Dahua offers 5-year warranty for project-based products

Dahua Technology, a video-centric smart IoT solution and service provider, is extending its current warranty to 5 years. Selected project-based Dahua products shipped on January 1, 2022, onwards are covered by the upgraded 5-year warranty, free of charge.

Free of charge warranty

“Dahua Technology has always placed utmost importance on product quality and customer service. We constantly do our best to ensure that our products have reliable quality, strong performance, and innovative functions,” says Mr. Bob Chen, the Vice President of Dahua Overseas Business Center.

“To optimise the cost for customers and further enhance the usage value of our products, we are extending the warranty of some product lines to five years, free of charge,” he explained.

Service policy

This service system can help ensure that customers enjoy the five-year warranty service without worries

The implementation of this 5-year warranty is supported by Dahua’s global marketing and service network system.

Over the years, the company has established 57 overseas subsidiaries, representative offices, and service networks in the Asia Pacific, North America, Europe, Africa, and other regions, and has set up more than 150 authorised customer service stations. This exceptional service system can help ensure that customers enjoy the five-year warranty service without worries.

Products included

List of products covered by the 5-year warranty:

5-year warranty policy

This new 5-year warranty policy is free for all customers and does not require any extra payment, providing them with peace of mind after their purchase.

Dahua Technology will continue to provide high-quality products, an excellent global service system, and a stable supply of raw materials so that customers can avail longer product value without breaking their budget.