CCTV camera mounts - Expert commentary

Ergonomic standards increase control room productivity
Ergonomic standards increase control room productivity

  Ergonomics are a critical, but often misunderstood aspect of designing control rooms for security. Ergonomics have a deep impact on the integrity of an operation, and the issue goes beyond the control room furniture. Matko Papic, Chief Technology Officer of Evans Consoles, divides ergonomics into three areas: physical (reach zones, touch points, monitors); cognitive (the individual’s ability to process information without overlooking a critical element) and organisational (how the facility operates in various situations; e.g., is it adequately designed for an emergency event?). He says the Evans approach is to determine the precise placement required for each element an operator needs, and then to design and build console furniture to position it there. Basically, the idea is to tailor the control room to the operation. What tasks must an operator perform? Are they manageable or should they be divided up among several operators? Control room design should accommodate the need to collaborate, and be flexible enough to adapt to various situations. It all begins with understanding the information that needs to be processed, says Papic. Increased productivity in the workplace Because personnel are often stationed at a specific console, desk or workstation for long hours, physical problems and productivity issues can result, says Jim Coleman, National Sales Manager, AFC Industries. Ergonomically designed furniture and related products have been proven to increase productivity and alleviate physical stress in the workplace. Ergonomic furniture solutions are crafted for the ultimate in safety, adaptability, comfort and functionality. Coleman says AFC Industries can tailor furniture to specific needs and environment. For example, a height-adjustable workstation can be combined with adjustable monitor arm mounts to create a relaxed, comfortable environment. Furniture offers modern designs, comfortable ergonomics, and comprehensive features. Rugged materials withstand the 24/7 use of command control centres. Health benefits of ergonomic workstations A sedentary office environment is often an unhealthy one. “For people who sit most of the day, their risk of heart attack is about the same as smoking,” says Martha Grogan, Cardiologist at the Mayo Clinic. Ongoing research and studies have shown that a change in posture (i.e., using ergonomic sit-to-stand workstations) is an effective means to combat these negative health issues. Using sit-to-stand workstations helps to eliminate musculoskeletal disorders caused by long-term sitting. They can also improve productivity and focus from the increased blood flow. Energy levels can rise and employees burn more calories. Control room design should accommodate the need to collaborate and be flexible enough to adapt to various situations “The ergonomic environment we create for control rooms involves considering every need of the staff at each workstation and their equipment, as well as workflow within the entire room,” says Coleman. “From the proper setting of screen focal lengths to sound absorption and glare reduction, each requirement and phase of a control room design is a necessary process to ensure the protection and safety of people and property.” Emergency operations centre “The military has figured out that you are more alert when you are standing,” says Randy Smith, President of Winsted, and the realisation is guiding emergency operations centre (EOC) design toward sit-stand. “As soon as there is an emergency, everybody stands up,” Smith adds. Designing EOC environments also requires systems be integrated with annunciating signal lights to facilitate communication among operators. Winsted’s sit-stand consoles can be combined with a motorised M-View monitor wall mount, enabling a 60-inch wall monitor to be raised and lowered to match the positioning of the sit-stand console. Larger, wall-mounted screens are easier to use for operators, since a larger monitor size can make it easier to read text on a screen, for example. Combining the larger monitor with sit-stand capabilities provides the best of both options. Many operators today stand for 50 percent of their day, says Smith. Ergonomic standards guide the design of Winsted’s control room consoles, including ISO 11064 standards for the design of control centres. The furniture also is designed to accommodate industrial wire management (larger wire bundles), unlike furniture that might be bought in an office supply store. Read part 3 of our Control Rooms series here {##Poll37 - How well do you incorporate ergonomics into your control rooms?##}

Improving security system installations with Acceptance Testing
Improving security system installations with Acceptance Testing

