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According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analogue, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure overhaul for HD video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analogue HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy solutions for HD video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analogue systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analogue solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analogue technology, which was unable to transmit audio. Stopping video delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetise their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analogue systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing network hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilise a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying surveillance through one DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analogue or IP, can be connected through one DVR. For many end users with legacy analogue systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD casino surveillance made simple For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analogue system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximising existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
Today ‘terrorism’ has become a word we use and hear every day. The goal of terrorism is a media product - information delivered to nearly every house in the world. So, the weapon of terrorism is information. Therefore, the way we defend and prevent terrorism must also be based on intelligent processing of information - and an early awareness of potential threats and effective preventive action may eliminate most attacks. Video analytics, automated surveillance and AI decision-making are going to change the rules of the struggle between civilians and terrorists by making attempted attacks predictable, senseless and silent. In this article, we will evaluate to what extent technology can investigate and prevent terror crimes considering the latest technology innovations. Civilian feedback helps terrorists to accomplish mission In order to achieve their main goal - loud media response - terrorists and those who order the attacks use unpredictable tactics and the element of surprise; so that after every attack, the media discusses for months the circumstances and their insanity. Unfortunately, each time it happens our society seems to be unprepared. As the media environment grows, terror attacks attract more attention, and the feedback of civilians actually helps the terrorists to accomplish their mission. Features of terrorist crimes Counter-terrorist specialists highlight, among the others, the following inherent symptoms of terror crimes: Unpredictability Public visibility Enormous social resonance The question is: Are there technological solutions that could treat these symptoms at a low level? Crime investigations are based on objective indisputable facts that can be used against suspects in a court. The facts are: Video surveillance materials Facial recognition and ANPR metadata Audio data (e.g. phone calls) Internet communication logs Other registered human actions Metadata sources and analytical systems To be able to collect and analyse that data, it needs to be in a data format that an analytical system will be able to process. Metadata can be generated by processing data of the above sources. Metadata can be stored in relational databases or in blockchain, so it can be a reference for an analytical system or law enforcement structures. Automatic or semi-automatic investigation can be based on crime scenarios, behaviour patterns, forensic search, face and vehicle recognition and synoptical search Aggregation of metadata sources could be constructive because it would significantly increase metadata availability for analytical systems and will improve metadata quality. This would surely require replacement of most of existing security systems and standardisation of new systems so to ensure maximal compatibility of metadata sources and analytical systems. Offline video analytics As these improvements are difficult to develop and implement globally, replacement solutions are being offered currently in the security market. One of them is the concept of offline video analytics, which generates and analyses metadata from any video source. Video sources may vary from ‘old school’ analogue cameras to high-resolution IP cameras recorded in any digital format. Quality of the metadata generated from offline analytical systems is almost unaffected. High quality metadata can be analysed and investigated automatically or semi-automatically for violations, crimes and terror activity. Automatic or semi-automatic investigation can be based on crime scenarios, behaviour patterns, forensic search, face and vehicle recognition and synoptical search. Fast and effective investigation of terror activities may prevent attacks and also can reduce the number of active terrorists. Human head microvibration is linked with the vestibular-emotional reflex (VER) and depends on emotional status Deep learning and neural network technologies However, realtime crime and terror prevention requires instant metadata generation and analysis. The investigation instruments mentioned above would not be of the same efficiency. Firstly, processing capabilities of analytical system must be very high because the system should be able to record data, generate metadata and analyse it at the same time in realtime conditions. Currently the most powerful server processors can run only tens of detectors so it becomes very costly. That is why these kinds of solutions are only used in critical infrastructure. However, if they were used widely they would dramatically reduce the number of criminal and terror activities. Deep learning and neural network technologies (so-called artificial intelligence - AI) are coming to the security market to replace classic video analytics. These systems are not yet much more efficient hardware-wise; however, they have greater potential and they are cheaper. Behaviour patterns, actions, sounds, speech, faces, car number plates and many other metadata types can be identified and collected and analysed by AI in realtime. Security surveillance and analytical AI systems could know about each person’s life and social background so it could make automatic decisions Emotion recognition/vibraimage technology Emotion recognition (or vibraimage) technology measures micromovements (vibration) of a person by processing video from a camera or any video source. Human head microvibration is linked with the vestibular-emotional reflex (VER) and depends on emotional status. Vibraimage systems detect human emotions by the control of 3D head-neck movements accumulated in several frames of video processing. Vibraimage is a system that detects all human emotions. Blockchain can bring awareness of different views. Imagine if the security surveillance and analytical AI system knew about each person’s life and social background so it could make automatic decisions to give more surveillance priority to those who potentially could take negative action. Although security equipment is becoming more affordable, the budgeting of security systems at a government and private level is still the biggest problem. As the global population is growing and migration is getting more intense, public and private security is becoming a natural need. Meanwhile, the security market is ready to deliver solutions that can instantly investigate and even prevent terror activities.
