Intruder warning devices - Expert commentary

Security and safety drive smart building strategies for the future
Security and safety drive smart building strategies for the future

Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.

Can we prevent active shooters through AI technology?
Can we prevent active shooters through AI technology?

According to the reports of not-for-profit organisation Gun Violence Archive, the year 2018 has seen 323 mass shooting incidents as of November 28 in the United States. This number is 346 for the year 2017 and 382 for 2016 (more statistics are available here), with “mass shooting” defined as cases where four or more people are shot or killed in the same time period and location. While definitions of mass shooting vary with organisations in the US, the count of over 300 incidents per year, or about once per day on average, is simply alarming. It raises public safety concerns, ignites debates and protests, which in turn lead to public unrest and potentially more violence, and increases costs for governments from the regional to federal level. Most importantly, the loss of lives demands not only improvement in post-incident handling and investigation, but also new prevention technologies. Gunshot detection solutions AI weapon detection offers a more efficient alternative to prevent active shooting There are several gunshot detection solutions in the security market, commonly used by law enforcement agencies to detect and locate gun fires. These systems function based on acoustic recordings and analyses and often in combination with signals detected by sensors of the optical flash and shockwave when a gun is fired. However, gunshot detection by nature dictates that the law enforcement can only react to a shooting incident that has occurred. With fast action, law enforcement can prevent the incident from escalating, but lives that are lost cannot be recovered. With the development of artificial intelligence in object recognition, AI weapon detection offers a more efficient alternative to prevent active shooting: AI can visually detect guns based on their shapes before they are fired. The AI is trained to recognise firearms in different shapes, sizes, colours, and at different angles in videos, so that the AI weapon detector can be deployed with existing cameras systems, analyse the video feeds, and instantly notify security staff when a gun is spotted. Comparison of the advantages for law enforcement and public security agencies Legacy gunshot detection using sensors AI weapon detection Reactive measure: detect after guns have been fired Proactive measure: detect before guns are fired Time to action: within 1 second Time to action: within 1 second Unable to provide visual data about shooter(s) Can provide data about shooter(s) based on the camera recording: clothing, luggage (backpack, handbag, etc.), facial features, vehicle Unable to track the location of the shooter(s) before and after shooting because of the lack of sound Can track the shooter(s) using AI Person & Vehicle Tracking, AI Face Recognition, and AI License Plate Recognition False detection caused by similar sound such as fireworks and cars backfiring Minimal to no false detection, as AI can distinguish different types of handguns and rifles from normal objects (umbrella, cellphone, etc.) Require physical deployment of gunshot detection sensors Can be used with existing camera systems, do not require special hardware Complicated to deploy, require highly trained professional Easy to deploy as an add-on to existing video surveillance system - Can integrate with gun-shot detection to create a “double knock” audio and video active shooter alert system Gun-shot detection advantages In addition to advantages for law enforcement and public security agencies, this type of visual-based pre-incident detector has three-fold advantages for the public: Save lives by spotting the shooter before the shooting event. Minimise the chaos entailing an incident: panic and chaos caused by a shooting incident often adds to injury, as people run, fall, trample on others… With an AI weapon detector, when a gun is spotted, the system sends an alert to security staff, who can quickly control the situation in an organised manner and apprehend the intending shooter. Can be added as a SaaS (Security as a Service) component to small business and home surveillance systems, e.g., intrusion detection alerts (home invasion incidents with firearms number over 2500 per year nationwide). For a complete active shooter detection system, video-based AI detector can operate in conjunction with gunshot detectors for enhanced security. Traditional X-ray based weapon detection or metal detection entrance systems are complicated and expensive; with AI video technology, active shooter detection system can be cost-effective, and after all, what price tag can one put on a life? Written by Paul Sun and Mai Truong, IronYun

Mass transit security evolves with modern security solutions
Mass transit security evolves with modern security solutions

