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Critical infrastructure facilities that must secure large areas with extended outer boundary and numerous entry points, present a particularly difficult challenge when it comes to perimeter protection. As such, true end-to-end perimeter protection calls for the utilisation of a sophisticated, multi-layered solution that is capable of defending against anticipated threats. Integrated systems that incorporate thermal imaging, visible cameras, radar and strong command and control software are crucial for covering the various potential areas of attacks. Let’s look at these technologies and the five key functions they enable to achieve an end-to-end solution that provides intrusion detection, assessment and defense for the perimeter. 1. Threat recognition The first step in effectively defending against a threat is recognising that it’s there. By combining state-of-the-art intrusion detection technologies, facilities can arm themselves with a head start against possible intruders. An exceptionally important aspect of effective perimeter protection is the ability to conduct 24-hour surveillance, regardless of weather conditions, environmental settings, or time of day. Visible cameras do not perform as well in low light scenarios and inclement weather conditions. However, thermal imaging cameras can provide constant protection against potential intruders, regardless of visual limitations, light source or many environmental factors. In fact, facilities such as power stations located near bodies of water can use thermal cameras to create what is known as a “thermal virtual fence” in areas where they are unable to utilise the protection of a physical fence or wall. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool Critical infrastructure applications require not only continuous video surveillance and monitoring, but also a solution that yields highly reliable intrusion detection, with fewer false alarms. This need makes advanced video analytics a must for any adequate surveillance system. Features like dynamic event detection and simplified data presentation are game changing in supporting accurate intrusion analysis and facilitating a proactive response. Advanced analytics will provide multiple automated alarm notification options, including email, edge image storage, digital outputs or video management software (VMS) alarms. Incorporating high quality, unique and adaptive analytics can virtually eliminate false alarms, allowing security personnel to respond more efficiently and effectively, while also lowering overall cost for the end user. While surveillance technologies such as radar, thermal imaging and visible cameras, or video analytics work well on their own, utilising all of these options together provides an advanced perimeter detection system. For example, ground surveillance radar can detect possible threats beyond the fence line as they approach and send a signal to pan-tilt-zoom (PTZ) cameras, triggering them to slew to a specific location. From there, embedded analytics and visible cameras can further identify objects, notify authorised staff, and collect additional evidence through facial recognition or high-quality photos. 2. Automatic response systems Once an intrusion attempt is discovered, it is important to act fast. Organising a response system that can initiate actions based on GPS location data, such as the slewing of PTZ cameras, automated intruder tracking or activated lighting sensors, greatly increases staff’s situational awareness while easing their workload. For instance, thermal imagers deployed in conjunction with video analytics can be used to generate an initial alarm event, which can then trigger a sequence of other security equipment and notifications for personnel to eventually respond to. Having all of this in place essentially lays the entire situation out in a way that allows responders to accurately understand and evaluate a scene. Power stations located near bodies of water can use thermal cameras to create a “thermal virtual fence” in areas where they are unable to utilise the protection of a physical fence or wall 3. Deterring suspicious activity After the designated auto-response mechanisms have activated and done their job, it is time for responders to acknowledge and assess the situation. From here, authorised personnel can take the next appropriate step toward defending against and delaying the threat. Deterring suspicious activity can be achieved through real-time two-way audio, a simple but powerful tool. Often, control room operators can diffuse a situation by speaking over an intercom, telling the trespasser that they are being watched and that the authorities have been notified. This tactic, known as ‘talk down’, also allows officers to view the intruder’s reaction to their commands and evaluate what they feel the best next step is. If individuals do not respond in a desired manner, it may be time to take more serious action and dispatch a patrolman to the area. 4. Delay, defend, dispatch and handle The possible danger has been identified, recognised and evaluated. Now it is time to effectively defend against current attacks and slow down both cyber and physical perpetrators’ prospective efforts. Through the use of a well-designed, open platform VMS, security monitors can manage edge devices and other complementary intrusion detection and response technologies, including acoustic sensors, video analytics, access control and radio dispatch. A robust VMS also enables operators to control functions such as video replay, geographical information systems tracking, email alerts and hand-off to law enforcement. