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According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analogue, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure overhaul for HD video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analogue HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy solutions for HD video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analogue systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analogue solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analogue technology, which was unable to transmit audio. Stopping video delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetise their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analogue systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing network hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilise a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying surveillance through one DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analogue or IP, can be connected through one DVR. For many end users with legacy analogue systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD casino surveillance made simple For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analogue system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximising existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
When people think of control rooms, images from James Bond movies or intense action stories come to mind. What they fail to realise is the incredible level of ergonomics, technology, precision and craftsmanship required to create a top-notch command and control room. “These are rooms of complex functionalities, where hundreds of elements must be integrated and function in sync,” says Jim Coleman, National Sales Manager, AFC Industries. Professional teams from several different industries must coordinate every single detail in order to ensure that functionality occurs each and every time. Reconfigurable furniture for control rooms AFC Industries is one company that specialises in equipping control rooms for security and other applications. AFC Industries was established in 1994 as a family-owned business that focuses on the design and construction of ergonomic products. Their height-adjustable units guarantee the right height for standing desks as well as traditional sitting levels. The company produces an array of Command and Control ergonomic security consoles and mounting solutions. Modular racking systems facilitate efficient storage of electronic and audio-visual equipment. As technology changes, older traditional consoles are no longer a necessity. Many organisations instead are choosing to use lighter, less costly, reconfigurable furniture that allows more flexibility. Command Centres need to be able to reconfigure the space at will. Because most systems are housed in secure data centres, users should be able to quickly move their positions by relocating their workstations, utilising different network connections. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis Emergency operations centres A positive trend driving the market for control rooms is an increase in emergency operations centres (EOCs), says Randy Smith, President of Winsted. “Everybody is concerned about what happens in an emergency,” says Smith, and the centres are popping up as a tool for emergency preparedness. It’s another environment where sit-stand work stations are the rule. Winsted’s product lines include stock modular and customised elements in good-better-best categories – from basic to lots of “bells and whistles;” jobs can be configured from modular elements or customised as needed. Customised control rooms for seamless operation There is a lot at stake in control room design: Lives can depend on how effectively a control room functions in an emergency. Control rooms should seamlessly accommodate both everyday occurrences and crisis situations, says Matko Papic, Chief Technology Officer of Evans Consoles. Better-operating control rooms can increase efficiency and reduce and/or mitigate risk. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis. Addressing operator comfort can reduce the possibility of workers’ compensation claims. End users are seeing multiple benefits of creating a better operating environment, better sightlines, more comfort and attention to ergonomics. As a fully integrated control room solutions provider, Evans Consoles approaches the needs of a control room environment beginning in the conceptual/operational planning stage. They consider broad issues such as how information will be processed, the interface between technology and operators, and the cognitive and physical interactions of operators – understanding that these factors drive the layout and function of control rooms. After analysing tasks to be performed in the environment, Evans lays out the consoles to meet those needs. Rather than a predesigned solution, each installation is tailored around a specific application. Read part 2 of our Control Rooms series here
Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed A well-developed surveillance system can give a single security guard the power to see what otherwise might take a hundred pairs of eyes to see. But what happens when all the components are all connected and powered up, and the resulting image on the screen is, well, indiscernible, or, at the very least, terribly pixelated? Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed. Often enough, however, what they see on the screen is not what they were expecting – and they wonder what they just paid for. In a good high-definition system, what factors actually create the best image quality? With so many variables involved, from the camera’s lens to the imaging algorithms to the monitor resolution – just to name the obvious ones – how do system integrators achieve the best on-screen images? The lens The first component to handle light from an object, this may be the one most taken for granted in cameras of any sort. (Just try scratching or cracking one and you’ll agree.) In the days of analogue cameras, it seemed that any old lens would do just fine. However, as the technology inside cameras evolved and more powerful sensors (more pixels) became available, engineers and programmers demanded more from lenses. Moreover, intelligent video content analyses would be impossible without high-accuracy lenses.In what way do lenses impact the image quality? The key factor here is light transmission. The quality of light passing through the lens itself will forever be critical to the quality of image reproduced. A lens made using