RIVA CCTV Software(1)
RIVA stand for "Realtime intelligent Video Analytics", an intelligent 3D-video analytic system which is already integrated in all RIVA cameras and encoders as a standard feature. The basic version VCA Presence continually tracks moving and stationary objects and persons and generates real-time alerts. Furthermore, camera tampering is detected. More VCA packages for special applications as well as several individual analytic filters can be purchased additionally. Thereby you always receive an analytic system for your individual needs at the best possible price. Due to the intuitive 3D graphic interface the video analytics can be set up quickly and easily. Thus, it takes only a few minutes until your camera and all functions of the analysis are ready to use. Once ready the video analytics tracks up to 100 targets and has up to 40 detection zones per camera. Also false alarms are reduced to an absolute minimum. Because a self-learning algorithm that automatically adapts environmental changes, ignores light changes due to cloud formation, artificial light and auto-iris camera operation as well as repetitive movements such as swaying trees or rippling water. Furthermore the video analytics adjusts to image degradation caused by rain, fog, dirty lens and low sun position glare. Another huge advantage is that personnel and storage costs as well as the data volume are reduced. Due to the special filters, the camera only transfers what is requested. Get to know the analysis filters and –packages from RIVA and let yourself be surprised by the benefits of the video analytics in a 10-part VCA series. In the next part you will learn which filters and cameras are necessary for an optimal perimeter protection.Add to Compare
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There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (CCTV at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labour to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open architecture platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple licensing processes and pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing and matching camera license types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto camera detection and configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart camera driver technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers 6) Importance of network security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomised video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.
According to the reports of not-for-profit organisation Gun Violence Archive, the year 2018 has seen 323 mass shooting incidents as of November 28 in the United States. This number is 346 for the year 2017 and 382 for 2016 (more statistics are available here), with “mass shooting” defined as cases where four or more people are shot or killed in the same time period and location. While definitions of mass shooting vary with organisations in the US, the count of over 300 incidents per year, or about once per day on average, is simply alarming. It raises public safety concerns, ignites debates and protests, which in turn lead to public unrest and potentially more violence, and increases costs for governments from the regional to federal level. Most importantly, the loss of lives demands not only improvement in post-incident handling and investigation, but also new prevention technologies. Gunshot detection solutions AI weapon detection offers a more efficient alternative to prevent active shooting There are several gunshot detection solutions in the security market, commonly used by law enforcement agencies to detect and locate gun fires. These systems function based on acoustic recordings and analyses and often in combination with signals detected by sensors of the optical flash and shockwave when a gun is fired. However, gunshot detection by nature dictates that the law enforcement can only react to a shooting incident that has occurred. With fast action, law enforcement can prevent the incident from escalating, but lives that are lost cannot be recovered. With the development of artificial intelligence in object recognition, AI weapon detection offers a more efficient alternative to prevent active shooting: AI can visually detect guns based on their shapes before they are fired. The AI is trained to recognise firearms in different shapes, sizes, colours, and at different angles in videos, so that the AI weapon detector can be deployed with existing cameras systems, analyse the video feeds, and instantly notify security staff when a gun is spotted. Comparison of the advantages for law enforcement and public security agencies Legacy gunshot detection using sensors AI weapon detection Reactive measure: detect after guns have been fired Proactive measure: detect before guns are fired Time to action: within 1 second Time to action: within 1 second Unable to provide visual data about shooter(s) Can provide data about shooter(s) based on the camera recording: clothing, luggage (backpack, handbag, etc.), facial features, vehicle Unable to track the location of the shooter(s) before and after shooting because of the lack of sound Can track the shooter(s) using AI Person & Vehicle Tracking, AI Face Recognition, and AI License Plate Recognition False detection caused by similar sound such as fireworks and cars backfiring Minimal to no false detection, as AI can distinguish different types of handguns and rifles from normal objects (umbrella, cellphone, etc.) Require physical deployment of gunshot detection sensors Can be used with existing camera systems, do not require special hardware Complicated to deploy, require highly trained professional