Organisations must address growing security threats using fewer resources in an increasingly challenging regulatory environment. They are looking to ensure data security while also protecting their facilities’ physical security. At the same time, their users are demanding more choices of smart cards, smartphones, wearables, and other mobile devices that can do much more than simply open doors in an increasingly connected world.

Cobbling together disparate solutions creates vulnerability gaps and can be expensive and difficult to manage. For these and other reasons, many organisations are moving to align their physical and digital security initiatives, especially in today’s more connected world tied to the Internet of Things (IoT). They are adopting new ways of thinking about trust in smart environments and evolving how they use trusted identities across their operations. In the process, they are discovering better ways to establish, create, use and manage secure credentials using hybrid on-premises and cloud solutions both for access control and to tie people, assets and processes to the Internet of Trusted Things (IoTT).

Simpler and more efficient approaches

Cloud-based solutions such as Microsoft Azure are already widely used for IT access management and there is now growing interest in harnessing the cloud to manage trusted identities used for physical access management as well. Today’s solutions span the full identity lifecycle, from badge printing or mobile credential issuance all the way through to the management and application of access rights.

These solutions tie everything
together and automate other
manual workflows to provide
an end-to-end physical identity
and access management solution

These integrated solutions will be joined by new cloud models for delivering network-based, service-focused badge printing and encoding that eliminates the need for stand-alone card printers attached to dedicated PC workstations and delivers the security of end-to-end encryption. Such solutions will transform the operational management of ID badge printing, reduce costs, eliminate capex outlay, simplify system maintenance and improve security as compared to on-premises solutions.

Reducing vulnerabilities and simplifying compliance

In parallel with the move to the cloud, there is also a growing awareness of the interdependencies of technologies and platforms that are used to optimise business agility, manage costs and improve the user experience in today’s increasingly mobile environment, or to extend the reach, flexibility and security of digital commerce and relationship management. These interdependent technologies require an organisation-wide approach to identity management that connects multiple platforms, systems and devices for multi-factor authentication. This approach increases security, reduces vulnerabilities and simplifies compliance.

To achieve this vision, unified identity cloud-based physical and IT access management solutions can create a far more seamless experience for users while simplifying procurement, deployment and maintenance. These solutions tie everything together and automate other manual workflows to provide an end-to-end physical identity and access management solution that integrates with access control systems, logical identity and other applications so organisations can manage all types of physical identities and their details.

Encompassing identity management lifecycle

This approach incorporates trusted credential and other advanced security technologies and encompasses the entire identity management lifecycle. The result: organisations achieve a single, comprehensive security view and more coordinated way to protect privacy, while also lowering total cost of ownership, extending strong authentication from the desktop to the door and supporting a multitude of advanced use cases.

This unified approach is especially effective for government agencies and other regulated industries such as banking, healthcare, and transportation. It improves the organisation’s overall security posture while consolidating physical and IT security into a single solution. The user experience is improved by having a single credential for opening doors and accessing IT systems, networks and data and the organisation can more easily comply with federal security requirements while extending public key infrastructure (PKI) strong authentication throughout their operations.

This unified approach is especially effective for government agencies and other regulated industries such as banking, healthcare, and transportation
Unified identity cloud-based physical and IT access management solutions can create a far more seamless experience for users


This unified approach also enables using strong cryptographic credentials in a range of additional applications, including digitally signing emails or documents, decrypting emails or files, full disk encryption and boot protection to secure laptops, among others. This approach also makes it easier to monitor and manage users’ access rights as their roles change within an organisation, ensuring they only have access to what they need in a current role.

Incorporation of biometrics

In banking, unified platforms provide a holistic, mobile-relevant, multi-channel solution for managing customer identities across all channels, improving the user experience without increasing cost or complexity. The incorporation of biometrics further improves the user experience with higher levels of trust and makes it easier to combat fraud while complying with “know your customer” and other regulatory mandates.

Unified platforms for healthcare enable administrators to consolidate identity and access management across the continuum from hospital to home, simplifying operations ranging from opening hospital doors and accessing healthcare records to e-prescribing while simplifying compliance and improving how healthcare professionals interact with patients and log their activities. Institutions can leverage e-prescribing architectures for other valuable capabilities such as authenticating to VPNs and enabling remote access using credentials, key fobs, mobile smartphones and other smart devices and one-time password (OTP) tokens.

