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Though many office workers across the globe have found themselves working remotely for the past year, we are seeing a bit of a silver lining, as vaccine rollouts hint at a return to some pre-pandemic sense of normalcy. However, while some of us might opt for a fully-remote work life, others are anticipating a hybrid solution. Even before the pandemic, offices were taking a new, more open layout approach—moving past the days of cubicles and small office configurations. Going forward, offices and other workspaces will be tasked with supporting a hybrid work solution, as well as increasing hygiene measures. Video intercom solution This is where an IP video intercom solution can assist. Below are four ways they can help usher in a smarter, safer work environment: Video intercoms assist in creating a more hygienic work environment - The outbreak of COVID-19 has raised awareness of germs and just how easily a virus can be transmitted by face-to-face contact. Germ barriers are popping up in many aspects of our daily lives, where we were not likely to see them before Unfortunately, the door is also the easiest of these germ barriers to breach As such, we’re becoming accustomed to seeing plexiglass barriers at restaurants, grocery stores, and even coffee shops. However, many don’t realise that one of the best germ barriers is a simple door. Unfortunately, the door is also the easiest of these germ barriers to breach. All it takes is a knock or a doorbell ring to make us open our germ barrier and be face-to-face with whomever is on the other side. Increasing hygiene safety A simple step to increase hygiene safety and visitor security in commercial buildings and workspaces is an IP video intercom. Installing a video intercom will allow staff to see and speak with visitors without breaching that all-important germ barrier. A video intercom system provides a first line of defence, enabling the user to visually confirm the identity of the person on the other side of the door first before granting access. It can also be used to make sure proper procedures are being followed before a person is allowed to enter, such as using hand sanitiser, wearing a mask, and following social distancing guidelines. Basic security needs A major topic of conversation the past year has been how to manage occupancy in all facilities Video intercoms for occupancy management and basic security - A major topic of conversation the past year has been how to manage occupancy in all facilities—ranging from grocery stores and retail shops to restaurants and commercial buildings. Workspaces and offices are no exception. A video intercom provides a quick and convenient method of seeing who, or what, is on the unsecure side of the door before opening. For basic security needs, if a business has a door opening into an alley, a video intercom would be used to ensure no one is waiting outside to force their way in when the door is opened. Personal protection equipment Such solutions can also be used to ensure a person is carrying proper credentials, or wearing proper personal protection equipment (PPE), before entering a sensitive area. For example, if a lab has a room which can only be accessed by two persons at a time wearing specific protective gear, a video intercom could ensure each person is properly equipped, before allowing access that particular room. Additionally, for office or workspaces that have shared common areas, such as a cafeteria, gym or even conference rooms, managing access to these spaces will remain a priority, especially with post-pandemic restrictions in place. Video intercoms are a comprehensive safety and security tool for any workspace Deliveries of packages, work-related materials, or even food are common in any office or workspace. Video intercoms can assist in facilitating safe deliveries by visually and audibly confirming the identity of the individual. The visitor could be your next big client, your lunch delivery, a fellow employee with a faulty access card, or your mail. Video intercoms are a comprehensive safety and security tool for any workspace. Visitor management systems Video intercoms provide a cost-effective solution in small to mid-sized office facilities - One significant advantage of video intercom systems is the variety of applications available. Systems range from simple one-to-one video intercoms, to buzz-in systems, to full-fledged visitor management systems in mixed-use buildings. While they might lack the resources and manpower many enterprises have, small-to medium-sized offices can also take steps to ensure the safety of their staff and customers. Like any business, controlling who comes into the building is a primary way of maintaining safety. Video intercoms work in conjunction with access control systems to provide an identifying view of visitors or employees with lost or missing credentials. They allow staff to both see and hear those on the unsecured side of the door to determine intent before granting access. Most quality video intercoms will provide a clear enough image to allow an identification card to be read by holding it close to the lens, adding another opportunity to verify identity. Touchless intercom activation One major trend is the option of providing a touchless door activation Video intercoms provide a touchless option - Even prior to COVID-19, one major trend is the option of providing a touchless door activation or touchless intercom activation of a video intercom for those without proper credentials. Though touchless isn’t a new solution to the access control market, the pandemic introduced a renewed focus on these types of solutions to provide hygienic access to visitors. For offices and other workspaces looking to make investments into post-pandemic solutions to assist in reopening, touchless can support these efforts. When it comes to smart, secure workspaces, many people think instantly of cameras or monitors, access control, and alarm systems. Proper access credentials However, video intercoms are often the missing piece of a building’s security puzzle. A video intercom provides an identifying view that is not always available from a camera covering a large area. They allow those without proper access credentials a method of requesting entry, and just like cameras, they can be activated by alarms to allow staff to clearly see and communicate. If a workspace or office is important enough to be secure, it’s important enough to be sure of who is there before the door is opened. In 2021, it’s not enough to ensure the physical security of your staff and visitors, but also to ensure they are accessing a hygienic environment. Video intercoms provide that security and peace of mind.
Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
Honeywell announced the expansion of capabilities of its MAXPRO Cloud portfolio with the launch of MPA1 and MPA2 access control panels that offer cloud, web-based or on-premise hosting options. “Our technologies can be integrated into existing systems, helping our customers create and maintain flexible, bespoke solutions that are best suited to their needs, which is especially important for SMBs,” said Rick Koscinski, North America General Manager, Honeywell Commercial Security. Rick adds, “Our new MPA1 and MPA2 control panels strengthens our MAXPRO Cloud offering by giving users cost-effective access control functionality and real-time security information from anywhere.” MAXPRO Cloud security solution MAXPRO Cloud is a cloud-based security solution designed for multi-site small and medium-sized businesses, which provides effective and efficient security and safety, while minimising IT costs and future-proofing investments. The MAXPRO Cloud solution integrates access control and video into an integrated and easy to use platform The MAXPRO Cloud solution integrates access control and video into an integrated and easy-to-use platform, and is used to protect multi-site infrastructure, such as retail, franchises, multi-tenant commercial and residential properties, schools and churches. With features such as global credential management, automated reporting and remote management of doors and schedules, the cloud-based security system is not only a great security solution, but also a powerful business tool. MPA1 single door POE-powered controller MPA1, a single door POE-powered controller is easy to install, operate and maintain, thanks to its unique edge installation design and its dedicated Device Utility App for fast and easy commissioning. It can either be mounted in a U.S. single gang junction box or in a specially designed compact enclosure with Status LED diagnostics. In addition, the embedded web interface allows the MPA1 to operate in stand-alone mode in single and multi-panel solutions. Honeywell MPA1 control panels feature: Flexible capability: With its small design and sleek enclosure, it can be leveraged for diverse deployment across a variety of jobs. In standalone mode, MPA1 can control a single door or manage multiple networked controllers. Faster installation: Single door Power over Ethernet (PoE) powered edge controller is fast and easy to commission via the Device Utility App on an Android or iOS mobile phone. At-the-door mounting decreases cable runs and with the small edge design, the MPA1 fits in U.S. single gang junction box. Only Open Supervised Device Protocol (OSDP) support: The latest communication technology for card readers provides strong encryption, bi-directional communication and improved cyber security resilience. It gives users the option of forming a platform that can be expanded in the future. It also features SSL certificate security, safeguarding connections to the panel. MPA1 has been developed with a small installer-friendly design that easily adapts to existing IT infrastructure and methods, reducing installation and support costs and supports OSDP reader connections, ensuring end-to-end secure communication from smart card to the host. So, as a system grows, MPA1 grows as well. MPA2 cloud-based access control panel MPA2 is a cloud and standalone access control panel for two door access control. The MPA2 panel features enhanced security due to a 128-bit AES encrypted bi-directional Open Supervised Device Protocol (OSDP) communication with access control readers. This combination of features, bolstered by an intuitive, browser-based user interface, gives customers an easy-to-use and secure site-access system. Users can manage MPA2 securely using Ethernet or Internet connections. Honeywell MPA2 control panels feature: Flexible 3-in-1 capability: Embedded, cloud- or software-hosted capability from one panel. This means that MPA2 can be deployed for a large variety of jobs, from basic access control for a single site to multi-site, enterprise-level security with fully integrated access, video and Faster installation: User-friendly, screwdriver-less installation is facilitated by push-in connectors and RJ45 cabling, halving the time previously required in fitting similar panels and offering benefits to installers, in terms of reduced operation and maintenance costs. IP-based hardware with Power over Ethernet (PoE) PLUS capability eliminates additional network module wiring and simplifies powering the panel. At-the-door mounting also decreases cable runs. MPA2 is built to use the Structure Cabling System in new buildings, where network/RJ45 cabling is already in place, reducing installation cost by up to 50%. Wiegand and OSDP Support: Next to legacy Wiegand communication, which makes it easy to connect to the most common Wiegand connected readers, MPA2 provides the latest communication technology for card readers for strong encryption, bi-directional communication and improved cyber security resilience. It gives users the option of forming a platform that can be expanded in the future. It also features SSL certificate security, safeguarding connections to the panel. MPA2 offers a simplified approach to security management, improving business and employee productivity, by reducing both training and operating time. The new panel is available as a standalone product and can be fitted into existing security set-ups with ease.
