head, Genetec City Practice US. “Being in the same room as municipal decision-makers ensures we can all collaborate in enabling a smart urban revolution that creates urban spaces that citizens love to live in”. Cloud-based public safety solutions Axis Communications (Stand 211) – Genetec will demonstrate how its open architecture platform Security Center works in conjunction with Axis Communications’ innovative cameras and sensors to ensure smart mobility. Aiding people flow, safety and the citizen experience throughout a city. Microsoft (Stand 161) – Genetec will be exhibiting its broad portfolio of cloud-based public safety solutions that comprise part of the Microsoft CityNext programme. The two companies will outline how their combined solutions contribute to urban sustainability, safety and mobility. On display will be its full suite of public safety solutions, including its flagship city management system, CityNext, which has a wide-range of applications - like city sustainability, safety and mobility. Schréder (Stand 567) – The two companies will outline how smart lighting solutions, coupled with the vast array of sensors and analytics that be integrated through the Genetec platform can make use of real-time data to optimise energy consumption, bolster city safety and create thriving public spaces.
In addition to providing the Northeast’s largest security trade show, ISC East will include free conference sessions and keynote speeches right on the show floor and several paid workshops. The Nov. 20-21 event at New York’s Javits Center will also include vendor solution sessions from Axis Communications, Hikvision and NAPCO. Wide variety of paid workshops An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees, and location of the sessions on the show floor means attendees don’t have to leave the exhibition to take in a session. The paid workshops include technology sessions about cyber terminology for physical security integratorsThe paid workshops include an Active Shooter Workshop and technology sessions about cyber terminology for physical security integrators; and basic installation and configuration of video surveillance solutions. An OSDP (Open Supervised Device Protocol) Boot Camp Short Course will also be offered. As a smaller show, the topics of ISC East conference sessions are broader and of more general interest, rather than organised into focused “tracks” as at ISC West. Attendance at sessions can provide continuing education (CE) credits with organisations that partner with ISC East – one credit for each hour-long session. Attendees can use their Certificate of Attendance from any session to self-report their education hours to relevant industry bodies: ALOA (AEU education credits), ASIS (CPE continuing professional education credits) and NICET (CPD Continuing Professional Development points). An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees Keynote sessions at the Main Stage The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management (on Day 1 – Nov. 20); and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration (FAA) (on Day 2 – Nov. 21). The two SIA Education@ISC East educational theaters on the show floor will be booked up both days with a variety of interesting topics. A new session covers penetration testing for physical security, presented by Michael Glasser of Glasser Security Group. A session on LiDAR (Light Detection and Ranging) sensors will be presented by Frank Bertini, UAV and Robotics Business Manager, Velodyne LiDAR. Another popular topic is Safe Cities, and FLIR will present a session on moving from secured to smart cities with intelligent, connected systems. New addition is Active Shooter Workshop The Active Shooter Workshop is a new addition to the ISC East programme. It has been a popular session at ISC West for three years now. At ISC East, presenters of the workshop will be David LaRose, System Director Public Health, Lee Health; and Ben Scaglione, Director of Healthcare and Security Programming, Lowers and Associates. At the end of the workshop, an additional hour of programming will be the “Stop the Bleed/Save a Life” session presented by Jerry Wilkins, Co-Owner of Active Risk Survival. The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management, and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration Woman in Security event A Women in Security Forum breakfast event will be held on Nov. 21 (Thursday). It’s the second annual event and this year will focus on diversity and inclusiveness in the workplace of the future. Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”Moderator Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”. Panelists are Lisa Terry of Allied Universal, Andrew Lanning of Integrated Security Technologies, Elaine Palome of Axis Communications and Dawne Hanks of Milestone. The Women in Security event is likely to attract up to 100 attendees. SIA’s Women in Security is an active organisation, with monthly meetings and a newsletter that recognises prominent women in the security industry. “It’s really a group for both men and women,” says Mary Beth Shaughnessy, Event Director, ISC Events at Reed Exhibitions. “There are many programmes, recruiting efforts, and professional and networking opportunities. They are a robust group of people who are active in making a difference. It’s important to support women in the security industry, which is 95% male, and to develop a new generation of women to be a part of the industry’s future.” The keynote addresses at ISC East will also highlight two high-profile women.
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