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In 2017, DITEK saw how power surges from the many natural disasters that took place damaged many businesses. In a natural disaster, or even everyday business operations, a facility’s entire investment in security, life safety and surveillance systems technology can be disabled or rendered useless in a few seconds. Surge protection solutions can mitigate those risks and protect security investments. Proactive approach to risk mitigation Throughout 2017, we also witnessed a change in how enterprises view surge protection, which included how investments are being made in surge protection to protect valuable security, life safety and surveillance systems, while also reducing downtime, manpower costs, liability vulnerabilities, and possibly compliance issues that can force businesses to actually cease operations. Effective security management is about mitigating risks. But risks cannot be mitigated without a proactive approach. Enterprises and integrators, who take the time to assess risk and to develop a strategy to incorporate effective detection, deter and response criteria to protect physical assets will be successful in 2018. 2018 and beyond That strategy includes designing surge protection into new security systems, while also adding surge protection to existing systems. Enterprises and security integrators who implement a surge protection strategy during security planning processes – or after – will be exercising prevention and mitigation, and they will be successful in 2018 and beyond. Surge protection devices have an untapped potential for enterprise surveillance and security systems In 2017, Ditek continued to offer security end users a solid surge protection solution. We also successfully educated system integrators, who are seeking value-added products or services to incorporate into their portfolios, on the importance of surge protection devices. Educating security integrators We believe that surge protection devices have an untapped potential for enterprise video surveillance and security systems, because they can and do meet safety and security challenges that have been rarely identified in the past. We are looking forward to 2018, when we will continue to develop new surge protection products – including a new product engineered to protect up to twelve individual fuel dispensers, which is critical to the financial operation of convenience stores. We will also continue to educate security integrators about the importance of including surge protection in the design/build RFP, to not only secure an enterprise’s valuable security equipment, but also to help integrators to differentiate their capabilities and knowledge from the competition.
Technology is changing the look and function of today’s security control rooms. Old-school CRT (cathode-ray tube) monitors are giving way to the thinner, flat screen monitors in the control room environment, but the transition is gradual. Randy Smith of Winsted still sees many control rooms that need to make the conversion, which is a boon to his company’s business. Furniture today is designed differently to accommodate the thinner monitors, often with larger screens. Need for integrated rack systems With the increase of IP-based systems comes the need for integrated rack systems that include advanced functionality such as cable management, adds Jim Coleman, National Sales Manager, AFC Industries. Server rooms are environmentally controlled by cooling systems and power systems monitored on the IP network. Low-profile flat screens allow centres to utilise space vertically, thus creating a smaller footprint for the consoles. Additionally, with IP-based systems, workstations will have a smaller footprint because there is less cumbersome equipment. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security, says Coleman. This environment also helps with cable and power management. AFC builds technical furniture racks that adhere to the precise needs of computer network server room operators. The company designs and fabricates LAN workbenches with versatile functionalities, and server room workstation racks that are scalable. There is a complete line of IT workbenches, IT computer racks and computer server rack mounts with flexible mounting options. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security Flexible control room designs Matko Papic, Chief Technology Officer of Evans Consoles, says the transition from bulky CRT equipment to flat-screen (lower profile) monitors was a major disruption in control room design; it changed the whole dynamic. Another evolution is the use of IP video streaming, which allows more flexibility in manipulation of audio-video content, and requires more flexible control room designs. Another shift, driven by larger, higher-definition monitors, is a shift to fewer monitors that display more information. Instead of a smaller monitor for each information stream, larger monitors now consolidate that information into “dashboard” displays. Looking ahead, control rooms will need to be more flexible, both in the initial design and the ability to adapt to changing technology, says Papic. Legacy customers who are currently using PCs may be moving to more remote applications. Sit-stand equipment will continue to be increasingly prevalent. “There will be more emphasis on flexibility, technology integration, and the ability to change over the life of the system,” says Papic. Consolidation of multiple operations into a single system A trend in security is consolidation of multiple physical operations into a single system, says Papic. As a result, more customers are taking more interest in alarm management and situational awareness. How is the technology being used in terms of alarm triggers? How can the systems react rapidly and provide information to a larger audience in the control room? These questions impact how control rooms are designed, and Evans Consoles can adapt lessons learned from other markets to these trends in the security arena. Greater use of technology is inevitable, says Coleman of AFC Industries. “It is virtually impossible for humans to monitor all security data at the street level in our cities,” he says. “As computers become more powerful and their programs more all-encompassing, we will see a greater shift to robotic and technology uses that will provide enhanced monitoring capabilities and safety Read our Control Rooms series here
