Electronic Door Locks & Locking Devices(1,038)
Thanks to WIT door entry monitor touch interface the user is able to take calls to the home, manage missed calls, view captured images, read messages sent by the administrator, visualise aerial camera images, activate external relays, get notifications about alarms on the monitor and guard unit, and even manage the home automation system. WIT's exclusive aesthetics are underpinned by an innovative technology that allows the installation of APPs (APPs have to be FERMAX certified and configured by authorised installers). For simplicity of installation, WIT monitors allow PoE power supply, this means that it makes use of PoE switch power and no dedicated power supply is required. WIT 10" monitor is specially designed for home automation integration, since it is the only monitor that incorporates 2 RJ-45 network interfaces to be able to connect to both the community IP network and the apartment's local network, maintaining both the isolation between networks and flexibility in connectivity. Its surface or embedded installation allows it to adapt to the most demanding architectural designs.
The new DSC1500 portable beam barricade sets up quickly and temporarily to block vehicles and secure locations during short-term events and anywhere a beam barricade is needed for interim security. With a clear opening of 16 feet (4.8 m), the DSC1500 is M30 certified, able to stop a 15,000 pound (66.7 kN) vehicle going 30 mph (48 kph). Many organisations have the need for easy to install, temporary drop-arm barriers that can install within 10 minutes to transitorily close down a roadway to one or two lanes or block parking lot exits to deter thefts. Previous beam barriers had to be filled with sand, gravel or cement to be operable. To remove the DSC1500 from its temporary site, it is simply repacked in ten (10) minutes. No excavation or sub-surface preparation is required. Once positioned, the mobile barricades unpack themselves using manual hydraulics to raise and lower the barriers off their wheels. A self-deploying trailer with integrated lifting device facilitates rapid installation. The process is simply reversed when the event is over or the time comes to deploy the beam barrier at another location. From a purchasing standpoint, it can be easier to buy portable beam barricades than permanent solutions. The latter are oftentimes placed into an organisation’s real assets budget because they are permanently installed into the ground, becoming part of the property. Such budgets can often create complex purchasing scenarios for law enforcement or public safety departments. However, purchasing portable beam barricades is no different than buying protective vests for personnel or new sets of wrenches for the maintenance department. For one time uses, a lease plan has been created where organisations can simply lease the portable barriers, use them, pack them up and return them. Delta always keeps an inventory for purchase and quick delivery at their manufacturing facility in Palmdale, Calif. That’s because, in many cases, they are needed for events that come up quickly, such as emergency road or bridge construction or unexpected parking lot requirements.
Gallagher Command Centre is a powerful access and control solution designed to give you complete site control. Fully configurable to suit the unique needs of your site, Command Centre allows you to define, manage and report on all aspects of your system. Everything that happens on-site is relayed to your Command Centre operators in real time, enabling a swift and appropriate response to security threats. Seamless integration with complimentary security and site management solutions means Command Centre delivers on its promise. You’re in command. Command Centre v8 introduces new Site Plan functionality for greater situational awareness and responsiveness; Broadcast notifications to Mobile Connect for better communication in emergency situations; and Status and Overrides REST APIs for increased integration flexibility.
Vanderbilt’s ACTpro 1500 PoE Ultra controllers were launched in March 2019. What is it? The ACTpro 1500 is a single door IP Controller and includes a dual-port Ethernet switch. The controller supports 60,000 users and includes a rich set of advanced features, including voltage monitoring and break glass monitoring. These controllers are ideal for a single door system or systems that need to grow up to 4,000 doors. How does it work? The PoE Ultra hardware in the controllers ensures support for all power requirements. This includes local door accessories and components such as card readers, door locks and request to exit buttons. PoE Ultra ensures that all of this is accomplished without the need for additional Power Supply Units (PSUs). Essentially, this saves the system user time and money. Moreover, as this is all powered over the Ethernet, it translates to less cabling and more convenience for installers too. Why does it matter? This is an important feature for installers because when a system is fast to install and more straightforward to set-up and quote, it removes the complexity from access control and allows installers to get more done, more efficiently, and in less time. This ultimately benefits their business and their bottom line.
