Nedap announces that warranty on all new iSense-based EAS systems will be extended for up to five years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st. It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft.
Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.
Rob Schuurman, Managing Director of Nedap Retail explains, “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity."
"We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”
Nedap iSense EAS products have a standard warranty term of one year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (three or five years) after March 31 2019.