The security industry will continue to see consolidation through acquisition in 2017. At the advent of IP camera adoption, we saw a great decline in large vertically integrated companies, which spurred a new era of innovation within smaller IP camera manufacturers, VMS providers and other hardware companies for storage and managed switches. We are now living in a new era of consolidation that is taking us full-circle back to vertical integration. Ultimately, the industry as a whole suffers because this consolidation will stifle innovation until the next big technology disruption takes shape. Interoperability across different verticals This time last year, we noted that the marketplace was moving toward converged technologies and the need for alarm management across multiple platforms into a common interface, turned out to be a popular request. If anything, we are only seeing just the beginning phases of this transition. The biggest surprise is that interoperability is not only confined to security technology, but also extends to parallel systems such as building automation, safety and environmental controls, and even Enterprise Resource Planning (ERP) software. Using Video Event Management Software (VEMS) alongside these intelligent platforms proves to be a valuable verification process for many new and exciting vertical markets. Arteco plans to continue the revenue growth and brand awareness achieved in 2016 Event-based video security software At Arteco, our highest growth sectors tend to be slightly insulated from economic fluctuation in the sense that we focus on securing critical infrastructure (electrical utilities and communications) as well as corporate and education campuses. Unfortunately, the continued growth in active shooter incidents have made physical security concerns top of mind for many organisations regardless of economic impact. The unexpected repercussions are that many new security technologies are emerging that cater to real-time event notification on both the macro and micro level. The exciting part of this trend is that users are leveraging a layered approach with multiple autonomous applications working together toward a common goal to improve security, which will hopefully ensure a high level of protection. Business growth and challenges Business has continued to grow year-over-year, and 2016 was a huge step forward for Arteco not only in terms of revenue growth, but also increased brand awareness in the United States and abroad. Our biggest challenge continues to be the crowded VMS market, which is filled with lower cost or even free substitute products. We are making great strides in overcoming this challenge by having a wonderful team of people, both on the technical and sales side of the organisation, who are focused on finding new and innovative ways to advance intuitive, open and affordable event-based and intelligent video security software into 2017. See the full coverage of 2016/2017 Review and Forecast articles here
The exhibition will let delegates get hands-on with some of the most innovative products in the CCTV industry A number of companies involved in the design, installation and operation of CCTV systems will be exhibiting as part of a sell-out seminar in London next week. Organised by the British Security Industry Association (BSIA), the event will take place at London’s Emmanuel Centre on Marsham Street – close to the Houses of Parliament and Westminster Abbey – on Thursday 12th November. The seminar will cover a variety of interesting topics including the latest changes in surveillance legislation and technology, whilst also exploring recent developments in the CCTV sector. Running alongside the seminar, the exhibition will give delegates the opportunity to get hands-on with some of the most innovative products in the industry. Exhibitors that will be showcasing their products on the day include: ATEC Security ATEC Security is a specialist security systems integrator and winner of multiple Security Excellence Awards. The ATEC Difference is about creating value not only through security innovation, but also by ensuring security projects deliver financial, operational, staff and business intelligence benefits. ATEC take time to understand your issues, your operating environment and your business, and deliver reliable integrated solutions and support built around your operational requirements. They achieve unparalleled quality through meticulous design, comprehensive documentation and rigorous project management, with processes built around Home Office best practice. The portfolio includes some of the most advanced technologies available from carefully selected manufacturers. Find out why customers such as London City Airport, The City of Westminster and First Capital Connect, choose to work with ATEC by visiting their stand. Dedicated Micros The seminar will cover a variety of interesting topics including the latest changes in surveillance legislation and technology, whilst also exploring recent developments in the CCTV sector Dedicated Micros will be showcasing their latest cost-effective high definition IP and analogue product ranges. Based on a unique architecture, these solutions provide greater reliability, connectivity, interaction and performance across a seamless operating system. Visit Dedicated Micros’ stand at the CCTV seminar to find out how their latest products can help to secure business. Bosch Security Systems Bosch Security Systems supply quality and innovative security solutions. They will be showcasing some of their latest in-camera technologies. Starlight technology offers a new quality standard in round-the-clock video surveillance. Regardless of lighting conditions, time of day or object movement, cameras deliver incredible levels of detail even in