REDWALL Intruder Alarm Control Panels & Systems

There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimisation easier. In most cases, digital transformation will fundamentally change how an organisation operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more.As the data from each of these sensors is collected and analysed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organisations are using for enhancement and improvements is comprehensively protected from unauthorised access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organisations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organisations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.

Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.

Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms

OPTEX will showcase a range of newly released outdoor sensors and visual verification solutions as well as preview its new high mount, outdoor PIRs – the QX Infinity (QXI) series for the EMEA region at Sicurezza as part of its Italian distributor’s stand, HESA. For the first time in Europe, the new high mount (2.2m-2.7m) outdoor sensor, the QXI series will be presented at Sicurezza. The family of outdoor PIRs and Dual-tech sensors provide a 120° wide and 12m detection area. The new Quad technology provides very reliable detection performance within a compact and sleek design. It also features OPTEX’s sensing analytics, the Super Multi-Dimensional Analysis (SMDA) reduces noise created by the environment. Launched earlier this year, the wide range of 180° outdoor intrusion sensors, the WX family that includes the WX Infinity (WXI) and the WX Shield (WXS) series will be showcased at the event. Intrusion alarm systems Italy is an important market for us which is why we launched our visual verification solution here first" Both provide low-mount, pet tolerant detection up to 12m, wired and wireless models and feature two independent 90° detection zones, meaning the detection area, the sensibility and masking can be set independently on the left and the right zones. The WXS additionally provides a flexible mount option (0.8-1.2 or 2m), and dual-technology models. HESA’s stand will also include live demonstrations for OPTEX’s App-based visual verification solutions and enhanced short range LiDAR series. The REDSCAN RLS-2020 series is now Grade 3 meaning it can be added to graded intrusion alarm systems, giving installers the opportunity to enhance the site security by adding virtual walls and ceilings. With the latest firmware version, the RLS-2020S model features an extended detection range to 30m radius and 95°. Visual verification solution Mark Cosgrave, Western Europe Divisional Manager at OPTEX EMEA is pleased to be returning to Sicurezza: “2017 proved to be a fantastic show and we are excited to have a dedicated area on HESA’s stand. Italy is a very important market for us which is why we launched our App-based visual verification solution here first and will preview the new QXI here as well. I am looking forward to hearing the feedback from the market at the show.”

OPTEX, the sensor manufacturer, has now launched in the UK and other English-speaking countries the VXI-CMOD – a new 180° day/night Wi-Fi camera module that can be easily integrated with its outdoor VX Infinity (VXI) sensor to create an app-based visual verification solution. The VXI series provides highly reliable outdoor detection with a range of up 12m and a 90° field of view. It is used for both residential and commercial applications, detecting intrusions in courtyards, gardens, driveways and secured car parks. The VXI-CMOD, Wi-Fi connected camera module can be retro-fitted onto any existing wired VXI models (VXI-ST, AM, DAM), fitting snugly on top, creating a single unit visual verification system that can be added to an existing alarm panel or be used as a standalone solution. Built-in infrared LEDs for enhanced night vision When the sensor detects an intruder, the integrated camera module is activated: it records the event and sends a notification to the owners’ paired mobile phone(s) (iOS or Android). The notification is made through an app called OPTEX Vision and the event can be accessed by up to three users simultaneously. By opening the app, the recipients can access the VXI-CMOD’s live view, and the stored two-second pre-alarm and 28-second post-alarm recording of the event for verification. The camera module’s live view can be accessed anytime through the OPTEX Vision app. VXI-CMOD features a 180° panoramic view at 1080P HD, with infrared LEDs for enhanced visionThe VXI-CMOD features a 180° panoramic view at 1080P HD, with built-in infrared LEDs for enhanced vision at night. VXI-CMOD is also equipped with a microphone. Via the app, the owners can access the camera’s live view and audio at any time. As the solution is led by the sensor which is truly pet-tolerant and features sensing analytics to perform in any weather condition, it will only send a notification when a person or vehicle has been detected. Solving the problem of false alarms Masaya Kida, Managing Director of OPTEX EMEA says the new camera module adds visual verification to the VXI series technology: “This solution helps to solve two problems – one is to see what or who has triggered the alarm so immediate action can be taken; the second is to be notified only when needed and not receive nuisance alarm every time the cat or dog is out. “As well as being used for security reasons, the application can be used for everyday convenience, such as being notified when a delivery has arrived, or members of family have returned home. We believe this solution will help to address the skepticism over the reliability of outdoor PIR sensors in the UK.”

