Intruder alarm communicators - Expert commentary

Access control and door entry management: How technology is driving change
Access control and door entry management: How technology is driving change

Access control and door entry is a huge responsibility, and challenge, for local authorities and housing associations UK wide. For councils, they’re accountable for the security and safety of many public facilities such as leisure centres, libraries as well as residential housing developments which are often large scale and home to hundreds of people. Housing associations manage affordable rental housing which also means they’re responsible for the appropriate access control management for each individual house or flat. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage. For example, with modern intercom and access control systems, remote management and communication is something that offers local authorities and housing associations features that enable them to reduce costs and cut their carbon footprints by managing multiple sites from one place. On the other hand, such technological innovation has meant that local authority and housing association specifiers and consultants now have a wide range of systems and products to choose from which can cause issues in ensuring the right system for a specific building or development is chosen. Choosing an appropritate access control system In choosing an appropriate system, local authorities and housing associations need to opt for a cost effective solution that can be easily maintained with excellent support from the manufacturer and guarantees that the system and system parts will remain supported for the duration of its expected life cycle. It is also important that the chosen system is flexible to cater for the varying needs of the tenants and visitors. Of increasing importance is the reduction of anti-social behaviour which new technology can help by providing the use of data loggers which track the use and events of a door entry system, allowing specific evidence to be located by integrating with CCTV. Using technology to our advantage Through advancements in management systems and services, we can gain a much better visual representation of the events and general usage of an intercom entry system and not just its proximity access control. Systems, for example, can now send email alarms or notifications to the administrator or management. We are now able to modify user rights and access levels on the go from a mobile app which enables a much greater control over service and maintenance engineers, such as making sure they have full access when required via an app, rather than arriving to site with the incorrect keys or access fob. Systems, for example, can now send email alarms or notifications to the administrator or management Dealing with tenant’s lost and stolen keys has never been so easy either. The blocking or deletion of lost fobs and adding a new fob can be carried out in minutes while at the same time removing the cost of sending an engineer to the development to programme new fobs. This greatly reduces the carbon footprint of the whole task as fobs can now be sent out via post to a secure location for collection. Technology has also helped local authorities and housing associations to overcome the issue of not being able to have a concierge or building manager available 24/7 at some developments. Now with internet communication, it’s possible for tenants and visitors to get in touch with someone should they need assistance, whether that’s from within the apartment or from an entrance point. For example, lets take the Videx VX2200 with IP concierge integration. This system is exceptionally flexible, enabling calls to be answered on Videx intercoms and also mobile phones if required. With the integration of the IP concierge each block can be either standalone or networked via the internet back to a central control room. Reduced maintenance costs and carbon footprint We work with a wide range of local authorities and housing associations to help them overcome access control and door entry challenges. One organisation we have recently partnered with is The Living Group to help them greatly reduce their maintenance costs and carbon footprint by installing the MiAccess offline proximity system on many of their developments across the North East. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage By installing an appropriate system, The Living Group has managed to overcome issues caused by the existing system’s limitations and also enabled much more flexibility when it comes to effectively managing the access control system of all their included developments. For those responsible for effective and appropriate access control, the management of the systems are easier, quicker and there’s no delay or on-going costs for needing a specialist programme to modify fobs and access rights as this can now all carried out in-house. Improved security legislation Further advancements in programmes such as Secured by Design (SBD), a police initiative that improves the security of buildings and their immediate surroundings to provide safe places to live, work and visit, means that there’s more security legislation being implemented that’s making intercoms and access control more secure, without affecting ease and convenience. Videx holds an SBD accreditation and we know, from first-hand experience, how it’s making a difference in keeping tenants safe. When you combine the safety features promoted by an SBD member company like ourselves with the likes of the Videx event logging, image capture and ability to modify access users on the go, for example, we can help to create a very safe and secure environment. Personally, I think there needs to be a greater emphasis on the role of security legislation Technology has completely transformed the way local authorities and housing association are able to choose, install and manage door entry and access control systems for tenants and visitors alike. Personally, I think there needs to be a greater emphasis on the role of security legislation such as Secured by Design to ensure all councils and housing association consultants are up to date with what constitutes a robust and secure system that’s also cost effective too. In my role, I see weaknesses in systems and constant ongoing costs that could easily be avoided. For instance, features such as timed remote entry means local authority and housing association management no longer need to worry about keys being lost, the wrong keys being supplied or locks needing to be changed. With new systems such as the Videx MiAccess and Videx WS4 range, we can help to massively reduce a housing association’s or council’s carbon footprint and engineer costs by allowing them the access to management and control from an offsite location. Crime prevention We can also use live and logged events to help prevent crime in different ways, from antisocial behaviour growing around a tenant being called or visited much more regularly than others, to knowing a tenant is currently still living at a property but isn’t paying rent or answering to any correspondence. Technology enables local authorities and housing associations to receive detailed data and therefore behavioural insights on the people under their management and care. If consultants and specifiers are advised on the most appropriate systems that meet their specific entry needs, they can ensure greater, safer and more convenient access control that meets the requirements of both the end user and the those responsible for its effective management.

