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The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
Where are video surveillance cameras headed? At the core of next-generation Internet Protocol (IP) cameras are advanced chips with artificial intelligence (AI) at the edge, enabling cameras to gather valuable information about an incident: scanning shoppers at a department store, monitoring city streets, or checking on an elderly loved one at home. Thanks to advanced chip technology, complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras —professional to consumer — fueling the democratisation of AI in the IP camera market. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras Expanding the global IP camera market The video surveillance equipment market grew to $18.5 billion in 2018 and is expected to increase this year, according to IHS Markit. The latest research points to video everywhere, edge computing, and AI as the top technologies that will have a major impact in both commercial and consumer markets in 2019. Computing at the edge means that the processors inside the camera are powerful enough to run AI processing locally, while still encoding and streaming video, and are able to do it all at the low-power required to fit into the limited thermal budget of an IP camera. New SoC chips will be able to perform all of the processing on camera and provide accurate AI information, with no need to send data to a server or the cloud for processing. Instead, data can be analysed right in the camera itself, offering high performance, real-time video analytics, and lower latency — all critical aspects of video surveillance. This new AI paradigm is made possible by a new generation of SoCs, a key driver behind the market growth of IP cameras. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras to fuel the advent of AI in the IP camera market Micro-processor-enabled video analytics Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time Microprocessor-enabled analytics allow users to more easily extract valuable data from video streams. How about an insider’s view into retail customer behavior? Consider video cameras at a department store, monitoring shoppers’ behavior, traffic patterns, and areas of interest. Next-generation cameras will recognise how long a shopper stays in front of a specific display, if the shopper leaves and returns, and if the shopper ultimately makes a purchase. Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time, so retailers will be able to adjust product placement accordingly. Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly. By understanding customers’ behavior, retailers can determine the best way to interact with them, target specific campaigns, and tailor ads for them. Cue the coupons while the shopper is still onsite! Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly Fast processing for rapid response at city level City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations such as loitering, big crowds forming, or cars driving the wrong way.Quick local decisions on the video cameras are also used to help analyse traffic situations Quick local decisions on the video cameras are also used to help analyse traffic situations, adjust traffic lights, identify license plates, automatically charge cars for parking, find a missing car across a city, or create live and accurate traffic maps. Real-time HD video monitoring and recording When it comes to home monitoring, what will next-generation video surveillance cameras offer? Real-time monitoring and notification can detect if a person is in the back yard or approaching the door, if there’s a suspicious vehicle in the driveway, or if a package is being delivered (or stolen). Advanced video cameras can determine when notifications are and aren’t required, since users don’t want to be notified for false alerts such as rain, tree branches moving, bugs, etc. Next-generation video camera capabilities can also help monitor a loved one, person or pet, helping put families at ease if they are at work or on vacation. For example, helpful analytics may be used to detect if someone has fallen, hasn’t moved for a while, or does not appear for breakfast according to their typical schedule. City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations Next-gen IP cameras When evaluating next-generation IP cameras (cameras on the edge), look at the brains. These cameras will likely be powered by next-generation SoCs chips. Here is what this means to you: Save on network bandwidth, cloud computing and storage costs. There is no need to constantly upload videos to a server for analysis. Analysis can be performed locally on the camera, with only relevant videos being uploaded. Faster reaction time. Decisions are made locally, with no network latency. This is critical if you need to sound an alarm on a specific event. Privacy. In the most extreme cases, no video needs to leave the camera. Only metadata needs to be sent to the cloud or server. For example, the faces of people can be recognised in the camera and acted upon, but the video never reaches the cloud. The cameras can just stream a description of the scene to the server “suspicious person with a red sweater walking in front of the train station, has been loitering for the last 10 minutes, suggest sending an agent to check it out.” This could become a requirement in some EU countries with GDPR rules. Easier search. Instead of having to look through hours of video content, the server can just store/analyse the metadata, and easily perform searches such as “find all people with a red sweater who stayed more than five minutes in front of the train station today.” Flexibility/personalisation. Each camera at the edge can be personalised to work better for the specific scene it is looking at, compared to a generic server. For example, “run a heat map algorithm on camera A (retail) as I want to know which sections of my store get the most traffic; and run a license plate recogniser on camera B (parking lot) as I want to be able to track the cars going in/out of my parking lot.” No cloud computing required. For cameras in remote locations or with limited network bandwidth, users have the ability to perform all analytics locally, without relying on uploading video to a server/cloud. Higher resolution/quality. When AI processing is performed locally, the full resolution of the sensor can be used (up to 4K or more), while typically the video streamed to a server will be lower resolution, 1080p or less. This means more pixels are available locally for the AI engine so that you will be able to detect a face from a higher distance than when the video is streamed off camera. AI at the edge Professional-level IP cameras capable of performing AI at the edge are coming soon with early offerings making their debut at this year’s ISC West. As we enter 2020, we will begin to see the availability of consumer-level cameras enabling real-time video analytics at the edge for home use. With rapid technology advancement and increased customer demand, AI is on the verge of exploding. When it comes to image quality and video analytics, IP cameras now in development will create a next-generation impact at department stores, above city streets, and keeping an eye on our loved ones.