8 onboard zones 8 Areas, 2 partitions for each Area 3 programmable outputs, including 1 relay output, 2 MOS outputs Outputs operation follows system events, zone events, Area, Link events and timer schedule 100 users with 8 authority levels for users(Supervisor, Manager, Master, User, Temporary, Duress, Patrol and Technician) 1000 events log 8 independent timers for automatic control Up to 8 keypads (ARK30C) 1 case tamper and 1 leave-wall tamper supported Supports more than 11 zone types 7 sorts of zone terminations, including NO, NC, EOL, 2EOL, 3EOL, Interial type and Impulse type EOL resistance configurable (2K7, 4K7 or 6K8) Built-in 10/100M self-adaptive Ethernet interface 2 RS485 ports can be used to connect with keypads and other modules 3 telephone numbers for monitor station(PSTN), 8 numbers for vocal message, 8 numbers for SMS Combined with additional PSTN modules (ARA58-P) for dialling to the digital receiver in the CMS, transmitting CID protocol Combined with additional GPRS/GSM modules (ARA58-G-EN or ARA58-G-IT) to receive SMS notifications and remotely control, as well as receiving voice event messaging and remotely control by full voice menu guide Cellular backup in case of IP network failure with GPRS/GSM Modules App DMSS to push alarm message and remotely control Firmware upgrade with a PC using Alarm Config software
Dahua Technology, a leading solution provider in the global video surveillance industry, has launched a new apartment outdoor station VTO9341D, providing new access control solutions to fence and lobby entrance with the cutting-edge face recognition technology. The apartment outdoor station elevates the safety and convenience of resident security system to a new level with the fashionable non-touch face-recognition entry, while conventional unlocking ways are preserved in case of emergency. The product’s working temperature is between -20°C to 60°C, meaning it can operate smoothly across a variety of weather conditions and geographical areas. With a shell made of aluminium alloy plate, it meets IP55 standard for water and dust resistance, and IK07 standard for impact resistance. Further enhanced by the Intrusion Prevention System, the product will offer ideal ingress protection to property owners and facilitate the work of security guards. Face recognition Once a person steps into the 0.5-metre distance within VTO9341D that triggers its approaching induction, the 2MP CMOS image sensor will capture the face in high-definition colour image for identification. In as quick as 0.5 second, it can complete recognition and open the door for the residents. With strong capacity to store up to 20000 faces, the system would suffice the demand of large housing estates or commercial lots. The Auto Gain Control supplements white light to cope with poorly-lighted conditions, enabling night vision for the outdoor station. Multiple unlocking approaches VTO9341D is also equipped with Mifare Card reader, fingerprint recognition (with a memory of 3000 fingerprints), and touch screen key pad, which provide multiple unlocking approaches via card, fingerprint and password. Working together with VTS5240B Master Station that can forward image to mobile devices, owners can even enjoy the remote unlock function while away from home. Additionally, the audio system supports bidirectional talk, which assists visitors and owners in dual-way communication as an auxiliary to face identification. As a high-end product with unique features and full market potential, VTO9341D will benefit both Dahua dealers and system integrators. With DSS EXPRESS monitoring access control & other Dahua exclusive technologies, the apartment outdoor station would lower the time cost of integration and maintenance.
