IDIS prides itself on innovation and quality, so it’s fantastic to support market-leading technology and being part of a rapidly growing global organisation

David Williams joins IDIS as Internal Sales Support Executive and Boris Tomson as Technical Support Engineer

IDIS, recently announced the appointment of David Williams to the position of Internal Sales Support Executive and Boris Tomson as Technical Support Engineer based out of the surveillance powerhouse’s European headquarters in Brentford.

Maintaining customer relationships & supporting business development

Reporting to Lukasz Pitera, Head of UK Internal Sales, Williams is responsible for maintaining relationships with existing customers including organising training and product demonstrations. He will also be instrumental in supporting business development and is already playing a strategic part in local marketing initiatives. Williams brings with him a wealth of hands-on sales and marketing experience as well as security operations knowledge from previous roles at SECOM and Debenhams. Williams also holds a Chartered Institute of Marketing (CIM) Certificate from the Oxford College of Marketing.

“IDIS is a vibrant and technology led company that has undergone tremendous global growth in the last three years. It’s exciting to join a progressive company particularly at a time when IDIS is bringing many new technologies to market, including an extended 4K line up, our Super Fisheye camera and a new UX Smart Controls PTZ,” said Williams, Internal Sales Support Executive at IDIS Europe.

Technical support, training & demonstrations

Working alongside both the sales and technical teams, Tomson is responsible for telephone support, technical demonstrations as well as delivering technical training for both integrators and end users at IDIS Brentford’s dedicated training facility as well as on customer sites. “IDIS prides itself on innovation and quality, so it’s fantastic to support market-leading technology and being part of a rapidly growing global organisation,” noted Tomson, Technical Support Engineer, IDIS Europe. Tomson gained experience as a first line technical support engineer covering analogue and IP surveillance systems during his four-year tenure at Y3K.

Commenting on the new hires, Brian Song, Managing Director of IDIS Europe, said, “I’m delighted to welcome both David and Boris on board. The expansion of the UK technical team demonstrates our commitment to providing first class, local support, while the growth of our sales team is instrumental in supporting both our strategic goals as well as those of our partners.”

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

IDIS case studies

IDIS high-resolution video surveillance system secures Birmingham’s historic Custard Factory

Since renovation began in the 1990s, the Custard Factory in central Birmingham has grown into an important centre for the creative and digital industries, as well as a destination for leisure, retail and cultural activities. The 15-acre site, which in Victorian days was a pioneering centre for food and ingredients production, has been transformed into a thriving working community for hundreds of small businesses, benefiting from several phases of development. The Custard Factory now comprises mu...

IDIS video surveillance boosts patient and staff safety at Southern Health NHS Trust

A total overhaul of care and safeguarding measures at Southern Health NHS Foundation Trust’s mental healthcare facilities was required following historic failures, including preventable deaths in 2012 and 2013. A root-and-branch reform programme was put in place to improve care, ensure transparency and cut risks. A comprehensive video surveillance solution was sought to underpin these efforts. The first phase project required complete video capture and recording at the Ravenswood House fa...

IDIS Technology delivers security solution for the City of Whittier’s water utility installation

Located southeast of Los Angeles, California, the City of Whittier hosts a water pumping utility installation that provides water to the businesses and residents of the surrounding Gateway Cities Region. In recent years, the installation routinely suffered attacks by vandals and looters, resulting in regular defacement with graffiti and the theft of copper components from pumping stations. This caused interruptions in service to businesses and residents across the surrounding cities. To ensure...