Everybody has been hooked on the discussions about Analogue HD or IP systems, but shouldn’t we really be thinking about WiFi and 5G connectivity, removing the need for expensive cabling? Are wireless networks secure enough? What is the potential range? Even the basic question about whether or not the network is capable of transferring the huge (and growing) amount of data required for High Res Video, which will soon be quadrupled with the advent of 4K and higher resolutions. The future of video surveillance monitors We have seen a massive uptake in 4K monitors in the security industry. While they have been relatively common in the consumer market, they are only now beginning to really take off in the CCTV market, and the advances in Analogue HD and IP technology mean that 4K is no longer the limited application technology it was just a few years ago. Relatively easy and inexpensive access to huge amounts of storage space, either on physical storage servers or in the cloud, both of which have their own positives and negatives, have really helped with the adoption of 4K. Having said that the consensus seems to be, at least where displays are concerned, there is very little need for any higher resolution. So, where next for monitors in CCTV? 8K monitors are present, but are currently prohibitively expensive, and content is in short supply (although the Japanese want to broadcast the Tokyo Olympics in 8K in 2020). Do we really need 8K and higher displays in the security industry? In my own opinion, not for anything smaller than 100-150+ inches, as the pictures displayed on a 4K resolution monitor are photo realistic without pixilation on anything I’ve seen in that range of sizes. The consensus seems to be, at least where displays are concerned, there is very little need for any higher resolution Yes, users many want ultra-high resolution video recording in order to capture every minute detail, but I feel there is absolutely no practical application for anything more than 4K displays below around 120”, just as I feel there is no practical application for 4K resolution below 24”. The higher resolution camera images can be zoomed in and viewed perfectly well on FHD and 4K monitors. That means there has to be development in other areas. Developments in WiFi and 5G What we have started to see entering the market are Analogue HD and IP RJ45 native input monitors. Whilst you would be forgiven for thinking they are very similar, there are in fact some huge differences. The IP monitors are essentially like All-In-One Android based computers, capable of running various versions of popular VMS software and some with the option to save to onboard memory or external drives and memory cards. These are becoming very popular with new smaller (8-16 camera) IP installs as they basically remove the need for an NVR or dedicated storage server. Developments in the area of WiFi and 5G connectivity are showing great promise of being capable of transferring the amount of data generated meaning the next step in this market would maybe be to incorporate wireless connectivity in the IP monitor and camera setup. This brings its own issues with data security and network reliability, but for small retail or commercial systems where the data isn’t sensitive it represents a very viable option, doing away with both expensive installation of cabling and the need for an NVR. Larger systems would in all likelihood be unable to cope with the sheer amount of data required to be transmitted over the network, and the limited range of current wireless technologies would be incompatible with the scale of such installs, so hard wiring will still be the best option for these for the foreseeable future. There will be a decline in the physical display market as more development goes into Augmented and Virtual Reality Analogue HD options Analogue HD options have come a long way in a quite short time, with the latest developments able to support over 4MP (2K resolution), and 4K almost here. This has meant that for older legacy installations the systems can be upgraded with newer AHD/TVI/CVI cameras and monitors while using existing cabling. The main benefit of the monitors with native AHD/TVI/CVI loopthrough connections is their ability to work as a spot monitor a long distance from the DVR/NVR. While co-axial systems seem to be gradually reducing in number there will still be older systems in place that want to take advantage of the benefits of co-axial technology, including network security and transmission range. Analogue technologies will eventually become obsolete, but there is still much to recommend them for the next few years. Analogue technologies will eventually become obsolete, but there is still much to recommend them for the next few years Another more niche development is the D2IP monitor, which instead of having IP input has HDMI input and IP output, sending all activity on the screen to the NVR. This is mainly a defence against corporate espionage, fraud and other sensitive actions. While this has limited application those who do need it find it a very useful technology, but it’s very unlikely to become mainstream in the near future. Augmented Reality and Virtual Reality Does the monitor industry as a whole have a future? In the longer term (decades rather than years) there will definitely be a decline in the physical display market as more and more development goes into AR (Augmented Reality or Mixed Reality depending on who’s definition you want to take) and VR (Virtual Reality). Currently AR is limited to devices such as smartphones (think Pokémon Go) and eyewear, such as the ill-fated Google Glass, but in the future, I think we’ll all have optical implants (who doesn’t want to be The Terminator or RoboCop?), allowing us to see whatever we decide we want to as an overlay on the world around us, like a high-tech HUD (Heads Up Display). VR on the other hand is fully immersive, and for playback or monitoring of camera feeds would provide a great solution, but lacks the ability to be truly useful in the outside world the way that AR could be. Something not directly related to the monitor industry, but which has a huge effect on the entire security industry is also the one thing I feel a lot of us have been oblivious to is the introduction of quantum computers, which we really need to get our heads around in the medium to long term. Most current encryption technology will be rendered useless overnight when quantum computers become more widespread. So, where does that leave us? Who will be the most vulnerable? What can we do now to mitigate the potential upheaval? All I can say for sure is that smarter people than me need to be working on that, alongside the development of the quantum computer itself. Newer methods of encryption are going to be needed to deal with the massive jump in processing power that comes with quantum. I’m not saying it will happen this year, but it is definitely on the way and something to be planned for.
Honeywell, a global provider of connected buildings, and IDEMIA, a global provider of Augmented Identity, announced a strategic alliance to create and cultivate an intelligent building ecosystem that provides a more seamless and enhanced experience for operators and occupants alike. The alliance will integrate Honeywell’s security and building management systems with IDEMIA’s biometric-based access control systems to create frictionless, safer and more efficient buildings. The Honeywell and IDEMIA alliance is intended to design solutions that will allow occupants to easily and securely have contactless engagement with a building - from vehicle recognition at the car park and automatic elevator calls to biometric-based access and personalised conference room settings. With a focus on security and data privacy, these next-generation solutions will provide occupants with a safer, more efficient and more enjoyable experience that will help building owners attract tenants. Complex security requirements “We recognise that our customers need to deliver business outcomes like managing complex security requirements and providing healthier, more productive environments,” said Manish Sharma, Vice President, Chief Technology and Chief Product Officer for Honeywell Building Technologies. We will create an intelligent building ecosystem that better addresses our customers’ key challenges" “By working with IDEMIA, we will create an intelligent building ecosystem that better addresses our customers’ key challenges and drives their desired outcomes. Whether it’s a commercial office building, a hospital or an airport, we have the ability to change the way people experience and interact with buildings for the better.” Safety and security systems “We look forward to expanding our long-standing relationship with Honeywell to bring greater value to our customers with more integrated solutions that make for a more seamless building experience,” said Matt Cole, CEO, Secure Enterprise Transactions Division, IDEMIA. “The ability for our technology to easily integrate with Honeywell safety and security systems will provide building owners and operators more insight and control into creating more efficient buildings, while putting the occupant experience first.” Facial recognition terminal IDEMIA’s field-proven AI-based products and solutions - like MorphoWaveTM, a contactless fingerprint device that scans four fingerprints in less than one second; VisionPass, the most advanced facial recognition terminal; or Augmented Vision, a biometric video analytics platform - integrate with Honeywell security and building management systems. Honeywell’s systems include Pro-Watch Integrated Security Suite, MAXPRO Cloud and Enterprise Buildings Integrator. Honeywell and IDEMIA will work together to deliver powerful integrations through aligned product creation Honeywell and IDEMIA will work together to deliver more powerful integrations through aligned product creation and joint product roadmaps. The integrated offerings will allow building operators to respond rapidly and effectively to alarms or incidents by providing an incident workflow package that allows Standard Operating Procedures (SOPs) to be configured, reducing compliance exceptions, security risks and response times. Personal protection equipment IDEMIA products also support Honeywell’s Healthy Buildings solutions that help building owners improve building environments, operate more cleanly and safely and encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company's risk management policies. Honeywell's Healthy Buildings solutions provide a holistic view of a building's health based on key factors such as indoor air quality, occupant flow, personal protection equipment (PPE) analytics, contactless access, thermal screening, social distancing and sanitation efficacy.