ultra-precision molding aspherical technology achieves more accurate colour, better light, and clearer images. Multilayer broadband anti-reflection coating further maximises a lens's light transmission while minimising the residual reflection of light on the surface of each optical lens. Variables involved include the camera’s lens, the imaging algorithms and the monitor resolution When it comes to fabricating a megapixel lens that hits the mark, the materials used and the processes by which lenses are produced are the two most critical criteria. The materials most often used to create lenses are glass and specialised plastics. An HD lens made of ultra-low-dispersion optical glass – which, by using dispersion characteristics that are different from those of conventional optical glass – will deliver better HD performance. Machine-automated lens production using specialised plastics results in high output for camera producers, and the lenses produced are more uniform in design and quality. For an HD vari-focal lens, its image quality depends largely on the precision of the cam. The cam rotates to drive the zoom and focus lens groups forward and backward for a smooth continuity of focal length and adjustment of the focal point. A lack of precision with the cam inevitably causes an offset or tilt of the lens' optical axis during zooming and focusing, leading to a serious loss of image quality. Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested. The features of a lens that affect image resolution, clarity, and contrast must be perfect. Achieving uniformity of image resolution at the centre and the edges of a lens requires high-precision machinery. And once a lens has been properly crafted, the assembly of the camera, the lens housing materials, and the alignment of the optical axis demand utmost accuracy. To put it mildly, quality control must be rigorous. Image signal processing As light passes through the lens, the sensor captures it and converts it to data. Raw RGB data is transmitted by the camera sensor and undergoes Image Signal Processing (ISP) such as noise reduction, white balance, WDR, curve correction and colour correction, etc. The data is then transformed to true colours for each pixel point, for people to see images that look “normal” to the human eye. It is the Image Signal Processing that defines the final image quality on the screen. Collecting data in different conditions is vital, for instance, outdoor data should be analysed with natural light on days with sun, overcast, rain, and fog, at dawn, at dusk, and so on. Similarly, when using cameras equipped with infrared sensors, testing the IR light signals in various conditions is necessary as well. Actual image performance depends upon variables such as low light illumination, signal to noise ratio, dynamic range of light, and more. ISP algorithms aim at increasing the signal data and decreasing noise. Cameras with Wide Dynamic Range (WDR) will yield improved video imaging with both background and foreground objects in high contrast or high-backlight environments, maximising the amount of detail in brighter and darker areas in one field-of-view. In scenes with low contrast and low light, the sensors deliver digital image signals and at the same time send some amount of digital noise that directly hinders image clarity. Three-dimensional digital noise reduction (3D DNR) removes unwanted artifacts from an image, reducing graininess. Where cloudy weather poses a challenge, auto-defogging technology helps to identify the density of fog or rain with gray-white colour ratio analysis, and imbues images with true colour reproduction. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied Matching megapixels to image quality When the factors mentioned above line up well, correlating cameras and monitors creates the best viewing experience. When a high definition camera is in place, a monitor with a high resolution will display images much more clearly. But if the monitor’s resolution is low, it will not deliver the high-quality images expected – or possible – from that HD camera. For an 8 MP camera, for instance, users do best to apply monitors with 4K × 2K resolution. Though common sense, this deserves to be mentioned because users might decide to upgrade their systems with 4K monitors, but with perhaps 1.3 MP cameras installed. In such a scenario, there’s no guarantee the on-screen image quality will automatically improve. Managing data and bandwidth In terms of a complete, high definition surveillance system, when the right factors come together and the calibrations are set, image quality – even in a standard HD 1080p setup – can be extremely good. The final piece of the puzzle is managing the data. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage will eventually increase the overall cost for customers. Is it possible for integrators to optimise their customer’s system and, at the same time, stay within budget constraints? Luckily, it can be done. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage increases the overall cost for customers To do this, a more efficient video encoding solution would allow an improvement in compression efficiency of 40–50% over H.264. Improvements to algorithms that are adaptive to a particular scene give users control over bitrate. Another option would be to start recording video only when an event triggers an alarm, since most security guards are primarily concerned with moving objects rather than a scene’s generally stagnant background. This intelligently helps optimise bandwidth and storage consumption. Another method is to use a single panoramic or fisheye camera in place of several HD cameras for coverage – the reduced number of security devices will reduce bandwidth demands and the rate of storage consumption as well. Getting the best image quality Now let’s put this all together. Naturally, integrators and users will refer to their product specs to understand features and functions, fine-tuning each component for best results. Also, as suggested above, users should select an HD camera comprehensively in terms of lens performance, pixels, image quality, and overall system compatibility and performance. Next, matching the backend device and management platform should be carefully considered in a complete security system. Installing equipment that has been engineered for a given scene is a must, along with strategising how to get the most coverage out of the lowest number of cameras. Finally, product quality, warranty, price, and on-going customer service are all important factors that customers should take into account as well.
Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a large corporate end user who represents a key demographic for show organisers – bluntly suggest that healthy scepticism was on display side-by-side with the promotional energy in play.On this floor, there are some lies being given out. Ask the tough questions, make the exhibitors show you" “On this floor, there are some lies being given out,” said Rudy A. Wolter, CTO, Security and Investigative Services for Citigroup, a financial services corporation. He advised fellow attendees to “listen for them, ferret them out, ask the tough questions. Make [the exhibitors] show you.” “Don’t be afraid to ask these men and women questions,” added Wolter. “Don’t be afraid to challenge them. If you don’t challenge them, they’re not getting any better which means we aren’t getting any better. At the end of the day, they’re the leaders; they’re the ones making change; they’re the ones touching systems; they’re the ones helping integration.” Banking security with Verint At Citigroup, Wolter oversees 1,300 bank branches in North America that use Verint systems, including 23,000 cameras tied into a single command centre. Skepticism aside, Wolter also provided evidence that even tough customers can be brought around. Specifically, he is sold on Verint: “When you have a problem, this company listens,” he told attendees at a Verint gathering on the show floor. New at GSX 2019 is the Verint Video Investigator, which is software that empowers investigators to quickly find the data they need to identify security threats in near real-time. In all, Verint serves in excess of 2,300 individual financial institutions, with tens of thousands of branches. Wolter was one of several end users willing to sing their praises publicly. Other GSX exhibitors were also proud to have their own real-world success stories. Placing the emphasis on outcomes At GSX, I heard more than once that outcomes are more important than technologies. Customers don’t want to hear about technologies, but rather about what those technologies can do for them. Avigilon, now a subsidiary of Motorola Solutions, is another company that is focused on outcomes rather than technology per se. “Instead of focusing on megapixels and terabytes, the end user is focused on perimeter security, loss prevention and risk management,” says John Kedzierski, Sr. VP of Video Solutions at Motorola Solutions. “We are working to provide that outcome." The end user is focused on perimeter security, loss prevention and risk management" How operators work to ensure outcomes is another aspect that is changing, says Kedzierski. “Watching video is obsolete,” he says. Using Avigilon’s new system, the operator instead is looking at colour-coded hexagons; one color means motion, another means an analytic event. Operators click on various hexagons to view video. Also at GSX 2019, Avigilon featured its new H5A camera line, with expanded object classification analytics, detailed object detection, and tracking in crowded scenes; and focused on the Avigilon Blue cloud system. They are working to make every camera capable of detecting faces, which can be matched to a watch list. How technology addresses marketplace changes Addressing the changing marketplace was another GSX theme. As the workplace changes, ASSA ABLOY Americas is adapting its technology to address new employment practices such as "hot-desking", and remote and mobile workers, says Peter Boriskin, Chief Technology Officer. Systems have to be able both to protect assets and also to provide flexibility to accommodate the changing workforce, he said. Corporate acquisitions are directly expanding the capabilities that ASSA ABLOY brings to the market. For example, they recently acquired Luxer One, a locker company that enables secure delivery of packages without customers needing to stand in line or wait for service. Deliveries can be made in seconds. Peter Boriskin of ASSA ABLOY Americas led a booth tour, including new power capabilities gained in the acquisition of LifeSafety Power Another recent ASSA ABLOY acquisition is LifeSafety Power, which is expanding the company’s capability to provide proactive data on wired systems by tracking power usage. For example, a spike in current might mean a problem with a component. Compiling “intelligent triggers” enables creation of a dashboard to provide analytics of wired systems. ASSA ABLOY has also been devising predictive analytics of wireless locks to predict battery life, for instance, and to address other maintenance challenges. “We want to know what’s going on at a door without visiting it,” says Boriskin. New exhibitors make their mark New exhibitors were part of the GSX mix. One new exhibitor was Vaion. It’s their first trade show after launching at IFSEC in London in June. Vaion combines a small camera portfolio with on-premise servers and software managed through the cloud for an end-to-end solution. Tormod Ree, co-founder and CEO, calls it a “hybrid cloud delivery model”. Vaion is also a “more proactive security model”, said Ree. Video is analysed for anomalies, and the server “learns” what is normal and not normal. The system provides alerts and