Honeywell, a global provider of connected buildings, and IDEMIA, a global provider of Augmented Identity, announced a strategic alliance to create and cultivate an intelligent building ecosystem that provides a more seamless and enhanced experience for operators and occupants alike. The alliance will integrate Honeywell’s security and building management systems with IDEMIA’s biometric-based access control systems to create frictionless, safer and more efficient buildings. The Honeywell and IDEMIA alliance is intended to design solutions that will allow occupants to easily and securely have contactless engagement with a building - from vehicle recognition at the car park and automatic elevator calls to biometric-based access and personalised conference room settings. With a focus on security and data privacy, these next-generation solutions will provide occupants with a safer, more efficient and more enjoyable experience that will help building owners attract tenants. Complex security requirements “We recognise that our customers need to deliver business outcomes like managing complex security requirements and providing healthier, more productive environments,” said Manish Sharma, Vice President, Chief Technology and Chief Product Officer for Honeywell Building Technologies. We will create an intelligent building ecosystem that better addresses our customers’ key challenges" “By working with IDEMIA, we will create an intelligent building ecosystem that better addresses our customers’ key challenges and drives their desired outcomes. Whether it’s a commercial office building, a hospital or an airport, we have the ability to change the way people experience and interact with buildings for the better.” Safety and security systems “We look forward to expanding our long-standing relationship with Honeywell to bring greater value to our customers with more integrated solutions that make for a more seamless building experience,” said Matt Cole, CEO, Secure Enterprise Transactions Division, IDEMIA. “The ability for our technology to easily integrate with Honeywell safety and security systems will provide building owners and operators more insight and control into creating more efficient buildings, while putting the occupant experience first.” Facial recognition terminal IDEMIA’s field-proven AI-based products and solutions - like MorphoWaveTM, a contactless fingerprint device that scans four fingerprints in less than one second; VisionPass, the most advanced facial recognition terminal; or Augmented Vision, a biometric video analytics platform - integrate with Honeywell security and building management systems. Honeywell’s systems include Pro-Watch Integrated Security Suite, MAXPRO Cloud and Enterprise Buildings Integrator. Honeywell and IDEMIA will work together to deliver powerful integrations through aligned product creation Honeywell and IDEMIA will work together to deliver more powerful integrations through aligned product creation and joint product roadmaps. The integrated offerings will allow building operators to respond rapidly and effectively to alarms or incidents by providing an incident workflow package that allows Standard Operating Procedures (SOPs) to be configured, reducing compliance exceptions, security risks and response times. Personal protection equipment IDEMIA products also support Honeywell’s Healthy Buildings solutions that help building owners improve building environments, operate more cleanly and safely and encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company's risk management policies. Honeywell's Healthy Buildings solutions provide a holistic view of a building's health based on key factors such as indoor air quality, occupant flow, personal protection equipment (PPE) analytics, contactless access, thermal screening, social distancing and sanitation efficacy.
ASSA ABLOY Opening Solutions completed the integration of their Aperio® wireless lock technology with the Connect ONE® cloud-hosted management platform from Connected Technologies, Monument, Colo. Connect ONE manages all connected customer devices, including wireless and hardwired locks, access control, intrusion, video surveillance, critical environmental monitoring and energy management from a single interface. “We’re excited to present this integration with industry leading ASSA ABLOY Aperio wireless devices to Connect ONE dealers,” said Mike Simon, Managing Partner of Connected Technologies. Global wireless platform “Now, dealers can easily expand their services to more doors and offer new protection possibilities that save installation time and money. In addition, the Aperio/Connect ONE integration works with popular Bosch, DMP, ELK and Honeywell Vista panels so they can be up and running with new specs quickly.” The Aperio integration offers Connect ONE customers an easy way to connect additional wireless locks to new and existing installations. Aperio is a global wireless platform that works with extensive locking hardware options from ASSA ABLOY Group brands, offering the flexibility to address a variety of applications throughout any facility. The platform uses wireless communication (IEEE 802.15.4) between the lock and an Aperio hub to provide real-time communication to the access control system, simplifying installation and reducing costs. Encrypted wireless connection The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access Aperio wireless locks map directly to the intrusion areas for an immediate armed status review to deny access when armed and can also disarm intrusion with proper authority upon granted access at the lock. Since the wireless locks are highly integrated with the control panel, user permissions are applied exactly the same for hardwired readers, allowing for a mix of wireless and hardwired reader/locks without additional set-up complexity. The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access and a relay output to control an external door opener. Aperio locks use an encrypted wireless connection to an Aperio IP hub; each hub can communicate to a maximum of 64 locks. Highly flexible solution “Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly,” stated Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions Americas. “This integration will offer dealers and end-users a highly flexible solution for comprehensive access management.” Connect One’s ScanPass® Mobile Credential smartphone control is also supported with the integration, eliminating the need for card or fob credentials. Dealers can contact ASSA ABLOY to become certified to offer Aperio locks, which come in a variety of form factors and can be purchased through ASSA ABLOY Authorised Channel Partners.
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