CCTV software - Expert commentary

Reopening doors: What steps should be taken to ensure safety and security?
Reopening doors: What steps should be taken to ensure safety and security?

A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff costs, it also comes with a risk of retail theft at self-checkouts. With the circumstances the world now finds itself in i.e. mass unemployment, financial uncertainty, the retail industry has seen an influx in these types of petty crimes, hitting retailers during an already turbulent period. While retailers are taking precautions to protect themselves and their patrons in this new era of in-person shopping, it’s important to ensure the business itself is protected. A popular method to combat these fears is to employ on-site security personnel, however, as we continue to adapt to new operating guidelines, retailers must begin thinking past the immediate future, and begin implementing long-term security solutions to prepare for life after lockdown such as strong CCTV systems with remote access. How has the security industry adapted its services to a post-lockdown world? Technological innovations like thermal recognition are key to adapting security systems for a post-lockdown world. Businesses which previously relied on facial recognition now must update their methods to account for shoppers wearing masks on-site and in-store. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016 Biometric systems are now able to identify people with face masks, and thermal recognition such ADT’s Thermi-Scan system which can track human body temperature without the need for contact. Implementing these safe protocol procedures protect both employees and customers against virus outbreaks such as COVID-19. The need for these advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027. Artificial intelligence has been hailed recently as the way forward for remote security needs, and whilst business-owners continue to navigate procedures of returning to work post-lockdown, having remote access to real-time security monitoring is essential now more than ever. What are the main measures stores can take to prevent or reduce theft? Strategically placing a multi-camera surveillance system to ensure clarity, eliminate blind spots, and deter thieves should be top priority. It’s equally essential to invest in a system which has an efficient playback programme, particularly in situations where reviewing important footage efficiently can offer vital information to the police force. Advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027 As business-owners continue operating at reduced hours and with limited on-site staff, being able to access camera footage quickly and remotely is a key factor to consider. Whether owners opt to receive an alert on a mobile device allowing them to review notifications, or if their system is monitored by a remote security centre, it’s important to be able to access footage quickly for added efficiency and ease. Facial recognition and AI have been popular points of discussion in relation to security cameras and CCTV. While careful considerations must be taken prior to utilising any sort of facial recognition technology, including conducting a Privacy Impact Assessment, the benefits include being provided with real-time tracking of repeat offenders which immensely helps the prevention of in-store theft. Here are some key points to consider when choosing in-store surveillance: Assess your needs – To get the best out of your security system, it is essential to analyse what your requirements are for your business as they might have changed to adapt to a post-lockdown world Camera setup – With store layouts shifting to accommodate social distancing guidelines, it’s important to re-evaluate the current set-up of any security cameras. Depending on any layout updates, it might be important to consider operating multiple cameras in one area to ensure a peripheral view and eliminate any blind spots Camera positioning – For optimal performance, check that light sources are not obstructing your view such as glare from the sun. It is also worth considering the height at which cameras are installed to maximise surveillance Check the focus – It is worth testing camera lenses bi-monthly to ensure that lighting or weather hasn’t affected the focus of the lens, resulting in a blurry visual Remote access – As guidelines continue to evolve, ensure you’re able to access any necessary camera footage quickly and safely in case of emergency Will we begin to see a reduction of theft as new technology is implemented? We’re beginning to see incidents of shoplifting and theft being taken more seriously by law enforcement. In the coming months, for the first time in Britain nearly twenty shoplifters who were either caught red-handed or identified on CCTV will be appearing before magistrates. While currently these court cases are being pursued by a private police force, these actions come after a Government plea to high-level police to prosecute shoplifters stealing under £200. Retailers have long voiced concerns that forces have abandoned low-level thefts and these steps are small but show that businesses are being heard. As innovations in surveillance security continue, we’ll be seeing a move away from human involvement which will create a more reliable and efficient system able to rely on machine learning and analytics. While there have been wider strides made in utilising AI for surveillance, these are largely being used currently by local governments to alert police forces to threats of criminal activity. It’s not unreasonable to think that in the near future, these types of smart technology will be employed by private businesses to analyse suspicious behaviour or possible theft. However, as we see an increase in the advancement of security technology, we anticipate that those inclined to commit in-store theft will adapt their methods, therefore retailers should look to regularly evaluate their security needs to keep risks at bay.

