CCTV monitors - Expert commentary

Video intercoms for a smarter, safer workspace
Video intercoms for a smarter, safer workspace

Though many office workers across the globe have found themselves working remotely for the past year, we are seeing a bit of a silver lining, as vaccine rollouts hint at a return to some pre-pandemic sense of normalcy. However, while some of us might opt for a fully-remote work life, others are anticipating a hybrid solution. Even before the pandemic, offices were taking a new, more open layout approach—moving past the days of cubicles and small office configurations. Going forward, offices and other workspaces will be tasked with supporting a hybrid work solution, as well as increasing hygiene measures. Video intercom solution This is where an IP video intercom solution can assist. Below are four ways they can help usher in a smarter, safer work environment: Video intercoms assist in creating a more hygienic work environment - The outbreak of COVID-19 has raised awareness of germs and just how easily a virus can be transmitted by face-to-face contact. Germ barriers are popping up in many aspects of our daily lives, where we were not likely to see them before Unfortunately, the door is also the easiest of these germ barriers to breach As such, we’re becoming accustomed to seeing plexiglass barriers at restaurants, grocery stores, and even coffee shops. However, many don’t realise that one of the best germ barriers is a simple door. Unfortunately, the door is also the easiest of these germ barriers to breach. All it takes is a knock or a doorbell ring to make us open our germ barrier and be face-to-face with whomever is on the other side. Increasing hygiene safety A simple step to increase hygiene safety and visitor security in commercial buildings and workspaces is an IP video intercom. Installing a video intercom will allow staff to see and speak with visitors without breaching that all-important germ barrier. A video intercom system provides a first line of defence, enabling the user to visually confirm the identity of the person on the other side of the door first before granting access. It can also be used to make sure proper procedures are being followed before a person is allowed to enter, such as using hand sanitiser, wearing a mask, and following social distancing guidelines. Basic security needs A major topic of conversation the past year has been how to manage occupancy in all facilities Video intercoms for occupancy management and basic security - A major topic of conversation the past year has been how to manage occupancy in all facilities—ranging from grocery stores and retail shops to restaurants and commercial buildings. Workspaces and offices are no exception. A video intercom provides a quick and convenient method of seeing who, or what, is on the unsecure side of the door before opening. For basic security needs, if a business has a door opening into an alley, a video intercom would be used to ensure no one is waiting outside to force their way in when the door is opened. Personal protection equipment Such solutions can also be used to ensure a person is carrying proper credentials, or wearing proper personal protection equipment (PPE), before entering a sensitive area. For example, if a lab has a room which can only be accessed by two persons at a time wearing specific protective gear, a video intercom could ensure each person is properly equipped, before allowing access that particular room. Additionally, for office or workspaces that have shared common areas, such as a cafeteria, gym or even conference rooms, managing access to these spaces will remain a priority, especially with post-pandemic restrictions in place. Video intercoms are a comprehensive safety and security tool for any workspace Deliveries of packages, work-related materials, or even food are common in any office or workspace. Video intercoms can assist in facilitating safe deliveries by visually and audibly confirming the identity of the individual. The visitor could be your next big client, your lunch delivery, a fellow employee with a faulty access card, or your mail. Video intercoms are a comprehensive safety and security tool for any workspace. Visitor management systems Video intercoms provide a cost-effective solution in small to mid-sized office facilities - One significant advantage of video intercom systems is the variety of applications available. Systems range from simple one-to-one video intercoms, to buzz-in systems, to full-fledged visitor management systems in mixed-use buildings. While they might lack the resources and manpower many enterprises have, small-to medium-sized offices can also take steps to ensure the safety of their staff and customers. Like any business, controlling who comes into the building is a primary way of maintaining safety. Video intercoms work in conjunction with access control systems to provide an identifying view of visitors or employees with lost or missing credentials. They allow staff to both see and hear those on the unsecured side of the door to determine intent before granting access. Most quality video intercoms will provide a clear enough image to allow an identification card to be read by holding it close to the lens, adding another opportunity to verify identity. Touchless intercom activation One major trend is the option of providing a touchless door activation Video intercoms provide a touchless option - Even prior to COVID-19, one major trend is the option of providing a touchless door activation or touchless intercom activation of a video intercom for those without proper credentials. Though touchless isn’t a new solution to the access control market, the pandemic introduced a renewed focus on these types of solutions to provide hygienic access to visitors. For offices and other workspaces looking to make investments into post-pandemic solutions to assist in reopening, touchless can support these efforts. When it comes to smart, secure workspaces, many people think instantly of cameras or monitors, access control, and alarm systems. Proper access credentials However, video intercoms are often the missing piece of a building’s security puzzle. A video intercom provides an identifying view that is not always available from a camera covering a large area. They allow those without proper access credentials a method of requesting entry, and just like cameras, they can be activated by alarms to allow staff to clearly see and communicate. If a workspace or office is important enough to be secure, it’s important enough to be sure of who is there before the door is opened. In 2021, it’s not enough to ensure the physical security of your staff and visitors, but also to ensure they are accessing a hygienic environment. Video intercoms provide that security and peace of mind.