Significant technological advancements have created endless possibilities in how security is not only deployed, but also leveraged by the end user – the customer. For example, customers can now view surveillance at eight different offices in eight different states from a single, central location. A security director can manage an enterprise-wide access control system, including revoking or granting access control privileges, for 10,000 global employees from a company’s headquarters. However, with that increased level of system sophistication comes an added level of complexity. After successfully completing the installation of a security system, integrators are now expected to formally and contractually prove that the system works as outlined in the project specification document. Tom Feilen, Director of National Accounts for Koorsen Security Technology explains that this formal checks and balance process is gaining momentum in the security industry. The step-by-step process of Acceptance Testing is more commonly being written into bid specifications, especially for projects that require the expertise of an engineer and/or architect. Simply put, it is a way for the end user to make sure the system they paid for works properly and is delivered by the integrator as outlined in the project’s request for proposal. While Acceptance Testing can be a time consuming process, it is a valuable industry tool. It is estimated that at least 95 per cent of integrated security systems today have been brought through the Acceptance Testing process. Security systems have become more complicated in recent years. The introduction of IP-based, enterprise-wide and integrated solutions have all opened the door to more sophisticated access control and surveillance systems than ever thought possible. This process can vary depending upon the size of the project, but for a larger scale project, it is not uncommon for Acceptance Testing to take several weeks from start to finish. This timeline can be especially lengthy when the project involves hundreds of devices, such as access control readers, surveillance cameras, video recorders, intrusion sensors, and intercom systems. Most integrated security systems today have been brought through the Acceptance Testing process What is involved in the Acceptance Testing process? While the specific process can vary from integrator to integrator, many follow a similar process with their customer to ensure the system works accurately and that the customer has the proper certification documentation. The initial part of the process typically involves generating a report of each device installed as part of the system. This list enables the systems integrator to systematically test each device ensuring that individual devices are not specific points of failure for the overall system. For example, in a building equipped with a system that automatically releases the egress doors upon the fire alarm activation, it is important to make sure each door’s electro-magnetic locking system is operating properly. The systems integrator would not only test that a door releases when the fire alarm sounds, but also to make sure the access control system is notified if the door is propped open or held open longer than in normal usage parameters. For a door that is also monitored by a surveillance camera, part of the testing would also involve making sure that an image being transmitted to a video monitor is coming from the correct surveillance camera and that the actual angle of the image is what the customer has requested and is correctly labelled as such. If a device does not function as it should, it is then added to a punch list that would require the systems integrator to repair that device within a certain period of time. Once repairs are made, the system integrator would then submit a letter to the client stating that every device has been tested and works properly. It is also important for the integrator that once the testing process is complete to obtain a customer sign off (Certificate of Acceptance) on all systems tested and documentation provided. This limits liability once the system is turned over. From a safety perspective, Acceptance Testing is also used to verify that T-bars and safety chains are installed on cameras that are mounted in drop ceilings. It can confirm that panels are mounted in a room that is properly heated and cooled to avoid major temperature swings. Also, as part of the Acceptance Testing checklist, it can insure that power supplies that drive all the security systems are properly rated with the recommended batteries for back-up. And, that emergency exist devices or card readers are not mounted more than 48-inches above ground. An Acceptance Testing process serves to protect the end user's investment After the project is complete, Acceptance Testing protects both parties involved against liability issues. One example is if the building has a fire and the functionality of the life safety system comes into question. Acceptance Testing can be used to prove that the system was able to function as specified and dispel any concerns about its performance. At that time, all close out sheets are turned in, along with as-built drawings and a manual providing a complete listing of each device and system installed. Today, these manuals not only come in paper form as part of a large binder, but also digital files saved to a disc. The benefit of providing the customer with a binder or documentation of the system is that should the end user/customer replace the person who manages security at the company, valuable information will not leave with that former employee. While this checklist to close out a project may appear trivial at first, it is an important part of the security project process. By implementing an Acceptance Testing program, it serves to protect the end user’s investment, ensuring that the systems integrators hired for the project is knowledgeable and provides quality work. For the integrator, it helps towards the end goal of a satisfied customer.