As anyone who has ever flown on a commercial airline since 2001 knows, security measures at airports are well enforced and the emphasis on traveller safety is all around the airport and its grounds. Mass transportation, meanwhile, presents a special but not any less significant challenge when it comes to determining security issues. These facilities need to develop the means to protect a constantly changing and large population of passengers. And unlike airports these facilities often have hundreds of points of entry and exit on multiple modes—buses, subways, light rail, commuter trains, even ferries. About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation. In fact, statistics have shown that nearly 11 billion trips are taken on public transportation every year. In some large metropolitan areas in North America where mass transit is well established, more than 20 percent of the area’s inhabitants get around via public transportation.About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation Solving mass transit security For transportation officials and their security providers, solving the mass transit security issue begins with determining the key concerns and then creating the proper responses via security systems, policies and procedures to mitigate the risks. Although vandalism and graffiti are very visible signs of criminal behaviour in mass transit settings such as bus stops and subway stations, this is not where transportation officials typically focus their energy. Fences and gates can secure out-of-service buses and train cars, as can remote surveillance methods to keep such vandalism at a minimum. Instead, it is the day-to-day safety and security of transit riders and employees that should become the highest priority. This begins with creating the safest environment possible that is highlighted with appropriate signage and, when necessary, audible warnings, and supporting that with technology, such as surveillance cameras, that will document what has happened if an incident occurs.Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Crime prevention in transportation Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Incidents of concern within a transit setting can take several forms, ranging from legitimate accidents or crimes to false claims such as faked fall down the stairs to potential and actual suicides. Bus and subway stations also have become magnets for homeless people who may put themselves and others in harm’s way by trying to access less secure public areas within a station as temporary shelters. If someone is injured on a subway platform and the transit provider is held liable, it could be on the hook for hundreds of thousands, if not millions of dollars. Suicides are a major concern for operators, with personnel now being trained to look for individuals who seem distressed, are loitering in the area or are intentionally putting themselves in a dangerous situation, such as standing too close to the edge of a platform. The deployment of video analytics, which can be programmed to send alerts when certain pre-set actions occur, can help determine when such dangerous behaviours come into play. Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package or a person going into a restricted area. Whether it is on the bus, train or ferry or at the stops themselves, cameras and intuitive video management systems are the key to both active and forensic transit security. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras Train security and safety By using the proper cameras and recording systems in a transit environment, quick-acting personnel can locate a person of interest who boarded a train at one station, follow him during his trip and produce a crisp, clear identifiable image at the end. Those setting up the system thus should keep in mind proper camera positioning, resolution and motion-based changes to framerates or other compression settings. A typical 30-foot bus often has six cameras—one each at the front and middle doors, two more within the bus and then one looking forward and another looking behind the bus. The latter two are important in the event of accidents to verify liability. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras.Train stations often deploy high-definition cameras to better support facial recognition software to get that actionable image Train cars are similarly equipped with two to four cameras to view activity down the centre aisle. Within the stations themselves, there can be from 15 to 30 or more cameras capturing wide-angle shots. Train stations, which have a restricted point of egress, often deploy high-definition cameras to better support facial recognition software to get that actionable image. Installing the right technology for the solution Although bandwidth and storage can be a concern, with motion-based recording, the resolution can be bumped up during event, resulting in a 1-megapixel stream jumping to 4 or even 8mbps when needed. By changing the resolution on demand, end users can cut their storage needs significantly. Transportation settings often rely on the same technology used in other security installations, primarily mini dome cameras, although there are some mini transit domes built specifically for the environment with the proper aesthetics. Because of vandalism threats, transit typically avoids pendant mounts, which can be more easily grabbed and damaged. Temperature ratings for cameras also come into play in cold climates with cameras often getting outdoor exposure.Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage As trains and buses move along their routes, especially those that service outlying areas, Internet connectivity becomes an issue as well. Because it may be difficult for video to be sent in transit, security bus barns are equipped with Wi-Fi so video from onboard cameras can be downloaded at the end of the day. And the use of hardened recorders at the stations allows security personnel to retrieve recorded video. Transit security with modern technology Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage. Older infrastructure from long-standing subway and bus terminals can prove to be a challenge when adding security, but these issues aren’t insurmountable. Often the solution is to add more cameras to cover the same square footage because of less-than-ideal sight lines and to place conduit wherever it works best, which may mean positioning it under platforms or in other out-of-the-way places within older stations. Looking ahead, transit security will continue to evolve, not only as new stations and modes of transportation are added to the system, but in terms of communicating with commuters. People can expect to get mass notification alerts on their mobile devices, and those same devices can provide vital data to transportation entities to better develop their overall systems.