Can CCTV become a more effective tool?
Can CCTV become a more effective tool?

We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line.  How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location.  Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.

Thermal cameras and smart cities: Preventing COVID-19 in public places
Thermal cameras and smart cities: Preventing COVID-19 in public places

With the pandemic still in full swing and no certainty as to when exactly it will come to an end, the world has been battling anxiety for months now. And with each day, circumstances change quickly and almost make it impossible to predict what will happen next, how events will unfold, and what actions to take in light of a new situation. But one thing is certain: the world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way. In this situation, what is possible to control is how the world will continue reopening – and specifically, how to ensure the safest possible reopening that will ensure the return of some degree of normalcy to people’s lives and business operations, while also managing the risk of COVID’s spread in the most efficient way. Our highly digitised, technologically advanced world This is when the power of technology comes to rescue the day: what truly sets the global crisis we face today apart from other calamities that humanity has encountered over year is the fact that it has developed in a highly digitised, technologically advanced world where each day brings about innovations with a sole purpose to make daily life and operations easier and more streamlined. And among these, the star of the past decade has been artificial intelligence. The world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way While AI has many avenues of introducing efficiency and fast problem-solving, there is one specific application that will further fuel the reopening of the world and successfully keep the spread of the virus abate. This “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. With such a level of sophistication that can ensure uninterrupted monitoring and analysis of large public spaces, these AI technologies can ideally operate best as cloud solutions to ensure a collaborative network with maximum scalability and widespread implementation. As these technologies increase in ubiquity and find their way into daily operations of businesses globally, the cost of the smart solutions will decrease proportionally to the growth of their reach. There are some highly specific ways to create this collaborative network of interconnected safety tools in the current climate. Here are some applications that have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. Maintaining social distancing practices The most important step everyone around the world has taken to contribute to the effort of slowing the spread of the virus has been social distancing. A six-foot-distance has become a new social norm that has quickly been adopted globally and become a habit to people who are naturally used to being close to others and socialising without giving distance a second thought. The star of the past decade has been artificial intelligence So, it is natural that such distancing measures take time to get accustomed to – and it is also natural that individuals may forget about them from time to time. To help maintain the six-foot distance between people at all times and give them slight nudges to keep the rule top of their minds, AI video technology can be trained to estimate the distance between individuals in public and commercial areas and identify the cases in which people get too close to each other. By notifying local merchants or authorities about such cases, the system can help ensure the safety of everyone in the area at all times while positively reinforcing the public to gradually get more accustomed to maintaining the distance and thus helping stop the spread of the virus. Detecting the virus through facial recognition Perhaps the straightforward application of such high-level technology is using video surveillance to identify persons of interest who have tested positive for the virus. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity, making it possible to identify individuals whose records show they have antibodies from those who can be potential carriers of the virus. After the initial differentiation and identification, the system can then notify the employers and employees of the facility about the results of the conducted analysis and the pursuant results, allowing them to be more vigilant and take action where necessary to ensure a safe experience for everyone. PPE reinforcement Wearing a mask or some sort of face coverage in public spaces and especially within facilities (such as stores, for instance) has been - and will continue to be - a requirement for maintaining a safe and healthy environment for people to continue with their day-to-day lives and businesses to resume regular operations. To this extent, the object detection and identification abilities of smart cameras can further reinforce this requirement and ensure that the absence of protective equipment doesn’t go unnoticed.  Essentially, these cameras can easily identify if an individual has coverage at any given point of time or not, notifying the local authorities about any risks immediately and helping them maintain necessary safety measures without having to interrupt their workflow or worry about missing a visitor without a mask. Detecting high temperature One of the key (and the most widespread) symptoms of COVID-19 is a high fever - a certain indicator of whether an individual may have been infected with the virus or not. While identifying fever with a regular human eye is nearly impossible, AI can do so at a fraction of time by quickly scanning body temperatures of any incoming individuals and determine whether it’s above CDC’s recommended temperature of 100.4F in order to determine the risk factor and notify the local authorities to take action. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity This technology is a good tactic to objectively assess potential risks that come with elevated temperatures - and sometimes, the people themselves might not realise they might (unconsciously) be carriers of the virus and thus endanger the safety of others in their vicinity. The technology is yet another step towards ensuring a safer reopening of the global economy and a more streamlined way of getting back on track while minimising the risk of spreading the virus further. It’s not all about the theory  We have tested the described approaches in our own R&D campus in Europe. The latest release of the IREX cloud enables remote fever detection and monitoring of social isolation and mask policies with AI. We have integrated thermal cameras to detect people with elevated temperature and CCTV cameras for identification and notifying those who potentially ill. In case of any health threat, the venue manager gets an instant message with a picture and exact location. These preventive steps helped our employees return to the office months earlier than it's happening in other countries. Moreover, personnel coming back to the office by their own wish as now they feel a virus-free environment in the campus - even safer than in their own homes. Now we are launching a pilot project for a well-known pharmacy chain in Florida, USA. With the help of a Computer Vision platform, staff will be able to divide customer traffic into those with normal body temperature and those who come in with elevated temperatures, as well as effectively monitor social distance norms. The goal of our potential client is to maximise the safety of customers in the post-pandemic period. Also, IREX is already deployed across hundreds of locations in the UK and will add health monitoring capability soon.