ASSA ABLOY Opening Solutions completed the integration of their Aperio® wireless lock technology with the Connect ONE® cloud-hosted management platform from Connected Technologies, Monument, Colo. Connect ONE manages all connected customer devices, including wireless and hardwired locks, access control, intrusion, video surveillance, critical environmental monitoring and energy management from a single interface. “We’re excited to present this integration with industry leading ASSA ABLOY Aperio wireless devices to Connect ONE dealers,” said Mike Simon, Managing Partner of Connected Technologies. Global wireless platform “Now, dealers can easily expand their services to more doors and offer new protection possibilities that save installation time and money. In addition, the Aperio/Connect ONE integration works with popular Bosch, DMP, ELK and Honeywell Vista panels so they can be up and running with new specs quickly.” The Aperio integration offers Connect ONE customers an easy way to connect additional wireless locks to new and existing installations. Aperio is a global wireless platform that works with extensive locking hardware options from ASSA ABLOY Group brands, offering the flexibility to address a variety of applications throughout any facility. The platform uses wireless communication (IEEE 802.15.4) between the lock and an Aperio hub to provide real-time communication to the access control system, simplifying installation and reducing costs. Encrypted wireless connection The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access Aperio wireless locks map directly to the intrusion areas for an immediate armed status review to deny access when armed and can also disarm intrusion with proper authority upon granted access at the lock. Since the wireless locks are highly integrated with the control panel, user permissions are applied exactly the same for hardwired readers, allowing for a mix of wireless and hardwired reader/locks without additional set-up complexity. The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access and a relay output to control an external door opener. Aperio locks use an encrypted wireless connection to an Aperio IP hub; each hub can communicate to a maximum of 64 locks. Highly flexible solution “Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly,” stated Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions Americas. “This integration will offer dealers and end-users a highly flexible solution for comprehensive access management.” Connect One’s ScanPass® Mobile Credential smartphone control is also supported with the integration, eliminating the need for card or fob credentials. Dealers can contact ASSA ABLOY to become certified to offer Aperio locks, which come in a variety of form factors and can be purchased through ASSA ABLOY Authorised Channel Partners.
Boon Edam Inc., a globally renowned company in security entrances and architectural revolving doors, has announced that Dexus Wholesale Property Fund has upgraded the Gateway Building in Sydney’s Circular Quay to feature entry security measures to protect employees, visitors and valuable data. The ideal solution was found by integrating Boon Edam Speedlane Swing optical turnstiles, IDEMIA’s MorphoWave touchless fingerprint scanners, Schindler’s elevator dispatch and Honeywell’s access control technology. Integration with MorphoWave touchless reader MorphoWave scans and verifies four fingerprints through a simple hand wave gesture Gateway’s access solution allows authorised and registered tenants to simply wave their hand in the MorphoWave touchless fingerprint scanner reader to enter the secure area through the turnstiles. Guests can sign in and register their finger pattern to become authorised to enter. MorphoWave scans and verifies four fingerprints through a simple hand wave gesture, during which the sensor takes several 3D photos of the fingerprints to extract biometric data and compare with the authorised fingerprints stored in the device. If they match, the user is granted access. This process all happens in less than one second. Featuring Schindler’s PORT Technology Each MorphoWave reader is connected to Schindler’s PORT Technology, which then receives the user’s credential data and conducts a cross-check with the building’s access control database. If the user is valid, a command is sent to the Boon Edam Lifeline Speedlane Swing to open its barriers. This interaction is surprisingly quick, with limited latency. “Tenants have a duty of care to protect their employees and visitors as well as valuable data and intellectual property, and they need the cooperation and support of a responsible and innovative building manager such as Dexus to manage secure entry into the building,” said Michael Fisher, Managing Director, Boon Edam Australia. Seamless access control integration A major part of the solution involves elevator destination control, whereby a user’s credentials are automatically assigned an elevator as they are verified and allowed access through the turnstile. This seamless integration was facilitated by an existing global partnership between Boon Edam and Schindler. The partnership arranged for Schindler’s PORT 4 mini technology to be embedded into the Speedlane Swing optical turnstiles at the manufacturing stage in the Boon Edam factory. Using an advanced algorithm and the integrated Schindler PORT 4 mini elevator destination control for visual and audio feedback, an elevator is