With Openow™, facility managers and security administrators have more control and no longer need to administer physical credentials. And it’s fast and easy to upgrade an existing SMARTair® system to work with Openow™ or to install mobile-ready, wireless SMARTair® access control from scratch. The new Openow™ app has been designed around convenience, security and user experience with virtual keys. Information transfer between administration software, smartphone app and the SMARTair® device is protected by end-to-end encryption. “Right from set-up — involving simple, secure email subscription — users find the Openow™ app a joy to operate. Tap a SMARTair® lock with your phone carrying a valid virtual key, and the door unlocks. The device you carry everywhere — the smartphone — now replaces a separate RFID card with MIFARE®, DESFire, iCLASS® and other proximity technologies.” explains Félix Morán SMARTair® Product Manager at ASSA ABLOY. Openow™ also adds further layers of security to every premises Facility managers find life a lot simpler when managing access rights with the Openow™ mobile solution. Change the validation time in the administration software to automatically update a user’s virtual key (when the phone has a signal). Cancel a virtual key and it vanishes immediately from a user’s app. Facility managers can check and amend the validity of each virtual key whenever they want, and wherever they are. The complete mobile solution includes the SMARTair® device range, with wireless escutcheons and cylinders plus wall readers; the intuitive SMARTair® TS1000 software; user credentials, e.g. cards and the new Openow™ app. Business owners and directors project the right image for their premises when they offer mobile credentials via Openow™. Phones replace plastic key-cards, so there’s no need for a card activation terminal on reception or elsewhere. Users also save time, because there’s no longer any need to collect or validate an access card: your key is already on your smartphone. Openow™ makes it easy to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If you have virtual keys from multiple sites or premises, Openow™ easily handles those, too. No more key-card, or wondering where you left it; no more appointments to pick one up or have it revalidated. With Openow™, if you have your phone, you are already carrying your keys. The SMARTair® Openow™ app is free to download now from Apple’s App Store and the Google Play Store. For more information, see www.tesa.es/discoverwireless Across the EMEA region ASSA ABLOY offers SMARTair® under several trusted security brands, including TESA, Mul-T-Lock, ASSA, JPM, KESO, RUKO and TRIOVING.
The new Aperio® H100 packs the power and flexibility of wireless access control into one slim, cleverly designed door handle. With easy retrofitting to almost any interior door and comprehensive RFID compatibility, the new Aperio® H100 handle makes extending access control to more doors cost-effective by integrating with a vast range of third-party systems. The Aperio® H100’s stylish design is perfect for indoor office and facility doors. The Aperio® H100 can work within an online access control system or offline as a standalone device. A battery fits inside the handle, ensuring a minimal footprint and a discreet look to gel with any contemporary door style. The Aperio® H100 is easy to retrofit on existing doors, with no drilling and no wiring required. Any existing mechanical cylinder can still be used. The Aperio® H100 is specified with maximum flexibility and designed to fit almost any format of interior door. The Aperio® H100 is compatible with most common European (DIN) and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. It comes in left- and right-hand versions for a door between 35mm and 80mm thickness, with optional U-handle and USB adaptor. The Aperio® H100 is compatible with multiple RFID technologies, including iCLASS®/ISO14443B, iCLASS® SE, Seos®, MIFARE® Classic, Plus and EV1, and DESFire® SE. “Like all Aperio® devices, our new handle can upgrade site security for a very affordable price,” says Matthias Weiß, Product Manager Aperio® at ASSA ABLOY EMEA. “The Aperio® H100 further extends a range which adds access control wirelessly to exterior and interior doors, from fire and safety doors with regulatory requirements to meeting rooms, labs and offices.” The new Aperio® H100 handle completes a comprehensive range of Aperio® wireless access control devices that already includes online and offline Aperio® cylinders (C100/C900) and escutcheons (E100/E900); an online and offline lock (L100/L900); and a wireless lock for bringing server racks and cabinets (KS100) into the same access control system as doors.
The H4 Video Intercom integrates a 3 MP camera with a high-performance intercom and features exceptional wide dynamic range, low-light, noise reduction and echo-cancelling technologies for clear viewing and two-way communication with visitors. Combined with Avigilon Control Center (ACC) video management software, this secured entry system enables operators to quickly and easily identify and communicate with a visitor before remotely granting access.
Mercury Security continues its commitment to open architecture access control with its intelligent controller platform that delivers extensive support for third-party applications, while offering advanced security and enhanced performance. Built on the Linux operating system, the new LP intelligent controllers offer the greatest flexibility for OEMs, channel partners and end customers to choose the controller configuration that best fits their needs. Key Highlights: Open Architecture: High performance, reliable platform enables use of hardware with Mercury OEM partners’ software solutions Device Integration: Supports a wide range of third-party integrations and applications Enhanced Security: Embedded crypto memory chip and data-at-rest encryption provides a secured layer of protection of sensitive data. OSDP Protocol: Secure channel security for reader connectivity and extended applications such as biometrics and high assurance credential authentication Versatile Interoperability: Same reliable interface and identical footprint as the EP controllers, enabling seamless upgrades for existing deployments For organisations seeking an open access control platform, the industry’s best reliability, cybersecurity, and an extensive device integration library, Mercury’s LP intelligent controllers are the clear choice.
