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Le Meurice can claim to have the highest occupancy rates, turnover and profitability of all of the seven Parisian palaces. Ideally located in the very heart of Paris and facing the Tuileries garden, Le Meurice offers 160 luxury rooms located though out its seven floors. The hotel's bar, two restaurants, several lounges and function rooms are part of the space open to the general public, as well as numerous lobbies and stairways. The hotel is accessible 24/7. Several security guards are permanently deployed at the hotel with one of the security guards tasked to keep a close eye over the video surveillance monitors. This service is subcontracted to Commodore, a company that has specific experience and know-how in respect to hotel security. The hotel wanted to upgrade its existing CCTV to both extend the areas covered and record higher quality images. A detailed risk assessment was carried out, followed by the production of a specification of the hotel's technical requirement with a proviso that the chosen supplier must have proven track record of reliability and post sales technical support. Of prime importance in the design of the system was that the Le Meurice has listed interior architecture, which greatly limited the cabling options as well as the size and appearance of cameras. In fact, the existing cabling had to be re-used in the new system. New cameras were installed to monitor floor access doors from the stairs so that people can be viewed entering and leaving. All entrances to the whole non-private interior space are now monitored, with a total surface of about 10,000 m² out of a total of 35,000 m². The CCTV system covers all public spaces and circulation areas including, all stairways, kitchens and laundry rooms, as well as private areas such as the inner courtyards and the roof. Cameras are deliberately visible with a view to deterring any unwelcome activity. One of the key areas being monitored is a jewellery gallery where items from prestigious Parisian jewellers are on display. A gallery displaying items from prestigious Parisian jewellers is one of the key areas being monitored A total of 68 analogue cameras were already installed and many of these have been replaced with higher-quality models. The system is now comprised of 94 cameras, which includes Samsung analogue cameras, speed domes and some small bullet cameras. The requirement for all of these cameras was that they had to be aesthetically acceptable whilst acting as a powerful deterrent. In addition, image quality had to be of a consistent high quality even in backlight conditions. The Samsung SID-460 mini dome was chosen for its ability to generate very high quality colour images at 580 TV lines resolution as well as 3-axis positioning of its varifocal lens. The SID-460 incorporates Samsung Super Noise Reduction (SSNRII) technology, which eliminates image noise in low light conditions. This allows consistent high quality colour reproduction even in very low-light conditions, as well as saving up to 70% on the recording device and the reduction of bandwidth requirements when networking. All cameras are connected over coaxial cables to Samsung 32 channel SVR-3200 DVRs installed in a control room secured with access control. These recorders were chosen for their high processing and storage capabilities. Just three of the SVR-3200 are required and provide a significant reduction in heat dissipation from the previous equipment. 500GB video storage versions of the SVR-3200 were ordered and then upgraded to their full 8TB internal capacity by using easy to install HDD upgrade kits. The SVR-3200 is supplied with licence-free Centralised Management Software (CMS), which gives users full control of DVR functions from anywhere on the network. Images from all of the cameras are recorded at real-time 25 frames per second when triggered by motion detection. The high quality images can be stored for up to 15 days thanks to the high storage capacity of the SVR-3200. Live images are displayed and monitored in the guardhouse on three 19-inch monitors with cameras grouped by area. Motion detection alarms on external cameras trigger an automatic display of an intrusion event with operators being able to look at pre-intrusion images. Security personnel use a control keyboard with a joystick to control the cameras. The installation was successfully completed without any delays or hitches and the hotel now has a CCTV system which is capable of capturing, recording and storing images to their required standard. The recently installed Samsung cameras and DVRs are supplied with a three-year warranty guarantee whilst a spare hard disk is kept on site ensuring a fast replacement should the need arise. Access to images via the hotel's PCs is regarded as a definite bonus in that it is a very convenient and efficient method of viewing or searching for images. Equally important, the system was designed with the future in mind and additional cameras can therefore be easily and quickly installed in the future if required. The client is very happy with the quality of the upgraded CCTV system and considerable goodwill has been created between everyone involved in the success of the project including the engineering firm of AB Associates, the system builder, Stentorius and the installer, AM Sécurité.