How to build an insider threat programme
How to build an insider threat programme

Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.

The benefits of an integrated security system
The benefits of an integrated security system

Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.

Latest Mitsubishi Electric news

Radiflow now at 5,000 sites globally, post record year with new products and strong growth in customers and revenues
Radiflow now at 5,000 sites globally, post record year with new products and strong growth in customers and revenues

Radiflow, a renowned provider of cyber security solutions for industrial automation networks, announced significant growth in revenues and bookings following the launch of new products in 2020 and continued international expansion. “Although last year has been a challenge for many vendors due to the impact of the global pandemic reducing overall IT spending, the OT cyber security space has been relatively unaffected and Radiflow has experienced its best year to date,” explains Ilan Barda, CEO of Radiflow. Cyber security space “Our critical national infrastructure (CNI) business continued its consistent growth, but the biggest growth has been within manufacturing - an area that had traditionally been less active in the cyber security space and has been prompted to strengthen its defences following a number of high-profile breaches during 2019/20 - today, nearly one third of our revenues come from manufacturing.” Radiflow recorded a 2x increase in sales as compared to the previous year and a 3x increase in bookings Radiflow recorded a 2x increase in sales during 2020 compared to the previous year and a 3x increase in bookings building a strong basis to continue its growth in 2021. Regionally, Europe has been the fastest growing sales territory for Radiflow including new customers in power, oil & gas and manufacturing. In parallel 2020 did also see major deals in North America and Asia Pacific including new US power utilities and national water and transportation operators in APAC. Critical business operations As of December 2020, Radiflow industrial cyber security solutions for critical business operations have been successfully deployed in over 5,000 sites by major utilities and industrial enterprises worldwide. Radiflow has also grown its team and partner community to meet international expansion. A major highlight is the creation of a new sales team to cover Western Europe led by the appointment of 2 new sales directors: Jesper Nilsson, Sales Director, who brings extensive experience in cyber security including his last role in CyberX and Katrin Rabe, Channel Director, who worked in large multi-national industrial automation vendors such as GE. Risk modelling and management On a commercial level, Radiflow expanded its network of partners especially with tier-1 system integrators that can serve the new tier-1 customers and provide the suite of services around Radiflow products. For example, Radiflow announced a collaboration with Mitsubishi Electric UK to address the needs of IEC62443 cyber security standards in the Critical Infrastructure and Industrial Automation markets. Radiflow will be announcing additional such partnerships with global system integrators during the first half of 2021. Part of the surge in sales in 2020 and increased pipeline for 2021 is due to the launch of Radiflow CIARA, a new platform offering Cyber Industrial Automated Risk Analysis (CIARA) to deliver emerging best practice around risk modelling and management using the ISA/IEC 62443 series of standards. Assets data collection CIARA uses automatic data-driven algorithms as a response to the growing digitisation of the production floor CIARA is the first fully automated tool for assets data collection, data-driven analysis and transparent risk metrics calculation, including risk scoring per zone and business process based on business impact. The unique platform uses automatic data-driven algorithms as a response to the growing digitisation of the production floor. “CIARA delivered a number of industry firsts and addressed a significant sector wide need to streamline previously complex and time-consuming risk assessment processes,” explains Barda. “It not only solves an immediate tactical issue, but has also helped us to expand the conversation with our clients to the wider Radiflow portfolio which has led to significant sales growth.” Industrial automation networks On the technology research side, Radiflow has engaged in several joint projects including with the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation to apply advanced machine learning and artificial intelligence to cyber security for industrial automation networks. Radiflow was also part of a project with the National Cybersecurity Center of Excellence (NCCoE) around Cybersecurity for Distributed Energy Resources. “Our goal for 2021 is to capitalise further on the foundation we have built during the previous year,” says Barda. “We have introduced unique technologies combined with a growing partner community and the next phase is to expand our geographic reach to meet the untapped opportunity - especially in Europe.” Barda concludes.

