AMAG's Symmetry Mobile Offers Frictionless Solution

Symmetry Mobile is a web credential application designed to be used with AMAG Technology’s Symmetry Bluetooth readers. Symmetry Mobile is a convenient solution for organizations using mobile devices or in conjunction with physical credentials for users who are transitioning to a mobile system to gain access to secured doors. It works with AMAG’s Symmetry Access Control system, as well as other access control systems, providing a seamless, efficient and cost-effective solution for enterprise users deploying more than one system. 

The touchless solution supports multi-factor authentication when used with a PIN or biometric (fingerprint or facial recognition) on both Android and Apple iOS devices. Users can type their PIN or use a biometric on their phone, eliminating the need to touch the reader and in support of COVID-19 guidelines. 

The frictionless setup of a credential eliminates the need to physically interact with the security team. Organizations can centrally issue and manage mobile credentials, photos and devices to their entire user base from a remote location, eliminating the need to buy and carry a physical credential and come into the badge office. 

The virtual credential in Symmetry Mobile displays a person’s name and photo. An unlimited number of credentials can be stored within their digital wallet, allowing people who need to access multiple sites using different access control systems to use the same mobile device. 

In an effort to support businesses that required employees to be on-site and ensure the health and safety of the labor force, AMAG developed a customizable health screening questionnaire to help reduce the risk of potentially infected employees from entering a building. Upon successful completion of the questionnaire, an employee’s physical access card or mobile credential will be enabled for a specified period of time, for example, one day. If the form is not completed successfully, the access card will expire and the employee will be denied access to the building. The system will send email notifications to managers for visibility. 

The questionnaire’s functionality operates independently and can be used on virtually any existing Symmetry Access Control system installation — and without any local infrastructure changes.

Symmetry Mobile data is highly secure, as all of the data is encrypted when sent to the reader or stored on the phone, ensuring the mobile solution is completely secure. 

Users can customize the signal strength and read range on a per device and/or per person basis, increasing security and accommodating those who may need a longer read range, such as a person in a wheelchair, to open a door. Door read and unlock time is less than 1.2 seconds. 

Symmetry Mobile is available as a hosted or on-premise solution. 

The app is available in English, Spanish, French and Arabic, and is available now in the Apple App Store and Google Play Store.