Easy to deploy as an add-on to existing video surveillance system - Can integrate with gun-shot detection to create a “double knock” audio and video active shooter alert system Gun-shot detection advantages In addition to advantages for law enforcement and public security agencies, this type of visual-based pre-incident detector has three-fold advantages for the public: Save lives by spotting the shooter before the shooting event. Minimise the chaos entailing an incident: panic and chaos caused by a shooting incident often adds to injury, as people run, fall, trample on others… With an AI weapon detector, when a gun is spotted, the system sends an alert to security staff, who can quickly control the situation in an organised manner and apprehend the intending shooter. Can be added as a SaaS (Security as a Service) component to small business and home surveillance systems, e.g., intrusion detection alerts (home invasion incidents with firearms number over 2500 per year nationwide). For a complete active shooter detection system, video-based AI detector can operate in conjunction with gunshot detectors for enhanced security. Traditional X-ray based weapon detection or metal detection entrance systems are complicated and expensive; with AI video technology, active shooter detection system can be cost-effective, and after all, what price tag can one put on a life? Written by Paul Sun and Mai Truong, IronYun
IFSEC welcomed 23,079 visitors through the doors, increasing attendance by 2% from 2014, driven by UK attendees IFSEC International 2015, organised by UBM EMEA, is pleased to announce another hugely successful year for Europe’s largest security event. Running from 16-18 June at ExCeL London, IFSEC International welcomed 23,079 visitors through the doors, increasing attendance by 2% from 2014, driven by UK attendees. Attracted an additional visitors IFSEC International benefitted from the co-located events within the Protection & Management Series, attracting an additional 4,536 visitors1 from across the venue. This highlights the power of these show’s being located alongside each other, demonstrating that it is the go-to place for sourcing the latest products and innovations, as well as, discovering expertise across security, fire, facilities, and safety. The show continued to attract the senior decision makers from across the industry with a 14% increase in end-users and a 42% increase in directors and company holders, demonstrating the quality of visitors remains at an all time high. Video Surveillance, Access Control and Integrated Security remain significant areas of interest, while the ever increasing topic of Safe Cities, which was reflected by the education available on the show floor, and IT & Cyber Security received more attention than ever before. "The atmosphere on the show floor was fantastic with plenty of innovation and industry expertise on display" As the industry becomes increasingly globalised, IFSEC International remains a truly global event as represented by 33% of total attendees from 112 countries, along with exhibitors coming from 45 countries. For the second year the UKTI Events Alliance worked with the British Security Industry Association (BSIA) to bring inward missions of Commercial Officers and relevant buyers from target countries to meet with UK based organisations at IFSEC International. Exceeded all expectations for 2015 Gerry Dunphy, Event Director for IFSEC & FIREX International, said: “IFSEC International once again exceeded all expectations for 2015; the atmosphere on the show floor was fantastic with plenty of innovation and industry expertise on display across the three days. We have had a great response from both our visitors and exhibitors and we look forward to returning to London in 2016 to continue to be the industry leading event showcasing the latest security technologies from across the globe.” Exhibitors to the show were equally enthusiastic about IFSEC International, TDSi one of the UK’s leading suppliers of integrated access control systems reported a 25% year-on-year rise in export market visitors to its stand this year. “IFSEC International is a great barometer of the state of the security industry and it was obvious that the market has become truly globalised, with a sizeable increase in visitors travelling from other regions to see the latest and best the security industry has to offer,” said John Davies, Managing Director, TDSi. “IFSEC International is a great barometer of the state of the security industry" Highlight at IFSEC Additional highlights at IFSEC International this year included the launch of the Inspirational Speaker Series which attracted large crowds from across the security, safety, fire, facilities management and service management industries to the 400 capacity theatre each day. Kicking off with Baroness Karren Brady on the first day, followed by Sir Ranulph Fiennes on the second day and finishing with Sir Chris Hoy on the final day, each speaker took to the stage to share anecdotes from their own illustrious careers and offer some invaluable advice on leadership and achieving success in any field. Another new launch for IFSEC International in 2015 was the Benchmark Innovation Arena which welcomed over 40 finalists for the annual industry awards, a series of 10 minute pitches and short Q&A sessions were hosted by leading companies including Bosch Security, Vidicore, UTC Fire & Security and Secure Logiq, to name a few. This exciting new format provided visitors to IFSEC International with a detailed look at these new products that are delivering a real benefit to end users, integrators and installers. IFSEC International 2016 takes place from 21st-23rd June at ExCeL London.