Wavestore, developer of highly secure and open platform Video Management Software (VMS) solutions, will be hosted by three of its technology partners at ISC West, which is taking place at the Sands Expo, Las Vegas on 10th -12th April 2019. Visitors to the Feenics, Mobotix and Raytec booths will have the opportunity to see how easy it is to benefit from a fully integrated security system with Wavestore at its heart. Wavestore VMS solution As a truly independent company, Wavestore focuses solely on the development of its highly secure VMS platform to deliver an ever-evolving feature set and ensures compatibility with associated devices and sub-systems from its technology partners. If the requirement is just for video, or there is a need for a fully integrated solution from one to tens of thousands of cameras and devices, Wavestore is able to demonstrate how its VMS can help deliver a scalable and completely future-proof solution for your next project. Wavestore has a well-established Technology Partner programme that allows users to benefit from seamless integrations across a host of best-in-breed brands" “Wavestore has a well-established Technology Partner programme that allows users to benefit from seamless integrations across a host of best-in-breed brands encompassing cameras, access control, video analytics and much more”, says James Smith, Managing Director of Wavestore. “In addition, Wavestore’s open platform is fully compliant with ONVIF profile-S, bringing enhanced flexibility to camera choice, enabling users to achieve maximum return on investment from their security solutions.” VMS Upgrade Bundles As well as demonstrating the latest features of Wavestore’s VMS, the team will also be highlighting how choosing Wavestore can help reduce the total cost of ownership through provision of free technical support and flexible VMS Upgrade Bundles, which enable partners to stay up-to-date with the very latest features over time, without signing up to expensive recurring support contracts. The Wavestore team will be demonstrating the latest features of its award-winning VMS on the Feenics booth (22130), Mobotix booth (16089) and Raytec booth (22075).
The announcement that Wavestore’s open platform Video Management Software (VMS) has been successfully integrated with Raytec’s lighting solutions means that operators are now able to match the security requirements for individual locations throughout a site, with a wide range of lighting options which are managed directly from Wavestore’s front-end ‘one screen, total control’ display. Automated lighting solution Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VM Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VMS by simply clicking on fully customisable buttons. The solution also enables the ideal lighting for each situation to be automatically selected when a moving object is detected or by metadata triggered events from other systems and software, such as access control, ANPR, alarm sensors, cameras, face recognition and other forms of video analytics. “There are so many different reasons why our end-user clients may need supplementary lighting and this smart solution provides them with the flexibility to choose from a long list of options which exactly meets their requirements,” said Enrico Bizzaro, Head of Integrations for Wavestore. Licence plate reader and video surveillance system “Our clients tell us that minimising energy costs and light pollution is important to them and so this integrated solution has been designed to ensure lights are only turned on when needed. This could be, for example, at an access control reader location in order to visually verify the identity of a card holder or to enhance the ability to read the number plate of a vehicle entering a site. Lighting is also quite often used to add to the deterrent factor of a video surveillance system and in this respect, operators can choose different options such as SOS, Hi-Lo and Wave light effects.” The benefits offered by the deep level of integration between the two technologies are available as standard across Wavestore Premium, Enterprise and Ultimate channel license levels. Wavestore VMS supports Hybrid LED illuminators Wavestore was the first VMS to support Raytec’s Hybrid LED illuminators which brings the benefits of White light and IR technology into a single unit. With less cabling required, the 2-in-1 solution reduces installation costs as well as negating the capital cost of deploying two separate lighting units. Wavestore enables the Hybrid LED illuminators to be controlled individually or as a group with all commands, such as scheduled on/off timings and brightness, securely authenticated by Wavestore to prevent unauthorised access to the illuminators over the network.