Vanderbilt released the latest version of ACT Enterprise on 25 September at the 2018 Security Essen event. What is it? ACT Enterprise is the control software suite for ACTpro hardware and streamlines the installation, management, and monitoring of the ACTpro access control system. The latest ACT Enterprise features include integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app. Why does it matter? The ACT Enterprise Apple and Android compatible apps mean real-time monitoring, user management and administration from your smartphone. You can lock and unlock doors, authorise users and check who’s in and who’s out – wherever you are. The ability to integrate with SPC further highlights the depth that the new feature set brings to the product’s strength. Now on one screen you can have high-quality graphical maps showing all access and alarm points from both systems, and you can control all devices with the click of a button. How does it work? One of the key new features in this ACT Enterprise release is rules mapping. The rules mapping engine offers the customer an intuitive method to create rules based on access control events and Boolean logic. It does this by permitting the creation of logical relationships between system elements through a drag-and-drop interface. For the end user, this addition ensures that system interactions can be seamlessly introduced on a system-wide basis, thereby enabling a higher level of added value to be realized, both for security and business-based functionalities. The ACT Enterprise rules mapping engine ensures intuitive, easy-to-use I/O management for trigger detection with compatible devices. These devices are usually attached to a door or an automated electrical that closes the circuit on the I/O unit. When this circuit is closed, an alarm is sent over the network, and ACT Enterprise captures that.
Nedap’s new end-to-end security solution is the first to offer digital protection for access control by unifying best practices from both IT and physical security. Protecting access control systems Until now, the latest best practices protecting IT systems from digital threat haven’t been used for physical access control systems. This is an oversight that is leaving many companies vulnerable to cyber attacks. Nedap and AET Europe have worked together to overcome this by developing AEOS end-to-end security. Taking a forward-thinking new approach, they have combined the best practices of both IT and physical security in an all-in-one access control system. Albert Dercksen, Head of R&D at Nedap, explains why AEOS end-to-end security is needed: “IT and physical security have been following different rules to protect systems. But modern access control systems are, in fact, IT systems connected to corporate networks and should be treated as such. That’s why we’ve applied the digital security principles used in IT to AEOS, our physical access control system.” Communication secured from end-to-end In AEOS end-to-end security, Nedap and AET Europe have combined the IT principles of encryption and strong authentication. This ensures storage in every element of AEOS is secure, as is communication between all elements. Both DESFire keys and digital certificates are stored in a Secure Access Module (SAM) inside door controllers. This leaves card readers with no role in decrypting data, so secure communication between card and controller is guaranteed and, by storing digital certificates in the same SAM, strong authentication is achieved to ensure secure communication between controller and server. Protect critical infrastructure In this way, AEOS end-to-end security offers far higher protection against both physical and digital threats. It also enables keys to be updated securely and centrally, without having to physically attend each card reader. AEOS end-to-end security meets a stringent level of security requirements across Europe, and is already being used to protect critical infrastructures in several countries. In France, for example, it has gained CSPN certification from the French information security agency, ANSSI.
DSX Mobile Command brings the power of the DSX Workstation program to the convenience of a Smart Phone. This Smart Phone application enhances the daily operation of the DSX System. The Mobile Command feature allows the activation of custom predefined commands, the locking\unlocking of doors, control of alarm points and the monitoring of system events from a mobile but secure application. iOS™ and Android™ compatible. Global functions such as Building, Campus and District Lockdown, Incident Response Reconfiguration and even repetitive chores such as momentarily unlocking a door or granting access to a gate can be programmed into Command buttons for easy activation. An Administrator can lockdown any school in the district or every school from one Command button. Each building or an entire campus can be controlled quickly through this Smart Phone application using WiFi or mobile cell service. The DSX Mobile Command application is a great fit for school districts and universities and also for hospitals and commercial businesses. Each Mobile Operator is defined in WinDSX and assigned the appropriate commands and privileges that provide the convenient interaction, supervision and monitoring of all points of protection and doors under their responsibility.