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Secutech 2017 starts next generation security markets in Asia
Secutech 2017 starts next generation security markets in Asia

Secutech concluded its 20th anniversary on a positive note, proving once again to be an important platform for suppliers and buyers to stay at the forefront of the global safety and security market. The show was held from 12 – 14 April 2017 at the Taipei Nangang Exhibition Centre. During the three-day show, 22,055 visitors from 75 countries and regions explored business collaboration with 372 exhibitors from 13 countries and regions. Every exhibitor showcased their top-notch security devices and solutions across 30,694 sqm of exhibition space. Foreseeing the skyrocketing demand for IoT solutions and connecting devices in the market, Secutech placed great emphasis on bringing together the intelligent solutions of various trending vertical markets to drive cross-industry innovations. Intelligent Special Pavilions and Intelligent Video Analytics Show Room were two examples that served this purpose. Ms Regina Tsai, Deputy General Manager for Messe Frankfurt New Era Business Media was glad the show attendees benefited from this idea: “During these three days, I observed lots of business dialogues at each booth. Both exhibitors and visitors agreed they need a platform to connect and upgrade existing standard traditional security devices with new technologies. We will continue to work on this direction to facilitate industry people’s navigation in the evolving security ecosystem.” Business opportunities for exhibitors and buyers Exhibitors recognised Secutech as a meeting point to collaborate with high-quality system integrators from Asia. Hi Sharp Electronics Co Ltd, marking its 30th anniversary, is keen to work with Japanese system integrators, who are known for their attention to details. Company Representative Mr Chen Yan-Xiong shared: “We expect to find new business leads and to maintain our relationships with existing clients at the show. By participating in Secutech, we can let them know different integrated solutions like car safety and industrial automation technologies are on offer. The booth was packed with people. During the show, we have connected with different sales networks and quality system integrators from Japan. Japanese system integrators in particular have high expectations on cameras, lenses and related products. If we can cooperate with them, this will certainly increase our brand’s recognition in the global industry. Secutech is a good networking platform, which helps us penetrate different markets.” While networking is an essential part to attain business success, the fair provided a good opportunity for exhibitors to initiate cross-industry integration. Once used to support business partners to exhibit at Secutech, Network Optix Inc made the move to participate in the show this year after witnessing its capacity to attract buyers from various markets. The company’s APAC Channel Sales Manager, Mr Andy Wen, said: “Last year we noticed that the show was changing in a sense that there was a greater visitor flow and many of them were serious buyers. So, we decided to exhibit this year in a bid to find and connect end-users here with our agents in Northeast Asia and China. We have invited many of our key customers in Asia to visit the show. At our stand, we display our own hardware devices and organise successful case sharing presented by 12 of our business partners. They are using our products in transportation, factories, IT server rooms, and retail and interior businesses. The multiple applications and solutions of our products impress end-users. The collaboration between traditional devices and software is definitely one of the main trends of the safety and security industry.” The reason why Special Intelligent Pavilions for retail, transportation, industrial zones and factories were set up at the show is to demonstrate real world applications and promote cross-industry cooperation Special Intelligent Pavilions The reason why Special Intelligent Pavilions for retail, transportation, industrial zones and factories were set up at the show is to demonstrate real world applications and promote cross-industry cooperation. As an exhibitor of the smart retail zone, Mr Andy Chen of NUUO Inc said both exhibitors and visitors can benefit from the pavilions’ classification.  “It is very important that different themed zones are set up to display different products from various exhibitors. It allows clients and partners to explore new solutions. The arrangement of the show is good. Halls are categorised according to the sectors under the vertical market respectively. Overall, the result is satisfactory. Manufacturers, partners, and clients can access technologies and products they want directly and instantly at the show. I hope Secutech can continue this direction and further delve into the vertical market,” Mr Chen explained. The aim of Secutech this year is to strengthen cross-industry collaboration. Therefore, an effective business matching programme is in place to act as a bridge between exhibitors and buyers. A total of 438 business matching sessions were held and successfully connected 151 exhibitors with 73 buyers. Among those buyers who found the business matching programme rewarding, Office Building Unpins, a fire alarm manufacturer from