automatically assigned, at the same time the turnstile is opening, allowing for optimum efficiency. The security is controlled by Honeywell’s access control system, integrated with Schindler’s PORT Technology. Honeywell access control system Honeywell has managed the security and building management systems for the Gateway building since 1990 Honeywell has been managing the security and building management systems for the Gateway building since it was first opened in 1990. Honeywell Asia-Pacific Solution Architect Leader Rhys Crabb said “Early engagement at all stages and a commitment to a collaborative approach enabled Dexus to select the best available technologies. Dexus placed customer outcomes first and foremost in the project brief, ensuring the delivery of a product that provided tenants and visitors with a premium, modern and secure user experience that is flexible and easy to use.” Boon Edam optical turnstiles Mr. Stephen Hodge, Senior Project Manager, Dexus, said “With so many stakeholders, and a strong need for reliability and quality, it was important that everyone knew the goals of the project and worked well together. I’m pleased to say that it was like a perfect jigsaw and everything came together smoothly." Stephen adds, “What was important to Dexus is that we were pushing the boundaries to create better experiences, but we’re only doing so with proven products. Boon Edam’s optical turnstiles have been installed globally and locally, and this gave us added confidence that they were the right product for this forward-looking project.” Enhanced building security “Another significant help with this project was that the companies involved built a prototype, located at Schindler’s Head Office based in Sydney, so that the Dexus management and technical teams could test the solution well in advance of implementing it at Gateway,” Hodge continued. He further stated, “It gave us peace of mind that we’d selected the right suppliers. We have tenants in Gateway who requested ground floor security, so we went out to tender to seek the best combination of sophisticated security and elegance, without being obtrusive to the building’s users.” Touchless fingerprint scanners for privacy Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building, because they provide an extra level of privacy that was attractive to tenants. “A computer algorithm converts each person’s unique fingerprint signature into binary code, zeroes and ones, and uses that code to grant access,” explained Mr. Hodge, adding “Boon Edam turnstiles have the ability to integrate facial recognition, which could be highly valuable in other projects, but the fingerprint scanners were the right fit for this building. Boon Edam made it simple to integrate the scanners with their optical turnstiles, which helped us meet project deadlines.” Effective management of system installations For such a complex project, installation always has its challenges, including managing installation work as people continue to use the building. Mr. Bill Garrett, Facility Manager at Gateway Building, was impressed by Boon Edam’s service and installation team. He said, “The Boon Edam installation team always ensured safety was the number one priority and they did a quality job, even with some very difficult-to-access areas.” Garrett adds, “I’m delighted with the result of the project. One of the major benefits of the new entry system is that there’s a dedicated underground entrance for tradespeople, couriers and deliveries, which removes congestion and bulky carts from the main lobby. It’s all about enhancing the user experience, and Gateway will set a new benchmark for a seamless, secure and aesthetically pleasing entry.” Staged approach towards system implementation The testing, combined with the staged approach, allowed for a smooth transition to the new security technology" Mr. Garrett explained that to get tenants used to a totally new system, they adopted a staged approach. At first, the turnstiles were put into place but left in the open position and after an initial period, some of the turnstiles were closed so that tenants could try entering using the new technology, if they wished. Finally, the entire system was fully implemented. “In addition to this staged approach, we met with key tenants and allowed them to test the system in advance. The testing, combined with the staged approach, allowed for a smooth transition to the new security technology,” said Garrett. Scope of touchless access control technologies Now that the technology has been successfully rolled out at Gateway, Dexus is looking at other locations that could utilise the same harmony of security technologies. “We are continuing to assess opportunities to implement touchless technologies in new developments as well as in our existing buildings,” said Mr. Hodge. “The stylish and secure entrance at Gateway has been ideal through the COVID-19 pandemic. It manages flow, queries guests on recent visits to pandemic hotspots, if they are feeling any symptoms, and can record all entrants to the building, helping us meet government requirements. And the same features will be beneficial in a broader context, too, to help mitigate against unauthorised entry,” concludes Hodge. Dexus is actively exploring the possibility of rolling out similar security entrance systems in other buildings, thereby delivering the seamless balance of security and elegance.
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