Time for an indepth review of IFSEC 2019 in London. This show had fewer exhibitors than previous shows, and the ‘vibe’ was definitely more low-key. Fewer exhibitors meant larger aisles and plenty of room to breathe, and the slower pace provided time for exhibitors to reflect (often negatively) on the return on investment (ROI) of large trade shows. There was little buzz on the first day of the show, but spirits picked up on the second day (when, not coincidentally, some exhibitors served drinks to attendees at their stands). Enterprise security solutions One eye-catcher was smart wireless security provider Ajax Systems’ stylish black stand Many exhibitors compared IFSEC unfavourably to ISC West in the United States and even to Intersec in Dubai. Others seemed willing to be lured back to Birmingham (previous location for IFSEC) to participate in the upstart competitor, The Security Event, next spring. However, not all the IFSEC 2019 reviews were negative. Vaion made the most of their small stand toward the back of the hall. They experienced brisk traffic right up until the end of the show. Happy with the response, the provider of real-time enterprise security solutions reportedly has already committed to IFSEC 2020. Other exhibitors also made the most of their space at IFSEC; one eye-catcher was smart wireless security provider Ajax Systems’ stylish black stand. Vaion made the most of their small stand toward the back of the hall Latest new products Nedap launched a new product, AEOS 2019.1, that is five time faster and more stable than its predecessor. It uses HTML5 – no more reliance on Adobe. Feedback has been good. The company has also increased its integration of open security standards (OSS). Traka showcased smart lockers, which are modular, scalable, and staff can easily replace broken equipment. Product features can be adapted to specific sectors (i.e., retail, prisons). Traka spends 30% of its revenue on research and development, developing their own engineering. The company has seen massive growth in the UK and Europe. Hanwha Techwin lured visitors into the center of their stand with drinks and ice cream, surrounded by the latest new products. Hanwha promoted their investment in a manufacturing facility in Vietnam and showcased Wisenet cameras with enhanced 4K images, digital auto tracking, and less motion blur for clearer images. Video verification product A multi-sensor model captures wide areas with a single camera. Hanwha also offered some value-priced cameras that feature easy self-install and are swappable. Optex launched a new product called ‘the Bridge’, a video verification product that bridges CCTV on a digital video recorder (DVR) to intruder alarms. Hanwha showcased Wisenet cameras with enhanced 4K images UK Surveillance Camera Commissioner Tony Porter announced ‘Security By Default’, a set of minimum requirements that will guarantee users that network video security products are as secure as possible in their default settings right out of the box. Hikvision promoted their support for Secure by Default and expressed hopes the initiative would be embraced by other companies and create a new best practice for camera cybersecurity. Hikvision also promoted their retail solution, which includes on-site redaction for GDPR compliance, shelf detection incorporating artificial intelligence, and use of heat mapping to analyse customer foot traffic. Generating revenue Safety and Security Things (SAST), another IFSEC exhibitor, is in the process of creating an ‘app store’ for the security market. Striving to achieve critical mass with participation by a wide range of systems integrators and manufacturers, SAST has a goal of launching to the public in Q1 next year in time for ISC West. Hanwha Techwin is among the players that have already joined the alliance A pilot version will debut this autumn, and they already have 26 apps and six camera manufacturers toward that goal. With a staff of 120, mostly based in Munich, SAST expects to begin generating revenue in 2020 and to grow rapidly. An investment by Bosch is financing start-up operations. Open Security & Safety Alliance (OSSA) is creating standards and a platform to enable the sale of apps in the security market. Large industry players Hanwha Techwin is among the players that have already joined the alliance, and OSSA is seeking to add other large companies, such as Axis, Genetec and Hikvision. Engaging integrators, app developers and software providers as well as camera manufacturers will generate widespread support to ensure the initiative succeeds. Although currently most OSSA members are based in the EU and Asia, it is a global organisation open to any company in the world. Many large industry players are now missing from the IFSEC show floor; the most noticeable new abstainer this year was Milestone. And the downturn seems likely to continue: Exhibitors were largely noncommittal about returning next year, although organisers were urging them during the exhibition to sign up for 2020.