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According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analogue, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure overhaul for HD video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analogue HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy solutions for HD video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analogue systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analogue solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analogue technology, which was unable to transmit audio. Stopping video delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetise their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analogue systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing network hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilise a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying surveillance through one DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analogue or IP, can be connected through one DVR. For many end users with legacy analogue systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD casino surveillance made simple For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analogue system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximising existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
When people think of control rooms, images from James Bond movies or intense action stories come to mind. What they fail to realise is the incredible level of ergonomics, technology, precision and craftsmanship required to create a top-notch command and control room. “These are rooms of complex functionalities, where hundreds of elements must be integrated and function in sync,” says Jim Coleman, National Sales Manager, AFC Industries. Professional teams from several different industries must coordinate every single detail in order to ensure that functionality occurs each and every time. Reconfigurable furniture for control rooms AFC Industries is one company that specialises in equipping control rooms for security and other applications. AFC Industries was established in 1994 as a family-owned business that focuses on the design and construction of ergonomic products. Their height-adjustable units guarantee the right height for standing desks as well as traditional sitting levels. The company produces an array of Command and Control ergonomic security consoles and mounting solutions. Modular racking systems facilitate efficient storage of electronic and audio-visual equipment. As technology changes, older traditional consoles are no longer a necessity. Many organisations instead are choosing to use lighter, less costly, reconfigurable furniture that allows more flexibility. Command Centres need to be able to reconfigure the space at will. Because most systems are housed in secure data centres, users should be able to quickly move their positions by relocating their workstations, utilising different network connections. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis Emergency operations centres A positive trend driving the market for control rooms is an increase in emergency operations centres (EOCs), says Randy Smith, President of Winsted. “Everybody is concerned about what happens in an emergency,” says Smith, and the centres are popping up as a tool for emergency preparedness. It’s another environment where sit-stand work stations are the rule. Winsted’s product lines include stock modular and customised elements in good-better-best categories – from basic to lots of “bells and whistles;” jobs can be configured from modular elements or customised as needed. Customised control rooms for seamless operation There is a lot at stake in control room design: Lives can depend on how effectively a control room functions in an emergency. Control rooms should seamlessly accommodate both everyday occurrences and crisis situations, says Matko Papic, Chief Technology Officer of Evans Consoles. Better-operating control rooms can increase efficiency and reduce and/or mitigate risk. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis. Addressing operator comfort can reduce the possibility of workers’ compensation claims. End users are seeing multiple benefits of creating a better operating environment, better sightlines, more comfort and attention to ergonomics. As a fully integrated control room solutions provider, Evans Consoles approaches the needs of a control room environment beginning in the conceptual/operational planning stage. They consider broad issues such as how information will be processed, the interface between technology and operators, and the cognitive and physical interactions of operators – understanding that these factors drive the layout and function of control rooms. After analysing tasks to be performed in the environment, Evans lays out the consoles to meet those needs. Rather than a predesigned solution, each installation is tailored around a specific application. Read part 2 of our Control Rooms series here
Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed A well-developed surveillance system can give a single security guard the power to see what otherwise might take a hundred pairs of eyes to see. But what happens when all the components are all connected and powered up, and the resulting image on the screen is, well, indiscernible, or, at the very least, terribly pixelated? Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed. Often enough, however, what they see on the screen is not what they were expecting – and they wonder what they just paid for. In a good high-definition system, what factors actually create the best image quality? With so many variables involved, from the camera’s lens to the imaging algorithms to the monitor resolution – just to name the obvious ones – how do system integrators achieve the best on-screen images? The lens The first component to handle light from an object, this may be the one most taken for granted in cameras of any sort. (Just try scratching or cracking one and you’ll agree.) In the days of analogue cameras, it seemed that any old lens would do just fine. However, as the technology inside cameras evolved and more powerful sensors (more pixels) became available, engineers and programmers demanded more from lenses. Moreover, intelligent video content analyses would be impossible without high-accuracy lenses.In what way do lenses impact the image quality? The key factor here is light transmission. The quality of light passing through the lens itself will forever be critical to the quality of image reproduced. A lens made using