HID Location Services platform powers solutions that address a growing market need for accurate, real-time location awareness and analysis of your workplace. Building Occupancy Management delivers increased visibility into the location of employees and visitors at the building room and floor level, and provides predictive analytics to quickly understand space usage for better building operational efficiency. The system combines the power of Bluetooth Low-Energy (BLE), Wi-Fi, and cloud-based technologies to provide a unique seamless user experience.
The Aperio® Lock L100 features optimum physical protection and transmits comprehensive information on door status to the access control system via a wireless connection. Managing access authorisations online The lock allows you to easily integrate security doors into an access control system at a very reasonable price. It enables you to manage access authorisations online and in real time using a single system. Users can instantly obtain "open/closed" and "locked: yes/no" status information from the lock at a glance. The optimum burglary protection and resistance against extreme temperatures (down to -65 °C) ensure that the Aperio® lock is also suitable for outside doors with special security requirements. The lock features a protection rating of IP55. Unique wireless access solution Irrespective of the access control system type, Aperio® enables access control doors to be integrated using a wireless solution without any cabling and without any alterations to the door during installation, all at a considerably lower price than a wired high-end solution. The Aperio® Lock L100 offers a unique, easy way to integrate both outside and inside doors with high security requirements into access control systems. Users can continue to use existing cards or PIN codes to open and lock the new Aperio® doors while mechanical keys cease to be necessary.The Aperio® Lock L100 complies with EN 179 and EN 1125 requirements and bears a CE mark. It is available for fire doors and for different door profiles (Euro, Scandinavian, and Finnish). Visit www.assaabloy.co.uk/aperiowirelesslocks for more information.Add to Compare
In a live demo, available on YouTube (http://youtu.be/Ta8J6vW9Zy4), a technician completes the whole installation process in 1 minute, 58 seconds. Aperio® is a quick and simple way to bring any internal door into an access control system. The Aperio® cylinder is available for rubber and metal knobs, and for many door profiles: Euro, Scandinavian, Finnish, and Swiss. It supports all leading RFID technologies, including MIFARE™, DESFire™, iCLASS® by HID and 125 kHz. As well as being quick to install, the Aperio® cylinder is also cost-effective to run, using standard batteries rather than the expensive, always-on mains connection demanded by wired access doors. About Aperio®: Available on the global market place, ASSA ABLOY’s Aperio® Technology enables a wide range of access control providers to cost-effectively integrate non-wired doors with mechanical locks into access control systems.Add to Compare
Whether in business or multi-residential buildings, ASSA ABLOY´s architectural solution for glass is installed all over the world. Modern glass meeting rooms and office doors can now be equipped with wireless access control devices while maintaining aesthetics. ASSA ABLOY’s Aperio® Technology allows access control providers around the globe to integrate non-wired doors with mechanical locks into access control systems in a cost effective way. Architectural glass solutions with Aperio® escutcheons Highlights at a glance Stainless steel glass door plate is easy to install Suitable for every glass door profile Perfect match for stainless steel surfaces Available for Aperio Euro profile escutcheons (with cylinder cut-out or blind) ASSA ABLOY offers a variety of locksets you can combine with wireless Aperio® cylinders. Visit: www.glass-catalogue.com or www.assaabloy.co.uk/aperio.Add to Compare
Whether you want to invest in a new wireless access control system or upgrade your existing doors, Aperio® is the intelligent answer to 21st Century building control. Aperio® wireless locks can be developed efficiently in any size of business, helping you to take control with a system that is quick and easy to install and delivers significant cost and energy savings. So, what’s the 21st-century solution? Upgrade your doors to Aperio® to… Solve the lost key problem by using secure RFID cards instead of keys Save time and money with keyless access control Connect more doors to your EAC system Get more control with audit trails Add access controlled doors without cabling Save energy with battery powered locks Aperio® is manufacturer-independent – over 100 access control providers offer wireless door upgrades with Aperio®. It´s so easy to upgrade a mechanical door to Aperio® – wireless and without disruption Step 1 Contact your access control provider to plan the upgrade. Don’t forget, Aperio® can be installed door- by-door and is suitable for interior or exterior, medium to higher security doors. Step 2 Install battery-powered devices with minimal disruption at the doors - no wiring is needed. Step 3 Save running costs. In comparison to wired access control doors, which are constantly under power, Aperio® doors only consume electricity when presenting a card. The battery life-time is approx. 40,000 cycles (2 years), and they are easy to exchange.Add to Compare