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Milestone Systems hosts the 2020 Milestone Integration Platform Symposium (MIPS), Texas
Milestone Systems hosts the 2020 Milestone Integration Platform Symposium (MIPS), Texas

Milestone Systems’ annual MIPS brings together a rich community of video, security, and technology solution partners focused on advancing innovation. Special guests including Milestone officers, industry leaders, renowned futurists, authors, and a popular TEDx speaker will share their inspirations. Milestone will also showcase three start-ups from its Kickstarter Contest with compelling technologies and businesses that comprehensively address pressing security and societal issues. Milestone Systems, a global provider of open platform video management software (VMS), is hosting the 2020 Milestone Integration Platform Symposium (MIPS) conference, in Dallas, Texas on February 17-19, 2020. Partners, customers and influencers are invited to register for the special two-day event. Applied innovation in video surveillance Milestone will feature a variety of speakers and topics, including TEDx speaker Anders Sorman-Nilsson, and one of the Top Ten Futurists in the world, Gerd Leonhard. The event will also include an exhibition pavilion featuring products and programs from partners including Axis Communications, Dell, Intel, Herta, Lenel S2, and Seneca Data and an innovation showcase with the three most promising ideas from Milestone’s incubator program, Kickstarter. We glimpse at the future through the ideas of our Kickstarter contestants" “MIPS is a one-stop destination for applied innovation in video surveillance,” notes Tim Palmquist, Vice President for the Americas at Milestone Systems. “Each year we hear from an array of speakers that challenge our thinking about today’s technology and the new frontiers of tomorrow. We see new products and programs from the most innovative companies in our industry. Together with XProtect, they serve the needs of our many customers. Finally, we glimpse at the future through the ideas of our Kickstarter contestants. MIPS is a hub for business, network connections and, above all, novel ideas!” Video analytics Leveraging the power of the open platform, the Milestone XProtect video management software (VMS) is compatible with more than 8,500 security and surveillance devices, and more than 450 software integrations from over 3,500 technology partners. Technology partners include providers of network video cameras, cloud solutions, DVRs and NVRs, servers and storage equipment, alarm and detection systems, video analytics, GPS technology, laser and radar scanners, emergency call boxes and more. “The open platform provides an opportunity to innovate freely as circumstances and opportunities dictate, not as a VMS provider dictates,” says Palmquist. “This freedom of innovation has already yielded some of the very best technologies and collaborations in the security industry. It has also resulted in scalable and future-proof systems in healthcare, education, city surveillance and other verticals where Milestone is the platform of choice and where professionals accept nothing less than freedom of choice to do their jobs at the best of their capacity.” Milestone Marketplace 2.0 Integrators will promote their installation experience and connect with technology partners on Marketplace Milestone will launch version 2.0 of the Milestone Marketplace on its website which will enable customers to find resellers and integrators that deliver video solutions based on their pain points or location. Integrators will promote their installation experience and connect with technology partners on Marketplace hereby allowing end-users to access information on the latest innovations. “By launching Milestone Marketplace 2.0, we are inviting customers to search for the latest and greatest technologies in our community. Milestone supports the co-creation of solutions, allowing our community to supply best-in-class technology for a variety of customer needs,” says chief sales and marketing officer at Milestone, Kenneth Hune Petersen. Integrated cloud-based solutions A large part of the MIPS 2020 Dallas