ultra-precision molding aspherical technology achieves more accurate colour, better light, and clearer images. Multilayer broadband anti-reflection coating further maximises a lens's light transmission while minimising the residual reflection of light on the surface of each optical lens. Variables involved include the camera’s lens, the imaging algorithms and the monitor resolution When it comes to fabricating a megapixel lens that hits the mark, the materials used and the processes by which lenses are produced are the two most critical criteria. The materials most often used to create lenses are glass and specialised plastics. An HD lens made of ultra-low-dispersion optical glass – which, by using dispersion characteristics that are different from those of conventional optical glass – will deliver better HD performance. Machine-automated lens production using specialised plastics results in high output for camera producers, and the lenses produced are more uniform in design and quality. For an HD vari-focal lens, its image quality depends largely on the precision of the cam. The cam rotates to drive the zoom and focus lens groups forward and backward for a smooth continuity of focal length and adjustment of the focal point. A lack of precision with the cam inevitably causes an offset or tilt of the lens' optical axis during zooming and focusing, leading to a serious loss of image quality. Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested. The features of a lens that affect image resolution, clarity, and contrast must be perfect. Achieving uniformity of image resolution at the centre and the edges of a lens requires high-precision machinery. And once a lens has been properly crafted, the assembly of the camera, the lens housing materials, and the alignment of the optical axis demand utmost accuracy. To put it mildly, quality control must be rigorous. Image signal processing As light passes through the lens, the sensor captures it and converts it to data. Raw RGB data is transmitted by the camera sensor and undergoes Image Signal Processing (ISP) such as noise reduction, white balance, WDR, curve correction and colour correction, etc. The data is then transformed to true colours for each pixel point, for people to see images that look “normal” to the human eye. It is the Image Signal Processing that defines the final image quality on the screen. Collecting data in different conditions is vital, for instance, outdoor data should be analysed with natural light on days with sun, overcast, rain, and fog, at dawn, at dusk, and so on. Similarly, when using cameras equipped with infrared sensors, testing the IR light signals in various conditions is necessary as well. Actual image performance depends upon variables such as low light illumination, signal to noise ratio, dynamic range of light, and more. ISP algorithms aim at increasing the signal data and decreasing noise. Cameras with Wide Dynamic Range (WDR) will yield improved video imaging with both background and foreground objects in high contrast or high-backlight environments, maximising the amount of detail in brighter and darker areas in one field-of-view. In scenes with low contrast and low light, the sensors deliver digital image signals and at the same time send some amount of digital noise that directly hinders image clarity. Three-dimensional digital noise reduction (3D DNR) removes unwanted artifacts from an image, reducing graininess. Where cloudy weather poses a challenge, auto-defogging technology helps to identify the density of fog or rain with gray-white colour ratio analysis, and imbues images with true colour reproduction. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied Matching megapixels to image quality When the factors mentioned above line up well, correlating cameras and monitors creates the best viewing experience. When a high definition camera is in place, a monitor with a high resolution will display images much more clearly. But if the monitor’s resolution is low, it will not deliver the high-quality images expected – or possible – from that HD camera. For an 8 MP camera, for instance, users do best to apply monitors with 4K × 2K resolution. Though common sense, this deserves to be mentioned because users might decide to upgrade their systems with 4K monitors, but with perhaps 1.3 MP cameras installed. In such a scenario, there’s no guarantee the on-screen image quality will automatically improve. Managing data and bandwidth In terms of a complete, high definition surveillance system, when the right factors come together and the calibrations are set, image quality – even in a standard HD 1080p setup – can be extremely good. The final piece of the puzzle is managing the data. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage will eventually increase the overall cost for customers. Is it possible for integrators to optimise their customer’s system and, at the same time, stay within budget constraints? Luckily, it can be done. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage increases the overall cost for customers To do this, a more efficient video encoding solution would allow an improvement in compression efficiency of 40–50% over H.264. Improvements to algorithms that are adaptive to a particular scene give users control over bitrate. Another option would be to start recording video only when an event triggers an alarm, since most security guards are primarily concerned with moving objects rather than a scene’s generally stagnant background. This intelligently helps optimise bandwidth and storage consumption. Another method is to use a single panoramic or fisheye camera in place of several HD cameras for coverage – the reduced number of security devices will reduce bandwidth demands and the rate of storage consumption as well. Getting the best image quality Now let’s put this all together. Naturally, integrators and users will refer to their product specs to understand features and functions, fine-tuning each component for best results. Also, as suggested above, users should select an HD camera comprehensively in terms of lens performance, pixels, image quality, and overall system compatibility and performance. Next, matching the backend device and management platform should be carefully considered in a complete security system. Installing equipment that has been engineered for a given scene is a must, along with strategising how to get the most coverage out of the lowest number of cameras. Finally, product quality, warranty, price, and on-going customer service are all important factors that customers should take into account as well.