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level The primary purpose of the delay facet of the overall perimeter protection strategy is to stall an attempted intrusion long enough for responders to act. Access control systems play a key role in realising this objective. When a security officer sees a non-compliant, suspicious individual on the camera feed, the officer can lock all possible exits to trap them in one area all through the VMS. 5. Intelligence: Collect evidence and debrief More data and intelligence collected from an event equals more crucial evidence for crime resolution and valuable insight for protecting against future incidents. With the right combination of technologies, facilities can take monitoring and evidence collection to the next level. One innovative resource that has become available is a live streaming application that can be uploaded to smart phones and used for off-site surveillance. This app gives personnel the power to follow intruders with live video anywhere and allows operators to monitor alarm video in real-time. Geographic Information System (GIS) maps are computer systems utilised for capturing, storing, reviewing, and displaying location related data. Capable of displaying various types of data on one map, this system enables users to see, analyse, easily and efficiently. Multi-sensor cameras, possessing both visible and thermal capabilities, provide high-contrast imaging for superb analytic detection (in any light) and High Definition video for evidence such as facial ID or license plate capture. Integrating these two, usually separated, camera types into one helps to fill any gaps that either may normally have. Still, in order to capture and store all of this valuable information and more, a robust, VMS is required. Recorded video, still images and audio clips serve as valuable evidence in the event that a trial must take place to press charges. Control room operators can use data collection tools within their VMS to safely transfer video evidence from the field to the courtroom with just a few clicks of their mouse. More advanced video management systems can go a step further and package this data with other pertinent evidence to create a comprehensive report to help ensure conviction.
Security control rooms should be functional and durable, and their aesthetics should incorporate matching colours that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Role of lighting and aesthetics in control rooms “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioural changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colours throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the colour, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customised tailored furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colours in the design. Winsted can customise its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here
Today, almost every employee carries with them a smart device that can send messages, capture, and record images and increasingly live-stream video and audio, all appended with accurate location and time stamping data. Provide a way for staff to easily feed data from these devices directly to the control room to report an incident and you have created a new and extremely powerful ‘sensor’, capable of providing accurate, verified, real-time multi-media incident information. You need only to watch the television when a major incident is being reported. The images are often from a witness at the scene who recorded it on their device. It is madness that it has until now been easier for people to share information around the world via Facebook and YouTube etc, in a matter of minutes, than it is to transmit it to those that need to coordinate the response. The public as an additional security and safety sensor In the UK, a marketing campaign designed by government, police and the rail industry is currently running. Aiming to help build a more vigilant network on railways across the country and raise awareness of the vital role the public can play in keeping themselves and others safe, the ‘See It. Say It. Sorted’ campaign urges train passengers and station visitors to report any unusual items by speaking to a member of rail staff, sending a text, or calling a dedicated telephone number. Essentially, the campaign is asking the public to be an additional safety and security sensor. However, with the help of the latest mobile app technology, it is possible to take things to a whole new level and this is being demonstrated by a large transport network in the US. This organisation recognised that the ideal place to begin its campaign of connecting smart devices to the control room as an additional sensor, was by engaging its 10,000 employees (incidentally, this is approximately twice the number of surveillance cameras it has). These employees have been encouraged to install a dedicated app on their mobile devices that enables them to transmit important information directly to the control room, as well as a panic button for their own safety. This data can be a combination of images, text, audio, video and even live-streaming, to not only make the control room aware of the situation but give them eyes and ears on the ground. For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information Combatting control room information overload For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information. For