Inner Range Intruder Alarms: Communicators & Communication Systems(1)
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The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
The tallest building in the European Union, Varso Place in Warsaw, Poland, is now live with Forge Bluepoint visitor management and Inner Range intelligent access control. Forge Bluepoint, Forge’s cloud-based visitor management solution was chosen by Varso Place’s developer HB Reavis after the firm researched the market and found it could provide a great experience for visitors as it was multi-tenant ready, multi-lingual and it could integrate seamlessly with Inner Range’s sophisticated Integriti system. Jakub Kacer, Security Manager at HB Reavis said: “When all tenants use Forge Bluepoint, our receptionists will have less administration work, we will have real-time visitor statistics and it’s a modern attractive visitor system.” Access control system Forge Bluepoint will allow the main reception teams at each building to focus on the experience at Varso Place. Visitors will be invited by tenants via email which will provide them with a unique QR code. Visitors will use this QR code to check-in at the Forge Bluepoint kiosk or with the reception team. The integration with Inner Range’s Integriti access control system allows visitors to also use the QR code to call the lifts, supplied by Schindler, to access the floor of the tenant company and nowhere else. Paul Speariett, Co-founder and Director at Forge, said: “Working closely with the onsite security and building management team at Varso Place, in Warsaw, we were able to implement Forge Bluepoint during the COVID-19 crisis from the UK. It wasn’t ideal, but we overcame the challenges and are proud to see Forge Bluepoint working to give visitors a great experience.” Visitor management supplier Forge is currently rolling out Forge Bluepoint at Nivy Tower in Bratislava and the Agora Tower in Budapest Tim Northwood, General Manager at Inner Range, said: “Our flagship intelligent integrated access control system Integriti provides robust security and sophisticated controls around access to these new buildings. But it also allows trouble-free access for users, including the ability to invite and manage visitors easily via Forge Bluepoint.” With 1.5 million sq ft of leasable space, companies including Cambridge Innovation Centre, Bank Gospodarstwa Krajowego (a state-owned development bank in Poland) and the Polish offices of Nvidia, Yves Rocher and Workday will call Varso Place home and use Forge Bluepoint to invite visitors easily, safely and securely. Forge, as the chosen visitor management supplier for HB Reavis globally, is currently rolling out Forge Bluepoint at Nivy Tower in Bratislava and the Agora Tower in Budapest. Access and security solution Inner Range has been a world leader in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure. It’s Integriti product is an award-winning intelligent access control and security system that can integrate with a multitude of third-party products to create a sophisticated and highly secure access and security solution while also providing trouble-free access for site users. Varso Place is Warsaw’s largest mixed-use development and consists of Varso 1, Varso 2 designed by HRA Architekci, and Varso Tower, the tallest building in the European Union at 310m high which was designed by celebrated architects, Foster + Partners.
When designing a security system for a site, the question of how it should be interconnected is often one of the first you need to answer. Should you choose a system that has its own proprietary bus network, which might require twisted pair cabling, or perhaps one based on an ethernet backbone? Both types of network have their advantages and disadvantages as discussed below. Ethernet connectivity Some security systems are based on a number of modules, and each module is connected to its own ethernet connection. One big advantage of a system like this is that, in many cases, it can be much more convenient, allowing the installer to utilise existing network cabling and other infrastructure, rather than needing to install new cabling. On the other hand, if a security system relies entirely on networking infrastructure controlled by others, typically the IT department, then the stability and reliability of the security system is dependent on that network being available when your system needs it. The stability and reliability of the security system is dependent on that network being available Another potential disadvantage is that certain areas of the premises may not be equipped with a nearby network outlet, and if the network in question is not managed by you, it might be necessary to request the IT department add an outlet for you to use. Proprietary bus connectivity A system with its own proprietary bus network can also have advantages. Perhaps the first and most important difference is that, because the network cabling is installed specifically for the security system, the designer has the luxury of being able to decide exactly where the wiring should be placed and terminated. Another advantage is that the cabling would only be used by the security system, so the installation company can be sure the network will always be available, and there would be very little chance part of it could be accidentally unplugged. Another potential advantage is that some systems are able to run bus cabling of distances well over 1,000 metres, whereas individual ethernet connections are typically limited to 100 metres or less. Another consideration, which applies particularly to intruder and holdup alarm systems, is that communications between elements of the security system should not