Radiflow collaborates with Mitsubishi Electric UK to address the needs of IEC62443 cyber security standards
Radiflow collaborates with Mitsubishi Electric UK to address the needs of IEC62443 cyber security standards

Radiflow, a provider of cyber security solutions for industrial automation networks, announces a collaboration with Mitsubishi Electric UK to address the needs of IEC62443 cyber security standards in the Critical Infrastructure and Industrial Automation markets. Radiflow develops trusted industrial cyber security solutions for critical business operations that have been successfully deployed in over 4,000 sites by major utilities and industrial enterprises worldwide. Security risk assessments The combination of the automation knowledge and tools of Mitsubishi Electric UK with the cyber security and IEC 62443 compliance skills of Radiflow, provides a holistic view of a client’s risk posture. Radiflow will also provide Mitsubishi Electric UK customers with a consultancy service for cyber security, which includes the provision of OT security risk assessments, provision of Radiflow intrusion detection software and general advice on alignment with IEC 62443-3. Supporting asset owners There is a growing demand for solutions that address the requirements of cyber security in the OT space" In addition, the solution will help customers to support asset owners in satisfying the requirements of the NIS Directive along with due diligence in alignment with CPNI (Centre for the Protection of National Infrastructure) best practice. Commenting on the announcement, David Bean, Solutions Manager for Mitsubishi Electric UK said, “Our new collaboration with Radiflow provides expertise in the field of OT cyber security which compliments and broadens the services that we offer our customers through the Mitsubishi Electric UK System Service Operation. There is a growing demand for solutions that address the requirements of cyber security in the OT space and we are looking forward to delivering those solutions and building our relationship further with the team at Radiflow.” Data-driven analysis Ilan Barda, Founder & CEO of Radiflow added, “Radiflow sees huge value for OT organisations to have cyber security services and solutions aligned with their automation systems. By combining the automation knowledge and tools of Mitsubishi with the OT cyber security skills and tools of Radiflow, we are able to provide a holistic view of an organisation’s OT risk posture.” In August, Radiflow launched Cyber Industrial Automated Risk Analysis (CIARA), the first fully automated tool for asset data collection, data-driven analysis and transparent risk metrics calculation including risk scoring per zone delivering best practice around risk modelling and management using the ISA/IEC 62443 series of standards.

Mitsubishi Electric Corporation announces the launch of 4-terminal N-series 1200V SiC-MOSFETs
Mitsubishi Electric Corporation announces the launch of 4-terminal N-series 1200V SiC-MOSFETs

Mitsubishi Electric Corporation announced that the company is poised to launch a new series of silicon-carbide metal-oxide-semiconductor field-effect transistors (MOSFETs), the N-series of 1200V SiC-MOSFETs in a TO-247-4 (4-terminal) package, which achieves 30% less switching loss compared to the existing TO-247-3 package products. N-series 1200V SiC-MOSFETs The new 4-terminal N-series 1200V SiC-MOSFETs will help to reduce the power consumption and physical size of power supply systems that require high-voltage conversion, such as electric vehicle (EV) on-board chargers and photovoltaic power systems. Sample shipments will start in November 2020. Product features include: Four-pin package helps reduce power consumption and physical size of power-supply systems - SiC-MOSFET chip with good figure of merit (FOM3) of 1,450mΩ-nC and high self-turn-on tolerance is mounted on TO-247-4 package, which is equipped with independent driver source terminal as well as conventional 3-pin package. Adopts four-pin package to reduce parasitic inductance, a problem in high-speed switching - Eliminating gate-source voltage drops due to current variations helps to reduce switching loss by approximately 30% compared with TO-247-3 products. Using a higher carrier frequency to drive the new power semiconductors helps to reduce switching-power loss, enabling smaller and simpler cooling systems, as well as smaller reactors and other peripheral components, thereby helping to reduce the power consumption and physical size of overall power-supply systems. Six models for diverse applications, including AEC-Q101 compliant models - New lineup includes models compatible with Automotive Electronics Council's AEC-Q101 standards for use not only in industrial applications, e.g. photovoltaic systems, but also EV applications. Creepage distance (shortest distance over the surface between two conductive parts) between drain terminal and source terminal made wider than in TO-247-3 package products for more flexible application, including in outdoor installations where dust and dirt easily accumulate.

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