More crowded aisles and productive conversations continued to set the tone on the second day of ISC West in Las Vegas. No big technology breakthroughs have surfaced, but there is plenty of interest, and some degree of curiosity, about whether (and when) the recent hype about artificial intelligence (AI) and deep learning will translate into usable products.

Vertical market solutions

Yesterday we saw a tremendous amount of traffic in the booth, and today is more of the same,” said Miguel Lazatin, Director, Product and Channel Marketing, Hanwha Techwin America. The layout of the Hanwha Techwin booth is different this year, although the “footprint” is the same size. “We lessened the number of kiosks within the booth, which allows for better flow, and the ability to accommodate more customers and do the demonstrations more effectively and focus more on product solutions,” Lazatin adds.

We are introducing products in new categories for Hanwha Techwin,” Lazatin says. “We have new thermal cameras, new stainless steel cameras, new multi-sensor cameras, as well as new mobile products. We are expanding our product set to address new applications and new markets.” The new products are tailored and specific solutions for those new markets, which include food processing plants, oil refineries and areas where Hanwha Techwin has not played in the past.

Although there is a lot of talk about deep learning and artificial intelligence at this year’s show, there don’t appear to be a lot of actual products being introduced in those categories. Companies of all shapes and sizes are embracing the new buzzwords, leaving some attendees unsure how these new ideas — or marketing concepts? — fit into the “real world.”

Hanwha's new products are tailored and specific solutions for those new markets, which include food processing plants and oil refineries
 Hanwha Techwin America lessened the number of kiosks within the booth, which allows for better flow

Meeting customer needs with AI

A key to leveraging the value of new technologies such as AI and deep learning is to get beyond the buzzwords and position the new capabilities in the context of actual end user benefits such as operation efficiency and automation, says Stuart Rawling, Director of Global Business Development, Pelco by Schneider Electric. “The customer doesn’t care about buzzwords, he just wants to know what are the benefits? What solutions are we offering?” At the show, Pelco announced a new alliance with IBM that will leverage Big Blue’s advanced knowledge of deep learning and analytics, and combine it with Pelco’s VideoExpert video management system (VMS). “We have a version of that integration at the show, but the real news is that we are merging our development plans to solve specific use case problems,” says Rawling.

Video analytics in the cloud

Cloud applications are also gaining traction, including the Avigilon Blue cloud platform. “It allows integrators to manage everything from one easy, central site,” says Willem Ryan, Avigilon’s Vice President, Global Marketing and Communications. “They can respond quicker and with knowledge of what the system is doing.” Video analytics are built in as an inherent part of our solution. Any IP cameras — Avigilon or ONVIF-conformant — become equipped with analytics when they are connected to the Blue platform. A new announcement at the show is Avigilon’s ACC System Health Monitoring, a new service added to the Blue platform. Health monitoring enables integrators to be more proactive in their service and keep systems running smoothly.

Cloud allows you to scale how you can manage systems and service systems rather than having to go on site to upgrade systems,” says Ryan. “People think it’s a buzzword, but really it’s a means to an end to make systems more secure, more efficient, more responsive. We’re putting a lot of investment in it.”

Avigilon also continues to upgrade its Appearance Search product to enable faster review of stored video
A new announcement at the show is Avigilon’s ACC System Health Monitoring, a new service added to the Blue platform

Building RMR for customers

The cloud also enables integrators to build more recurring monthly revenue (RMR). A cloud approach that encompasses products and ongoing service ensures that an integrator continues to “touch” customers. “For us, they can package this around service in a new way,” says Ryan. “The customer doesn’t have to worry about a large capital expense in the beginning. And as new capabilities come along, they can be added. So it becomes a way to sell a package around their company, service and products; but less about the products and more about a platform that allows them to sell their [integration] company in a new way. What we’re hearing is, it’s a change in mindset, and you need buy-in from the top of the organisation. And the sales people have to get used to selling in a different way. It’s going to take time, and our industry needs to evolve. Customers love the flexibility. And integrators need stickier customers and better profit margins.”

Avigilon also continues to upgrade its Appearance Search product to enable faster review of stored video. Now a search for video related to an investigation can begin with a physical description of a person (rather than using a reference image as a starting point in the search).