Path to converged solutions

The move to unified platforms offers new ways to establish, create, manage and use trusted identities and combine on-premises systems and the cloud to simplify identity and access management using common, flexible and adaptable platforms.

Organisations that adopt these platforms can more easily secure access to everything from the facility’s doors to its computers, data, applications, and cloud-based services and can also tie their smart buildings to the IoT. As they deploy these unified platforms, they will be embarking on a path to truly converged solutions that will ultimately consist of a single security policy, one credential and one audit log, delivered through a fully interoperable, multi-layered security infrastructure. Between now and then, they will be able to preserve their investments while continuing to grow, evolve and continually improve their security capabilities in the face of ever-changing threats.

Download PDF version

Author profile

Julian Lovelock Vice President, Strategic Innovation, HID Global

In case you missed it

ASSA ABLOY's Yale celebrates 175 years, smart locks and new partnerships
ASSA ABLOY's Yale celebrates 175 years, smart locks and new partnerships

When Linus Yale Sr. invented the pin tumbler cylinder lock, it was the start of an iconic security brand that would eventually be known all over the world. What began in a lock shop in Newport, New York, would eventually evolve into the global presence of the brand “Yale” that we know today. The Yale brand was purchased in August 2000 by the Swedish lock manufacturer ASSA ABLOY Group, which expanded Yale’s global presence in the ensuing years and recently has led the way into smart locks and building automation. This year, ASSA ABLOY is marking the 175th anniversary of the Yale brand. Global home security brand “People all over the world trust the brand to protect what they love most in their homes,” says Kate Clark, Managing Director of Yale EMEA at ASSA ABLOY. Although Yale has a successful commercial sector business in the United States, in the rest of the world Yale is a residential brand. The Yale brand is well known in 130 countries from Australia to the Czech Republic to Colombia, and is popular in Africa, too. In the EMEA (Europe, Middle East and Africa) market alone, Yale has around 20,000 products; that’s without counting products sold in the Asia-Pacific and Americas regions. Yale is familiar as a generic term for “lock” in some areas and is one of the largest home security brands in the world. Expansion into digital locks Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand “I think we stand for safety, quality and reliability, and that hasn’t changed,” says Clark. “It’s as important now as ever. We have tried to pioneer new technology in the industry, new innovations. The rate of acceleration has increased, and there are so many technologies we have to understand and work with.” Growing beyond its heritage in mechanical locking systems, Yale is now expanding into digital locks that can protect homes with a high level of security synonymous with the Yale brand. The current selection of locks includes partnerships with tech brands such as Nest Labs (Google) and Alexa (Amazon). There is a rapid acceleration of growth in the electro-mechanical lock market. But even as the focus expands to smart locks and partnerships with tech companies, Yale continues to dedicate time and resources to the design of their core mechanical products. Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand. Yale padlocks and bike locks also keep the name top-of-mind. There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. Beyond mechanical locks and PIN codes “It’s important for people to know that we have been around a long time, and we want to celebrate that,” says Clark. “It’s a fantastic story around the brand and what we have achieved. Internally we have a lot of people doing a lot of great things with the brand. We inspire people working with the brand and show them that this is the pedigree, and it should be cherished. We are also raising awareness among younger people, so they know that we are still relevant.” We have an obligation to show people that the new technologies are just as secure as mechanical locks" There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. “We have to take people on a journey,” says Clark. “We have an obligation to show them that the new technologies are just as secure as mechanical locks. If we eliminate PIN codes, we have to do it in a secure and safe way. Then suddenly access to your home can be made available by a company you trust.” Smart home security “We have a responsibility to do our best job with the new technology – it’s wonderful, but it needs to be used correctly,” says Clark. “I personally feel a responsibility to do that in the right way.” For example, in working with Amazon and Alexa to remotely authorise the delivery of a parcel to a home, concerns of security must be weighed carefully along with issues of convenience. “It’s important that we get the balance right,” says Clark. “We need to know the right person is giving the right voice command to lock a lock. We have to be true to our core as ‘security first.’” Will Yale be here another 175 years? Clark says she doesn’t expect to be around to find out but will do her best to preserve and promote the brand until she hands it off to a new caretaker.

