A reluctance to change from the familiar analogue surveillance system has seen IP conversion stall in the casino industry.
IP video recording systems offer high-res
imaging, speed & analytics to its end users 

Familiarity with analogue systems

Familiarity is one factor in the slow conversion of casino customers to IP technologies. Many end users and integrators are comfortable with and have long-term experience with the more simplistic analogue systems. However, as IP systems continue to become easier to install and maintain with more plug-and-play technology, this dynamic should change. A problem of latency when controlling pan-tilt-zoom (PTZ) functions of IP systems also suffered by comparison to responsive analogue technology, but the problem has been solved.

The conversion from analogue to IP has been slower than expected, but the trend is beginning to accelerate, says Larry Wanvig, senior national account manager – gaming, Tyco Security Products. Most casinos recognise the benefits that IP can offer in terms of resolution, speed, control and integrations, he adds. As such, casinos often turn to a hybrid approach and try to slowly phase in newer IP video recording systems and cameras. It seems that smaller casinos migrate and adopt IP technology more quickly than the larger “corporate” casinos, which have been a bit slower to make those types of investments, Wanvig says. However, IP conversion is largely decided by budgetary factors.

One of Tyco’s casino customers has been a long-time Intellex DVR user and is now deploying the Victor Unified Client and preparing for migration to IP while continuing to use their existing digital video recorders (DVRs). Victor Unified Client allows the casino and others to migrate as budgets permit by providing a single user interface not only for the newer network video recorder (NVR) technology, but also for the older DVR technology. This maximises the casino’s investment and makes the transition to IP easier.

Improved resolution & control renews IP interest

High video resolution, a unified interface that leverages video and access control, and reductions in PTZ camera control latency have all impacted casinos’ acceptance of IP significantly, says Wanvig. With increased resolution come improvements in live and recorded video as well as playback quality, which deliver more detail for investigation and incident confirmation.

Most casinos recognise the benefits
that IP can offer in terms of resolution,
speed, control and integrations. Casinos
often turn to a hybrid approach and try
to slowly phase in newer IP video
recording systems and cameras

The significantly reduced latency of Tyco’s Illustra IP PTZ dome – it can move to position in as fast as 512 degrees per second – has really accelerated the acceptance of IP within gaming. Compared to the responsiveness of traditional analogue PTZ technology, some of the earlier IP PTZ cameras experienced significant lag time between the real-time movement of the object and when the image was displayed, making tracking an object difficult. The responsiveness of the new PTZ dome far surpasses that of these older IP PTZ cameras.

Tyco Security Products has been providing market-specific products and support to the casino surveillance market for more than 30 years. Historically, Tyco has provided analogue matrix systems to help casino operators easily manage multiple viewing monitors from a single keyboard and Intellex DVRs to help casinos migrate to digital video recording. Today, as casinos upgrade their analogue cameras and recording equipment and move to IP cameras, NVRs and virtual matrix systems, Tyco’s Victor Unified Client provides seamless control of both analogue and IP environments from a single user interface.

Tyco’s low-latency cameras give this casino real-time tracking and monitoring, high-resolution imaging, and low bandwidth usage, which cut costs. Powerful NVRs allow the casino to use multiple video streams for live and recorded video and to access it quickly. The unified client leverages real-time alarms and events with video surveillance to give the casino a comprehensive view of their facilities. Any casino that values high-resolution imaging, speed, advanced analytics and complete view of its security could benefit from a similar deployment.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

Author profile

Larry Anderson Editor, SecurityInformed.com & SourceSecurity.com

An experienced journalist and long-time presence in the US security industry, Larry is SourceSecurity.com's eyes and ears in the fast-changing security marketplace, attending industry and corporate events, interviewing security leaders and contributing original editorial content to the site. He leads SourceSecurity.com's team of dedicated editorial and content professionals, guiding the "editorial roadmap" to ensure the site provides the most relevant content for security professionals.

In case you missed it

Managing security during unprecedented times of home working
Managing security during unprecedented times of home working

Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data centre, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back.  But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behaviour, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines.  As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organisations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months.   More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behaviour of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education programme. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices of employees.

How does audio enhance security system performance?
How does audio enhance security system performance?

Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems? 

How have standards changed the security market?
How have standards changed the security market?

A standard is a document that establishes uniform engineering or technical criteria, methods, processes, and/or practices. Standards surround every aspect of our business. For example, the physical security marketplace is impacted by industry standards, national and international standards, quality standards, building codes and even environmental standards, to name just a few. We asked this week’s Expert Panel Roundtable: How have standards changed the security market as we know it?