Bulgaria, started partnerships with Taiwanese counterparts for the first time. Commercial Director Ms Angelina Petrova said: “We have found potential suppliers to be our OEMs and sell our products through the business matching services. I will definitely stay in touch with them to further discuss price and implementation. This is our first time cooperating with Taiwanese firms. Their quality is good and their products are certified. Besides, they are capable of giving me insights on the possible integration solutions. For example, one of the exhibitors provides a fire prevention camera that can be connected to our systems. It is absolutely worth visiting Secutech.” The fair is also a place for buyers to identify up-and-coming industry trends. Director of Infortek Ltd Mr Leo Peng was satisfied with the acute business sense presented at the show. “I think Secutech is one of the most professional fairs in the region. I visit the fair to source smart home and smart healthcare products. Both sectors are developing at a fast pace and the market demand is huge. One of the major trends in the industry is the integration of smart home and home security functions. And I can spot this trend from the fair. I found many outstanding products such as portable healthcare devices. It gave me ideas about our company’s future project planning.” Huge range of forums and seminars To consolidate the show’s status as a holistic platform for business and information sharing, more than 150 sessions of seminars related to disaster prevention, system integration, security components, smart home and more were organised over the course of three days. Conferences, forums, and seminars addressing different topics all embraced a common goal in highlighting challenges and proposing solutions in corresponding areas across the vertical markets. "The prevention of the possibility of multiple disasters is raised given the salience in Taiwan and Japan" The President of the Taiwan Association of Disaster Prevention Industry Association, Mr Jimmy Chou, was the host at the Asia Pacific Smart Disaster Prevention Summit & Exhibition. He was thrilled to discuss disaster prevention measures with key stakeholders from other Asian countries. He explained: “The forum encourages interaction between the speakers and audience. Many experts, government officials and academics from Japan, Thailand and Vietnam have shared their experiences and insights in the future development of disaster prevention. The prevention of the possibility of multiple disasters is raised given the salience in Taiwan and Japan. I think the session was fruitful for industry communication and exchanging ideas.” General Manager of Parsons Brinckerhoff, Mr Frank Lin, a speaker of Asia Systems Integration Forum, also found the event insightful. He said: “As a business consultant company, we are hoping to connect with local suppliers and system integrators from Taiwan and Asia, and to introduce our technologies and expertise to them. This forum is a place to expand our network with these system integrators. After the forum, I received some enquiries from the audience who wanted to further discuss business opportunities.” Effectiveness of Forum First-time speaker, Mr Tetsuo Nagano from Solution Planning Department, Security Business Planning Division, Hitachi Industry Control Solutions Ltd praised the effectiveness of the CompoSec Forum. Mr Nagano said: “My goal is to introduce the advantage of finger vein identification and the result is excellent. I think it is great to have this event as it demonstrates the latest technologies in the industry and fosters industry communication. It is a perfect chance to get in touch with potential business partners. As Taiwan is a manufacturing hub that gathers numerous innovative companies, Hitachi hopes to cooperate with enterprises here and expands our technologies to the international market. For this purpose, I think Secutech is the place to be.” An attendee of the SMAHome International Conference, Mr Zhang Guangsheng is a software department supervisor at Diveotech. He acquired the latest information about fast-track IoT deployments and commented: “IoT is currently one of the most-discussed trends and topics. Many companies have developed related platforms and applications to capture opportunities in the IoT era. Our company provides intelligent solutions including image and data analysis. It is important for us to be here to learn more about industry development. The speaker shared ideas on IoT and also their new innovations. I have learnt a lot and look forward to future editions.” Apart from the forums mentioned above, the Secutech excellence award reviewed and recognised products capable of delivering excellent 4K UHD intelligent image monitoring performance. A special zone for 3D Intelligent Video Analytics demonstrated the application of smart video tracking, 3D people counting, deep learning, direction detection, plate recognition, and hot spot analysis. Another highlight is the debut of the Z-Wave Academy in Asia, lining up smart home and home automation industry professionals to deliver a series of training and hands-on experience. Additionally, the SMAhome Awards 2017 presented six awards (Top of Excellence, Top of Innovation, Top of ID Design, Top of Solution, Top of Popularity, and Cloud Platform & Software Excellence Awards) to outstanding smart home products worldwide.

