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Quanika distribution deal with SensaTek to deliver a new generation of integration projects for Australian integrators
Quanika distribution deal with SensaTek to deliver a new generation of integration projects for Australian integrators

Australian systems integrators can now deliver a new generation of seamless, end-to-end security solutions powered by Quanika’s Enterprise and VisitorPoint software, following a distribution agreement between the two companies. Quanika Enterprise enables out-of-the-box integration with world-pioneering tech from Axis Communications including its full range of network cameras, door controllers, and audio devices as well as a choice of video management software. Users can connect, off-the-shelf a range of popular third-party systems from intruder and fire detection and site-specific applications and widely used databases, such as Microsoft Active Directory. Unified security management Quanika’s modular approach is more affordable and flexible than traditional enterprise-level integrated solutions and its access control and visitor management software works seamlessly with Axis Communications’ hardware, and a wide choice of video management software (VMS) including AXIS Camera Station, Milestone, and IPConfigure, to give users a unified security management platform. Quanika’s VisitorPoint visitor management software is also being used by organisations to combine increased security with improved access convenience for visitors, staff, contractors, and deliveries. Through access digitisation it is automating workflows, eliminating siloed systems, and helping organisations adapt to more flexible and hybrid working patterns. Integrated solutions Quanika’s integration model combines off-the-shelf affordability with bespoke tailoring is being deployed globally" The distribution agreement covering Australian markets positions SensaTek to deliver complete integrated solutions to meet the security, safety, and operational demands of businesses of any size including single facilities, campuses, and multi-site applications in the healthcare and logistics sectors. “Quanika’s integration model, which combines off-the-shelf affordability with bespoke tailoring whenever required, is being deployed in settings globally including hospitals, global logistics operations, retail, manufacturing, and leisure,” says James Robinson, Senior Business Development Manager, SensaTek. “It’s helping organisations improve security and drive up efficiency by moving away from stand-alone, siloed systems. We are looking forward to delivering the same benefits to Australian customers too.” Security and safety Quanika Enterprise offers an intuitive security and safety management platform that integrates advanced access control functionality with video and wider building management and popular databases, including Microsoft Active Directory, that gives organisations single and multi-site management and control and the flexibility to orchestrate change and adapt to the latest security, safety, and operational requirements. “As well as the advantages of affordable integration with off-the-shelf software, Quanika offers the ability to quickly add new integrations to meet site-specific challenges,” says Phil Campbell Sale Director, Quanika. “In line with our expansion in other markets we are delighted now to be working with SensaTek to deliver a new generation of affordable integrated solutions across Australia.”

How important will body-worn cameras be moving forward?
How important will body-worn cameras be moving forward?

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police misconduct. Body-worn cameras are also finding their way into broader usage, even including customer service applications. We asked this week’s Expert Panel Roundtable: How important will body-worn cameras be moving forward? 

The automated future of retail and how to secure it
The automated future of retail and how to secure it

While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more contactless, socially distanced shopping experience. Physical security technologies Innovative physical security technologies can play a significant role in protecting a site while supporting its operation Many retailers are now exploring such solutions as a way to streamline their services and simplify store operations while reducing overheads. Of course, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience. Comprehensive integrated solution To make the autonomous retail vision a reality, a comprehensive solution is needed that integrates network cameras, IP audio speakers, and access control devices. The cameras can be employed to monitor entrance points and sales areas, including checkout terminals, and can be monitored and operated remotely from a central control room. This offers management full visibility of operations, regardless of the number of stores. Recorded video material can be processed, packaged, and passed to authorities, when necessary, by applicable laws. Optimising operations As autonomous stores do not require staff to be present and run largely independently, managers can be notified automatically via mobile device if an event occurs that requires their attention. This could range from a simple need to restock popular items or clean the premises after a spillage, to a criminal break-in or attack. Again, network video surveillance cameras installed inside and outside of the premises provide high-quality video of any incident as it occurs, enabling immediate action to be taken. Improving customer experience Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers, while IP audio speakers allow ambient music to be played, creating a relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required. Due to the automated nature of such audio broadcasting, consistency of brand can be created across multiple locations where playlists and pre-recorded voice messages are matched in terms of style and tone from store to store. Boosting profits The accessibility of premises 24/7 can ultimately lead to an increase in sales by simply allowing customers to enter the store and make a purchase at any time, rather than being restricted by designated retail hours. This also serves to improve customer loyalty through retail convenience. Utilising data from the access control system, managers can configure lights to turn on/off and ambient music to power down when the last person leaves the shop, to be reactivated the next time someone enters the premises. This approach can also conserve energy, leading to cost savings. Designing a future proof solution The threat of vandalism is greatly limited if everyone entering the shop can be identified, which is something that is already happening in Scandinavia using QR codes linked to an electronic identification system called BankID. This process involves a user being identified by their bank details, and their credentials checked upon entering the store. This not only streamlines the transaction process but vastly improves security because only those who want to legitimately use the services will go through the identification process, helping to deter antisocial or criminal behaviour. Physical security technology should be reliable and of high quality, without compromising the service to customers VMS-based network solution Both inside and outside of the premises, physical security technology should be reliable and of high quality, without compromising the service to customers, or hampering their experience. Door controls, network cameras, and loudspeakers, together with a comprehensive video management system (VMS), enable retailers to control every element of their store and remove any uncertainty around its management or security. Such a system, network-enabled and fully scalable to meet ongoing business requirements, can be offered using open APIs; this allows configuration and customisation while ensuring that the retailer is not limited by the technology or tied into any particular set-up or vendor as their requirements evolve. Additional security benefits As more businesses launch their unmanned stores, the benefits of such technology to streamline and improve every aspect of their operations become ever clearer. A comprehensive solution from a trusted security provider can bring complete peace of mind while offering additional benefits to support the retail business as it seeks a secure future.