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Ajax uartBridge - Receiver module for connecting Ajax detectors to wireless security systems and smart home solutions
Ajax ocBridge Plus - Receiver module for connecting Ajax detectors to wired and hybrid security systems
There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
Apollo Security, a premier provider of access control and alarm monitoring solutions for over 30 years announces the appointment of Reuben Rebullar as Director of Engineering. Mr. Rebullar will be responsible for ongoing development and expansion of Apollo’s robust open hardware platform and feature rich software platform. Integrated security systems expert Mr. Rebullar joins Apollo with 12 years of experience in the hardware and software industry, most recently serving as Engineering Manager at Mercury Security in Long Beach, CA. He will oversee the development of Apollo’s fast-growing ASP Series Network Clustering Integrated Controllers as well as APACS software platform. While known primarily for integrated security systems, Apollo has been providing OEM hardware solutions for the entire life of the company and recently established ApolloEM as a division dedicated to sales and support for software developers and advanced system integrators. “We are delighted to welcome Reuben to the Apollo family and look forward to the new exciting innovations he and his team will deploy for our customers,” commented Clifford Crane, Managing Director of Apollo.
ADME, Inc., parent company of Apollo Security Access Control has announced creation of a new division for sales and support exclusively for its Software OEM and Integration partners. This new division, named ApolloEM, will be responsible to provide support for industry partners that use Apollo’s hardware platforms along with their own software solutions. “Providing hardware-only solutions to our partners has been a significant part of Apollo’s business since the very beginning,” explained William Lorber, Vice President of Sales and Marketing. “Establishing a separate division to strengthen our role as an Access Hardware OEM became logical as more partners are coming on board to utilise our new product line.” Lorber went on to explain that Apollo’s new ASP Series Controllers allow easy integration as well as post-factory customisation with App Scripting.” ASP-4 integrated controller/reader interface The flagship of the new hardware series, ASP-4 is a four-door integrated controller/reader interface designed for secure, high volume applications. In addition to expansion options via OSDP to support up to 20 readers, the ASP-4 can work in a network device cluster to support up to 128 doors working as a single management unit. Other features such as a native Open Platform SDK, on-board app scripting and 3rd-party serial device support make ASP Series an attractive choice for system integrators and software OEMs in the security industry. ApolloEM ApolloEM will provide support for existing partners as well as market to potential new partners. Upcoming events for 2018 include Security Essen and ASIS/GSX as well as product and technical seminars worldwide.
Everyone can agree the convergence trend is in full force in the electronic security industry and organisations are pushing more and more for integrated solutions that can not only enhance ROI but also solve problems that have traditionally been out of the realm of electronic physical security systems. This leaves system integrators and other solution providers in a difficult position as they scramble to be competitive especially when faced with an industry dominated by a few power players. Tackling this problem can now be a matter of survival for small to medium players especially in regional markets. To address this need, Apollo Security Access Control has introduced the new ASP Series Controllers that promise to set a new standard in for secure, scalable and customisable solutions. For 30 years, Apollo has been known for producing some of the most robust hardware in the industry and with the ASP series a new layer of flexibility has been added by allowing ‘post-factory’ customisation in addition to many other feature upgrades. This will have the effect to put more control in the hands of integrators and even end-users so they are not locked into hardware solutions that are ‘off the shelf’ and don’t provide any ability to adapt to customer specific needs for the present or the future. The flagship of Apollo’s new controller series, the ASP-4 is an intelligent access controller designed to provide a high performance security solution Intelligent access controller The flagship of Apollo’s new controller series, the ASP-4 is an intelligent access controller designed to provide a high performance security solution with the ability to solve non-standard problems. Natively, the ASP-4 can support four readers and four doors, but when clustered with 32 other ASP devices it can secure up to 128 doors in one management unit by utilising inter-device communication across standard IT networks. Each ASP-4 can also support up to 16 additional readers by utilising OSDP Secure Channel communications, supporting configurations such as 4 Doors with In/Out (8 Readers) or even more doors by adding input/output modules for door control. Enterprise capacity of 250,000+ cardholders, 300 access levels with up to 50 access levels