Userful Corporation

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  • 3001 Bishop Drive Suite, #300 San Ramon, California, California, 94583, United States of America (USA)
  • +1 (702) 290-8649

Userful Corporation Overview:

Operating since 2015 as a multinational corporation with headquarters in Silicon Valley, California, Userful is the leading visual networking platform for the enterprise. Organisations in just about every industry—from transportation to telecommunications, from healthcare to hospitality—in more than 100 countries have deployed Userful to drive intelligent displays from video walls to digital signs to locked down kiosks and beyond. Userful's solutions facilitate centralised management of the visual network, improve scalability and security and reduce total cost of ownership (TCO).

Userful Corporation news

Userful expands its enterprise solutions for the digital workplace with new products and services

Userful is a foremost and award winning provider of first 100% software-based AV-over-IP platform solution that allows mission-critical control rooms and operation centers to reliably monitor all their physical and software based security endpoint solutions. These include but are not limited to: VMS systems, Access Control Systems, Intrusion Detection Systems, Data Analytics Applications and many, many more. All driven by Userful's cloud-cased, central management platform helping operators and managers interact with their security applications more efficiently whilst reducing response times. Userful’s Visual Networking Platform enables centralised management and control of an enterprise’s visual applications and AV services over its network. These new product offerings extend the reach of the platform enabling corporate IT departments to stream any operational content to any user, screen, display and device across the enterprise, including remote workers. Augmenting employee and customer engagement The digital workplace requires an intuitive and engaging work environment, means a visual work environment According to John Marshall, Userful’s CEO, “The workplace is evolving and transforming. Userful is addressing the new needs of the digital workplace by augmenting employee and customer engagement with its platform. Userful is providing organisations with the right tools for a successful operational transformation, either as an agile design partner at the front-end or afterwards in support of enhanced engagement.” “Analysts at Gartner have said, again and again, you can’t have digital transformation without quality engagement tools. The digital workplace requires an intuitive and engaging work environment, and an engaging work environment means a visual work environment. Userful’s platform is now empowering IT teams to deliver that visual environment enterprise wide.” Userful’s new offerings Borderless Operations: Secure Enterprise Streaming Userful’s new streaming solution enables operations to securely deliver critical operating information to branch/satellite facilities, remote workers, and anywhere that large distributed organisations need. This is an ideal option for customers in the mission-critical space (control rooms, command centres, NOCs and SOCs) who need to share content displayed on their internal video wall with remote colleagues or other operation centres. Ubiquity - Any Screen, Anywhere: uClient for Android and WebOS Today Userful is launching a Certified uClient adapter, a new endpoint for AV applications that adds ‘smart’ capabilities to any display, video wall or direct view LED wall within the enterprise ensuring full display ubiquity. The new Userful Certified uClient adapter extends the smart-display capabilities—natively supported in LG webOS and Samsung Tizen displays—to any type of display. Userful’s Certified uClient adapter ensures IT teams are future-proofing their display investments with a solution that can deploy any application onto any display now or in the future. Centralised Management: Platform Monitoring The addition of AV applications to the IT stack poses certain challenges for IT teams in terms of network and system usage and health. In Q1 2021, Userful delivers brand new Platform Monitoring tools to evaluate the system and network performance for the Visual Networking Platform. This includes system diagnostics, alerts and analytics, and visualisations to help identify potential network or server resource constraints before they affect performance for the Enterprise. This gives IT managers the necessary tools to effectively manage their company’s visual transformation. Corporate Signage: Integrated CDN/Cloud Solution plus CMS Bundle With the launch of Userful’s uClient Adapter, Userful is adding an ‘out-of-the-box’ corporate signage offering with flexible CMS integration. By integrating CMS solutions into our Visual Networking Platform, Userful allows IT teams to choose what works best for them from a variety of options to seamlessly integrate engaging corporate messaging including COVID-related return-to-work messaging to ensure a safe return to the office. LED Solutions: LED Media Commander Userful offers advanced enterprise management security and control features to single controller LED walls with integrated controllers Today, Userful adds support for a broad range of LED needs. Userful’s solutions are secure, manageable and scalable to achieve the highest performance for any LED need, including gen lock for perfect synchronisation across multiple LED controllers. The solution is software-defined running on industry-standard, non-proprietary hardware. It includes enterprise management, security and control features—such as role-based access control, cloud management and remote access. In addition, Userful’s software-defined solution offers advanced media processing from any source on the network. Userful also offers these same advanced enterprise management security and control features to single controller LED walls to support the new wave of LED offerings that come with integrated controllers— including those from LG and Samsung—using software deployed on off-the-shelf hardware. Unified Communications: Native Zoom Integration (BETA) In 2021, Userful is introducing a Zoom source for its Visual Networking Platform. For those organisations running very large multi-user sessions and Zoom Webinars, Userful now supports your needs. Unified communication is a key aspect of the digitally transformed enterprise, and the Zoom source will allow teams enterprise-wide to leverage any display within the Userful Visual Network to be used for video conferencing on a larger scale than ever before—whether on direct view LED walls, standalone displays, projectors or LCD video walls. Operations Streaming: Userful Virtuoso (BETA) In Q1 2021 Userful is launching the Beta of its new Virtuoso web app offering, an enterprise streaming solution that delivers operational information (data metrics, IoT sensor data, camera feeds, corporate video assets for sales and marketing, town halls) to any screen, anywhere, anytime delivering including mobile devices, desktop computers while allowing users to customise and personalise their experience to maximise productivity. Maximise flexibility and ROI for the enterprise Userful’s scalable, secure, the manageable platform provides IT teams with the power and flexibility to choose the end-point solutions that work best for them and seamlessly integrate all their visual applications and services for maximum engagement of employees and customers. The platform provides superior engagement for new digital services, anything as a service. These new products for Q1 2021 and beyond extend Userful’s capabilities and establish Userful as the leading streaming platform for visual applications in the enterprise—from control rooms to corporate signage, unified communications and more.

