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The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
Where are video surveillance cameras headed? At the core of next-generation Internet Protocol (IP) cameras are advanced chips with artificial intelligence (AI) at the edge, enabling cameras to gather valuable information about an incident: scanning shoppers at a department store, monitoring city streets, or checking on an elderly loved one at home. Thanks to advanced chip technology, complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras —professional to consumer — fueling the democratisation of AI in the IP camera market. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras Expanding the global IP camera market The video surveillance equipment market grew to $18.5 billion in 2018 and is expected to increase this year, according to IHS Markit. The latest research points to video everywhere, edge computing, and AI as the top technologies that will have a major impact in both commercial and consumer markets in 2019. Computing at the edge means that the processors inside the camera are powerful enough to run AI processing locally, while still encoding and streaming video, and are able to do it all at the low-power required to fit into the limited thermal budget of an IP camera. New SoC chips will be able to perform all of the processing on camera and provide accurate AI information, with no need to send data to a server or the cloud for processing. Instead, data can be analysed right in the camera itself, offering high performance, real-time video analytics, and lower latency — all critical aspects of video surveillance. This new AI paradigm is made possible by a new generation of SoCs, a key driver behind the market growth of IP cameras. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras to fuel the advent of AI in the IP camera market Micro-processor-enabled video analytics Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time Microprocessor-enabled analytics allow users to more easily extract valuable data from video streams. How about an insider’s view into retail customer behavior? Consider video cameras at a department store, monitoring shoppers’ behavior, traffic patterns, and areas of interest. Next-generation cameras will recognise how long a shopper stays in front of a specific display, if the shopper leaves and returns, and if the shopper ultimately makes a purchase. Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time, so retailers will be able to adjust product placement accordingly. Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly. By understanding customers’ behavior, retailers can determine the best way to interact with them, target specific campaigns, and tailor ads for them. Cue the coupons while the shopper is still onsite! Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly Fast processing for rapid response at city level City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations such as loitering, big crowds forming, or cars driving the wrong way.Quick local decisions on the video cameras are also used to help analyse traffic situations Quick local decisions on the video cameras are also used to help analyse traffic situations, adjust traffic lights, identify license plates, automatically charge cars for parking, find a missing car across a city, or create live and accurate traffic maps. Real-time HD video monitoring and recording When it comes to home monitoring, what will next-generation video surveillance cameras offer? Real-time monitoring and notification can detect if a person is in the back yard or approaching the door, if there’s a suspicious vehicle in the driveway, or if a package is being delivered (or stolen). Advanced video cameras can determine when notifications are and aren’t required, since users don’t want to be notified for false alerts such as rain, tree branches moving, bugs, etc. Next-generation video camera capabilities can also help monitor a loved one, person or pet, helping put families at ease if they are at work or on vacation. For example, helpful analytics may be used to detect if someone has fallen, hasn’t moved for a while, or does not appear for breakfast according to their typical schedule. City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations Next-gen IP cameras When evaluating next-generation IP cameras (cameras on the edge), look at the brains. These cameras will likely be powered by next-generation SoCs chips. Here is what this means to you: Save on network bandwidth, cloud computing and storage costs. There is no need to constantly upload videos to a server for analysis. Analysis can be performed locally on the camera, with only relevant videos being uploaded. Faster reaction time. Decisions are made locally, with no network latency. This is critical if you need to sound an alarm on a specific event. Privacy. In the most extreme cases, no video needs to leave the camera. Only metadata needs to be sent to the cloud or server. For example, the faces of people can be recognised in the camera and acted upon, but the video never reaches the cloud. The cameras can just stream a description of the scene to the server “suspicious person with a red sweater walking in front of the train station, has been loitering for the last 10 minutes, suggest sending an agent to check it out.” This could become a requirement in some EU countries with GDPR rules. Easier search. Instead of having to look through hours of video content, the server can just store/analyse the metadata, and easily perform searches such as “find all people with a red sweater who stayed more than five minutes in front of the train station today.” Flexibility/personalisation. Each camera at the edge can be personalised to work better for the specific scene it is looking at, compared to a generic server. For example, “run a heat map algorithm on camera A (retail) as I want to know which sections of my store get the most traffic; and run a license plate recogniser on camera B (parking lot) as I want to be able to track the cars going in/out of my parking lot.” No cloud computing required. For cameras in remote locations or with limited network bandwidth, users have the ability to perform all analytics locally, without relying on uploading video to a server/cloud. Higher resolution/quality. When AI processing is performed locally, the full resolution of the sensor can be used (up to 4K or more), while typically the video streamed to a server will be lower resolution, 1080p or less. This means more pixels are available locally for the AI engine so that you will be able to detect a face from a higher distance than when the video is streamed off camera. AI at the edge Professional-level IP cameras capable of performing AI at the edge are coming soon with early offerings making their debut at this year’s ISC West. As we enter 2020, we will begin to see the availability of consumer-level cameras enabling real-time video analytics at the edge for home use. With rapid technology advancement and increased customer demand, AI is on the verge of exploding. When it comes to image quality and video analytics, IP cameras now in development will create a next-generation impact at department stores, above city streets, and keeping an eye on our loved ones.