event focuses on the many advantages of an open solution, with the Milestone XProtect VMS platform enabling reliable and efficient integrations with thousands of third-party hardware and software products. Detailed discussions of solution applications as well as previews of new integrations and partnerships help integrators, resellers and partners of all types to shape the future of their own businesses. Cloud-based services and integrations will soon take video management systems to a new level MIPS 2020 promises to usher in new integrated cloud-based solutions, which will greatly impact the future of how video systems are designed, deployed, and monetised. Cloud-based services and integrations will soon take video management systems to a new level, expanding how security professionals think about technology and their own business models. Open for startups Additionally, three finalists in Milestone's annual Kickstarter contest will demonstrate their visions. MIPS 2020 participants will have an opportunity to vote for their favourite software coder with the winner being announced during the gala dinner. Milestone believes in inspiring talent to make the world see through connecting new technology ideas, business strategy, and innovation. Three 2020 finalists will have a chance to showcase their visions directly to the Milestone Community of partners and customers at the MIPS2020 conference and beyond. They are: Benoit Koenig is the co-founder and COO at Veesion. Benoit was confronted with shop-lifting on a regular basis in his family-owned supermarkets. During his studies in Artificial Intelligence, he saw the great potential of deep learning applied on video data, which inspired him to start Veesion with two other engineers. Veesion are developing a gesture recognition technology to detect shoplifting in the retail industry. Commenting on Benoit’s idea and company, Palmquist noted, “Veesion is what MIPS is all about. This is an innovation that addresses a major commercial issue for retailers around the world but does so using technology in a respectful, considerate and intelligent manner. I am proud and encouraged that Veesion is enabled by the open platform.” Jennifer Ivens is the founder of Canscan, a technology company that provides automated container inspection services. It was impatience and ambition that prompted her to leave her position as a logistics analyst for an ocean carrier to go into this business for herself. Canscan’s idea is the next-level shipping container checking system, powered by artificial intelligence (AI) called Virtual Checker. “Jennifer and her team have come up with an innovation that addresses many social, economic, and criminal issues. It has the potential to avert some of the human tragedies we hear of and see on television across the globe each year,” Palmquist said. Zeljko Tepic has over 15 years of experience in the development of client/server and cloud architectures. He works on projects involving advanced algorithms, signal processing, Artificial Neural Networks, deep learning, generic algorithms, fuzzy logic, spectral analysis, and more. Venzo Secure’s idea is to provide seamless awareness of critical events by transparently displaying an intuitive “alert timeline” on top of the XProtect Smart Client camera views. The solution will give customers the option to dynamically arrange a view of the cameras in the Smart Client which are closest to the event at hand, and to handle any related events, alarms, analytics or metadata inside the Milestone XProtect video platform, including those from third parties. “Smart city managers, emergency responders, and police will benefit from this new technology enabling them to better respond during a crisis. This technology is poised to save lives, and I am proud that Milestone is supporting Venzo through our Kickstarter program,” commented Palmquist. Over 750 attendees are expected to attend MIPS 2020 at The Gaylord Texan Resort and Convention Centre on February 17-19, 2020 in Dallas, Texas.

Why the security of retail systems is key to building long term customer trust
Why the security of retail systems is key to building long term customer trust