Smart home access control growth and the future of door security
Smart home access control growth and the future of door security

There’s growing noise around smart homes and smarter security. You’ve probably heard it. But there is a place where access control and more have been smart for decades: the workplace. Home automation and IoT are still playing catch-up with the commercial sector. A new insights report from ASSA ABLOY and IFSEC Global — “The Smart Door Locks Report 2018” — measures just how fast consumer smart technology is running. According to a survey conducted for the report, 61% of households now claim to own at least one smart home device or system. Energy monitors, home CCTV cameras, intruder alarms and smart door locks are the most popular, according to the report. All these functions, of course, have been available to businesses for years.61% of households now claim to own at least one smart home device or system Educating the smart home consumer Paradoxically, report data also questions how much consumers really know about their smarter home. A surprising 42% of those surveyed, for example, were unaware they could control a smart door lock from their phone. In fact, many leading smart door lock models offer this feature, delivered by Wi-Fi or Bluetooth and an app. Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities.  Smart technology is increasingly becoming the new norm in terms of home security  Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. Secure homes through smart technology Monitoring and security are not the only drivers for smart home adoption. We humans also love convenience, and modern living presents us with problems that smart home technology can solve. Ironically, given the report’s findings, it takes a smartphone to really unlock the convenient possibilities of smarter living. The device that’s “always to hand” is central to the newest generation of smart door locks.A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out If homeowners wish to remotely manage property access for friends and family, many smart door locks oblige. You let in guests remotely, send them a virtual digital key, or provide a temporary or single-use PIN to unlock the door. It is just as easy to revoke a digital key, if you don’t want its owner to come around anymore. This is a significant improvement over sharing physical keys — or hiding one under the doormat. We cannot be totally sure where a metal key ends up and have no way to track or cancel it once it’s “out in the wild”. Commercial access control offers such functionality as standard, of course.  In addition, smart door locks offer more than just stand-alone operation and clever functions. In a domestic setting, magic happens when locks work in harmony with a home automation system, connected by protocols like Z-Wave, ZigBee or Wi-Fi. "Smart" security on the move  The smartphone is becoming a remote control for managing a connected life beyond just home (and even workplace) security. According to Accenture, the parcel delivery services market will grow by $343 billion by 2020. Just like home security, convenience is a major driver of change. Homeowners can send guests a virtual digital key to their phones, or provide a temporary or single-use PIN to unlock the door A recent PostNord pilot in Sweden aimed to remove the inconvenience of waiting home for a postal delivery. Selected customers of some major Scandinavian e-retailers could choose to have parcels delivered inside their front door, if it was equipped with a Yale smart door lock.  Home delivery is among potential smart services covered in “The Smart Door Locks Report 2018 ”. When asked whether the ability to receive parcels securely in a porch or lobby would make them more likely to invest in a smart door lock, 79% said it would.It is easy to revoke a digital key, if you don’t want its owner to come around anymore Holiday rentals and smart home tech ASSA ABLOY research published in 2017 forecasts continued growth in the European holiday rentals sector (at 5.8% CAGR). Smart door locks are also making an impact here, at both ends of the market: for service providers — agents and homeowners — and for travellers. A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out, without creating extra work or staff costs. Both Intersoft, in Croatia, and Hoomvip in Spain have built holiday rentals management systems around an app and the ENTR® smart door lock. Agents issue, revoke, track and manage virtual keys for all their guests, saving everyone time and hassle. Travellers use their phones and an app to unlock their apartment. For these visitors the smartphone is already an essential travel accessory. It is a boarding pass, a credit card, a travel guide, and a postcard home... why not a door key, too? And if this key is backed by a trusted home security brand — and a company with vast experience in the mature market for commercial “smart” security — better still.

Bosch startup SAST addresses need for evolved solutions in security industry
Bosch startup SAST addresses need for evolved solutions in security industry

Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardised Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardised Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.