notifications, occupancy counting and traffic control, among other features. And “overlays” are employed to present information on a map. Vaion can highlight video that is more likely to be relevant and prioritise feeds that have more activity. Vaion designs the hardware, which is manufactured in Taiwan. Vaion was a first-time exhibitor at GSX 2019 with their end-to-end video system; Tomod Ree is co-founder and CEO Gunshot detection technology EAGL Technology displayed their “Firefly” gunshot detection technology at GSX 2019. Based on technology originally developed for use in the military for sniper detection, the U.S. Department of Energy adapted it to civilian uses after the Sandy Hook School shooting. Boaz Raz, CEO, said the technology is the “most advanced and affordable, wireless for use indoors or outdoors, and it can control doors and cameras”. It doesn’t “listen” for gunshots like some competitors; rather it measures energy for “6 sigma” accuracy (almost 100%). Defining, and redefining, end-to-end solutions End-to-end solutions were all the rage at GSX 2019, but Allied Universal was one exhibitor that pondered what, exactly, is an end-to-end solution? It means different things to different people. For example, a video company’s end-to-end solution would not include access control. When Allied Universal claims to offer an end-to-end solution, they mean it in the broadest definition of the term, including all security systems deployed for a customer as well as the important human element (i.e., manguarding). “The industry’s emphasis on ‘end-to-end’ doesn’t encompass a full solution,” says Mike Mullison, Allied Universal’s Chief Information Officer. “When somebody uses the term end-to-end, you have to ask: What’s at both ends?” The lines between cyber and physical threats are blurring. Clients want full-service solutions" “The lines between cyber and physical threats are blurring,” adds Mullison. “Clients want full-service solutions.” Allied Universal is adding new technology elements to its offering, and Mullison says “the next phase of growth will be fueled by technology.” Allied Universal recently introduced the Heliaus product, a smart phone app that accesses an analytics engine to predict outcomes and prescribe optimum responses. It literally puts technology in a security guard’s hand. One customer has found that use of the technology resulted in a 20% reduction in safety and security incidents. The latest in access control among exhibitors In addition to video, access control had a big profile at GSX 2019, as evidenced by ASSA ABLOY America and many other companies. Another example is SALTO Systems, featuring its new NEO cylinder for wireless access control and the SALTO Virtual Network (SVN); the SVN-Flex extends and increases the number of updating points directly to the door. The SVN-Flex extends and increases the number of updating points directly to the door The compact SALTO NEO Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, or sliding doors. Low energy consumption results in 110,000 cycles with just one set of batteries. Other SALTO products are SALTO KS (Keys as a Service); SALTO BLUEnet Wireless for Bluetooth RF-driven real-time control of doors; the XS4 One Deadlatch stand-alone electronic lock; and JustIN Mobile, which replaces the need for an access card by securely sending a mobile key Over the Air (OTA) to an iOS or Android device from SALTO’s ProAccess SPACE management software. The next step in integration A new company reflecting the GSX emphasis on integration is Security and Safety Things (SAST), which is still in launch mode but expects to have its first pilot customers in the Q4. The first camera vendors embracing the SAST platform will have cameras for sale at ISC West in the spring. SAST is creating an Internet of Things (IoT) platform for the next generation of security cameras. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphones.SAST is creating an IoT platform for the next generation of security cameras “SAST is a technology platform, but it is also a business platform and a relationship platform,” said Emmanuel Ventadour, VP Sales and Marketing. For app developers, SAST also provides non-technical commercial services (i.e., easing their route to market.) Hartmut Schaper, CEO, emphasises the “openness” of the company. Even though they are a spinoff of Bosch, they are treating every camera manufacturer equally, he says. For integrators, the use of apps can expand their field of play. Apps will empower integrators to use video for more business processes – not just security – and expand their reach with customers, says Schaper. From scepticism to sales There were plenty of product claims at GSX to feed the skepticism of even the toughest of potential customers. Fortunately, product claims were only the beginning of conversations with attendees at this year’s show. No doubt manufacturers were put through their paces more than once, and a few of them even came out on the other side with potential new business to show for their efforts. That’s the true measure of success at GSX 2019, or any trade show. Click here to read our reviews from Day One and Day Two of the show.
