British Security Industry Association (BSIA)
British Security Industry Association (BSIA) news
A two-year programme to transform security at Heriot-Watt University campuses around the world, facilitated by CriticalArc’s SafeZone technology, has been recognised with one of the UK’s top security industry awards. The innovative partnership between Heriot-Watt and CriticalArc has been named as ‘Security Project of the Year’ in the 2018 Security & Fire Excellence Awards run in association with IFSEC International and Firex International. The award, sponsored by the British Security Industry Association, is highly competitive and a major accolade for the winners. Improving service response Two years ago, Les Allan, Heriot-Watt’s Director of Safety and Security Services and his team at the university embarked on a strategy to transform all aspects of their operations. They wanted to modernise their service across five campuses, in the UK, Dubai, and Malaysia to provide much greater care for students and staff. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses It was an ambitious undertaking, but it has already delivered impressive results, measurably improving service response times by over fifty percent, upgrading security department capabilities and skills and raising the job status and remuneration for officers involved. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses, making Heriot-Watt the first university department to take this global approach. Real-time incident management SafeZone technology has transformed the way officers interact with students and staff wherever they are - on campus or and when travelling off-site – so they can provide assistance in case of emergencies or other incidents. Les Allan’s team has already responded to serious medical emergencies using the system and now they have the tools to manage a full range of live-incident risks. “SafeZone lets my team communicate quickly with individuals and groups,” explains Les Allan, Heriot-Watt, Director of Safety and Security Services. “Using it they can receive alerts and pinpoint the location of anyone needing assistance. They can deploy officers more quickly and keep track of ongoing situations as they develop. It’s really letting them do things they couldn’t have dreamed of before.” Better support for students & staff The Heriot-Watt team is also using new technology to support staff and students on campus while travelling and during fieldwork. They can ‘geo-fence’ additional areas as required. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus The result has been a significant improvement in engagement between the security department – now restyled as Safeguarding Services – students and staff. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus (the first to adopt SafeZone); 3542 of these incidents (66%) involved assisting or interacting with students (rising from 33% in 2013). Efficient, responsive and capable services The results have been impressive but Les Allan, who is currently also serving as Chair of the Association of University Chief Security Officers (AUCSO) in Scotland, says his ambition is to go much further. “We are delighted at our incredible success at the Security and Fire Excellence Awards as winners of the Security Project of the Year category. This joint award for Heriot-Watt University and our friends at CritcalArc is a testimony to the power of working in partnership for mutual benefit and delivery of excellence with a world-leading solution. We are committed to continuing development and enhancement of our partnership with CriticalArc.” Darren Chalmers-Stevens, CriticalArc, Managing Director, EMEA and APAC, noted: “I’m delighted that the forward-looking partnership between Heriot-Watt University and CriticalArc has been so clearly successful. This major award is further proof of how we work closely with all our customers and are leading the way in providing better protection and enabling more efficient, responsive and capable services.”
Tavcom Training, a subsidiary of Linx International Group, is proud to announce that the Certified Technical Security Professional (CTSP) register has been shortlisted for the prestigious Security & Fire Excellence Awards 2018 in the ‘Contribution to Standards in the Security Sector’ category. Currently celebrating its first anniversary, and with more than 500 professionals either registered or going through the application process, the CTSP register aims to raise standards in the security and fire industry. Operated by Tavcom Training, the register has the support of the British Security Industry Association (BSIA), the Security Systems and Alarms Inspection Board (SSAIB) and Dubai’s Security Industry Regulatory Agency (SIRA). Security & Fire Excellence Awards Paul Tennent, Group Sales Director at Tavcom Training, comments: “The CTSP register was established to recognise the competency of professionals working in the security and fire systems sectors. As the most respected award in our industry, the Security & Fire Excellence Awards is the perfect platform to raise awareness amongst security professionals that there is now an opportunity to have their technical expertise publicly recognised.” Now in its nineteenth year, the Security & Fire Excellence Awards has consistently broken new ground in highlighting the very best people, projects and processes that the security and fire sectors have to offer. The 2018 winners will be announced on the 21st of November at the London Hilton on Park Lane.
Tavcom Training, a subsidiary of Linx International Group, is celebrating the first anniversary of its Certified Technical Security Professionals (CTSP) Register, which aims to raise standards in the security and fire industry. In the last 12 months more than 500 engineers, contractors and vendors have applied to have their competence officially recognised. The Register has been endorsed by the British Security Industry Association (BSIA), the Security Systems and Alarms Inspection Board (SSAIB) and Dubai’s Security Industry Regulatory Agency (SIRA). Assisting security professionals David Wilkinson CTSP, Director of Technical Services at BSIA, states: “We are proud to support the CTSP Register to promote the technical competency and professionalism our security personnel have to offer. Such recognition is important in ensuring the fire and security industry can demonstrate its proposition as an attractive career path to what is a highly technical and diverse industry sector.” A new Vocational Application Pathway has been created in collaboration with SSAIB Since its launch, the CTSP Register has continued to evolve to assist security professionals and those who depend on their capabilities, including employers, end-user organisations and households. In June, it was announced that auditors and consultants who fulfil technical roles in electronic security and fire systems would be eligible to apply. In addition, a new Vocational Application Pathway has been created in collaboration with SSAIB that enables engineers and consultants with relevant security systems experience but without recognised industry qualifications to apply. Recognising qualified professionals “There is a real appetite across the security and fire sectors to raise standards,” states CTSP Registrar Kevin Matthew. “The CTSP Register is being seen as a way for professionals with the right qualifications and experience to be recognised for their dedication to technical best practice, and hopefully that translates into winning more business.” All CTSP applications are assessed by the Registration Manager, and successful applicants appear on the publicly searchable Register. The application process takes place online and costs £25, with a £50 annual fee payable on acceptance.