Security for banks can be a real challenge when faced with a multitude of threats including: fraud, theft and physical attacks. One bank which is setting new standards in the Middle East, when it comes to the application of surveillance technology to keep its infrastructure, staff and customers safe and secure, is National Bank of Kuwait (NBK). This is thanks to the roll out of an advanced NetVu Connected CCTV solution from Dedicated Micros part of AD Group which is focused on the centralised monitoring of all of its branches and critical ATM infrastructure.Awarded the Best Bank in the Middle East 2010 accolade by EuroMoney, National Bank of Kuwait (NBK), which was incorporated in 1952 as the first indigenous bank in the entire Gulf region, remains the preeminent banking institution in Kuwait as well as being an established banking franchise across the Middle East and supporting a large branch network, spanning 17 countries, including many of the world's financial and business centres.Dedicated Micros connection with National Bank of Kuwait stretches back over four years. The catalyst for the surveillance specialist being brought on board for this ambitious ATM protection project was the bank's dissatisfaction with the CCTV solutions it tested from other providers. A spokesperson for the Engineering Services Division, NBK, takes up the story: "We looked at and tested several brands of DVRs as potential answers to our pressing ATM surveillance needs before deciding to go ultimately with Dedicated Micros. The solutions that fell by the wayside were simply too cumbersome and complicated in terms of all the extra equipment (and software licenses) that would have been required to activate the functionality we wanted. This was in stark contrast to Dedicated Micros which was able to meet our needs based around an effective hardware-based package." Said Salim Idris, General Manager (Middle East), Dedicated Micros: "When contacted by NBK we were delighted to assist Kuwait's foremost banking establishment, not only were we able to demonstrate that we had the solutions available, such as the DV-IP ATM, that could address their specific requirements head-on, without lots of add-ons, but could also point to an unparallelled track record. To put our extensive experience, protecting the banking sector, into some sort of context, across the Gulf Cooperation Council area alone, we can now count 10 major banks - in Bahrain, Dubai, Kuwait, Oman, Qatar and Saudi Arabia - as customers. Significantly, as our CCTV systems are embedded, rather than PC based, they are recognised for their stability - essential in the banking environment - whereas PC dependent solutions have a reputation for crashing without warning."ATM FocusLooking in more detail at the systems from Dedicated Micros which have been put in place at NBK, since 2006, to support the effective monitoring of vital local and overseas ATM related infrastructure. These comprise 28 individual DV-IP ATM units which are used primarily to protect standalone Automated Teller Machines, with numbers expected to rise as part of the ongoing ATM project. There are also 145 NetVu Connected DS2 DVRs, with typically two systems connected at each National Bank of Kuwait branch plus an associated RAID (Redundant Array of Independent Disks) unit giving additional storage capacity to the existing internal hard disk of the DVR.This set-up offers redundancy and resilience to ensure any recorded video images are securely stored. In the case of the larger Dubai branch this combination was doubled up and four (DS2s and RAIDs) were installed at NBK's extensive Bahrain site. To help with the management of the geographically dispersed NetVu Connected CCTV infrastructure, at an early stage, Dedicated Micros was called upon to assist NBK in the setting-up of centralised monitoring from a control room. This was achieved by deploying NetVu Observer video management software to allow operators to seamlessly view distributed images from any NetVu Connected product. DV-IP ATM units from Dedicated Micros have proved useful in making transactions more secure and safe The robust DV-IP ATM units specified for the National Bank of Kuwait project are designed to work, primarily, within the confines of an Automated Teller Machine. Certainly the security challenges with regards to banking are most keenly felt when it comes to the safe operation of Automated Teller Machines (ATMs) whose accessibility makes them a convenient target for card skimming, shoulder surfing, and even physical theft from customers. It is CCTV systems, specifically remotely accessible DVRs, that are at the very heart of efforts to deal with these types of threat.Combining Video and Transaction DataThe Dedicated DV-IP ATM, based on NetVu Connected technology which ensures its interoperability with other DM and AD Group systems, is able to process transaction data which is then recorded with video footage. Post event analysis, via a powerful text search engine, provides video imagery of the ATM user plus the associated transaction information. For NBK this allows security staff to deal with any fraudulent activity and ensures that customer services representatives are well placed to quickly resolve any genuine customer withdrawal disputes.Marrying up the DS2 DVRs with RAID units at every NBK branch, also facilitated the effective monitoring of each location including the in-branch ATMs not covered by the DV-IP ATMs. With, in this case, the cameras in the ATMs connected to the DVRs which had been specifically programmed to have the capability to associate transaction data with the appropriate video footage.The ability of both the DV-IP ATM systems and DS2 DVRs, deployed for the NBK project, to apply Dedicated Micros' TransCoding technology to record evidential quality MJPEG locally and simultaneously support low bit rate data streaming in MPEG-4 compression format for remote viewing has proved to be advantageous in keeping bandwidth demands on NBK's network to an absolute minimum. Of course local recording (including the additional capacity provided by the RAID units) has