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Hanwha Techwin expands Wisenet X PTZ PLUS range of cameras equipped with AI object tracking
Hanwha Techwin expands Wisenet X PTZ PLUS range of cameras equipped with AI object tracking

The six new cameras added to the Wisenet X PTZ PLUS range have been developed by Hanwha Techwin to enable users to capture evidence grade images of activity occurring in large open area applications. The ability of the new 2MP, 6MP and 4K Wisenet X PTZ PLUS cameras to operate effectively in environments such as airports, car parks, industrial estates, stadia and city centres, is enhanced by a long list of technically advanced features, which include AI-based object tracking, precise PTZ control and improved pre-set accuracy. The cameras, which have a lightweight, compact form factor, are also able to capture high-quality images of objects up to a distance of 200 metres regardless of the lighting conditions, with the help of adaptive IR technology which adjusts the angle of the camera’s IR LEDs to match the level of zoom. AI auto-tracking Operators can programme a camera to lock onto and auto-track a specific object with the help of deep learning video analytics An AI auto-tracking feature allows control room operators to efficiently monitor the movement of objects while remaining hands-free to control other cameras. With a right-click of a mouse, operators can programme a camera to lock onto and auto-track a specific object. It does so with the help of deep learning video analytics which detects and classifies people and vehicles. The video analytics is supported by AI algorithms unique to Hanwha Techwin. Alternatively, operators can take advantage of highly accurate manual control PTZ functionality to zoom in to see close up detail of target objects and track their movement. Other key features and functions Pre-set Accuracy: During their life cycle, most PTZ cameras are likely to be expected to ‘pan and tilt’ many thousands of times and it is not unknown for positioning errors to occur. Wisenet PTZ PLUS cameras, which have a pre-set accuracy of ±0.1˚, are able to detect if they are not precisely aimed at the specified field of view and will move within one second to the correct position. Focus Save: Applied to up to 32 pre-defined areas, focus save functionality ensures that regardless of the lighting conditions, a camera is able to rapidly come into focus when it is moved to a new position. Tilt Range: The cameras’ extended tilt range of up to 110⁰ allows any objects positioned above the cameras to be seen. Wisenet7 chipset At the heart of all Wisenet X PTZ PLUS cameras is Wisenet7, Hanwha Techwin’s most powerful chipset to date, which with extreme’ Wide Dynamic Range (WDR) functionality that utilises Local Contrast Enhancement and Scene Analysis technologies, is able to facilitate the capture of ultra-clear images from scenes containing a challenging mix of bright and dark areas. Excellent low light performance is also assured thanks to the utilisation of 3D noise reduction technology which, while minimising motion blur, uses several filters to isolate and remove pixels that are causing noise, while a new noise reduction algorithm improves the edge and colour of objects. Cyber secure Wisenet7 chipset incorporates a list of technologies that significantly enhance the cyber security credentials Complying with UL CAP and Secure by Default standards, the Wisenet7 chipset also incorporates an impressive list of ground-breaking technologies that significantly enhance the cyber security credentials of the Wisenet PTZ PLUS cameras. They also benefit from a Hanwha Techwin proprietary device certificate issuing system which embeds unique certificates into Wisenet products during both the development phase and manufacturing process. This further enhances the camera’s ability to prevent hackers from tampering with its firmware. Installer friendly Compact and approximately 65% lighter than most PTZ domes, the camera-mount installed Wisenet X PTZ PLUS cameras can be quickly and easily deployed, requiring engineers during a first fix to just ‘match 3 points and twist’. This conveniently enables them to tighten screws without having to hold onto the camera. Unlike conventional PTZ cameras which require up to 5 separate cables, the Wisenet X PTZ PLUS cameras only need a single RJ45 cable to operate and this is installed with a flexible bush to ensure the camera is waterproof. The new Wisenet PTZ PLUS cameras are as follows: Wisenet XNP-9250: 4K 25x PTZ camera Wisenet XNP-9250R: 4K 25x IR PTZ camera Wisenet XNP-8250: 6MP 25x PTZ camera Wisenet XNP-8250R: 6MP 25x IR PTZ camera Wisenet XNP-6400: 2MP 40x PTZ camera Wisenet XNP-6400R: 2MP 40x IR PTZ camera Authority comments “Our comprehensive Wisenet camera line-up offers a variety of options for monitoring wide open areas. However, I would encourage consultants, system designers and system integrators to take a close look at our PTZ PLUS range when there is a need to closely monitor and automatically track moving people or vehicles,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “Our design, development and manufacturing teams have combined their expertise to pack these cameras with a long list of practical features and innovative technology which collectively will surely meet, if not exceed, users’ expectations.”