How to deter thieves on construction sites
How to deter thieves on construction sites

Construction site theft can cause project delays, property damage and loss of profit for companies in the construction sector. It is imperative to deter thieves from targeting construction sites with the help of construction site security. Here, we look into the various security options and how they can help protect your firm from the threat of a break-in. Construction theft has soared during the COVID-19 Pandemic Construction site theft is an ever-increasing problem in the UK, costing the industry an estimated £800 million per year. Unfortunately, this type of crime has accelerated further throughout lockdown by an estimated 50% due to the abandonment of construction sites across the UK. With many uncertainties around a potential second wave in the UK, it is time for construction firms to enhance their security strategies to help prevent thieves from becoming opportunists on construction sites. Why are construction sites ‘easy’ targets? Construction sites can easily be targeted, as they typically lack adequate security loss prevention practices. The most popular security-related issues that are leading causes of construction site theft are: Poor overall site security Multiple pieces of equipment sharing the same keys Easy access to open cabs Unsecured sites, particularly at night and over weekends Lack of product identification systems If you do not want your site becoming a costly statistic, you might want to try implementing some or all of these preventive measures. Strengthen your perimeter Putting a clear boundary around a construction site will help to prevent youths and members of the public from inadvertently wandering onto the site. To stop opportunist thieves in their tracks, you will need to go one step further by erecting robust fencing and concrete blocks along with signage warning intruders about the consequences of trespassing. Putting a clear boundary around a construction site will help to prevent youths and members of the public from inadvertently wandering onto the siteIf potential trespassers can see that it would be too challenging to attempt a break-in, then they will look elsewhere to find another construction site which is not as well secured. Lock away valuable tools When considering the vulnerabilities in your construction site, it pays to think about this from the perspective of a criminal. What is it exactly that they are looking for? What can a thief steal easily to make money if they were to remove something from your site? Unfortunately, many construction firms do not lock away their tools, materials or vehicles properly, which makes them an easy target. Ensure valuable tools and materials are locked away and are not left unsecured or lying around. Criminals are mostly interested in scaffolding, bowsers and other valuables that are quick to sell on, so it is important to have a strategy in place to keep these locked away, safe and securely. Put tracking devices in your equipment If you are unable to securely lock away valuable tools, then modern technology makes securing equipment easier than ever before. Tracking devices can be installed onto vehicles and equipment; if any thief is unwise enough to steal from the site, site owners will be able to provide the location to the police who will be able to follow this up. Site owners should also engrave company identification numbers on valuable tools, equipment and vehicles so that it can easily be identified and will serve as proof who it rightly belongs to. Invest in CCTV Closed Circuit Television, otherwise known as CCTV, is renowned for being one of the most effective deterrents for thieves, especially when it comes to construction and building sites.The items that criminals steal from sites are notoriously hard to trace The items that criminals steal from sites are notoriously hard to trace, but if you have CCTV, there is a chance that you can capture clear footage to help bring criminals to justice, such as footage of the vehicle used and the car licence plate. CCTV cameras can help to oversee every inch of a construction site, and can even be hidden out of sight where required. Step up with regular site patrols With a wide range of security monitoring methods available, stepping up on regular site patrols can help to keep track and respond to any criminal activity taking place on your site. Traditional site patrols can be carried out on a schedule by professional SIA-approved security agents. With the presence of guards patrolling a construction site, any criminals in the area will be deterred to force entry onto the site. Schedule supply deliveries on an as-needed basis To prevent an excess of supplies ‘sitting around’ on the site, construction site managers should instead order what is needed at the time, so that valuable materials are not left around waiting to be stolen for weeks at a time. Good planning and excellent communication between the team will be required so that projects are not delayed, but planning accordingly will help to reduce the chances of theft on a construction site. Drone surveillance As technology becomes more and more advanced, drone surveillance may soon be a security option that many construction sites could benefit from.Many construction firms in the UK are using drone services to provide aerial images, and are seeing huge cost savings by either purchasing and operating their own drones or by hiring out the work to a company equipped to provide imaging.As technology becomes more and more advanced, drone surveillance may soon be a security option With surveillance drones already handling tasks like mapping and surveying of construction sites, one day they may be able to patrol construction sites at night, equipped with motion sensors and infrared or night vision cameras; They could be automatically deployed from a charging station and fly along a pre-programmed route at regular intervals. One to keep an eye on for the near future! Construction site security to help protect your site If you are ready to tighten security on your own construction site, then your starting point will be to identify your main vulnerabilities and get in touch with a reputable security specialist.