per card is provided at each device, providing total cardholder and access rights database redundancy, preventing reduced functionality modes such as ‘facility code check only’. The ASP’s real power lies however with the ability to customise the functions of the controller by loading customised App Scripts and third-party protocols. Using industry standard ‘C-like’ programming language, the ASP can have new functions designed by the integrator. Running customisations at the hardware level instead of in software offers the benefits of drastically reduced time/cost of implementation as well as superior reliability. Whereas before if an organisation wanted to integrate a new device such as an alarm panel, fire system or similar they would have to request software customisation which can take months and cost tens of thousands of dollars, with the ASP such a task can take days or weeks and be completed with a budget of hundreds of dollars. An example of how effective this customisation works was provided by a subsidiary of a large multi-national Corporate access control solutions An example of how effective this customisation works was provided by a subsidiary of a large multi-national that was struggling to comply with strict labor regulations. Under these rules, workers in their factory can only work six consecutive days, requiring the seventh day for rest. The HR department struggled to keep track of this as each employee’s rest day could be prior to when six days was expired; in addition to workers switching shifts and other complications the tracking was too difficult to be done manually, so an automated solution was necessary. The current access control solution the company was using didn’t provide any solution for this so the only possibility was expensive customisation which would take 3-4 months and then provide no guarantee in the future what would happen if needs changed. With ASP-4, Apollo’s local partner was able to offer a much more rapid solution. The requirements were programmed into a logic script that was loaded to the controller. This script checks every cardholder at time of access for any violation of the rules and will deny access if necessary, then displaying a reason on an LCD display as well as flash an indicator light so that the cardholder will know it is not simply an access level error that has denied their entry. This customisation took less than one man-day to program and was tested over the course of one week and was then ready to be deployed. The ability to do this customisation gave the partner the edge needed to provide a timely, cost effective solution to a problem that could have cost the company greatly if a work-related accident resulted in legal action. In the future, the logic script can be easily changed for example if the company would like to move to a five-day work week in the future. Additional customisation possibilities are possible using the serial connections of the ASP Real-time monitoring Additional customisation possibilities are possible using the serial connections of the ASP. This allows integration of input devices such as scales or barcode scanners, or interface to any device that has a serial interface such as displays, mimic panels, entry phone systems and more. Protocols for these devices can be embedded in scripts and the devices can assume alarm input/output functions or even new card reader types can be supported such as wireless locks or long-range RFID readers. In addition to being customisable, the ASP of course is designed with security in mind. With all communication channels being secured with 128-bit TLS encryption which prevents attempts to intercept or forge data. Security goes all the way down to the reader using OSDP Secure Channel to protect card reader data transmission lines. Being able to communicate simultaneously with up to five software hosts also gives the ASP ability to be monitored in real-time by redundant systems, ensuring that important alarms are always delivered in time for the security team to react. Software OEMs and System Integrators The ASP Series has been designed from the ground up to be friendly to Software OEMs and System Integrators using other systems in place of or in addition to Apollo Security’s software platform. A native Open Platform SDK allows tight integration with all the ASP’s standard features in addition to the customisations available through scripting and embedded software. The SDK comes with several integration pathways including .NET and Python and includes sample code, tutorials and online developer support. To better support Software OEM partners, Apollo Security’s parent company, ADME INC., has recently announced a new division, ApolloEM which will provide support for partners that utilise the ASP hardware platform in their own software solutions. William Lorber, Vice President of Sales and Marketing said, “Establishing a separate division to strengthen our role as an Access Hardware OEM became logical as more partners are coming on board to utilise our new product line. We are excited to see the solutions that our partners develop on this platform.” Lorber added that partners will be able to share and market their solutions on the upcoming App Script Library platform that Apollo will roll out later this year to expand the effectiveness of ASP solutions.
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