IFSEC International will launch a brand new zone within the show - Innovation Arena 2015 has already seen major incidences that have tested the security industry across the globe and as threats continue to evolve IFSEC Internationalhas a crucial part to play in keeping the industry abreast of the latest technologies, developments and best practices. Taking place at ExCeL London IFSEC International 2015 will run from 16-18 June. IFSEC International has been at the heart of the security industry for over 40 years and this year it will continue to showcase the future of the industry alongside truly groundbreaking content. Core theme - innovation A core theme running across IFSEC International this year is innovation, having conducted a significant amount of research following the 2014 edition of the show, a key topic that both exhibitors and visitors kept coming back to was the opportunity to see genuine innovation across the show floor. With this in mind IFSEC International will launch a brand new zone within the show this June, the Innovation Arena in association with leading industry title, Benchmark Magazine. The new theatre will host a series of 10 minute pitches from the Benchmark Innovation Awards finalists. With nearly 40 different companies already confirmed to participate, covering site protection hardware and software, business intelligence, video surveillance hardware and software, video analytics, infrastructure along with access control hardware and software, the Innovation Arena will showcase back to back innovation from across the industry throughout the three days. Short presentation from well-known organisations Organisations such as Panasonic, Bosch Security, Vidicore, UTC Fire & Security and Secure Logiq, to name a few will give a short presentation about their shortlisted product and then open the floor to questions. This exciting new format provides visitors to IFSEC International a detailed look at those products that are delivering a real benefit to end users, integrators and installers. Running alongside the Innovation Arena is the IFSEC International Innovation Trail which will help visitors easily access the new technologies that have come to market that will be featured at the show this year. A core theme running across IFSEC International this year is innovation, a key topic that both exhibitors and visitors kept coming back NICE Suspect Search - video analytics tool Highlights of the IFSEC International Innovation Trail include the NICE Suspect Search, a patent-pending video analytics tool that quickly locates and retraces the movements of a suspect, lost child, or other person of interest within a video surveillance network. Video footage from different cameras and time frames can be reviewed in just minutes, as the system automatically filters out 95 percent of irrelevant images. GP Systems will introduce their new palm vein identification technology at IFSEC International, an accurate and secure technology that makes it a perfect fit for the banking industry. RISCO HandyApp - smartphone application Additional confirmed participants in the Innovation Trail includes the RISCO HandyApp, the first smartphone application dedicated to supporting the sales and installation activities of professional security installers. The app allows installers working with RISCO products to increase their efficiency and sales potential by providing access to everything they need for a smooth installation. Vorty will launch the new Vorty Net smartphone operated access control system, a Bluetooth proximity reader that allows or denies a selected smartphone access to unlock any door electric strike, electromagnetic lock, automated garage door, motorised gate or barrier. Sony PXW-FS7 4k XDCAM camera Also Sony Professional, who recently won the Technology Innovation of the Year at the Digital Studio 2015 Awards in Dubai, will be showcasing the PXW-FS7 4k XDCAM camera that features a Super35 CMOS sensor capable of shooting in 4K Quad Full HD (QFHD) and super slow-motion Full HD. Avertic Armour - chainsaw protective textile Finally, Engtex AB will showcase its highly advanced textile Avertic Armour, developed from the No. 1 chainsaw protective textile, Avertic Pro+. This warp-knitted textile uses the world´s strongest fibre designed to withstand break-in attempts when heavy duty tools are used. These new products, plus many, many more, will make up the IFSEC International Innovation Trail; ensuring visitors can easily find all the groundbreaking technology and new products at the show. Gerry Dunphy, Event Director- IFSEC International states: “This year we really wanted to put new products, the latest technology and most importantly innovation at the very core of IFSEC International, the introduction of the Innovation Arena and the expansion of the Innovation Trail really highlights this. We are really excited to be shining a light on all the great advances that are currently being made within this industry and look forward to celebrating and showcasing these in June.” IFSEC International Innovation Trail which will help visitors easily access the new technologies that have come to market High-level expertise delivered by leading experts Along with all the innovation at IFSEC International there will be plenty of high-level expertise delivered by leading experts within the security industry and beyond. For 2015 IFSEC International launches its Inspirational Speaker Series with three high-profile personalities covering the sports, business and extreme adventure worlds, each of the keynote speakers have reached the pinnacle of their careers and will share their expertise and unique experiences with the IFSEC audience. In its inaugural year the Inspirational Speaker Series will host leading businesswoman Baroness Karren Brady CBE, the world’s greatest explorer Sir Ranulph Fiennes OBE and international cycling superstar Sir Chris Hoy MBE across the three days. Another popular education platform that will return in 2015 is Safe Cities, a stream at IFSEC International which will focus on the protection of larger urban areas, critical national infrastructure and business continuity. Suited for senior and strategic personnel responsible for the protection of major assets within a city, Safe Cities will provide high level thought leadership sessions to provide more insight into this fast growing concept. Networked technologies and current trends all feature heavily in the Safe Cities Seminar Theatre, exclusively sponsored by Eaton. Keynote address on ‘Safe, Smart and Connected Cities’ A taste of what visitors can expect within Safe Cities this year includes a keynote address from the Futurologist Dr. Simon Moores on ‘Safe, Smart and Connected Cities’ where he will look at emerging trends and technologies, the impact of big data and the Internet of Things along with the challenges and opportunities. Paul Adams the Director of Strategic Marketing, EMEA at Alcatel Lucent will host a session on ‘Transforming Public Safety with Smart Technologies and Secure Infrastructure’. Finally, Brian Kilkelly, the CEO of World Cities Network will host a seminar with the title ‘Improving the Resilience of Cities – the Application of Technology’, he will explore the opportunities from the availability of data and ever cheaper computing power to anticipate problems and coordinate resources. Safe Cities visitors to IFSEC International can access the full Safe Cities seminar programme and take advantage of the networking opportunities adjacent VIP Lounge, sponsored by Siemens. 