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Latest Honeywell news

Honeywell and IDEMIA announce a strategic alliance to develop an intelligent and seamless building ecosystem
Honeywell and IDEMIA announce a strategic alliance to develop an intelligent and seamless building ecosystem

Honeywell, a global provider of connected buildings, and IDEMIA, a global provider of Augmented Identity, announced a strategic alliance to create and cultivate an intelligent building ecosystem that provides a more seamless and enhanced experience for operators and occupants alike. The alliance will integrate Honeywell’s security and building management systems with IDEMIA’s biometric-based access control systems to create frictionless, safer and more efficient buildings. The Honeywell and IDEMIA alliance is intended to design solutions that will allow occupants to easily and securely have contactless engagement with a building - from vehicle recognition at the car park and automatic elevator calls to biometric-based access and personalised conference room settings. With a focus on security and data privacy, these next-generation solutions will provide occupants with a safer, more efficient and more enjoyable experience that will help building owners attract tenants. Complex security requirements “We recognise that our customers need to deliver business outcomes like managing complex security requirements and providing healthier, more productive environments,” said Manish Sharma, Vice President, Chief Technology and Chief Product Officer for Honeywell Building Technologies. We will create an intelligent building ecosystem that better addresses our customers’ key challenges" “By working with IDEMIA, we will create an intelligent building ecosystem that better addresses our customers’ key challenges and drives their desired outcomes. Whether it’s a commercial office building, a hospital or an airport, we have the ability to change the way people experience and interact with buildings for the better.” Safety and security systems “We look forward to expanding our long-standing relationship with Honeywell to bring greater value to our customers with more integrated solutions that make for a more seamless building experience,” said Matt Cole, CEO, Secure Enterprise Transactions Division, IDEMIA. “The ability for our technology to easily integrate with Honeywell safety and security systems will provide building owners and operators more insight and control into creating more efficient buildings, while putting the occupant experience first.” Facial recognition terminal IDEMIA’s field-proven AI-based products and solutions - like MorphoWaveTM, a contactless fingerprint device that scans four fingerprints in less than one second; VisionPass, the most advanced facial recognition terminal; or Augmented Vision, a biometric video analytics platform - integrate with Honeywell security and building management systems. Honeywell’s systems include Pro-Watch Integrated Security Suite, MAXPRO Cloud and Enterprise Buildings Integrator. Honeywell and IDEMIA will work together to deliver powerful integrations through aligned product creation Honeywell and IDEMIA will work together to deliver more powerful integrations through aligned product creation and joint product roadmaps. The integrated offerings will allow building operators to respond rapidly and effectively to alarms or incidents by providing an incident workflow package that allows Standard Operating Procedures (SOPs) to be configured, reducing compliance exceptions, security risks and response times. Personal protection equipment IDEMIA products also support Honeywell’s Healthy Buildings solutions that help building owners improve building environments, operate more cleanly and safely and encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company's risk management policies. Honeywell's Healthy Buildings solutions provide a holistic view of a building's health based on key factors such as indoor air quality, occupant flow, personal protection equipment (PPE) analytics, contactless access, thermal screening, social distancing and sanitation efficacy.