Honeywell, a global provider of connected buildings, and IDEMIA, a global provider of Augmented Identity, announced a strategic alliance to create and cultivate an intelligent building ecosystem that provides a more seamless and enhanced experience for operators and occupants alike. The alliance will integrate Honeywell’s security and building management systems with IDEMIA’s biometric-based access control systems to create frictionless, safer and more efficient buildings. The Honeywell and IDEMIA alliance is intended to design solutions that will allow occupants to easily and securely have contactless engagement with a building - from vehicle recognition at the car park and automatic elevator calls to biometric-based access and personalised conference room settings. With a focus on security and data privacy, these next-generation solutions will provide occupants with a safer, more efficient and more enjoyable experience that will help building owners attract tenants. Complex security requirements “We recognise that our customers need to deliver business outcomes like managing complex security requirements and providing healthier, more productive environments,” said Manish Sharma, Vice President, Chief Technology and Chief Product Officer for Honeywell Building Technologies. We will create an intelligent building ecosystem that better addresses our customers’ key challenges" “By working with IDEMIA, we will create an intelligent building ecosystem that better addresses our customers’ key challenges and drives their desired outcomes. Whether it’s a commercial office building, a hospital or an airport, we have the ability to change the way people experience and interact with buildings for the better.” Safety and security systems “We look forward to expanding our long-standing relationship with Honeywell to bring greater value to our customers with more integrated solutions that make for a more seamless building experience,” said Matt Cole, CEO, Secure Enterprise Transactions Division, IDEMIA. “The ability for our technology to easily integrate with Honeywell safety and security systems will provide building owners and operators more insight and control into creating more efficient buildings, while putting the occupant experience first.” Facial recognition terminal IDEMIA’s field-proven AI-based products and solutions - like MorphoWaveTM, a contactless fingerprint device that scans four fingerprints in less than one second; VisionPass, the most advanced facial recognition terminal; or Augmented Vision, a biometric video analytics platform - integrate with Honeywell security and building management systems. Honeywell’s systems include Pro-Watch Integrated Security Suite, MAXPRO Cloud and Enterprise Buildings Integrator. Honeywell and IDEMIA will work together to deliver powerful integrations through aligned product creation Honeywell and IDEMIA will work together to deliver more powerful integrations through aligned product creation and joint product roadmaps. The integrated offerings will allow building operators to respond rapidly and effectively to alarms or incidents by providing an incident workflow package that allows Standard Operating Procedures (SOPs) to be configured, reducing compliance exceptions, security risks and response times. Personal protection equipment IDEMIA products also support Honeywell’s Healthy Buildings solutions that help building owners improve building environments, operate more cleanly and safely and encourage sustained compliance with changing building standards, safety guidelines, government-issued regulations and a company's risk management policies. Honeywell's Healthy Buildings solutions provide a holistic view of a building's health based on key factors such as indoor air quality, occupant flow, personal protection equipment (PPE) analytics, contactless access, thermal screening, social distancing and sanitation efficacy.
ASSA ABLOY Opening Solutions completed the integration of their Aperio® wireless lock technology with the Connect ONE® cloud-hosted management platform from Connected Technologies, Monument, Colo. Connect ONE manages all connected customer devices, including wireless and hardwired locks, access control, intrusion, video surveillance, critical environmental monitoring and energy management from a single interface. “We’re excited to present this integration with industry leading ASSA ABLOY Aperio wireless devices to Connect ONE dealers,” said Mike Simon, Managing Partner of Connected Technologies. Global wireless platform “Now, dealers can easily expand their services to more doors and offer new protection possibilities that save installation time and money. In addition, the Aperio/Connect ONE integration works with popular Bosch, DMP, ELK and Honeywell Vista panels so they can be up and running with new specs quickly.” The Aperio integration offers Connect ONE customers an easy way to connect additional wireless locks to new and existing installations. Aperio is a global wireless platform that works with extensive locking hardware options from ASSA ABLOY Group brands, offering the flexibility to address a variety of applications throughout any facility. The platform uses wireless communication (IEEE 802.15.4) between the lock and an Aperio hub to provide real-time communication to the access control system, simplifying installation and reducing costs. Encrypted wireless connection The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access Aperio wireless locks map directly to the intrusion areas for an immediate armed status review to deny access when armed and can also disarm intrusion with proper authority upon granted access at the lock. Since the wireless locks are highly integrated with the control panel, user permissions are applied exactly the same for hardwired readers, allowing for a mix of wireless and hardwired reader/locks without additional set-up complexity. The integration also allows for a mapped hardwired relay output to initiate an auxiliary control upon access and a relay output to control an external door opener. Aperio locks use an encrypted wireless connection to an Aperio IP hub; each hub can communicate to a maximum of 64 locks. Highly flexible solution “Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly,” stated Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions Americas. “This integration will offer dealers and end-users a highly flexible solution for comprehensive access management.” Connect One’s ScanPass® Mobile Credential smartphone control is also supported with the integration, eliminating the need for card or fob credentials. Dealers can contact ASSA ABLOY to become certified to offer Aperio locks, which come in a variety of form factors and can be purchased through ASSA ABLOY Authorised Channel Partners.