Cloud technologies and the IoT have opened up seemingly endless possibilities for the modern retail organisation. Customers have never had as much control over purchasing decisions as they do today, with the ability to make transactions at the touch of a button for goods and services from the comfort of their own homes or on the move. However, the customer data lying at the heart of this frictionless shopping experience presents an ever more attractive commodity to cyber criminals. Attacks are growing in number and it has been reported that in the last 12 months there have been 19 significant data breaches. This presents a major problem for both retailers and customers. Cloud technologies and the IoT have opened up seemingly endless possibilities for the modern retail organisation In addition to the immediate disruption and downtime a breach can cause, the damage to the reputation of a business or brand can be lifelong. With GDPR related fines from the ICO now as much as €20m or 4% of an organisation’s global annual turnover, whichever is higher, the resulting combination of the cost of the breach itself, reputational erosion and any crippling fines can be devastating. It is therefore essential that retailers are aware of the steps and procedures they should be following to ensure full data compliance and to guarantee the integrity of their IT infrastructure. Ensuring full GDPR compliance It’s vital to ensure that everyone understands the security implications and knows how to respond effectively in the event of a breach. Internally, all teams and departments should have the confidence to raise the alert if a breach is suspected. Externally, companies should look to encourage conversations across the entire supply chain to ensure requirements are effectively met and security risks are adequately addressed. It is a requirement of the GDPR that the necessary steps be taken to guard against attack and protect existing software and systems It is a requirement of the GDPR that the necessary steps be taken to guard against attack and protect existing software and systems. Effective cybersecurity lifecycle management of IoT devices, such as network video surveillance cameras, is an example of a measure which should be put in place to help prevent such devices from being compromised, mitigating risk and ultimately maintaining customer trust. Establishing a truly secure retail solution can only be accomplished if security has been analysed at every stage. Evolving physical systems For protection of the physical retail environment, the move away from legacy security solutions such as traditional CCTV, which typically sat outside of a company’s IT operation, to the modern cloud-enabled security technologies we see today, allows retailers to unlock a wealth of business benefits previously impossible with analogue technologies. Today’s systems provide far greater accuracy of detection, vastly improved image quality, even in low light, and an array of business intelligence options to aid operations, such as people counting, queue monitoring and stock control. Protecting the physical security of the retail environment The ability to create live security alerts as well as forensic evidence for later analysis allows security teams to be proactive rather than reactive. In addition, the growing use of edge capabilities to process data within the cameras themselves negates the additional time and potential lag associated with continually passing surveillance information back and forward to servers, streamlining and therefore vastly improving operations. System vulnerabilities equals vulnerable data For network cameras being introduced onto an IT network, it’s essential to ensure that they do not become compromised and used as a backdoor to gain entrance to a business’s innermost workings and most valuable commodity; its data. The importance of guarding against system vulnerabilities cannot be ignored and it is therefore vital to ensure that all installed technologies are Secure by Default; built from the ground up with cybersecurity considerations at the forefront, to strengthen system security. In addition, software updates and firmware upgrades will keep the devices protected in line with the evolving threat landscape. The importance of guarding against system vulnerabilities cannot be ignored Forging and maintaining relationships with stakeholders is key to establishing a healthy supply chain built on mutual trust and respect. Only by following such an approach can the integrity of systems be fully guaranteed, with trusted vendors and installers working together to ensure that ethical practices are followed, and cybersecurity principles are adhered to. Due diligence should be carried out to make sure that all stakeholders involved in the manufacture, supply and installation of security software and systems understand the importance of keeping security best practice at the forefront of everything they do. Addressing the ongoing challenge Retailers must be able to rely on technologies that support their operational requirements and address associated risks, while at the same time, supporting IT security policies. By following procedures around the cybersecurity of IoT devices, and realising the importance of implementing high quality products and services through relationships with trusted vendors and partners, retailers will benefit from connected physical security systems that deliver on the promise of better protection of the business and customer, to effectively mitigate the mounting cyber security threat.