the added benefit that, even in the event of a network failure, recording is not interrupted or vital evidence lost. Adding-Up the Benefits NetVu connected solution from Dedicated Micros has enabled National Bank of Kuwait to monitor all the branches Reflecting on the success of the project to date, a spokesperson for the Engineering Services Division, NBK, commented: "The NetVu Connected solution from Dedicated Micros we have adopted has given us the opportunity, for the first time, to monitor all of our branches remotely 24/7 wherever they might be and to cover a large number of ATMs (181 at the latest count) through the ATM transactions interface. We have been very pleased with the performance of the NetVu Observer viewing software over the past four years - which we are in the process of upgrading to Pick-a-Point Icon - as it has made it extremely easy to retrieve footage and to playback recordings over the network. With numerous cases involving ATMs reported on a daily basis and, with the Dedicated Micros' solution in place, we have been able to provide recorded footage, in a timely manner, to offer proof of what has actually happened. In practice, we have found the speed that video can be delivered across the network to be extremely favourable, for management and archiving, when set against the limited bandwidth provided."The distributed architecture of the solution has also meant that even, when there has been a network issue, critical recording has been able to continue unabated. Testament to this is the fact that since the start of the project no footage has been lost in this way. A major benefit we have also seen, in terms of cost of ownership, is the fact that from an Engineering Services' point of view the DVRs have been much easier to maintain, compared to what was in place before, and we have been very impressed with the stability of the DVRs in operation with zero reported failures. Alongside this the web-based configuration for the Dedicated Micros' systems has proved to be very intuitive."Future Plans Looking ahead, Dedicated Micros is working closely with NBK to expand the capabilities of the surveillance infrastructure. One key development soon to go 'live' is the implementation of the Pick-a-Point Icon multi-site video management solution in the bank's main control room to further enhance the remote monitoring of all of the bank's geographically dispersed locations. The uplift in functionality provided by Pick-a-Point Icon's more extensive features, compared to NetVu Observer, should greatly enhance the ability of the bank's security staff to manage and control their CCTV infrastructure. Dedicated Micros has formed many of the building blocks for the success of today's CCTV industry From the start Pick-A-Point Icon has been designed to be intuitive for operators, simplifying and speeding up image retrieval. In future, operators in the main NBK control room will be able to select cameras using Pick-A-Point Icon's enhanced GUI (Graphical User Interface) via multiple map screens and highly detailed map images, allowing them to pick a camera on-screen without having to know which digital video recorder the camera is linked to. Pick-A-Point Icon is based around a robust standalone hardware based workstation, which eliminates the reliability issues associated with PC based systems - a key consideration in the banking sector.Closed IPTV InvestmentCommented Salim Idris, General Manager (Middle East), Dedicated Micros: "As the surveillance solution moves ahead, we are delighted that National Bank of Kuwait has confirmed that it will also act as a trailblazer for the deployment of our award winning Closed IPTV 'IP Video' solution. This follows on from the successful testing of the Closed IPTV version of the SD Advanced hybrid NVR/DVR, which will now be rolled out gradually across all of the bank's extensive branch network, making NBK one of the first customers in the Middle East region for this new solution."Essentially, adopting Closed IPTV systems such as the SD Advanced - in conjunction with a Layer 3 Enhanced CCTV Switch which provides greater security for less configuration effort than a conventional managed switch - makes deploying an IP Video, CCTV system safe, secure and simple. Combining patent-pending innovation with zeroconf networking technology, Closed IPTV automatically allocates IP addresses to IP cameras by physical port. In this way the system is completely deterministic, creating firewalls and monitoring IP connections by individual network ports so they cannot be hacked or intercepted. This ground breaking solution provides a very simple and secure answer to IP Video, where no prior knowledge of IP networking is required. National Bank of Kuwait is going to adopt Dedicated Micros' HyperSense APNR cameras for its car park management A further enhancement, in the pipeline for NBK, is the adoption of Dedicated Micros' HyperSense ANPR cameras for its car park management, in this case combining an Overview and ANPR camera, with alerts triggered by car park barriers to monitor vehicles entering and leaving a location. The sophisticated HyperSense technology built in to the cameras removes ambient light from the scene leaving only the objects that strongly reflect the IR light emitted by the integrated invisible IR LED flash to be displayed. The ability to eliminate glare from vehicle headlights delivers a more distinct image for evidential purposes and the black and white ANPR camera ensures that details of the numberplate can be seen, whilst the 'overview' camera allows this to be tied-up with other details such as the colour of the vehicle.Banking on SecurityUltimately, National Bank of Kuwait, through continuing investment in the latest surveillance infrastructure from Dedicated Micros, has demonstrated a real commitment to not only be a leader in the banking services it provides but also, crucially, to back this up with the best possible levels of security for customers, staff, and physical assets such as the branch network and ATMs making NBK ideally placed to deal expeditiously with any form of criminal attack.