Hanwha adds Wisenet PNM-9022V and Wisenet PNM-9322VQP to their range of multi-directional cameras
Hanwha adds Wisenet PNM-9022V and Wisenet PNM-9322VQP to their range of multi-directional cameras

Two new Wisenet cameras equipped with Hanwha Techwin’s ground-breaking Wisenet7 chipset have reinforced the company’s claim to be the manufacturer of multi-directional cameras.  The 4-channel PNM-9022V utilises alpha blending technology to stitch the overlapping images captured by its four Full HD sensors into a seamless 8.3-megapixel 209° image, thus ensuring an operator never loses sight of a person or vehicle moving across a wide area. Digital PTZ functionality Superseding the highly successful Wisenet PNM-9020V, the PNM-9022V can also be used to capture 180° images, with operators able to take advantage of digital PTZ functionality across two of the camera’s channels. With Wisenet7 SoC, Hanwha Techwin’s most powerful chipset to date, at its heart, the PNM-9022V’s 4 sensors, which come with 2.8mm fixed focal lenses, are able to capture high definition colour images when the lighting level is as low as 0.03 Lux. Wisenet7 also features Hanwha Techwin proprietary ‘extreme’ Wide Dynamic Range (WDR) technology which, performing at up to 120dB, utilises new Local Contrast Enhancement and Scene Analysis technologies to enable the camera to capture ultra-clear images from scenes containing a challenging mix of bright and dark areas. Certificate issuing system Lens Distortion Correction (LDC) technology utilised by the PNM-9022V corrects the distortion created Lens Distortion Correction (LDC) technology utilised by the PNM-9022V corrects the distortion created through the use of wide-angle lenses. This delivers images which more closely resemble what is seen through the human eye. As part of the fast-growing number of new cameras which incorporate the UL CAP certificated Wisenet7 chipset, the National Defence Authorization Act (NDAA) compliant PNM-9022V is packed with an impressive list of technologies to protect it from cyber-attacks. It also benefits from a Hanwha Techwin proprietary device certificate issuing system, which embeds unique certificates into Wisenet7 products during both the development phase and manufacturing process. This further enhances the camera’s ability to prevent hackers from tampering with its firmware. Cable connection purposes 2 Micro SD/SDHC/SDXC slots enable up to 1TB of video or data to be stored at the edge should there be disruption to the network. Video of any incidents, which potentially might have been lost on the recorder side, can therefore be retrieved from the camera when the network connection has been restored. Minimising the time needed to be spent on site, the PNM-9022V has a hinged backplate to provide easy access for cable connection purposes. Installers have to simply install the back plate, clip the camera in place and tighten two screws. Intelligent video analytics Other key features include the following: A suite of built-in Intelligent Video Analytics (IVA), which includes audio detection, defocus detection, directional detection, enter/exit, appear/disappear, motion detection, virtual line and camera tampering detection. Heatmap video analytics which provides business intelligence on customer density and buying behaviour. Support for WiseStream II complementary compression technology, as well as H.265, H.264 and MJPEG compression formats. Bandwidth efficiency is improved by up to 75% compared to current H.264 technology, when WiseStream II is combined with H.265 compression. PoE+ which negates the need to install a power supply and separate cabling for the camera. IP66, IK10 and NEMA4X rated for protection against water, dust and mechanical impact. Cost-effective solution Coinciding with the launch of the PNM-9022V, the PNM-9322VQP with 4 sensors and an integral PTZ camera, is designed to provide a highly cost-effective solution for detecting and tracking objects over wide open areas. The option of exchangeable 2 and 5-megapixel lens modules enables the camera’s sensors to work together to seamlessly capture 360° images of up to 20-megapixel resolution. In addition, the device’s PTZ camera element can be configured to zoom in and track a moving object or move to a user defined preset position when the line crossing detection function of the multi-directional camera detects activity. It is also able to ‘hand-over’ to cameras covering adjacent areas to ensure operators can continue to observe people or vehicles as they move out of its field of view. Providing audio support The NDAA compliant PNM-9322VQP supersedes the highly successful PNM-9320VQP Equipped with the Wisenet7 chipset, the NDAA compliant PNM-9322VQP supersedes the highly successful PNM-9320VQP, with the additional benefit of providing audio support. “These two new models perfectly complement our other existing 2, 3, 4 and 5-channel multi-sensor cameras which collectively enable us to offer customers an affordable multi-directional camera solution for virtually any video surveillance project,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. Providing significant savings “All of these cameras will help users achieve a high return on investment (ROI) as they can perform the role of a greater number of standard HD cameras. In doing so, they provide significant savings on camera purchasing costs and with less cable, conduit, mounting hardware and network switches required, installation costs are reduced as well. With only a single IP connection, they also only require one VMS licence.” “The value of these two new cameras being NDAA compliant and UL CAP certificated should also not be underestimated. System integrators will quite often find that both can be a key requirement when they are submitting tenders for projects involving end-users which operate multi-nationally.”