2 new partnerships into Safe Cities Safe Cities will provide high level thought leadership sessions to provide more insight into this fast growing concept This year IFSEC International will also incorporate two new partnerships into Safe Cities, the first is with HyperCat, a leading consortium of major technology developers who are driving the standards of interoperability and they will be discussing their HyperCatCity Initiative at Safe Cities. The second exclusive partnership for Safe Cities is with Euralarm, the association that represents the electronic fire and security industry, who will run their own dedicated half-day conference called Smart Cities: Digital Solutions to Keeping Citizens Safe and Secure. The education programme at IFSEC International also incorporates the Keynote and Convergence Theatre; here leading players from across the security industry will debate the latest issues in cyber security or access control along with case studies and panel discussions around the state of the nation. Trends & technologies for video surveillance Sessions within this theatre include Jim McHale, Managing Director, Owner and Founder of Memoori Business Intelligence Ltd who will present on the Internet of Things in Buildings (BIoT) and the part security will play in this. Additionally, Atul Rajput, Regional Director (Norther Europe) for Axis Communications will look at the game changing trends and technologies for video surveillance in 2015 and beyond. Another highlight in the theatre will be a cyber-security master class from David Emm from Kaspersky Lab UK, in this session he will review the threat landscape in 2015, assess the malware evolution and give predictions for the future. The third education theatre within IFSEC International is the Security Solutions Theatre that will run seminars led by Will Lloyd the product development manager at BRE Global, Jim Swift from BB7 and Dave Tynan the VP at MicroPower Technologies amongst others. New additions to Gadget Zone In 2015, IFSEC International will also introduce some great new additions to some old favourites; the Gadget Zone will join the Security & Fire Installer Live feature. Research highlighted that visitors want to get hands on with the products before they buy and this will provide the perfect opportunity to try out the biggest and latest range of products in one place. Along with the new Gadget Zone, Security & Fire Installer Live will also incorporate the Toolshed in partnership with Anglia Tools, the Fire & Security Jobs Bar, the NSI Expertise Hub and Engineers of Tomorrow, amongst other activities. Protection & Management Series The education programme at IFSEC International also incorporates the Keynote and Convergence Theatre IFSEC International will once again be presented as part of UBM EMEA’s Protection & Management Series. The Protection & Management Series encompasses five major shows in related marketplaces covering safety, service management, facilities, security and fire, the overall ethos of the series is about protecting and managing buildings and places of work, along with the people and information within those places of work. The Protection & Management Series encompasses IFSEC International, FIREX International, Safety & Health Expo, Service Management Expo as well as Facilities Show, in 2014 the combined events attracted more than 40, 000 attendees over three days to London’s ExCeL.
Software counts customers in different areas and detects how long customers stay in store The Slovenian retail chain Merkur is one of the first to use ViDiCore GmbH’s PriVendo for a better customer understanding. Merkur trgovina, d.d. (Merkur trade, Inc.) is the Slovenian market leader in sales of home products and DIY, electro-installation materials, apparatuses and appliances, machinery and tools, ferrous and non-ferrous metal products, and industrial items for professional use. The 1896 established company based in Naklo (Oberkrain) operates various stores in Slovenia. Merkur´s mission is to provide high quality products and services to ensure customer satisfaction. New retail software PriVendo will help in management The Slovenian chain is already well known for its modern, well-stocked and shopper-friendly sales centers. Due to the wide variety of products, Merkur is able to meet customer demands successfully but for its management it is sometimes difficult to manage such a huge store. Several questions had to be answered to support all products and departments in the right way and to meet all customer needs: Do we have an adequate number of staff in all departments at the right time? Are all products placed in the right way? Which products should be supported through marketing campaigns? How successful was our last promotion? How many check outs should be open at what time? How effective are our shop windows? In which products are our customers most interested in? And so on. To answer all these questions easily and quickly, the new retail software PriVendo has been installed at Merkur. This software counts customers in different areas at different times and detects how long customers stay in store, in a department or in front of a product. Furthermore, it can differentiate if a customer is interested or even engaged in a product. Results are presented clearly in form of heat maps, hot spots, diagrams or tables. With these information queues can be managed, staff plans can be made, marketing campaigns can be evaluated and planned, products can be (re)placed, shop windows can be designed and a lot more. Improve customer satisfaction & realise new marketing campaigns After implementing PriVendo with the help of some 360° sensors Merkur could improve customer satisfaction significantly by replacing products and realising new marketing campaigns adapted to the requirements of their customers. Saša Percic – head of sales – confirmed that the results are very important for the marketing and human resource department as well as the sales team and management. Furthermore, Percic underlines the easy handling of PriVendo and the rapidly available results.
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