In the aging trend of 21th century with rapid aging population and high healthcare costs are creating a growing demand for care at home, especially for seniors with long-term health conditions. Home care is moving towards tele-health monitoring and telemedicine, including video conferencing and remote monitoring technology to help increase caregiver efficiency while still providing constant convenience to the patients. Living independently and aging gracefully are the ideals that every individual seeks to pursue, and the challenge is to ensure that all people can age with dignity and security. Climax’s GX Cubic Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, designed to help the elderly to manage their long-term health conditions, bridging medical health monitoring information to care providers/hospitals and create points of care to keep them safe in their own homes. GX Cubic medical alarm GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors GX Cubic can be flexibly connected with third-party Bluetooth (BLE) healthcare sensors, like blood glucose monitor, pulse oximeter, blood pressure monitor, or weight for tracking health data and providing customised alerts to meet individual needs. The measurements can be automatically sent to a health professional who can review the results and continuously keep an eye on the patient’s health needs and provide early treatment as necessary. In addition to medical health monitoring, GX Cubic is also compatible with Pivotell Advance Automatic Pill Dispenser to keep secure of all pills, and remind the user to take the correct medicine at the pre-set time. The solution allows health professionals to monitor pill taking timely results and keep an eye on the patients’ treatment as needed. For situation when remote monitoring care given is insufficient and the user requires onsite assistance, GX Cubic can raise an emergency alarm to inform the caregiver or medical personnel for immediate action. Seniors can be assured that they are always being taken care of, and provide their family members with a peace of mind. Voice recognition solution Voice recognition has innovated over time and continues to advance, allowing products to become even more intuitive and easier to use. GX Cubic has built-in voice recognition and can activate an emergency call to care provider or central monitoring center by preset vocal commands or keywords. This allows seniors to receive emergency attention even in situations where they are immobilised or cannot manually reach the panic button. Working with the leading voice ecosystems Amazon Alexa and Google Home via cloud, GX Cubic also features voice control to activate home electronic devices, complete daily tasks, and seek help during emergencies. Voice over Internet Protocol With the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice callsWith the VoIP (Voice over Internet Protocol) feature, GX Cubic users can also initiate two-way voice calls to contact their caregivers or family members at any time. With the additional add-on of DECT, GX Cubic can pair with voice extenders, talking pendants, call points, and voice extenders placed strategically around the home to create a safety net. Smart Home Automation Comprehensive elderly-friendly health care should also have a focus on preventive action to maintain a healthy ageing process. To realise independent living in a smart way, GX Cubic pairs with Zigbee or Z-Wave sensors to enable the whole-home control with various protocol-of-choice. GX Cubic can be programmed to turn on the hallway lights automatically when a sensor reports a senior’s movement in the middle of the night, to reduce a chance of falling; or automatically adjusting air conditioning when there is a sudden temperature-drop. The scenarios are unlimited to fit individual requirements, ensuring a safest living experience for the senior users. GX Cubic can also integrate IP security cameras and camera PIR motion sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Center to verify the event and sending immediate assistance as needed. Lastly, GX Cubic can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor environmental emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living.
Z-Wave ZM5101, ZM5202, ZM5304 modules have received UL component recognition for home security The Z-Wave Alliance, a global membership organisation dedicated to advancing the popular Z-Wave wireless smart home protocol, will host members in the Z-Wave Pavilion at ISC West for the second year in row. Z-Wave recently announced that it has become the first smart home mesh network to receive UL recognition for household burglar alarms for its family of 500 series modules in addition to a suite of upgrades to its encryption and security layer. UL certification Announced earlier this year, Z-Wave modules ZM5101, ZM5202, and ZM5304 with protocol SDK version 6.6 have received UL component recognition for home security, making Z-Wave the first mesh technology awarded a certificate of compliance by UL for use in professional alarm systems. With Z-Wave technology already included in over 90% of the panels provided by professional security companies in the U.S., all smart home devices with the new Z-Wave SDK version 6.60 that are based on the UL component recognition can be united via Z-Wave technology and leverage for both professional security and smart home services. As a true, two-way network technology with jamming detection, Z-Wave implementation into professional alarm installations will help reduce false alarms, currently the number one problem faced by security companies, and by operating in the 900 MHz band, Z-Wave devices are safe from intentional or unintentional “jamming” common in the overcrowded 2.4GHz band. S2 framework The Z-Wave Security 2 (S2) framework, available in the 6.7 software development kit from chipmaker Sigma Designs will provide the most advanced security for smart home devices and controllers, gateways and hubs in the market today. Z-Wave completely removes the vulnerability of the network during inclusion by requiring a QR code or a pin-code on the device itself. With S2, attacks such as man in the middle and brute force are rendered powerless by the implementation of industry-wide accepted secure key exchange using Elliptic Curve Diffie-Hellman (ECDH). For Z-Wave manufacturers with IoT cloud solutions and Z-Wave connection to the other IP devices, the Z/IP Gateway enables tunnelling all Z/IP traffic through a secure TLS 1.1 tunnel, eliminating cloud vulnerability. “Z-Wave has long enjoyed a strong market position in the home security industry, with partners like ADT, Vivint, and Nortek Security & Control at the forefront of deploying smart home security systems,” said Mitchell Klein, Executive Director of the Z-Wave Alliance. “We want manufacturers and security dealers alike to know that Z-Wave takes safety and security incredibly seriously. We will continue to be the gold standard platform for this industry while always delivering new features and benefits.” Exhibiting members in Z-Wave Pavilion at ISC West Exhibiting members in the Z-Wave Pavilion at ISC West include Aeon Labs, SecureNet Technologies, FIBARO, Climax Technology, Qolsys, and StarVedia. Z-Wave products are available through distributors and direct to consumers in retail and online. Adopted by over 375 worldwide market leaders, Z-Wave is fully interoperable between all brands and is fully backward-compatible between versions.
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