Hanwha Techwin launches Wisenet Public View Monitors with built-in camera
Hanwha Techwin launches Wisenet Public View Monitors with built-in camera

A new range of Wisenet Public View Monitors (PVMs) equipped with a built-in SSL connected 2-megapixel camera have been introduced to help retailers deter fraudsters and shoplifters. Offering a choice of 10”, 27” and 32” monitors, the 3 new PVMs are designed to be located at store entrances, shopping aisles, till points or self-checkout pay points. With an SD/SDHC/SDXC slot that can facilitate up to 512GB of data storage, the PVMs provide store management with the opportunity to display a slide show which can include supplier adverts, own-brand product promotions and special offers. A default blinking recording in progress message is superimposed over the displayed graphics to let would be thieves know they are on camera, with operators having the option to customise the message and configure its size, colour, opaqueness and positioning on the monitor. Face detection Face and motion detection feature can be configured to switch the display to live view to make people aware they are being watched Supported by the Wisenet WAVE and SSM video management platforms as well as Wisenet NVRs, the ONVIF Conformant PVMs can be programmed so that images captured by the cameras are either continuously recorded or when prompted to do so by built-in face or motion detection video analytics. The face and motion detection feature can also be configured to switch the display to live view to make people aware they are being watched, as they will be able to see themselves on the monitor as they enter a store or walk down a shopping aisle. The display reverts to the slide show after a specified number of seconds. The PVMs, which can be integrated with tagging (EAS) systems to record images of people who might be leaving the store with stolen items, also provide support for the AI-Masking, AI-Bio, AI-Face-Detect and AI-Occupancy video analytics applications, developed by Hanwha Techwin’s technology partner, A.I. Tech. Video evidence Regardless of whether they are displaying live images or a slide show, or the monitor has been turned off by someone using a remote control, the PVMs will continuously stream images to a control room where they can be viewed via video management software (VMS), as well as continue to be recorded on an on-site or remotely located NVR. The ultra-low light capabilities of the new PVMs, together with Wide Dynamic Range (WDR) technology performing at up to 150dB, enables the built-in camera to capture clear, sharp images in strongly contrasting light conditions at, for example, store entrances where strong sunlight may be streaming in. Power over Ethernet All three PVMs can be powered by 12V DC, with the Wisenet SMT-1030PV also offering the option to utilise Power over Ethernet (PoE+) if there isn’t an existing power supply close to where the PVM is being installed. A single cable of up to 100m is all that is needed to provide both powers to the SMT-1030PV and for network communications. The three new Wisenet PVMs, which can be mounted by using standard VESA brackets, are as follows: SMT-1030PV: 10” monitor with LED backlight and 1024 x 600 display resolution. SMT-2730PV: 27” monitor with LED backlight, HDMI input and Full HD display. SMT-3230PV: 32” monitor with LED backlight, HDMI input and Full HD display. Loss prevention strategy “With retailers increasingly relying on PVMs to play an important role within their strategic approach to loss prevention, we have designed our new models to make it quick and easy, as well as cost-effective, to deploy them across a large number of stores,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. “As the only PVMs available which, for cyber security and data protection purposes, are supplied with a complete built-in SSL connected camera, they eliminate the need for system integrators to install and connect a separate supporting camera, which some other manufacturers’ PVMs require." "By building in an intuitive user interface, we have also made it extremely easy for busy store managers to take full advantage of the PVM’s functionality, including the ability to utilise the monitor for advertisement and signage using the slide show mode.”