Axis Communications publishes its whitepaper on how cyber-attacks are a threat to the retail industry
Axis Communications publishes its whitepaper on how cyber-attacks are a threat to the retail industry

Axis Communications, the provider of network video technology, publishes its latest whitepaper, Cyber security: the biggest threat to retail which highlights the increasing threat posed by cyber-attacks to today’s retail industry. The paper documents the measures that should be understood by data controllers, loss prevention & security personnel through to heads of operations to ensure the highest levels of security and provide the appropriate education and training for all key stakeholders to effectively mitigate the mounting cyber security threat. Modern retail organisation It has been reported that in the last 12 months there have been 19 significant data breaches The growth in and use of IoT devices and cloud technologies have opened up boundless possibilities for the modern retail organisation across physical and digital platforms. However, customer data is at the heart of a frictionless shopping experience and presents an attractive commodity to cyber criminals, with attacks growing in number on those retailers whose systems are inadequately secured. It has been reported that in the last 12 months there have been 19 significant data breaches, which present a major risk for both retailers and customers. In addition to the immediate disruption and downtime a breach can cause, the damage to the reputation of a business or brand can be lifelong. Furthermore, GDPR related fines from the ICO can now be as much as €20m or 4% of global annual turnover, whichever is higher, and demands that necessary steps be taken to guard against attack and protect existing infrastructure. Personally identifiable information Axis’ whitepaper creates awareness of the challenges being faced and looks at how effective cybersecurity lifecycle management of IoT devices will help to better manage security and ultimately maintain customer trust. Collaboration with system vendors, integrators and installers is also hugely important" “Any organisation that generates or manages personally identifiable information (PII), effectively any data that could potentially identify a specific individual, must comply with GDPR. Establishing a truly secure retail solution can only be accomplished if security has been analysed at every stage. The key is to ensure that everyone involved understands the security implications of a breach and how to prevent one.” “Collaboration with system vendors, integrators and installers is also hugely important, and conversations across the supply chain will ensure requirements are met and security risks are adequately addressed,” Steven Kenny, Industry Liaison Architecture and Engineering, Axis Communications. Surveillance camera technology Alongside greater awareness of the need to comply with the GDPR, the Axis whitepaper stresses the importance of looking to guard against system vulnerabilities by working with trusted vendors who can install only those security technologies that are deemed to be Secure by Default. These technologies have been built from the ground up with cybersecurity considerations at the forefront. Technologies that are cyber secure offer peace of mind when connected to a network Technologies that are cyber secure offer peace of mind when connected to a network, and come with assurances that stringent guidelines are followed during the design and manufacturing process. Surveillance camera technology designed and manufactured in this way assures retailers that these security solutions will not be used as a backdoor into the network; such is the risk of introducing non-secured hardware. Addressing cybersecurity risks Key points covered in the retail whitepaper include: Review of cybersecurity challenges – Supply chain attacks, IoT vulnerabilities, the impact of operational downtime GDPR, data protection and privacy – Examining the necessary actions to ensure full compliance with the GDPR and DPA 2018 Video surveillance insights – Understanding how data analysis can inform security and business decisions, and supply chain evaluation Managing security effectively – Processes and tools to help the design, development and testing of systems in accordance with cybersecurity principles Converged security – A collaborative approach to addressing cybersecurity risks Video surveillance systems Many organisations have re-evaluated their entire strategy in order to ensure full GDPR compliance" “The retail industry is deemed the most at risk to cyber threats. It is crucial to find the balance between enhancing the customer experience and maintaining GDPR compliance; providing adequate security whilst not violating customer privacy,” says Graham Swallow, Retail segment lead, Northern Europe, Axis Communications. “While video surveillance systems are a necessity within the retail environment, many organisations have re-evaluated their entire strategy in order to ensure full GDPR compliance. Retailers must be able to rely on technologies that support their operational requirements and address associated risks, while at the same time, supporting IT security policies.” Connected physical security systems This whitepaper provides retailers with expert guidance, highlighting the appropriate policies and procedures around the cybersecurity of IoT devices, and reinforces the importance of selecting trusted vendors and partners. Axis is passionate about using technology to help create a smarter and safer world. This is demonstrated by a commitment to helping retailers understand the benefits of connected physical security systems that deliver on the promise of better protection of the business and customer.