David Williams joins IDIS as Internal Sales Support Executive and Boris Tomson as Technical Support Engineer
IDIS, recently announced the appointment of David Williams to the position of Internal Sales Support Executive and Boris Tomson as Technical Support Engineer based out of the surveillance powerhouse’s European headquarters in Brentford.
Maintaining customer relationships & supporting business development
Reporting to Lukasz Pitera, Head of UK Internal Sales, Williams is responsible for maintaining relationships with existing customers including organising training and product demonstrations. He will also be instrumental in supporting business development and is already playing a strategic part in local marketing initiatives. Williams brings with him a wealth of hands-on sales and marketing experience as well as security operations knowledge from previous roles at SECOM and Debenhams. Williams also holds a Chartered Institute of Marketing (CIM) Certificate from the Oxford College of Marketing.
“IDIS is a vibrant and technology led company that has undergone tremendous global growth in the last three years. It’s exciting to join a progressive company particularly at a time when IDIS is bringing many new technologies to market, including an extended 4K line up, our Super Fisheye camera and a new UX Smart Controls PTZ,” said Williams, Internal Sales Support Executive at IDIS Europe.
Technical support, training & demonstrations
Working alongside both the sales and technical teams, Tomson is responsible for telephone support, technical demonstrations as well as delivering technical training for both integrators and end users at IDIS Brentford’s dedicated training facility as well as on customer sites. “IDIS prides itself on innovation and quality, so it’s fantastic to support market-leading technology and being part of a rapidly growing global organisation,” noted Tomson, Technical Support Engineer, IDIS Europe. Tomson gained experience as a first line technical support engineer covering analogue and IP surveillance systems during his four-year tenure at Y3K.
Commenting on the new hires, Brian Song, Managing Director of IDIS Europe, said, “I’m delighted to welcome both David and Boris on board. The expansion of the UK technical team demonstrates our commitment to providing first class, local support, while the growth of our sales team is instrumental in supporting both our strategic goals as well as those of our partners.”