There’s one more day for attendees to roam the aisles of ISC West in search of new and useful technologies. Foot traffic historically drops off on the final day, but that just leaves more quality time for interaction among those staying until the bitter end. Count me among that group, and I will have much more to report after the show ends.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

Author profile

Larry Anderson Editor, SecurityInformed.com & SourceSecurity.com

An experienced journalist and long-time presence in the US security industry, Larry is SourceSecurity.com's eyes and ears in the fast-changing security marketplace, attending industry and corporate events, interviewing security leaders and contributing original editorial content to the site. He leads SourceSecurity.com's team of dedicated editorial and content professionals, guiding the "editorial roadmap" to ensure the site provides the most relevant content for security professionals.

In case you missed it

How intelligent video surveillance supports smart mobility
How intelligent video surveillance supports smart mobility

The ease of getting from point A to point B, the effective movement of goods and services, and the flexibility and integration of various modes of transportation are key aspects of mobility today. Smart Mobility has been a key theme in the transportation industry for a while. The idea is to keep traffic flowing and help people to get where they need to be, in a smarter way. To this end, industry players are now innovating and introducing advanced technologies and solutions. Examples include intelligent traffic management systems, free-flow tolls, autonomous driving, smart location solutions, and more. At the same time, traffic congestion, aging infrastructure, rapid urbanisation, and increasing sustainability demands are also intensifying the need for smart mobility solutions. One way to overcome these obstacles is to use intelligent video surveillance technology for improved traffic management, making the roads safer and more efficient for every user, while also reducing emissions. Perceptive intersections Relying on intelligent video analytics, traffic video cameras identify traffic build ups at intersections by counting numbers of vehicles crossing an intersection and detecting their speed, while also counting the number of vehicles queueing in real-time. Aggregated data informs the system when to switch traffic lights to red or green. Intelligent optimisation for traffic signals ensures more effective traffic flow.Aggregated data informs the system when to switch traffic lights to red or green The benefits? Improved safety on the roadways; intersection reconstruction can be avoided; drivers can be advised about the speed of their route, forecasted by traffic signals; reduced wait times and stress for commuters; reduction of harmful emissions; and positive impact on public satisfaction. Road safety Traffic incidents can be disastrous, not merely for causing congestion on the roads but sometimes far worse – resulting in injuries and even fatalities. These incidents have many causes, not the least of which is drivers willfully violating traffic laws. Video technology can aid in detecting all kinds of events – for example, illegal parking, running a red light, wrong-way driving, speeding, and making illegal U-turns can all be detected by smart camera technology. By using deep learning technology, cameras can recognise these events and traffic authorities can be immediately notified and take necessary actions even before traffic incidents occur. Scenarios include stopping a driver who is occupying an emergency lane, or notifying a driver who parked their car illegally. Furthermore, ticketing systems can be incorporated to further regulate driving behaviors. Benefits here include incident prevention, better driver performance, and increased safety on the roads and streets, to name just a few. Scenarios include stopping a driver who is occupying an emergency lane, or notifying a driver who parked their car illegally Public information Sharing information is key to keeping city drivers and travelers informed. Intelligent communication about warnings and updates helps everyone save time, avoid frustration, and simplify everyday mobility. This can be done via traffic guidance screens displayed at highly visible locationsThis can be done via traffic guidance screens displayed at highly visible locations, such as congested areas, transportation hubs, shopping malls, and city plazas – or even at your fingertips on your favorite mobile apps! Traffic video cameras generate real-time data of traffic flow and incidents, sending it to a central platform to further fuse with data from third-party systems such as radar and GPS systems. They also disseminate traffic information, including traffic status, warning and advisory notices, as well as parking status.  The benefits are improved public awareness of traffic information, improved travel convenience, overall enhancement of mobility in the city, and more. The Hikvision practice Hikvision has accumulated sophisticated experience in traffic management both at home and abroad. Product lines offer versatile solutions to resolve multitudes of problems in urban traffic management, traffic incident management, highway management, and more. Going deeper, it’s essential to note that efficient signal control management is dependent on the quality of traffic data, system algorithms, and the hardware devices in use; it is also closely related to the mobile environment, such as road conditions, historical traffic conditions, and urban infrastructure. Because of this, no single solution solves traffic congestion everywhere. Hikvision believes that only by working closely with city authorities, public safety organisations, consultants, even academia and other relevant stakeholders, can applications and operational processes be developed to achieve the best possible outcomes. The possibilities for traffic video data are endless, especially now that it can employ artificial intelligence for advanced functionality. Harnessing its power will make all the difference, but the ultimate goal remains the same: safe and smooth traffic, smart mobility, and improved quality of human life.

