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Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organisation, because the previously under-utilised data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organisations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognise patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviours of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimising city management and infrastructure. When video data is aggregated over time, it can be visualised into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous behaviour. A city could, for instance, analyse the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behaviour, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services. Analysing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimised based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimisation. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimisation – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organisations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
The casinos use AXIS 231D+ and 233D PTZ Dome Network Cameras for broader coverage of gaming areasMissionAs the Choctaw Nation of Oklahoma began to expand its casino operations, tribal leaders realised that many of their facilities had outgrown the limitations of their existing analogue surveillance technology. In looking to modernise their security system, they sought an open IP-based solution that would provide secure, evidentiary-quality video recordings, operate at 30 frames per second and would be easy to set up and expand without major expense or disruption of gaming activity.SolutionChoctaw Nation's own onsite team worked with Axis partners - ConnectionsIT of Santa Rosa, California and CameraWatch Technologies of Jackson, Mississippi - to install an array of Axis fixed dome and pan/tilt/zoom (PTZ) network cameras on the casinos' fibre backbone. The Axis cameras monitor back of house hallways and money areas as well as building exteriors, parking lots and high-stakes gaming areas. Several of the casinos manage the Axis network cameras with a universal video management system from UK based software company Petards, while others use the fully integrated IP video management and access control solutions, Omnicast and Synergis, from Canada-based Genetec. In both cases, the systems allow operators to change camera settings through the network, avoiding disruption of business operations where the cameras are deployed. Choctaw Nation's onsite team worked with Axis partners - ConnectionsIT and CameraWatch Technologies - to install an array of Axis fixed dome and PTZ network camerasResultSecurity teams monitor the cameras 24/7 from surveillance rooms on the casino properties, enabling them to immediately respond to any incidents of theft, customer safety or questionable behaviour by patrons or employees. As word spreads of the new surveillance systems, tribal leaders are noting a significant drop in fraudulent slip and fall claims and shortages at the tables and the tills.Addressing the limitations of legacy technologyThe Choctaw casinos' legacy analogue cameras were becoming a hindrance in working with local law enforcement. The images they captured were of insufficient resolution to be acceptable in court. And because the images were being recorded on VCR tape, they wore out over time, creating difficulties for security teams who had to play back video repeatedly over several days or weeks during an investigation."Casino security needs advanced cameras that will capture the details of a card, a ticket, the number of chips thrown on a table or under one's hand," explained Paula Penz, gaming commissioner for the Choctaw Nation, the third largest Native American tribe in the United States. "Axis network cameras produce excellent quality, resolution and clarity - which are essential for our business." Another important feature of the Axis technology was the ability for the network cameras to operate at 30 frames per second, a standard that exceeded the guidelines set by the National Indian Gaming Commission.Other criteria that favoured Axis network cameras were their support of Power-over-Ethernet which allowed the casinos to save installation costs by using a single cable to both power the cameras and transmit the video over the network. In addition, the selection committee valued that the Axis network cameras supported both MJPEG and H.264 advanced compression at a full 30 fps, allowing casinos to affordably maintain 14 days of archival storage.To date, the Choctaw Nation has replaced all the analogue cameras on the floor and back of house with Axis network cameras in its Pocola, Oklahoma casino. Choctaw is also using Axis network cameras in the back of house, money areas and on the floor of the Broken Bow, Stringtown, McAlester and Grant casinos as well as at its Durant Casino Resort. With casino renovations and expansions underway, as well construction of four new facilities by the end of 2010, Choctaw Nation expects to deploy more than 3,000 Axis network cameras in its gaming operations.The Choctaw Nation chose AXIS 216FD Network Cameras with advanced image processing that delivers crisp images in low lighting as well as glaring brightnessHandling ever-changing light levelsAnother challenge in the deployment was the extreme light level variations typical of casino environments - everything from dimly lit areas to flashing signs and neon lights. "We wanted surveillance cameras that could react quickly to lighting changes without compromising image quality," shared Jason Pritchard, integrations manager for the Choctaw Nation's Onsite Solutions group.The Choctaw Nation chose AXIS 216FD Network Cameras with advanced image processing that delivers crisp images in low lighting as well as glaring brightness. The automatic iris control changes the lens aperture to maintain optimum light level to the image sensor. The casinos also deployed AXIS P3301 Fixed Dome Network Cameras with H.264 compression and built-in, 2-way audio capability, including an audio detection alarm that allows for real-time communication with patrons, staff or intruders. "This feature eliminates the cost of installing separate cabling for microphones in the cash booths," said Pritchard.Several casinos also use AXIS 231D+ and AXIS 233D PTZ Dome Network Cameras for broader coverage of high-stakes gaming areas, parking lots and general floor activity. The newest Durant Resort Casino continues to embrace high-performance surveillance in its 4-story parking garage with AXIS P3343 Fixed Dome Network Cameras, which come equipped with many advanced functions including true day and night capabilities.Deterring fraud and crime"We are focused on protecting our assets and ensuring the safety of our staff and customers," stated Paula Penz. With the Axis network cameras in place, the casinos have been able to address slip and fall incidents and other insurance claims with high-quality video documentation that can be entered in evidence whether in tribal, district or federal court. The Axis network cameras have also augmented efforts by casino security guards to deter employee and patron theft and other illegal activity that directly impact the bottom line.