ASSA ABLOY integrates Aperio wireless lock technology with Connect ONE platform from Connected Technologies
ASSA ABLOY integrates Aperio wireless lock technology with Connect ONE platform from Connected Technologies

ASSA ABLOY Opening Solutions completed the integration of their Aperio® wireless lock technology with the Connect ONE® cloud-hosted management platform from Connected Technologies, Monument, Colo. Connect ONE manages all connected customer devices, including wireless and hardwired locks, access control, intrusion, video surveillance, critical environmental monitoring and energy management from a single interface. “We’re excited to present this integration with industry leading ASSA ABLOY Aperio wireless devices to Connect ONE dealers,” said Mike Simon, Managing Partner of Connected Technologies. Global wireless platform “Now, dealers can easily expand their services to more doors and offer new protection possibilities that save installation time and money. In addition, the Aperio/Connect ONE integration works with popular Bosch, DMP, ELK and Honeywell Vista panels so they can be up and running with new specs quickly.” The Aperio integration offers Connect ONE customers an easy way to connect additional wireless locks to new and existing installations. Aperio is a global wireless platform that works with extensive locking hardware options from ASSA ABLOY Group brands, offering the flexibility to address a variety of applications throughout any facility. The platform uses wireless communication (IEEE 802.15.4) between the lock and an Aperio hub to provide real-time communication to the access control system, simplifying installation and reducing costs. Encrypted wireless connection The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access Aperio wireless locks map directly to the intrusion areas for an immediate armed status review to deny access when armed and can also disarm intrusion with proper authority upon granted access at the lock. Since the wireless locks are highly integrated with the control panel, user permissions are applied exactly the same for hardwired readers, allowing for a mix of wireless and hardwired reader/locks without additional set-up complexity. The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access and a relay output to control an external door opener. Aperio locks use an encrypted wireless connection to an Aperio IP hub; each hub can communicate to a maximum of 64 locks. Highly flexible solution “Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly,” stated Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions Americas. “This integration will offer dealers and end-users a highly flexible solution for comprehensive access management.” Connect One’s ScanPass® Mobile Credential smartphone control is also supported with the integration, eliminating the need for card or fob credentials. Dealers can contact ASSA ABLOY to become certified to offer Aperio locks, which come in a variety of form factors and can be purchased through ASSA ABLOY Authorised Channel Partners.

Sydney’s Gateway Building integrates Boon Edam Turnstiles with IDEMIA’s MorphoWave touchless scanners and Honeywell access control
Sydney’s Gateway Building integrates Boon Edam Turnstiles with IDEMIA’s MorphoWave touchless scanners and Honeywell access control