VIVOTEK and Solution Integration Alliance partners aim to promote H.265 integration
VIVOTEK and Solution Integration Alliance partners aim to promote H.265 integration

VIVOTEK offers comprehensive H.265 solutions to meet market demands VIVOTEK, an IP surveillance solutions provider, not only offers a wide range of H.265 surveillance products, it also aims to integrate and increase H.265 presence in partnership with the Solution Integration Alliance (SIA) partners worldwide. Solution Integration Alliance partners VIVOTEK is proud to announce the existence of ten H.265 integration SIA partners, including: AxxonSoft, Genetec, Milestone, NUUO, Synology, and newly-added Cathexis, Digifort, Luxriot, Macroscop and Mirasys. Working closely with VIVOTEK's SIA partners, customers will equip themselves with a comprehensive H.265 solution that meets the technical demands of all projects. Smart Stream II and H.265 technology “As a leading IP surveillance solution provider, VIVOTEK forges alliances with innovative SIA partners to deliver the most advanced and up to date H.265 solutions,” says Shengfu Cheng, Director of Brand Business Research & Development Division, VIVOTEK Inc. “With our self-developed Smart Stream II and H.265 technology, customers can deploy the most efficient system, increasing the usage of storage and bandwidth, while optimising the image quality of a specific area or object.” Cheng further states, “Working hand in hand with our partners maximises user efficiency and capability, while expanding the global market with our outstanding partners, is a win-win for all of us.” Maximising bandwidth and storage efficiency VIVOTEK offers comprehensive H.265 solutions to meet market demands. An impressive line-up of H.265 surveillance products includes professional video management software (VMS), VAST and VAST 2, 6 different network video recorders (NVR), and 24 network camera models since 2015, with the release of more cameras scheduled for the near future. Combining H.265 and Smart Stream II technology creates the most efficient system, maximising bandwidth and storage efficiency and reducing bandwidth and data storage demands by up to 80% relative to H.264 systems.

