Salient Systems

For more than a century, SwedishAmerican Health System, its hospital and medical facilities, have been serving the community of Rockford, Illinois. As a division of the University of Wisconsin Health, the medical staff has been delivering high-quality healthcare and strategies to keep patients and families healthy.

What families and patients don’t see is the security systems that have been put in place at all Swedish American medical facilities and outlying satellite healthcare clinics. “In an ongoing effort to provide security at the highest level, SwedishAmerican is upgrading all their servers to include Windows 10,” said Randy Lapp, a regional business development manager at Salient Systems.

Reliable security solution

The security team has nearly completed the replacement of old DVRs with new enterprise network servers. This offers a much more reliable security solution tying all the medical facilities together. Each clinic will have a single server, while there will be multiple servers in the hospital. Server types and camera counts will depend upon the needs of each wing of the facility.”

In keeping with SwedishAmerican’s mission to deliver excellence in healthcare, they also maintain the highest level of care when it comes to keeping their patients, medical staff, and facilities safe. One such effort is the migration from Windows 7 platform to Windows 10 and maintaining compliance in their OS. Utilising Salient’s CompleteView VMS with Dynamic Resolution Scaling, the security team has more than adequate bandwidth to record and store video for 90 days at each facility.

Video surveillance systems

The servers replace an obsolete system and have been engineered by Salient System network engineers

Because the medical centre offers a daycare facility, recording is ongoing, and is stored for 90 days; however, some recordings are held for as long as six months. In locations where there are privacy issues, such as patient treatment areas, no video recordings are made. Still, in spaces such as parking lots and common areas, video recording is essential.

The servers replace an obsolete system and have been engineered by Salient System network engineers to accept upgrades in security solutions as technology, and various solutions evolve. Even more important is the fact that the servers are tailormade to fit the specific needs of the various hospital departments and separate clinics. The servers, just like the hospital, have evolved over the years. The PowerProtect platforms extend the limits of operational capabilities for video surveillance systems engineered for continuous access and durability.

Various requirements for storage

The reason for the custom build is to fulfill several missions of the hospital system,” Lapp said. “There are various requirements for storage and differing requirements for recording frames per second. The customised nature of these security solutions fulfils the unique needs of the customer.” SwedishAmerican Hospital has video recording requirements that weren’t necessary a few years ago.

This is an inner-city hospital system, where there are different and sometimes difficult challenges"

Terry W. Gagliano, security manager at the hospital system, said the investment in this server solution would not only help with the upgrade to Windows 10, but it will allow greater recording capacity. “This is an inner-city hospital system, where there are different and sometimes difficult challenges,” Gagliano said. “The clinics also are within the inner city, and we wanted to ensure that we had enough bandwidth to not only record, but to store the images that we are getting. We wanted to be able to effectively record and store video for 90 days.”

Mission-critical video surveillance

Recording and storage specifications vary at the hospital. For instance, at the child daycare centre at the hospital, recording is active only during hours of operation, and storage of those images last from three to six months. Parking lots also are under constant surveillance, and storage on the servers is ongoing. “We’re thrilled to have these server platforms in place and working,” Gagliano said.

What we had been using is obsolete. The PowerProtect solutions are engineered to accept upgrades as they are needed and as they become available. We expect these servers to last beyond five years before we have to consider replacement.” The servers or hybrid NVRs are a value oriented digital video surveillance system, offering continuous operation with advanced components. They are rack-mounted, and as any end-user would expect, delivers reliability and a processing power required by mission-critical video surveillance.

High performance in a flexible platform

Because the storage of video images is important, SwedishAmerican sought a single Intel Xeon processor with 16 GB of memory, which also offered the hospital system up to 48 TB of video storage. “We were looking for new servers at our existing buildings, so that meant we were in the market for 40 to 45 servers,” Gagliano said.

