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The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture influences door solution decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organisation’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organisation and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training employees on door security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organisation or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate through the decision-making process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New security entrance installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule group meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure you monitor public areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organisation. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What is the ultimate success of the installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
Altronix, a recognised provider of power and transmission solutions for the professional security industry, is featuring its expanded offering of Trove Access and Power Integration Solutions at ASIS 2017 (booth # 2823). New additions to the Trove series include Altronix integrations with Bosch, DMP, Honeywell, Kantech and Sielox access. These new models join the versatile line of Trove solutions which accommodate AMAG, CDVI, HID/Vertx, KABA/KeyScan, Mercury and Software House access controllers. “Trove enclosures and backplanes simplify board layout and wire management, greatly reducing installation and labor costs, while providing the versatility and scalability that system designers and installers require to easily configure their systems.” said Alan Forman, President, Altronix Corporation. Enhanced performance efficiency Trove2 Access and Power Integration Solutions are designed for larger applications, allowing Altronix power/accessories combined with access controllers from the industry’s leading manfacturers to be wired and pre-tested prior to on-site installation. This reduces total cost and enhances performance efficiency. Altronix also offers the Trove1 Access and Power Integration Solution, a more compact version of the Trove2 for smaller applications which accommodate CDVI, HID/VertX and Mercury access controllers. All Trove enclosures include a cam lock, tamper switch and mounting hardware. Altronix has further simplified the product selection and configuration process by offering a free online Trove System Design Tool for configuring a access system.
Intersec Saudi Arabia 2017 is expected to host more than 100 exhibitors, including 22 launch partners Saudi Arabia and the UAE are leading the upward trend for the fire safety systems market in the Gulf Cooperation Council (GCC), as stringent government regulations fuel demand for the replacement of existing and outdated equipment. According to consultancy firm 6Wresearch, the GCC’s fire safety systems market was worth US $ 1.36 billion in 2015, with Saudi Arabia (US $ 598.4 million), and the UAE (US $ 394.4 million) comprising 73 per cent of the regional market. The other Gulf States of Bahrain, Qatar, Oman, and Kuwait accounted for US $ 367.2 million (27 per cent). Fire safety system market growth 6Wresearch said Saudi’s fire safety systems and equipment market is projected to grow six per cent annually from 2016 – 2020. By 2022, the market is estimated to be worth US $ 632.2 million, attributed to a recovery in the construction and real estate verticals. Other factors driving regional demand for new fire safety systems include government and transportation sectors, residential, retail, and hospitality verticals, while Saudi’s Vision 2030 and the upcoming Dubai Expo 2020 in the UAE is also likely to boost further growth. The latest market updates were told to more than 100 fire, safety and security industry professionals at a three-day Saudi roadshow promoting the upcoming Intersec exhibitions in Dubai and Jeddah. Intersec Dubai 2017 The first edition of IntersecSaudi Arabia meanwhile is expected to host more than100 exhibitors, including 22launch partners Intersec, the world’s leading exhibition for security, safety, and fire protection, runs from 22-24 January 2017 at the Dubai International Convention and Exhibition Centre, while Intersec Saudi Arabia will take place from 2-4 May 2017 at the Jeddah Centre for Forums & Events. In its 19th edition, Intersec 2017 will feature more than 1,300 exhibitors from 54 countries spanning over 55,000sqm of exhibition space, registering a 10 per cent growth over the previous year. Intersec Saudi Arabia 2017 The first edition of Intersec Saudi Arabia meanwhile is expected to host more than 100 exhibitors, including 22 launch partners; Al Alameya Group, Axis Communications, Bristol Fire Engineering – Corodex, the British Security Industry Association, CP Plus, Dahua, dorma + kaba, Draeger, Genetec, Hanwha Techwin, Harco Group, HID Global, Hikvision, Milestone, NAFFCO, Nedap, Pelco by Schneider Electric, Promise Technology, Smiths Detection, Tadween, NITIE, and ZMR. Fire & rescue section Fire & Rescue is one of seven show sections at Intersec 2017, and has nearly doubled in size over the last four years. The section, which attracted 350 exhibitors in 2016, is expected to continue its growth trend in 2017, having attracted the likes of Apollo, bsi, Bristol, Chemours, Fike, Hochiki, Grupo Komtes, LPCB, NAFFCO, Oshkosh, Rapidrop, Scott Safety, Securiton, SFFECO, Siemens, UL, and Velox. “Ongoing investments in the commercial, retail, industrial, hospitality, and the healthcare sectors, combined with upcoming high profile international events, means growth is the buzz word across all sectors in the GCC, and this also applies to the fire safety market,” said Ahmed Pauwels, CEO of Messe Frankfurt Middle East, the organiser of Intersec, and