Userful’s open technology platform is driving the future for AV in the enterprise

Userful Corporation, a foremost provider of AV solutions for enterprise IT teams, announced its commitment to developing and expanding the open technology approach through which they’ve built the Visual Networking Platform. Choice of software and hardware tools “We are a customer and partner focused company,” said John Marshall, Userful CEO, “And by providing an open technology platform, they are not locked-in to any particular vendor and have the choice of which software and hardware tools, add-ons and integrations work best for them.” “Our API, our use of commercially available off-the-shelf hardware and our use of standard IT networking protocols give customers maximum flexibility and allow them to change applications if needed without having to change their entire AV platform.” Expanding technology partnership To support their commitment to open technology, Userful has expanded its list of certified, commercially off-the-shelf hardware, from Dell, Lenovo, HP, and has integrated with different CMS and VMS vendors. Additionally, they have been further developing their REST API and expanding their technology partnerships with major display manufacturers. According to Marshall, “Enterprise IT teams deploying AV applications have been clamouring for more standards-based solutions, more open technology and less proprietary hardware, less vendor lock in. Userful is delivering on that.”

Userful launches virtual display solution for Emergency Operations Centres to support healthcare staff and first responders

Userful Corporation (Userful), a globally renowned provider of visual communication solutions since 2015, has announced a new offering for its Visual Networking Platform. Virtual Emergency Operations Centre Userful’s Virtual Emergency Operations Centre (EOC) supports remote workers and allows cross-site and cross-departmental collaboration with a virtual video wall that is capable of sharing secure data, KPIs and other critical visual information sources in real time onto any display. With this announcement, organisations that need to share visual information sources for real time situational awareness and decision making, no longer need to gather in the same room. Instead, they can deploy a virtual video wall solution, available on any screen allowing close collaboration without close physical contact. Virtual display solution Userful makes that possible with its virtual display solution for Emergency Operation Centres During this time of crisis, new response teams are forming overnight and organisations on the front lines of the pandemic are adapting to new ways of working without physical contact. These teams and individuals still need to share real time secure information sources. Userful makes that possible with its virtual display solution for Emergency Operation Centres, which is part of Userful’s complete Visual Networking Platform. Visual Networking Platform Userful’s software platform enables rapid deployment using a commercially available, off-the-shelf PC or server placed on-site. This server acts as a gateway for operators to access content sources they need from any location without violating privacy and security measures related to keeping access limited to inside the LAN. Operators can remotely view and interact with any content source from HDMI inputs to IP Cameras, dashboards and local desktops. Access to secure critical visual information sources “The ongoing COVID-19 pandemic has created the need for organisations to ensure accessibility to sensitive and secure critical visual information sources,” said John Marshall, Userful’s Chief Executive Officer (CEO), adding "To support the needs of essential workers, Userful is offering this solution free for the next six months both to first responders and healthcare organisations as our small part in alleviating this crisis.” Userful has also committed to donate a portion of all proceeds generated during the current coronavirus epidemic to international support agencies battling COVID-19.