“Using the new V3 platform, remote unlocking commands pass from system to door almost instantly,” says Gareth Ellams, Aperio® Business Development Director at ASSA ABLOY EMEA. “It represents a major upgrade in Aperio® processing power and memory space, and offers improved RFID performance when compared with the current V2 platform.” The boost in performance comes without sacrificing Aperio® class-leading energy efficiency. With wireless locks running the Aperio® V3 platform, for example highly-frequented entrance doors still run for two years on a standard battery, maintaining remote opening function with a heartbeat time of typically five seconds communication time between Aperio® lock and the access control system throughout the battery life. The new V3 platform supports multiclass high frequency RFID reading in one device. In addition it is also compatible with ASSA ABLOY’s Seos™ mobile access ecosystem for issuing, delivering and revoking digital keys on smart phones. With a comprehensive lock range covering almost every door style and opening, there's no reason to delay upgrading to faster wireless access control with Aperio V3®. About Aperio®: Available on the global market place, ASSA ABLOY’s Aperio® Technology enables a wide range of access control providers to cost-effectively integrate non-wired doors with mechanical locks into access control systems.Add to Compare
With the new Aperio® escutcheon with PIN code, ASSA ABLOY adds another innovation to its range of products allowing Access Control Systems to be extended without wiring: The Aperio® PINpad device provides multi-level door security – and does it without the need for wiring. The new device can be used wherever doors are to be secured by multi-level authentication – physically with a card and logically by means of a password. The wireless Aperio® PINpad escutcheon allows access to rooms simply by entering a PIN, via a card reader or with a combination of both. The user code to be entered can have four to eight characters. Depending on the integration in the Access Control System, the escutcheon supports the integrated Duress Code function to provide increased security. Depending on the integration level of the device, a silent hold-up alarm can be triggered in the security centre if, in a dangerous situation, the user enters the attack code instead of his own PIN. The Aperio® PINpad escutcheon is available for conventional RFID technologies: iCLASS, MIFARE classic/plus and MIFARE DESFire as well as for existing 125 kHz access control systems based on HID PROX or EM410x. About Aperio®: Aperio® from ASSA ABLOY is manufacturer-independent and closes the gap between wired access control doors and wireless doors with mechanical security technology.Add to Compare
Dahua Technology, a world-leading manufacturer and supplier of video surveillance products headquartered in Hangzhou, China introduces Smart Lock series to the market with new appearance and excellent performance. Dahua Smart Lock is the electronic lock and key system designed to deliver superior security protection for the residential. The Smart Lock family incorporates three models which are ASL6101, ASL8101 and ASL8112, and three colors can be chosen for each of them. All models of the family support both password and card to unlock. Among the family, ASL8112 supports finger print unlocking, providing more secured solution to the users. The Smart Lock touchpad can be easily operated by touch and inputting password to wake up the system. All settings can be done by following the voice prompt, even without using the manual. The registration button is on the panel, pressing the button to begin all settings. The sleep mode of the smart lock will start automatically in 15 seconds if without using. The locks support 50-group user’s passwords and 50 pieces of IC cards. In addition to those benefits above, with the user-friendly design, the touchpad of ASL8 series works well for all types of heights. Besides, ASL8112 supports 50 groups of fingerprints. For the scenarios, ASL8 series is the perfect match of iron gates while ASL6 series goes perfectly with wooden doors. Therefore, Dahua Smart Lock series can be installed from big villas, modern office buildings to cozy apartments and alike. Features: Smart touchpad- easy operation and quick response, button will never strain. User-friendly design- the best angle for users Privacy password- XXX+123456+XXX,123456 is the password, XXX is random numbers Biological recognition- artificial fingerprint is invalid Auto-lock-the system will disable for 3 minutes if come across invalid password (3times) or invalid card (5times) Durable-delicate craftwork and long-life(30 years, 10 units/D)Add to Compare
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There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture influences door solution decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organisation’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organisation and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training employees on door security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organisation or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate through the decision-making process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New security entrance installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule group meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure you monitor public areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organisation. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What is the ultimate success of the installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
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