Boon Edam Inc., a globally renowned company in security entrances and architectural revolving doors, has announced that Dexus Wholesale Property Fund has upgraded the Gateway Building in Sydney’s Circular Quay to feature entry security measures to protect employees, visitors and valuable data. The ideal solution was found by integrating Boon Edam Speedlane Swing optical turnstiles, IDEMIA’s MorphoWave touchless fingerprint scanners, Schindler’s elevator dispatch and Honeywell’s access control technology. Integration with MorphoWave touchless reader MorphoWave scans and verifies four fingerprints through a simple hand wave gesture Gateway’s access solution allows authorised and registered tenants to simply wave their hand in the MorphoWave touchless fingerprint scanner reader to enter the secure area through the turnstiles. Guests can sign in and register their finger pattern to become authorised to enter. MorphoWave scans and verifies four fingerprints through a simple hand wave gesture, during which the sensor takes several 3D photos of the fingerprints to extract biometric data and compare with the authorised fingerprints stored in the device. If they match, the user is granted access. This process all happens in less than one second. Featuring Schindler’s PORT Technology Each MorphoWave reader is connected to Schindler’s PORT Technology, which then receives the user’s credential data and conducts a cross-check with the building’s access control database. If the user is valid, a command is sent to the Boon Edam Lifeline Speedlane Swing to open its barriers. This interaction is surprisingly quick, with limited latency. “Tenants have a duty of care to protect their employees and visitors as well as valuable data and intellectual property, and they need the cooperation and support of a responsible and innovative building manager such as Dexus to manage secure entry into the building,” said Michael Fisher, Managing Director, Boon Edam Australia. Seamless access control integration A major part of the solution involves elevator destination control, whereby a user’s credentials are automatically assigned an elevator as they are verified and allowed access through the turnstile. This seamless integration was facilitated by an existing global partnership between Boon Edam and Schindler. The partnership arranged for Schindler’s PORT 4 mini technology to be embedded into the Speedlane Swing optical turnstiles at the manufacturing stage in the Boon Edam factory. Using an advanced algorithm and the integrated Schindler PORT 4 mini elevator destination control for visual and audio feedback, an elevator is automatically assigned, at the same time the turnstile is opening, allowing for optimum efficiency. The security is controlled by Honeywell’s access control system, integrated with Schindler’s PORT Technology. Honeywell access control system Honeywell has managed the security and building management systems for the Gateway building since 1990 Honeywell has been managing the security and building management systems for the Gateway building since it was first opened in 1990. Honeywell Asia-Pacific Solution Architect Leader Rhys Crabb said “Early engagement at all stages and a commitment to a collaborative approach enabled Dexus to select the best available technologies. Dexus placed customer outcomes first and foremost in the project brief, ensuring the delivery of a product that provided tenants and visitors with a premium, modern and secure user experience that is flexible and easy to use.” Boon Edam optical turnstiles Mr. Stephen Hodge, Senior Project Manager, Dexus, said “With so many stakeholders, and a strong need for reliability and quality, it was important that everyone knew the goals of the project and worked well together. I’m pleased to say that it was like a perfect jigsaw and everything came together smoothly." Stephen adds, “What was important to Dexus is that we were pushing the boundaries to create better experiences, but we’re only doing so with proven products. Boon Edam’s optical turnstiles have been installed globally and locally, and this gave us added confidence that they were the right product for this forward-looking project.” Enhanced building security “Another significant help with this project was that the companies involved built a prototype, located at Schindler’s Head Office based in Sydney, so that the Dexus management and technical teams could test the solution well in advance of implementing it at Gateway,” Hodge continued. He further stated, “It gave us peace of mind that we’d selected the right suppliers. We have tenants in Gateway who requested ground floor security, so we went out to tender to seek the best combination of sophisticated security and elegance, without being obtrusive to the building’s users.” Touchless fingerprint scanners for privacy Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building, because they provide an extra level of privacy that was attractive to tenants. “A computer algorithm converts each person’s unique fingerprint signature into binary code, zeroes and ones, and uses that code to grant access,” explained Mr. Hodge, adding “Boon Edam turnstiles have the ability to integrate facial recognition, which could be highly valuable in other projects, but the fingerprint scanners were the right fit for this building. Boon Edam made it simple to integrate the scanners with their optical turnstiles, which helped us meet project deadlines.” Effective management of system installations For such a complex project, installation always has its challenges, including managing installation work as people continue to use the building. Mr. Bill Garrett, Facility Manager at Gateway Building, was impressed by Boon Edam’s service and installation team. He said, “The Boon Edam installation team always ensured safety was the number one priority and they did a quality job, even with some very difficult-to-access areas.” Garrett adds, “I’m delighted with the result of the project. One of the major benefits of the new entry system is that there’s a dedicated underground entrance for tradespeople, couriers and deliveries, which removes congestion and bulky carts from the main lobby. It’s all about enhancing the user experience, and Gateway will set a new benchmark for a seamless, secure and aesthetically pleasing entry.” Staged approach towards system implementation The testing, combined with the staged approach, allowed for a smooth transition to the new security technology" Mr. Garrett explained that to get tenants used to a totally new system, they adopted a staged approach. At first, the turnstiles were put into place but left in the open position and after an initial period, some of the turnstiles were closed so that tenants could try entering using the new technology, if they wished. Finally, the entire system was fully implemented. “In addition to this staged approach, we met with key tenants and allowed them to test the system in advance. The testing, combined with the staged approach, allowed for a smooth transition to the new security technology,” said Garrett. Scope of touchless access control technologies Now that the technology has been successfully rolled out at Gateway, Dexus is looking at other locations that could utilise the same harmony of security technologies. “We are continuing to assess opportunities to implement touchless technologies in new developments as well as in our existing buildings,” said Mr. Hodge. “The stylish and secure entrance at Gateway has been ideal through the COVID-19 pandemic. It manages flow, queries guests on recent visits to pandemic hotspots, if they are feeling any symptoms, and can record all entrants to the building, helping us meet government requirements. And the same features will be beneficial in a broader context, too, to help mitigate against unauthorised entry,” concludes Hodge. Dexus is actively exploring the possibility of rolling out similar security entrance systems in other buildings, thereby delivering the seamless balance of security and elegance.

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