Over the course of the past few months, I have discussed a myriad of topics, from Big Data, the Internet of Things and emerging video surveillance-use cases, to analytics, storage complexities and IT technologies like virtualisation and hyperconverged infrastructure (HCI). All of these trends have a significant effect on the security market, and in April they were highlighted in spades at ISC West.

It’s great to talk about these trends but it’s far better to see how they are being leveraged in real-world applications. That’s really where we can all see the true value of new solutions and concepts. We’re lucky enough to work with some leading organisations that want others to benefit from their experience and I’m happy to have the opportunity to share two of these applications with you.

Protecting educational facilities

UCF has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus

Educational institutions face an increasingly complex risk environment. Recent high-profile incidents emphasise these risks and magnify the vulnerabilities that educational facilities face. These incidents have led to more public demand for improved security solutions across campuses.

The primary mission of these organisations is to deliver quality education to students, and they face the challenge of balancing between a highly secure facility and one that supports open interaction. The University of Central Florida is no different.

This organisation, one of the largest universities in the country, has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus.

Active shooter incidents

In March 2013, UCF faced an active shooter situation in which a former student planned to pull the fire alarm in a residence hall and then attack his classmates as the building was evacuated. However, the shooter’s gun jammed, and as officers were closing in on the gunman, he took his own life. During the university’s response to the incident, accessibility to critical video data was a major issue.

more public demand for improved security solutions across campuses
Educational institutions face an increasingly complex risk environment

UCF had cameras in the area where the incident took place, but first responders had no way of viewing the footage without being at the physical location of the video recorder.

At the time, UCF had a wide variety of standalone systems in place, including non-integrated video surveillance, access control and intrusion systems. As a result, there was no way to centralise video management, viewing and analysis.

Upgrading from analogue systems

Altogether, its security system consisted of older analogue platforms that were reaching end of life, 58 standalone servers, 12,000 access points and a wide variety of DVRs — all being managed in a siloed manner. UCF needed a solution that would allow officials to centralise system management, store video data more effectively and reliably, and enable the security team to deliver situational awareness to responders when needed.

Security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure

The university deployed an HCI solution, one that is optimised for demanding, data-intensive workloads like video surveillance. Using standard off-the-shelf server hardware, the system aggregates the storage and compute resources from multiple servers into a single unified pool that all cameras can access, which maximises performance and storage capacity utilisation.

The platform also hosts the university’s video management solution, which serves as a centralised source to manage video and effectively protect its security data. Because of the growing demand for video across UCF's campuses — for both safety and business purposes — the HCI solution’s ability to eliminate the opportunity for data loss and easily scale were key components in its selection.

Protecting air travel and airports

In 2012, Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program. The $200 million initiative was designed to modernise and expand the facility to meet increased passenger demand.

While the aesthetics and amenities of the airport were under construction, security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure. The IT and security teams needed to address the challenges of their existing standalone server environment, which included siloed systems, management complexity and high administrative and equipment costs.

The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days
Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program

Considering the high value of the airport’s video, security and IT data, it required a solution that could deliver reliable data protection, system resiliency and fault tolerance. The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days. Therefore, technology that can scale simply was key in the selection process.

Storage system updates

It also required a storage platform that could manage the demanding and write-intensive nature of its nearly 250 IP surveillance cameras — a challenging task for traditional video recorders. The airport deployed HCI appliances to better manage captured video data and expand its archive capability for video surveillance.

Users rely on video to validate whether something did or did not happen - and this is essential in airports

HCI surveillance solutions are designed to provide industry-leading resiliency. Even if multiple hardware failures occur, including an entire appliance, video management servers will remain online and recording, and any previously recorded video will continue to be protected and accessible.

Reducing expenses and costs

The solution also reduced total cost of operations by consolidating servers, storage and client workstations into one enterprise-class solution that is easily managed from a single user interface, without the need for specialised IT skills.

These use cases demonstrate the value emerging technologies bring to these types of modern environments. And they show that solutions like HCI are no longer simply much-talked about technology trends. Video, IT and security data is critical to organisations of all types and they need to ensure their investment in capturing this data is protected.

From a security standpoint, users rely on video to validate whether something did or did not happen. If that video data isn’t protected, they lose a very valuable investigative tool. That isn’t an option in today’s complex environment. That’s is why it is paramount to understand how new technologies can help expand current capabilities and evolve security operations. This can’t be left to chance.

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Virtual worlds disrupt building security & facility management
Virtual worlds disrupt building security & facility management

From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modelling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware, unavailable computing power and knowledge of architectural software. 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Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organisations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts."   Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What does this mean for the security or facility manager today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. 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Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.

Intellectual honesty: the growth of Cobalt Robotics and robots in security
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The best route to greater adoption of robotics in the field of physical security is intellectual honesty, says Travis Deyle, CEO and co-founder of Cobalt Robotics. “Robots are not a panacea, so we must be clear and honest about capabilities and use cases,” he says. “If you are dishonest, people will lose faith. We must have clear expectations about what’s feasible today and possible tomorrow.” The robotics tide is turning in the security market, which is notoriously slow to embrace new technologies. “The tone has changed at recent security events,” says Deyle. “Previously, robots were thought of as a science experiment. But now, there are big-name users wanting to discuss proof of concept. It has evolved from being a novelty to now it’s time to give it a serious look. They want us to help them sell the concept up the chain of command. 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Which segments are under-served in the physical security industry?
Which segments are under-served in the physical security industry?

Physical security technologies operate successfully in many different markets, but in which markets do they fall short? Physical security is a difficult challenge that can sometime defy the best efforts of manufacturers, integrators and end users. This is especially the case in some of the more problematic markets and applications where even the best technology has to offer may not be good enough, or could it be that the best technology has not been adequately applied? We asked this week’s Expert Panel Roundtable to reflect on instances when the industry may fall short: Which segments of the physical security industry are most under-served and why?