Our clinics have varied and different missions, so demand for security services are different"

Our clinics have varied and different missions, so demand for security services are different. When we sought customised solutions, we found exactly what we needed.” PowerPlus is a two-unit NVR rack mount used for the installation because SwedishAmerican sought a balance between processing power, storage capacity, and redundancy for high performance in a flexible platform for its existing video surveillance applications. A hospital setting is a 24/7/365 environment, requiring a system that can withstand the rigors of continuous operation. That’s where the enhanced performance of CompleteView 20/20 comes in.

Considering performance first and foremost

When we started the process of replacing our servers and NVRs, we considered performance first and foremost,” Gagliano said. “It was mission-critical to have flexibility, and it was important to honour the standard of excellence already offered by SwedishAmerican Hospital.”

In recent years, SwedishAmerican has been honoured in the medical professional for its commitment to quality, and it has become a gold standard for medical care of any other healthcare system in northern Illinois. The hospital has received a Top 100 Hospital Quality Award, 150 Top Places to Work in Healthcare, and a Distinguished Hospital Award by J.D. Power and Associates, among many other accolades. While there may not be an award or designation for security in the workplace, SwedishAmerican has done its best to ensure that patients are afforded the highest level of safety and security.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

Salient Systems news

What are the security challenges of protecting the cannabis industry?

The advent of a truly new market for the physical security industry is a rare occurrence. Particularly rare is a new market that is both fast-growing and provides an environment that is not just conducive to application of physical security technologies but that actually demands it. Such is the case with the market for legalised marijuana. We asked this week’s Expert Panel Roundtable: what are the security challenges of protecting the cannabis industry?

Salient Systems states healthcare facilities use video management solution and door access control for added security

A healthcare facility or hospital is unlike any other organisation. It’s generally open to the public 24 hours a day, seven days a week. There is expensive equipment in many areas, patient records and confidentiality that needs constant protection, in addition to parking facilities and door access control needs and medicines that need to be kept secure. Hospital and healthcare settings use video surveillance in many ways, as the security needs of these institutions reflect the life-or-dea...

Salient Systems highlights the importance of upgrading outdated security systems to counter cyber attacks

Many organisations maintain regular technology refresh schedules where old equipment is replaced on a set schedule, usually every three to five years. Alternatively, organisations may choose to keep technology through its full, usable life. In such cases, the full, usable life may extend past the warranty period for hardware products or past the end of support period for software. Having a complete understanding of the complications of using older equipment can help organisations proceed with t...

Salient Systems case studies

Video systems generate cash in the logistics vertical, as per Salient Systems study

Generally, the Less Than Load (LTL) industry is always looking to increase the amount of product shipped per truck. A lesser amount of product on a truck equates to a lower amount of billable product per trip. Raw Load Average (RLA) Raw Load Average (RLA) is the percentage of product on a truck – 100% is a completely full trailer. As the name implies, LTL averages less than 100%. In the fast- paced world of logistics, delivering millions of packages per day, than how do companies maximis...

Salient Systems provides best of breed security systems to launch Bexar County Metro’s Emergency Operations Centre

It has been a long time coming, but the Bexar County Metro 911 Emergency Operations Centre (EOC) is up and running, and the security systems implemented to protect the facility are among the best of the best. The regional operations centre unifies emergency operations into one cutting-edge facility. A New Home Built in San Antonio, Texas, the EOC provides a new home for the Bexar County Sheriff’s communications operations and is an alternate site for the San Antonio police and San Antonio...

Salient Systems provides a reliable security solution to enhance healthcare security at the SwedishAmerican Health System

For more than a century, SwedishAmerican Health System, its hospital and medical facilities, have been serving the community of Rockford, Illinois. As a division of the University of Wisconsin Health, the medical staff has been delivering high-quality healthcare and strategies to keep patients and families healthy. What families and patients don’t see is the security systems that have been put in place at all Swedish American medical facilities and outlying satellite healthcare clinics. &...