The solution includes Hikvision DS-9016HFI-S DVR, analogue and IP cameras and iVMS-4200 Client software Türk Telekom Group is Turkey's world-class, integrated telecommunication and technology services leader that offers its Turkish customers a complete range of fixed line, mobile, data, and internet services. Türk Telekom, as well, is Turkey's only integrated telecommunications service provider that owns the nation's conglomerate of leading regional communication and technology companies. However, impressive as this is, with Turkey's various topographical challenges, the issue of successfully overcoming equally impressive logistical hurdles was paramount. In this vein, Türk Telekom enlisted the services of security solution installer Kent Güvenlik Sistemleri A.S. to provide security for the 240 Türk Telekom rural wireless cellular sites throughout the country. Turkey's geographical challenges As earlier noted, these 240 sites were not solely located in metropolitan areas such as the nation's capital of Ankara or the commerce centre that is Istanbul. Instead, many of these locations were scattered within scarcely populated and difficult-to-reach spots (including, but limited to, high in the mountains). As many of these sites are unmanned, security for this infrastructure was a natural concern. These centres, called "rural control rooms" serve to connect the cities to the mountains and vice-versa through cellular means. Additionally, with Turkey's propensity for earthquakes, cellular communication has taken on a higher national priority. In fact, most communication from rural mountain areas to major metropolitan centres is now primarily achieved through cellular means. The Kent Güvenlik Sistemleri A.S. solution Since the dynamics of this project were based on cellular technology, "the decision was made to use a c for this particular large-scale project," noted Erdogan Tekin, Technical Manager at Kent Güvenlik Sistemleri A.S. After careful analysis of the specific demands this solution required, Mr. Tekin chose a combination of following Hikvision products. The first is DS-9016HFI-S Embedded Hybrid DVR. The reality that Türk Telekom is a very large, long-standing company denoted that there are both analogue and IP cameras in various capacities throughout Turkey. Güvenlik Sistemleri A.S. knew the DS-9016HFI-S worked exceedingly well with both types. The second Hikvision tool is the DS-2CC1182P-A 600 TVL Box camera. Mr. Tekin explained, "The DS-2CC1182P-A's durability was very, very important for this project. Due to the fact that many of these sites were in the mountains, this presented a dual problem. The first was the weather environment - it has massive shifts in extreme climate, including heat, wind, and bitter cold. The second was the inaccessibility of these sites. If a camera broke down, there really is not a realistic way to get a repair technician up there. Due to both concerns, the DS-2CC1182P-A's IP66 rating and Hikvision's reputation for quality and durability were extremely important." "The DS-2CC1182P-A's durability was very, very important for this project. Due to the fact that many of these sites were in the mountains, this presented a dual problem" The TV0309D-IR Lens was the third piece to this solution. Interestingly, before Kent Güvenlik Sistemleri A.S. chose this model, the company tested many other brands. After this testing, they found that no other brand offered the same high results: namely the night time LED performance was nowhere near as clear, and the TV0309D-IR resulted in much sharper IR images. Additionally, as with the DS-2CC1182P-A 600 TVL Box Camera, since both are located in rural mountain-top areas, the quality of these DVRs is vital to ensure that the necessary images are sent to security personnel in Ankara, and their Ankara-based PCs to monitor these stations. The same requirement holds true with DS-9016HFI-S's large 8 HDD memory. "In wintertime, it is virtually impossible to arrive at these sites, regardless of circumstance," added Mr. Tekin. The final piece of this solution puzzle is iVMS-4200 Client Software. This software allows the connection of all Hikvision hardware. In this Turkish case, all 240 sites - and their Hikvision hardware - are connected through managers' PCs. Mr Tekin elaborated, "Every major city in Turkey is using this client software. In this fashion, Ankara is connected to each of these cities and to each of these 240 rural sites through this convenient software program." Through this combination of Hikvision technology and versatility, even Turkey's formable mountains proved little match. And through this combination, the Türk Telekom Group's rural sites are secure.
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