example, if an alert comes in about a fire on platform 3, the operator doesn’t necessarily require any of the information from the other sensors, nor does he need to verify it’s not a false alarm. He knows that the information received has been ‘verified’ in-person (it is also time and location stamped) and that there is an employee located in the vicinity of the incident, who they can now directly communicate with for a real-time update and to co-ordinate the appropriate response. Compare this to a 24/7 video stream from 5000 cameras. It is in stark contrast to the typical issue of sensors creating information overload. The employee only captures and transmits the relevant information, so in essence, the filtering of information is being done at source, by a human sensor that can see, hear, and understand what is happening in context. So, if an intruder is climbing over a fence you no longer need to rely on the alert from the perimeter alarm and the feed from the nearest camera, you simply send a patrol to the location based on what the person is telling you. Furthermore, if the control room is operating a Situation Management/PSIM system it will trigger the opening of a new incident, so when the operator receives the information they are also presented with clear guidance and support regarding how to best manage and respond to that particular situation. Transport networks are using staff and the public as additional safety and security sensors Application of roaming smart sensors To be clear, this is not to suggest that we no longer need these vitally important sensors, because we do. However, one major reason that we have so many sensors is because we cannot have people stationed everywhere. So, in the case of the US transit company, it has been able to add a further 10,000 roaming smart sensors. This can be applied to other industries such as airports, ports, warehouse operations, stadiums, and arenas etc. Now, imagine the potential of widening the scope to include the public, to truly incorporate crowdsourcing in to the day-to-day security function. For example, in May, it was reported that West Midlands Police in the UK would be piloting an initiative that is asking citizens to upload content relating to offences being committed. Leveraging existing hardware infrastructure Typically, when introducing any form of new security sensor or system, it is expected to be an expensive process. However, the hardware infrastructure is already in place as most people are already in possession of a smart device, either through work or personally. What’s more, there is typically an eager appetite to be a good citizen or employee, just so long as it isn’t too much of an inconvenience. Innovations in smart mobile devices has moved at such a pace that whilst many security professionals debate if and how to roll-out body-worn-cameras, members of the public are live-streaming from their full HD and even 4K ready phones. The technology to make every employee a smart sensor has been around for some time and keeps getting better and better, and it is in the pockets of most people around the world. What is different now is the potential to harness it and efficiently bring it in to the security process. All organisations need to do is know how to switch it on and leverage it.
The PSIA will show continued momentum for its Physical Logical Access interoperability (PLAI) spec at ISC West 2019. “In past demos we were able to show some exchange of records between PACS systems, but this year we will have five vendors, and demonstrate existing employee identity data sets, which can be passed to other systems in the security environment beyond having just a clean start,” said David Bunzel, Executive Director of the PSIA. Physical security systems Biometrics, an important component of enterprise physical security systems, will also be featured in the demo. Princeton Identity has previously demonstrated its PLAI adapter and at ISC West 2019 we will be showing new adapters from EyeLock and IDEMIA. Two of the major physical access control (PACS) vendors, Johnson Controls and LenelS2, will show their new commercial PLAI adapters at the demo “Having the ability to transfer employee credential data so that associated biometric identifiers can be constructed and utilised with existing access control systems will be a valuable feature for our customers,” said Consuelo Bangs, Senior Program Manager, IDEMIA Identity & Security USA LLC. “This will save time and money by eliminating redundant record creation.” Two of the major physical access control (PACS) vendors, Johnson Controls and LenelS2, will show their new commercial PLAI adapters at the demo. Critical components “Our enterprise customers have complex environments with high costs for integrations and identity synchronisation today, and as a result these customers have been looking for solutions. PLAI provides an effective means to support these industry needs,” said Jason Ouellette, Product General Manager- Access Control, for Johnson Controls. One of the critical components is the introduction of an independent commercial PLAI Agent by Cruatech of Dublin, Ireland. This Agent acts as a central hub, to allow interchange between disparate PACS and biometric vendors. “The introduction of the Cruatech Agent offers the means to effectively provide solutions to enterprise customers, solving an important problem in the industry–finding a method to have a single trusted source in an enterprise environment,” said Bruno Desrochers of Tech Systems Inc.