Petards' Italian job: ProVida 2000Petards, working alongside their Italian partner, are delighted to announce the ProVida 2000 Modular system will be helping Italian police carry out mobile speed enforcement and surveillance.95 of the market-leading in car speed enforcement systems have just landed in Italy from the Gateshead factory, where they will be fitted to the specialist Italian Carabinieri traffic cars. The order also brings the total number of ProVida systems now actively patrolling Italian roads to almost one thousand.Renzo Schettini, Channel Manager for Petards said: "Gaining this order is excellent news for Petards and shows the international strength of the ProVida brand. When the Carabinieri were looking for a supplier, the capability and ease of use of our system was key - as was the experience we have in international markets."ProVida can claim to be the world's best selling in-car police surveillance tool with over 70% of the UK's police forces actively using the system. The brand has also now stretched to over 20 countries as diverse as Germany and Sweden to Hong Kong and South Africa.While the Italian systems will use only the surveillance and speed measurement tools, ProVida, can also be seamlessly combined with ANPR cameras (Automatic Number Plate Recognition) to allow police officers to automatically monitor vehicles and be alerted (via numerous databases) to those recorded as stolen or with no valid road tax.Bill Conn CEO of Petards Group plc was also delighted with the success of the Italian project stating: "While historically the UK has lead the way in surveillance, speed measurement and ANPR, the rest of the world are rapidly catching up and are understanding the long term benefits of systems like ProVida. We have seen real growth in opportunities overseas and expect this to develop even faster in the coming years."
Axis network cameras installed in the Durant, Broken Bow and Pocola casino locationsAxis Communications recently announced that more than 300 of the company's network cameras have been installed in three casinos owned by the Choctaw Nation of Oklahoma. The Axis network cameras will be used in conjunction with the Universal Video Management System (UVMS) solution from Petards, Inc., a developer of advanced video surveillance systems and one of the leading security suppliers to the Choctaw Nation.Axis network cameras were installed in the Durant, Broken Bow and Pocola casino locations to monitor gaming floors, high-stakes poker tables and slot machines. The Choctaw Nation selected a network-based solution because it wanted to implement a more advanced surveillance system that could handle the increased foot traffic in existing and new casinos; and because the network cameras were easy to install and maintain."Choctaw Nation is experiencing a high level of growth that demands the kind of sophisticated surveillance technology Axis network cameras provide," said Dan Breshears, executive director of Tribal Police Security and Surveillance for Choctaw Nation of Oklahoma. "A network-based system enabled our team to take advantage of power over Ethernet, eliminating the need for power outlets at camera locations further increasing the constant and ongoing use of the system." Axis network cameras were chosen because of their ability to perform effectively even in the most challenging physical environmentsAxis network cameras were chosen because of their ability to perform effectively even in the most challenging physical environments. Crowds, noise and variations in lighting typically found in casino settings often compromise the ability to secure video that is clear enough to identify thieves and be used as evidence in a court of law. "Axis' wide product portfolio, including everything from video servers to megapixel cameras, is important in large installations," said Fredrik Nilsson, General Manager, Axis Communications. "Our ability to deliver optimal performance in Choctaw Nation's casinos demonstrates our commitment to providing solutions that work well and meet the most challenging needs." Most of the cameras used in the casinos provide automatic iris control, allowing the iris aperture to change and maintain optimum light level to the image sensor. This feature is critical for capturing quality video images among the bright and flashing lights of a casino, providing high image quality under difficult lighting conditions.
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