extreme low light situations. Intelligent Video Analysis (IVA) assists by alerting you when pre-defined alarms are triggered and by smartly combining up to 8 IVA rules, complex tasks are made easy and false alarms are reduced. Their Content Based Imaging Technology (CBIT) offers 3 main features: Intelligent Dynamic Noise Reduction, Intelligent Auto Exposure and Intelligent Tracking: IDNR technology intelligently distinguishes between noise and relevant information, such as movement, this reduces bitrate by up to 50%. National Security Inspectorate NSI is the first choice certification body for the UK’s leading providers of security and fire safety services. Over 1800 organisations commit to rigorous and regular checks by NSI’s national network of qualified auditors who carry out in the region of 4000 audits per year, verifying compliance with relevant Standards and industry Codes of Practice. Buyers who choose to contract NSI approved companies can be assured of security and fire safety services delivered to the highest standards by businesses committed to excellence. NSI will be delighted to talk to visitors at the CCTV Exhibition and Conference about the benefits of contracting NSI approved companies. Observant Innovations Observant’s PATROL Camera System is a vehicle mounted 360-degree panoramic video camera. PATROL enables visual documentation of everything occurring in the vicinity of a patrol or tasking, ensuring that nothing is missed. The system captures everything, in all directions, all of the time and has been built to withstand tough environmental and usage conditions. Featuring 360-degree panoramic imagery, hi-res 14 MP video and stills imagery and a rugged IP67 form factor, the PATROL Camera System provides a number of benefits including public reassurance, greater impartiality and improved dispute resolution. Also exhibiting will be Dallmeier Electronic UK Ltd and Thorn Security Limited.
It’s dangerous to compromise on safety features in search of a low-cost security solution, as it can put employees at serious risk Driving quality in the private security industry is vital to the ongoing effectiveness of the products and services that the industry provides. Figures show that, post-recession, buyers are increasingly aware of the importance of quality when it comes to choosing security providers, with 20% citing quality over price as a crucial factor in their decision. Pauline Norstrom, chief operating officer for Dedicated Micros, a CCTV manufacturer, is a strong advocate of choosing quality over price when selecting a security provider. Norstrom, who is also chairman of the British Security Industry Association (BSIA), recently delivered a speech on the subject at IFSEC, the largest event for the security industry in London. Here, Norstrom shares her views with SourceSecurity.com about the potential hidden costs of low-price solutions. The issue of quality over price is a fundamental issue for businesses, operators, buyers and security providers to consider. When we talk about quality in the security sector, we are talking about the safety of employees, the public, assets and commercial outputs. I recently watched a television show featuring a car manufacturer. Its message was about choosing quality rather than a low-cost option – the analogy it draws is someone buying a cheap parachute. The person who buys the more expensive parachute is the person who drives the car that works. Would anyone buy a cheap parachute? I certainly would not. Directors have a statutory responsibility for the safety of their employees, as compromising this is not only a threat to a company's profitability, but could put them out of business This comparison emphasises the gravity of choosing between quality and price. Choosing a security solution based solely on the latter can put the safety of your employees at serious risk. Directors have a statutory responsibility for the safety of their employees, as compromising this is not only a threat to a company's profitability, but could put them out of business. Risk assessments and mitigating recommendations Before selecting a security product or service, a formal risk assessment must be carried out in order to reveal a business's vulnerabilities. This is a necessity, as ultimately the cost of loss has a direct effect on a company's bottom line. I speak on behalf of the BSIA in urging business owners or their delegated authorities to engage with reputable security specifiers to help them develop an operation requirement specification containing key risks and mitigating recommendations. As a result, the chosen security provider must respond with the best solution to minimise risk and satisfy needs. Typically, cheap systems do not minimise risk as they use non-compliant products and have non-compliant designs, and therefore miss important events. So, while procurement teams may have achieved their purchase price target, they have put their business at risk and not fully met its needs. Low cost offerings’ safety compromises Buying cheap can also result in a high cost of replacement and increased insurance claims. When you take these risks into account, are the savings really worth it? Given that the highest quality products are available in the market, why are compromises made in the private security industry? What are the reasons? Chief factors include a lack of bank lending and Government support for British companies, the global economic crisis (which created opportunities for low cost offerings to creep into the marketplace) and a lack of working capital – in some cases, it might be about cash as opposed to price. But we do know that buying cheap must result in compromises, because cheap is usually associated with taking something out. So how exactly do you define quality in the private security industry? And why does quality often cost more? As an illustrative example, let's say you have two offerings, both of which meet the basic requirements set out in the operational requirements specification. The cheap offering may scrape through on terminology as many requirements specifications are distilled down