Intersec Saudi Arabia. “Improvements in the enforcement of fire codes in the construction sector, and the constant need for fire protection and life safety means the GCC’s fire safety market is estimated to grow annually by 14-16 per cent to reach US$3.15 billion by 2020.” "Expenditures in the MiddleEast oil and gas sector are expected to increase by morethan 19 per cent for the 5-year period ending in 2017" “This robust demand for the latest equipment, fire protection and firefighting systems is reflected in the strong growth in the Fire & Rescue section at Intersec, while Intersec Saudi Arabia too will host the biggest names in the fire protection market,” added Pauwels. Oil & gas Oil & Gas is another key sector for the fire protection industry, and will be a key target area for Hochiki at Intersec 2017. The Japanese-headquartered company specialises in commercial and industrial fire detection and emergency lighting solutions, and will showcase its latest range of fire detection products designed specifically for use in oil refineries, gas processing plants and other high risk environments. “Expenditures in the Middle East oil and gas sector are expected to increase by more than 19 per cent for the 5-year period ending in 2017,” said Robert Head, Assistant Managing Director at Hochiki Middle East. “When operating in such hazardous environments, it’s important to ensure the building’s fire safety systems are robust and reliable. There is a variety of fire detection products designed specifically for use in oil refineries, gas processing plants and other high risk environments.” “Intrinsically Safe devices (IS) restrict the electrical and thermal energy in the circuit ensuring that ignition in an explosive atmosphere cannot occur; making them ideal for use in oil and gas facilities as well as chemical engineering plants. Hochiki have a wide range of IS devices, from smoke detectors to flame detectors, which have all been certified by BASEEFA to IECEx and ATEX,” added Head. New panel & product launches Global Fire Equipment from Portugal, a manufacturer of fire detection and extinguishing systems will return to Intersec 2017 with the launch of its new panels and several other products like PA/VA systems, and web enabled interfaces. "Our goal is to establish longterm partnerships with agents working in the security fieldwith the purpose of expandingour global presence whichcovers more than 70 countries" João Paulo Ajami, the Commercial Director for Global Fire Equipment, said, “We had several interesting projects in Saudi Arabia in the last 12 months, while exhibiting at Intersec has helped us launch several good distribution channels in countries like Kenya, Saudi Arabia, the UAE, Tanzania, and Pakistan.” “Our goal is to establish long term partnerships with agents working in the security field with the purpose of expanding our global presence which covers more than 70 countries. Our systems are applied in residential, commercial and industrial sectors and its subsectors, since fire detection is applicable to almost all construction sectors.” Regional fire safety codes Elsewhere, Aman Fire Protection, an Oman-based fire protection engineering consultancy, will look to increase its business contacts at Intersec 2017 and explain the fire codes approvals process to those undertaking projects in the Middle East. Anthony Cole, Technical Director at Aman Fire Protection, highlighted the growing trend for better awareness of regional fire safety codes following recent fire incidents across the GCC. “There’s an increase in awareness for the need for review and approval of materials used in construction by fire protection consultants especially in high rise projects following the several high profile fires,” said Cole. “Oil & Gas, military, power and energy creation, large commercial developments such as shopping malls and integrated tourism leisure projects are the most important industries our business is targeting now.” Intersec’s other core sections include Commercial Security, Homeland Security & Policing, Safety & Health, Information Security, Smart Home and Physical & Perimeter Security. Save Save Save Save
New additions include backplanes for AMAG, CDVI, KABA/KeyScan and Software House access controllers and accessories Altronix, the recognised leader in power and transmission solutions for the professional security industry, is showcasing new additions to its popular line of Trove™ access and power integration enclosures at ISC West 2016. Additions to the Trove offering include backplanes for AMAG, CDVI, KABA/KeyScan and Software House access controllers and accessories, as well as the introduction of Trove1, a compact enclosure that accommodates CDVI, HID/VertX and Mercury controllers. Trove enclosures simplify board layout and wire management, greatly reducing installation time and labour costs. “Trove has been extremely well received by the industry since its introduction this past fall,” said Alan Forman, President, Altronix Corporation. “Our new backplanes and the smaller Trove1 enclosure provide installers with added versatility and scalability when configuring access and power board layout.” Maximum installation capacity and flexibility The new Trove backplanes accommodate access control boards and accessories, joining Altronix’s existing backplanes for Mercury and VertX. Trove accommodates a wide range of boards with or without Altronix power supplies and accessories. An optional TMV2 door backplane is also offered for maximum installation capacity and flexibility. Systems can be wired and pre-tested prior to on-site installation for added cost and performance benefits. All Trove units include a cam lock, tamper switch and mounting hardware. As with all Altronix products, Trove Enclosures are made in the U.S.A.
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