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced they are emphasising tailgating mitigation through integrated technologies in booth #8037 at the ISC West exhibition in Las Vegas, NV from April 10-12. ISC West is the largest security trade show in the United States, bringing together 30,000 security professionals for its 3-day event. Boon Edam is also the official turnstile sponsor of the show. Tailgating mitigation through integrated solutions While access control technologies grant or deny entry to secure areas within a facility, in order to eliminate tailgating you must ensure that only one person enters for each valid authorisation,” said Tracie Thomas, Vice President of Marketing, Boon Edam. “We’re proud to be showcasing how our security entrances work hand-in-hand with leading technologies to provide unmatched access control for organisations, ensuring greater overall security.” The following solutions will be on display in Boon Edam’s booth: Tourlock 180+90: The industry’s best-selling security revolving door will feature an AMAG Symmetry card reader to demonstrate access control integration paired with the door’s uniquely high, bi-directional throughput and its ability to prevent tailgating and piggybacking without manned supervision. Circlelock Solo: Popular with Fortune 100 companies, and offering the highest level of security available in an entrance, the Circlelock security portal prevents intrusion into the most sensitive areas such as data centres. The portal will be configured to demonstrate two-factor authentication: an AMAG Symmetry card reader on the outside of the portal conducts the initial authorisation, then identity verification is conducted inside the portal by the iCAM7S Series reader from Iris ID. Lifeline Speedlane Swing: The industry’s slimmest optical turnstile features a custom, integrated pedestal that incorporates the MorphoWave touchless fingerprint technology from IDEMIA. This solution enables high throughput with the enhanced security of rapid biometric identification. Lifeline Boost: The Speedlane Swing optical turnstile will be outfitted with a stylish new pedestal design from Boon Edam, the Lifeline Boost. The pedestal houses a wide range of access control activation or biometric devices and its sleek construction perfectly complements the cabinets in the popular Lifeline optical turnstile series. The Lifeline Boost will include the latest version of Essex’s credential card reader now with optical Bluetooth and OSDP capability, the iRox-T with BLE expands for HID Global’s Mobile Access solutions. BoonConnect: Both the Tourlock and Circlelock doors in the booth will feature BoonConnect, an IP-addressable, and proprietary software system providing diagnostic and configuration tools for facility managers or maintenance technicians. Users can remotely access door operations and events using devices such as tablets, laptops or smartphones via a secured corporate network. ‘Tailgating-themed’ prize giveaway To celebrate their continuing position as the market leader for security entrances, according to a recent report by IHS Markit, Boon Edam is again offering a tailgating-themed prize giveaway. All visitors to ISC West are invited to participate by visiting booth #8037 during show hours. Participants have the opportunity to win a variety of prizes that will help them make the most of the upcoming tailgating season: the Big Green Egg grill, a YETI cooler and more. Winners will be selected at random after the exhibition, and an announcement will be made to all participants via email by Friday, April 26.
Pearson VUE, the pioneer in computer-based testing, and IDEMIA, the pioneer in Augmented Identity, have partnered to develop and deploy enhanced ID verification solutions across Pearson VUE’s robust range of secure global test delivery options, used by leading organisations around the world. This partnership aligns two market leaders in their pursuit of effective and accurate identity verification for both remote and in-person testing, which further expands Pearson VUE’s ability to protect the integrity and value of high-stakes exams. Prevents identity manipulation IDEMIA’s in-person verification technology is currently being piloted for use in Pearson VUE’s highly secure Professional CentresPearson VUE has selected IDEMIA’s identity verification technology for its remote online testing offering. Test-takers simply scan their physical driver’s license or government-issued ID during their exam check-in process. Those credentials are then instantly compared against the data in IDEMIA’s identity document library. IDEMIA technology validates the authenticity of the identification used, efficiently authorising the candidate and helping to prevent identity manipulation. Additionally, IDEMIA’s in-person verification technology is currently being piloted for use in Pearson VUE’s highly secure Professional Centres. This solution uses a physical device to scan a test-taker’s government-issued identification document and automatically checks multiple security features embedded in the document to ensure it is not counterfeit or altered in any way. Pearson VUE and IDEMIA are showcasing these new applications of enhanced ID verification, using Pearson VUE’s new online proctoring solution, OnVUE, at the annual Association of Test Publishers conference in Orlando, Florida. Additional security and authorisation The ability to evaluate the validity of government-issued IDs brings additional security and authorisation levels to prevent fraud in high-stakes exams"Peter Pascale, global vice president of product at Pearson VUE, said: “The power of working with IDEMIA is that they help us expand how we validate candidates’ identities. The ability to quickly evaluate the validity of global government-issued identification documents brings additional security and authorisation levels to prevent fraud in high-stakes exams.” “As the global leader in identity security, IDEMIA is pleased to provide the highest level of identity verification for Pearson VUE’s testing solutions,” said Matt Thompson, Senior Vice President, Civil Identity, IDEMIA Identity & Security N.A. “IDEMIA’s proven physical and digital identity solutions bring a new level of security to computer-based testing. By partnering with a known leader like Pearson VUE, IDEMIA further increases its leadership in identity proofing and authentication.”
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