Raytec Hybrid IP PoE illuminators have been installed to protect a residential palace in Lebanon. The palace located in the Lebanese mountains outside Beirut lies at an altitude of 1,150 metres above the Lamartine Valley. The ornate design and treasured contents of the palace meant the client wanted an advanced security solution for the premises to protect both indoor and outdoor areas. The client approached local security company, Security Engineering, who specialise in complex integration between various systems, to provide an effective solution for their property. Combining CCTV surveillance with intrusion alarm Raytec’s Vario2 IP PoE Hybrid 8 units were selected for use on this project and would be used alongside Optex laser beam detectors and Bosch camerasThe client wanted to achieve high levels of security which they could control and activate remotely. Security Engineering recognised this would be best achieved using a range of different devices to provide a complete solution, combining CCTV surveillance with an intrusion alarm system. As well as the need for IR lighting to assist the CCTV system in the challenging low light conditions, the client also wanted to use White-Light as a deterrent to any potential intruders whenever an alarm was raised. Raytec’s Vario2 IP PoE Hybrid 8 units were selected for use on this project and would be used alongside Optex laser beam detectors and Bosch cameras (equipped with video analytics) and intrusion panel. All devices were linked to a Bosch Video Management System (BVMS), which would be used to control the system. Together, these devices would provide the client with the CCTV surveillance and intrusion alarm system they required and would be connected using TCP/IP technology in a unified communications protocol. High quality images for day/night surveillance The quality of illumination meant the camera analytics could clearly identify any intruders approaching the palace and boosted the accuracy of detectionAs the only IP enabled illuminator combining White-Light and Infra-Red into a single unit, Raytec’s Hybrid illuminators provided the client with the greatest level of functionality, flexibility and control. In Infra-Red mode, the illuminators provide high quality images for general night-time surveillance. The quality of illumination meant the camera analytics could clearly identify any intruders approaching the palace and boosted the accuracy of detection. Crucially for the client, Hybrid’s dual functionality also meant White-Light could be triggered as a deterrent (when an alarm was activated by the camera analytics or the Optex laser beam) to scare off any intruders. As well as being able to easily control the entire system remotely through the VMS, the entire system also linked to an indoor keypad or mobile app which had to be activated in order to arm the system. This ensured the deterrent lighting was only enabled when needed and couldn’t be triggered by false alarms. Using Infra-Red and White-Light together From the outset, Security Engineering identified the need to use both Infra-Red and White-Light illumination. Combining Infra-Red, White-Light and IP capability in a single illuminator, Hybrid represents the most advanced product of its type in today’s security market, providing the client with a more dynamic security response and tight integration with the other devices being used as part of the solution. Hybrid achieves the same power and distance as two dedicated illuminators; an important factor for the challenging low light conditions Thanks to Hybrid’s IP capability, all elements of the solution could work together seamlessly. As an open platform, all Raytec IP illuminators can easily integrate with a wide range of security devices; in this instance, Optex detectors and Bosch cameras. This gave Security Engineering greater flexibility when specifying their solution. Same power as two dedicated illuminators Hybrid’s dual use also helped to reduce the number of illuminators used on-site (previously the client would have had to install separate, dedicated White-Light and Infra-Red illuminators), reducing outlay on infrastructure and cabling by half. With no compromise on performance, Hybrid achieves the same power and distance as two dedicated illuminators; an important factor for the challenging low light conditions. Khaled Jaber, Security Engineering Managing Director comments: “Due to low light challenging conditions, and in order to maintain quality and efficiency of our Bosch cameras, we decided to use Raytec product for the advanced features it offered in enhancing the overall night image and delivering optimised end result of the camera under the given circumstances.”
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