to the lowest common denominator. But, as opposed to higher quality offerings, the added functionality and benefits are all extra and companies face having to pay more further down the line. It may also be that training and operating procedures are not provided. Security tailored to specific needs A cheap product will merely provide a “one size fits all” service that is not tailored to the specific needs of a business. A quality offering is one that not only ticks all boxes but provides additional value benefits and offers measurable return on investment (ROI). Manufacturers should not provide CCTV solutions that simply meet elementary criteria. Products must provide maximum innovation over and above the basic requirements of a security solution. An end user or installer would pay more for quality solutions than for cheap offerings because they achieve fast response to preventable loss, reduce network vulnerability and offer extensive support and expertise throughout the life cycle of the product. This support can prove invaluable to a business in the long run. A principal reason you pay more for a quality product is that there is more investment into that product's development, which incurs cost in time and resource. Support and care during the life of the product and contract cost money, as does the training and development of staff. In return for this investment, you are able to grasp what the product can do for you and get exactly the solution you need. Buying cheap can also result in a high cost of replacement and increased insurance claims. When you take these risks into account, are the savings really worth it? To establish whether your provider has a high quality product or service, you need to ask several questions. Do they respond to customer's needs? Do they provide continual assessment and improvement programmes? Are they members of an industry association, such as the BSIA? The answers to these questions should give you an idea of whether or not your business has invested in a cheap or high quality option. When you are using a cheap security solution, loss is not always obvious as the costs are hidden. It might be that in-house staff are covering the deficiencies, or keyholders are called out unnecessarily, resulting in increased overtime costs. The costs may not measure truly what is the impact of a service on a business, so there needs to be a holistic view taken. Those who have this view are often directors or senior managers – otherwise the cost of ownership is little understood by buyers. Market knowledge and vulnerability awareness If you are involved in procurement of services, you need to have security market knowledge. Procurement teams must understand what makes a security provider different and better and who is responsible for business loss if something goes wrong. Business leaders must ensure their procurement teams are properly apprised and make sound recommendations based on industry knowledge. In the United Kingdom, this knowledge can be found within the BSIA, as it contains 18 discreet sections covering all areas of the security market, from access control to police to public services. These sections are designed to meet very specific requirements. So to conclude, it is my view that quality is far more important than price and compromises should not be made when it comes to security and safety. These are board room responsibilities and directors must be apprised to the risks and vulnerabilities. The way that procurement teams and owners and operators can protect themselves is by choosing a company which opts into quality, best practice and standards – a company that is different and ultimately better than the others. Low quality providers get away with offering cheap solutions if business owners take no interest, but this will ultimately come back to haunt the business as they will end up footing the bill.
The event enables CCTV manufacturers and installers to showcase their latest technological developments A popular CCTV seminar and exhibition is set to arrive in London this November, and will provide an opportunity for CCTV companies to reach out to delegates from a range of organisations including local businesses, civic authorities and the Police. Organised by the British Security Industry Association (BSIA), the event will take place at London’s Emmanuel Centre on Marsham Street – close to the Houses of Parliament and Westminster Abbey – on Thursday 12th November, and is expected to follow on from the success of a series of CCTV seminars held by the Association over the past couple of years, which have served to highlight the appetite for information regarding CCTV best practice among end-users and security buyers. A limited number of exhibition spaces are available at the event, enabling CCTV manufacturers and installers to showcase their latest technological developments, while an informative seminar will explore the latest changes in surveillance legislation and technology, while exploring recent developments in the CCTV sector. Confirmed speakers at the event include: Tony Porter LLB QPM, Surveillance Camera Commissioner Detective Chief Inspector Mick Neville, Central Forensic Image Team, Metropolitan Police Pauline Norstrom, Chief Operating Officer at AD Group / Dedicated Micros and Chairman of the BSIA Simon Adcock, Managing Director of ATEC Security and Chairman of the BSIA’s CCTV section James Barrett of Safer London The event is kindly sponsored by the British Standards Institute (BSI). The BSIA expects the event to attract around 150 delegates from a number of organisations across the South East, for whom admission will be free of charge. Meanwhile, exhibitors will benefit from the following: 1 table with electrical connection Refreshments / lunch (for 2) Company logo on the programme for the day Inclusion in pre and post event promotion, including press releases, email marketing and social media activity A copy of all delegates’ contact details, sent post-event The opportunity to promote attendance at the event via the BSIA’s YouTube Channel
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