Secutech Expo 2017 to host System Integrator Forum and Intelligent Solution Pavilion for better understanding of evolving security ecosystem
Secutech Expo 2017 to host System Integrator Forum and Intelligent Solution Pavilion for better understanding of evolving security ecosystem

Industrial zone and smart factory optimises production by linking assembly-line to monitoring systems Reaching the milestone of 20 years, Secutech will be held from 12th - 14th April, 2017, at the Taipei Nangang Exhibition Centre. As a business platform of global safety and security industry and one of the most influential exhibitions of its kind in Asia, Secutech will house more than 450 exhibitors spanning over 35,800 sq.m. of exhibition space. To consolidate the show’s prestige as a holistic channel for business and information sharing, a comprehensive fringe programme will be launched to facilitate participants’ navigation in the evolving security ecosystem and the diverse vertical markets. Emergence of new technologies Ms Regina Tsai, Deputy General Manager of the show organiser, further elaborated on how Secutech 2017 adapted to the ever-changing technological landscape. “Security ecosystems with the IoT, coinciding with the emergence of new technologies such as big data, cloud computing and machine learning, have bred new business opportunities from the diverse vertical markets and widely expanded product portfolios. However, system integrators are facing challenges like technical integrations, products quality variations, and a lack of comprehensive market understandings. Therefore, the System Integrator Forum and Intelligent Solution Pavilion are the most resourceful platforms for integration and management of the SI supply chain to shed light on these problems,” she explained. Experts from seven prominent technology firms will address trends, innovative applications, and vertical solutions System Integrator Forum The System Integrator Forum will promote cross-industry cooperation driven by the latest technologies of IVS/VCA, automation, biometric, machine learning, security robots, AI and drone. Experts from seven prominent technology firms will address trends, innovative applications, and vertical solutions including: Hard-disk drive manufacturer Seagate and engineering consulting firm Parsons Brinckerhoff will explore potential opportunities in the Asian infrastructure market and opportunities and challenges in the new IoT era.   PA system manufacturer BXB Electronics Co Ltd, video management system providers Milestone and Genetec, big data solution provider Qognify and Ethernet cable supplier EtherWAN will discuss vertical markets and solutions. A Cross-Border Asian SI Pavilion will be set up at the forum to showcase innovative products and solutions for the interests of top Asian system integrators from over 10 countries and regions. Translating customer analytics Meanwhile, the Intelligent Solution Pavilion provides more innovative answers to system integrators, service providers, and end-users in retail sectors, factories, transportation, households, and buildings. The ubiquitous connectivity rewarded by the IoT enhances personalisation, customisation, and the quality of life for all parties to an unprecedented level. Smart retail allows retailers to translate customer analytics collected from tracking chips, smart shelves, and digital signage screens to reshape in-store experiences for shoppers that suit their interests and preferences. The smart retail zone is sponsored by AG Neovo, Hikvision, III-IDEAS, NUUO, RetailNext, Soundwin, Sunmoretek and TIIS. Industrial zone and smart factory optimises production by linking assembly-line robots to monitoring systems. This themed zone is sponsored by EtherWAN, Qnap, and Sick. Under intelligent transportation, traffic data are analysed to improve transportation routes and reduce traffic congestion. For car owners, they can even connect their vehicles to access household features such as turning on the lights and adjusting the air conditioning. The intelligent building zone is co-organised by TTIA and sponsored by Dahua, EtherWAN, Seagate, and V5. Other fringe events include CompoSec and Secutech Awards that display innovative solutions and new insights Intelligent image monitoring Other fringe events include CompoSec and Secutech Awards that display innovative solutions and new insights. The former is a forum highlighting four technology trends in the area of R&D. Award-winning suppliers in the latter will display and review the next generation 4K UHD intelligent image monitoring performance through their demonstration.Secutech is organised by Messe Frankfurt New Era Business Media Ltd and is held concurrently with SMAhome Expo and Fire & Safety.With ten events, Messe Frankfurt is one of the world’s leading organisers of fairs and congresses for the expanding international field of civil security. These platforms provide optimum opportunities for gaining a foothold in dynamic growth markets all over the world. Presently Messe Frankfurt organises events in Germany, Asia, the Middle East, South America, and East Africa.

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