be prevented by other factors, such as a power failure. Obviously, if a part of such a network is formed by ethernet infrastructure, such as network switches and/or media converters, then that infrastructure needs to be battery backed, and the power supply must be monitored. In some cases, the equipment must be able to withstand a power failure of 24 or even 60 hours. Such long standby times are unusual in IT infrastructure, but are quite common in the case of security systems. The equipment must be able to withstand a power failure of 24 or even 60 hours How this all fits together When selecting a system, it is usually most helpful to have a flexible system that can support a number of different deployment options. This is especially true if the system in question can support a combination of different interconnection types. For example, a single system that can contain a variety of interconnections can then be deployed in a very wide variety of systems where existing infrastructure may be used to aid in the design and deployment: Fibre connections – Many modern sites are pre-cabled with existing fibre connections which can be used to form a dedicated interconnection between system components which can be of the order of kilometres apart. Ethernet connectivity – With the increasing ubiquity of networking within premises, some elements of a security system can be deployed using the existing infrastructure. Repeater - For very large or densely packed systems, a device that can be used as a form of “repeater” can be extremely useful to permit very long interconnect cabling distances. Systems can be formed by utilising a fusion of all of the above connectivity methods Some security systems can be set up to enable multiple discrete access control modules to be deployed, connected to an existing ethernet network, and treated as a single ‘system’ by the management software, while retaining full offline functionality in the event the network becomes unavailable. Further, some systems can be formed by utilising a fusion of all of the above connectivity methods. In practice, of course some applications would suit a deployment that relied solely on ethernet connectivity. Some other applications, especially systems or parts of systems that are part of an intruder and/or holdup alarm system, would better suit a deployment using a dedicated proprietary bus network, and other systems would suit a combination of these communications options. Selecting a system that can be deployed in a variety of ways can be enormously helpful in providing the flexibility projects might demand.
Integrated access control system manufacturer Inner Range has announced customers with Concept systems should now migrate swiftly to Integriti as Concept has reached End of Life. Award-winning Integriti is compatible with 95% of Concept hardware so migrating is easy, efficient and extremely cost-effective at only a fraction of the cost of an entire system replacement. Concept technology no longer economical Inner Range first announced Concept was nearing End of Life in January 2019. Some Concept parts are still available to buy and Inner Range is currently continuing to provide technical support for existing customers, repairing or replacing parts from existing stock or suitable alternatives as necessary. Concept was our flagship product, first launched in 1989, so it’s had a good innings" However, the system’s underlying technology is no longer economical to maintain in comparison with modern platforms like Integriti. The manufacturer is now urging customers to migrate before parts become obsolete. Concept systems use Insight software. Insight follows the same End of Life timeline as Concept. Migration path for Concept users Tim Northwood, General Manager at Inner Range, said: “Concept was our flagship product, first launched in 1989, so it’s had a good innings and we remain very proud of its legacy. But we gave notice 18 months ago that Concept was reaching End of Life and we are renewing our call for any remaining Concept customers who have not yet migrated, to move to our Integriti system.” “We’ll continue to provide technical support for Concept users where we can. But eventually we’ll reach a point where it’s no longer possible to source suitable parts so we want to help customers secure their systems for the long term.” “Integriti is a brilliant product for small, medium and enterprise spaces and offers a very cost-effective migration path for our Concept customers.” Integriti - Integrated security solution Integrated security solution ideal for managing and controlling single and multiple sites Integriti is an award-winning intelligent integrated security solution ideal for managing and controlling single and multiple sites at local, national and global levels. Benefits for Concept users migrating to Integriti include more integrations with current manufacturers for security, building automation, people and business continuity processes, superb graphics, enhanced reporting, more flexibility around global programming and permissions as well as being compatible with current and future IT platforms, such as Windows and Vista. Security solutions for private and public sectors Concept 2000 was Inner Range’s flagship system. It was designed by three of the four founders of Inner Range: Doug Frazer, David Baughan, and Alan Winch. First installed in 1989, the system was updated to the Concept 3000 and later the Concept 4000, which have been installed around the globe. Inner Range has been a provider in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centres and pharmaceutical companies, government and critical national infrastructure.
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