Video is a more common feature of security systems than ever before, driven by implementation of Internet Protocol (IP) networks. In addition, various computer analytics systems are now being implemented as a matter of course. The combination of the two trends is changing – and expanding – the operation of security operations centers (SOCs). Intelligent security operations "Intelligence is central to the next evolution of security", says Alan Stoddard, Vice President and General Manager, Situational Intelligence Solutions, Verint. An architecture is needed that can gather information from multiple devices and process it using intelligence and analytics engines. Cross-domain analytics create a higher level of security. Exposing data to best-in-class analytics provides information tailored to each security operator" “Exposing data to best-in-class analytics provides information tailored to each security operator,” says Stoddard. “There is so much data, and people need to react to it.” The result is the emergence of intelligent security operations centers (iSOCs). Consider, for example, any recent security event: “As people look to understand and get ahead of these incidents, how do they synthesise information? How do they move ahead from response to prevention?” asks Stoddard. Video-centric command-and-control Because of the expanding uses for video, Stoddard sees movement in the industry toward video systems being the focal point for integration of data sources into a command-and-control environment. “Everyone is visual, and video provides a mechanism to understand your environment,” says Stoddard. “Video-centric command-and-control marries the value of video with a map that is easy to navigate and understand. He adds,"Video is pulled in from each location, and various subsystems are integrated into a unified environment. The video management system (VMS) is a natural integration point.” To serve the combined emphasis on analytics and video management, Verint has introduced its VMS One system, a single product that combines video and integrated command-and-control for iSOC environments. The new product serves a need in the marketplace to manage diverse data streams, to analyse data for greater intelligence and to automate workflows. Integration with third party VMS VMSOne combines a VMS with a command-and-control system and is targeted to large facilities and campus-like environments with SOCs. Examples include transportation hubs, large manufacturing sites, critical infrastructure, safe cities and higher education. For even larger, enterprise-type customers with multiple locations and plenty of subsystems, Verint offers its Situational Awareness Platform, which can integrate with third party VMSs and other systems. The scalable system for very high-end customers can manage tens of thousands of devices and subsystems. VMSOne, which had a preliminary launch at ISC West and is featured at the 2019 GSX show in Chicago, is targeted to the next lower tier of customers. Customer shipments will begin in September 2019. Verint’s Situational Awareness Platform can integrate with third-party VMSs Physical and cyber security Increasingly, the security needs of end users are being converged, says Stoddard. They encompass information technology (IT), physical security and cyber security, combined with a corporate security officer (CSO) in charge of decision-making. More sensors and subsystems create the possibility of data overload for security operators, and more intelligence and analytics are tools to filter and manage that data and present it in useful form for better decision-making. Verint recently hired Jeffrey Lewis as Vice President, Marketing, to lead its marketing effort from an IT-centric perspective and talk to customers in a new way about the concepts of converged security. New technologies and a more converged environment create higher expectations and greater demands on the integrator/installer community, too. In response, Verint has launched a VIP Partner program to develop stronger and closer relationships with a select group of integrators. These “VIPs” are the “best of the best” – the most capable in the industry, knowledgeable about new technologies, and able to provide more value to end-customers. VIP Partner program Dealers are screened based on modest volume sales requirements and whether they have the right skillsets, technical capability and training. There are currently several dozen VIP partners, who “lead with” Verint solutions where they make sense in the marketplace. The VIP Partner initiative complements Verint’s other partner channels. Providing another tool to manage the flow of data in an organisation, Verint recently acquired Nowforce, a small Israeli company, that provides an enhanced computer-automated dispatch system. Verint offers the integrated dispatch and response capability as either a stand-alone product or as part of the larger Situational Awareness Platform. Situational Awareness Platform Getting ahead [of security threats] requires looking at social media and other data sources"“It allows SOCs to take information in and handle response in an integrated fashion,” says Stoddard. “It also extends the security workforce, enabling customers and employees to take part in the security environment.” Stoddard adds, “Getting ahead [of security threats] requires looking at social media and other data sources, information on site, and creating a holistic security view for greater understanding,” says Stoddard. Verint’s Situational Awareness Platform integrates with third-part systems that track social media, such as Liferaft Navigator, NC4 and Dataminr,” Nowforce creates 360 degrees of control, extends the control center into the virtual workforce, and enables everyone to be managed. Information such as visuals and maps are pushed to security personnel on smart phones, and security officers get to the scene faster.
An aging employee population and the influx of a new generation of workers and customers is driving change in the physical security industry. Millennials – those born in the 1980s and mid-1990s – are especially impacting how the industry operates, the technologies it produces, and the customers it serves. This tech-savvy generation grew up with the Internet at their fingertips. They embrace innovation in all its glory and expect it to play a seamless role in their lives – and work. We asked this week’s Expert Panel Roundtable: How are millennials changing how security systems are designed, installed and/or operated?
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