Vanderbilt Industries

Vanderbilt, a global provider of state-of-the-art security systems, announced the official launch of its new webshop, which has been rolled out to European customers throughout the early stages of the year.

Vanderbilt’s new and improved webshop is supported by Shopware, the software used by world-renowned brands such as Philips, L’Oréal, and Ben Sherman. The webshop represents thousands of products and is a practical solution that seamlessly connects existing customers with the ability to browse and purchase content on a moment’s notice.

Mobile responsive and integrating with the company’s main website, users can now enjoy all of Vanderbilt’s products, news, and resources in a ‘one-stop-shop’ system.

More convenient customer experience

This webshop focusses much more effectively on an easier ordering process with a nicer, natural look and feel"Commenting on the official launch, Peter Mueller, CIO of Vanderbilt International, stated: “With Shopware, we chose a completely new platform for our B2B business that is a state-of-the-art platform and provides our customers with a new and much more convenient customer experience. In particular, this webshop focusses much more effectively on an easier ordering process with a nicer, natural look and feel.

The new webshop promises to provide greater flexibility and usability to customers choosing to browse through Vanderbilt’s extensive product portfolio. Designed with every aspect of the customer in mind, the new webshop has faster load times and a new streamlined services section for registered customers.

Speeding up the order process

Andreas Schuhmacher, Global Customer Service Leader at Vanderbilt, further explains the key strengths of Vanderbilt’s new online shopping service. “Features like shopping lists help speed up the order process and provide transparency on all placed orders.

And it’s not just the shopping experience. The new webshop includes additional resources like manuals, software downloads, and technical descriptions. As this launch is only the start of the ongoing development of our webshop, I firmly believe this platform will become the essential tool for our customers in the future,” Schuhmacher concludes.

Webshop with intuitive interface

We want the Vanderbilt webshop to create a positive brand experience, with a simplified, intuitive interface"Ross Wilks is Head of Marketing Communications at the company and states that a critical element of Vanderbilt’s overall vision is supporting customers through every step of their journey, an idea which the webshop will play a significant role in through value-added resources, clear communication, and on-time delivery.

Based on our core values as a company, we want the Vanderbilt webshop to create a positive brand experience, with a simplified, intuitive interface that makes it easy to navigate and use, much like a B2C experience you would find on such sites as Amazon or eBay today. To achieve this, we are pro-actively developing the new platform, listening to customer feedback, and enhancing where possible to ensure that we deliver on our commitment.

As a result of this new webshop launch, Vanderbilt’s previous online shopping platform, SPIAP, is now an unsupported platform in phase-out mode. Therefore, Vanderbilt can no longer guarantee that data hosted on SPIAP is up-to-date and accurate. As such, Vanderbilt customers are encouraged to sign-up to the new webshop immediately.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

Vanderbilt Industries news

Looking back at 2020: Cloud systems expand in shadow of COVID

The cloud is here to stay. Its resilience and ability to connect the world during during the COVID-19 pandemic has proved its worth, even to the uninitiated who have now witnessed first-hand the value of connected systems. Video and access control as a service provides a flexible and fluid security and business solution to meet the demands of a rapidly evolving industry, where the changing threat landscape means investing in the cloud is an investment towards success. This article will look ba...

Vanderbilt highlights important features and uses of their Enterprise Security Management System

Enterprise-level security requires a streamlined approach to access management — and for many of organisations, having a single-source location for integrating a facility’s access control technologies, digital video and alarm monitoring systems is the ideal approach. This is where the Vanderbilt Enterprise Security Management System (SMS) shines. But what else can SMS do for customers? Additional screening measures Here are five little-known functions and facts that one may not kn...

Wisenet WAVE integrated with ACT Enterprise to combine video surveillance and access control

The integration developed between Vanderbilt’s ACT Enterprise access control software platform and Hanwha Techwin’s Wisenet WAVE video management software (VMS), means operators are now able to instantly visually verify access control activity and events directly from ACT Enterprise. ACT Enterprise is a role-based software platform which streamlines the monitoring and management of ACTpro access control systems comprising web-enabled door controller interfaces and MiFare and/or DESf...

Vanderbilt Industries case studies

Oliver Law Security installs Vanderbilt ACT365 security system to protect one of Doncaster’s largest gyms, The Fitness Village

Doncaster Culture and Leisure Trust (DCLT), The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. Vanderbilt ACT365 system DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Oliver Law Security (OLS) Ltd. did not hesitate to rec...

Vanderbilt secures a hospital in Ireland with access control integrated solutions

St. James Hospital in Dublin, Ireland, which has more than 1,000 beds, is a teaching hospital that specialises in not only treatment but health promotion and preventative services at its central location. It is also a central location for the treatment of COVID-19 patients. Tasked with keeping patients and staff safe from the threat posed by the COVID-19 pandemic, St. James Hospital needed a way to add additional screening capabilities to its facility alongside its existing access control termi...

Vanderbilt integrates ACT365 with Mobile BankID to enhance supermarket security at ICA Sweden

Installation company Nessence recently integrated Vanderbilt’s ACT365 cloud-based access control and video management system with Mobile BankID in Sweden. Mobile BankID is a citizen identification solution that allows companies, banks, and government agencies to authenticate and conclude agreements with individuals over the internet. The integration with ACT365 comes together to solve a brief put forward by the supermarket chain, ICA Sweden. Web API for integration Tobias Olofsson, Proj...