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Case study

Hikvision provides surveillance security to Ruwi hotel in Muscat Oman
 Hikvision’s cameras were selected for installation throughout the hotel
Ruwi Hotel in Muscat deploys security surveillance services from Hikvision

Located in the heart of Muscat, the capital of Oman, the three-star Ruwi Hotel overlooks the city's main business district. With its classic fortress style architecture, the hotel is sought after by many business travellers and enthusiastic holidaymakers who enjoy its traditional Omani hospitality complemented by international service standards.

In order to protect people and assets as well as watching over the hotel, Aitken Spence Hotels Group, the owners of the Ruwi Hotel, required a reliable and comprehensive surveillance system to be deployed in the hotel. And Hikvision was chosen for its high quality products and services.


The hotel has more than 100 well-furnished guest rooms as well as other facilities. However, no surveillance system had been used in Ruwi hotel before, this presented a huge challenge for implementing a totally new surveillance system designed to safeguard the entire facility, including entrances and exits, lobby, corridors, elevators and parking lots. Aitken Spence Hotels Group needed the ability to acquire excellent video footage to clearly see the security status, especially detailed images of vehicles driving in and out of the parking lots. However, the high temperature in Oman could normally cause system failure or image distortion for surveillance products, so choosing reliable cameras with high-temperature resistance was a critical concern in terms of outdoor surveillance.


The perimeter of the hotel was secured by Hikvision’s colour cameras and high speed domes 
 Cameras from Hikvision provide an overall perimeter surveillance for the hotel premises

Hikvision's cameras were selected for installation throughout the hotel. Inside the hotel, Hikvision's vandal proof colour cameras DS-2CC572P-IMB were installed to protect the guests' safety and property. These products acquire clear video with a horizontal resolution of 540 TVL as well as being vandal proof with high impact-protection to avoid intentional damage. These cameras are an effective deterrent for thieves and intruders. In the event of theft or if guests take the wrong luggage by mistake, the video footage can help security staff settle any problems. In addition, the cameras can supervise waiters or waitresses in their restaurant and encourage them to provide good service to guests.

The perimeter of the hotel was secured by Hikvision's colour cameras and high speed domes. These cameras mainly monitor the on-site status of the parking lots and driveways. IP66 standard is supported to ensure the outdoor cameras to work stably in a wide temperature range (-30°C ~ 60°C). Featuring day/night auto switch with the resolution of 540TVL, these cameras can acquire clear images 24/7.

"The incidence of car theft and damage has been decreased by using Hikvision's cameras, and issues on the driveway such as traffic jams or accidents can be solved in a more timely manner," said Sachin Srinivasan, Chief Sales Manager of OHI Electronics, the integrator of this project.

All the video footage is recorded locally on Hikvision hybrid DVRs. Supporting 8 SATA hard drives with each up to 2 TB, the hybrid DVR allows video data storage for over 40 days. The user-friendly GUI comes with a Windows-style interface and easily allows security staff to operate the system. Boasting a seamless joining of analogue and IP solution, the hybrid DVRs can make it possible for Aitken Spence Hotels Group to upgrade the existing analogue surveillance system to be a hybrid one in case the security need arises.

"The proper use of our products in Ruwi Hotel has proven to be a great success, which will motivate us to serve more customers in this field," said Maxwell Wei, General Manager of Middle East Branch of Hikvision.

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