What impact are data analytics having on security?
What impact are data analytics having on security?

We live in an era of Big Data. Surrounded by a flood of information, more companies are looking for ways to analyse that information (data) and systematically extract intelligence that can help them operate more efficiently and profitably. The data obsession has extended to the physical security industry, too, where large amounts of data have historically been a little-used byproduct of our access control and even video systems. But the picture is changing. We asked this week's Expert Panel Roundtable: What impact are data analytics having on the security market?

Embracing digital transformation in the security industry
Embracing digital transformation in the security industry

Many industries are, to a greater or lesser extent, in the throes of digital transformation. As with any change programme, digital transformation efforts often under-perform against expectations. Yet, the number of digital transformation programmes continue to increase, as commercial pressures intensify. As security professionals we need to embrace our role in digital transformation, as security is everybody’s business. For all those people weary of hearing about digital transformation and believe it’s a business fad, consider your own behaviours. If you use a smartphone to search, find, order, buy, message, watch, learn, play, bank, pay, enter, exit, navigate, communicate and more then you are part of the reason that digital transformation is a commercial necessity. The way we live our lives has changed significantly over the past twenty years and this needs to be reflected into how we rethink the way we do business. Digital transformation is about more than technology, it allows people to solve their traditional problems in new and better ways than before. Better can mean faster, at lower cost, using fewer resources, easier to maintain, more compliant and/or easier to report insights. IoT, criminal activity and security  The number of internet connected devices worldwide is increasing at an exponential rate; by the end of 2025 there are expected to be 75.44 billion. Internet of Things (IoT) means digital transformation converges physical and digital for security professionals. Criminals use smarter digital tools such as malware, drones, key cloners, signal readers and more, which impact both physical and cybersecurity. To counter this, digital transformation provides security professionals with access As security professionals we need to embrace our role in digital transformation, as security is everybody’s businessto valuable actionable insights to identify and deter threats to people and assets. All transformation starts with an idea generated by people and ends with people experiencing the output. Therefore, digital transformation starts and ends with people. To ensure a solid foundation to any digital transformation agenda, people need to have a clear purpose to engage. This is where security leaders can inspire their colleagues with a laudable purpose of embracing disruption at the same time as focusing on safeguarding people and assets. Non-security colleagues should understand that security risks are advancing at a faster pace than enterprises can adapt. As a security leader, you are advocating a movement where your colleagues adopt relevant enterprise security risk management practices in their daily thinking and working. The message is clear that digital transformation presents abundant opportunities and these need to be evaluated alongside the proliferating security threats that can become a business continuity failure. Security professionals and digital influence  The number of internet connected devices worldwide is increasing at an exponential rate; by the end of 2025 there are expected to be 75.44 billionSecurity professionals can influence digital transformation success by translating an enterprise’s strategy into secure operational reality. The security narrative should emphasise the people side of digital transformation and how technology can act as an enabler of a safe and secure experience, both for employees and customers. Operationally, digital transformation is about agility, adaptability and navigating uncertainty. Old ways of thinking and working will be blockers to transformation, so security leaders ought to identify the rapid enablers of a ‘secure’ digital transformation. Better people, processes and overall technology People generally don’t want more in their lives, they want better. Better people. Better data. Better technology. Better processes. Digital transformation creates significant ‘better’ benefits for security: For example, connected (IoT) sensors, video analytics at the edge and machine learning identify threats faster; workflow technologies and automation detect, investigate and remediate routine responses; cloud provides many benefits such as agility, scale and mobility; and, smartphones/digital devices provide real-time communication and collaboration. Tackling all the ‘better’ needs within a security approach is necessary – focusing on the prioritised commercial needs first. Think about how to drive radical simplification into digital transformation agendas to ensure complexity doesn’t create too many unmanageable risks. Designing enterprise security risk management into the business operating model will facilitate colleagues to be empowered for safe and secure change. Communicating security successes and breaches with commercial impact insights in a timely and concise manner across the enterprise will prove the value of active security engagement throughout digital transformation programmes. Transforming the world Digital technology is transforming the world around us, in a way that impacts every area of security. Security professionals are now businesspeople and technologists, in addition to their traditional security remits. Embracing this impacts security recruitment, training and employee engagement, within the security team and with non-security colleagues. Without a doubt, security professionals are integral to digital transformation programmes.