Boon Edam Inc., a globally renowned company in security entrances and architectural revolving doors, has announced that Dexus Wholesale Property Fund has upgraded the Gateway Building in Sydney’s Circular Quay to feature entry security measures to protect employees, visitors and valuable data. The ideal solution was found by integrating Boon Edam Speedlane Swing optical turnstiles, IDEMIA’s MorphoWave touchless fingerprint scanners, Schindler’s elevator dispatch and Honeywell’s access control technology. Integration with MorphoWave touchless reader MorphoWave scans and verifies four fingerprints through a simple hand wave gesture Gateway’s access solution allows authorised and registered tenants to simply wave their hand in the MorphoWave touchless fingerprint scanner reader to enter the secure area through the turnstiles. Guests can sign in and register their finger pattern to become authorised to enter. MorphoWave scans and verifies four fingerprints through a simple hand wave gesture, during which the sensor takes several 3D photos of the fingerprints to extract biometric data and compare with the authorised fingerprints stored in the device. If they match, the user is granted access. This process all happens in less than one second. Featuring Schindler’s PORT Technology Each MorphoWave reader is connected to Schindler’s PORT Technology, which then receives the user’s credential data and conducts a cross-check with the building’s access control database. If the user is valid, a command is sent to the Boon Edam Lifeline Speedlane Swing to open its barriers. This interaction is surprisingly quick, with limited latency. “Tenants have a duty of care to protect their employees and visitors as well as valuable data and intellectual property, and they need the cooperation and support of a responsible and innovative building manager such as Dexus to manage secure entry into the building,” said Michael Fisher, Managing Director, Boon Edam Australia. Seamless access control integration A major part of the solution involves elevator destination control, whereby a user’s credentials are automatically assigned an elevator as they are verified and allowed access through the turnstile. This seamless integration was facilitated by an existing global partnership between Boon Edam and Schindler. The partnership arranged for Schindler’s PORT 4 mini technology to be embedded into the Speedlane Swing optical turnstiles at the manufacturing stage in the Boon Edam factory. Using an advanced algorithm and the integrated Schindler PORT 4 mini elevator destination control for visual and audio feedback, an elevator is automatically assigned, at the same time the turnstile is opening, allowing for optimum efficiency. The security is controlled by Honeywell’s access control system, integrated with Schindler’s PORT Technology. Honeywell access control system Honeywell has managed the security and building management systems for the Gateway building since 1990 Honeywell has been managing the security and building management systems for the Gateway building since it was first opened in 1990. Honeywell Asia-Pacific Solution Architect Leader Rhys Crabb said “Early engagement at all stages and a commitment to a collaborative approach enabled Dexus to select the best available technologies. Dexus placed customer outcomes first and foremost in the project brief, ensuring the delivery of a product that provided tenants and visitors with a premium, modern and secure user experience that is flexible and easy to use.” Boon Edam optical turnstiles Mr. Stephen Hodge, Senior Project Manager, Dexus, said “With so many stakeholders, and a strong need for reliability and quality, it was important that everyone knew the goals of the project and worked well together. I’m pleased to say that it was like a perfect jigsaw and everything came together smoothly." Stephen adds, “What was important to Dexus is that we were pushing the boundaries to create better experiences, but we’re only doing so with proven products. Boon Edam’s optical turnstiles have been installed globally and locally, and this gave us added confidence that they were the right product for this forward-looking project.” Enhanced building security “Another significant help with this project was that the companies involved built a prototype, located at Schindler’s Head Office based in Sydney, so that the Dexus management and technical teams could test the solution well in advance of implementing it at Gateway,” Hodge continued. He further stated, “It gave us peace of mind that we’d selected the right suppliers. We have tenants in Gateway who requested ground floor security, so we went out to tender to seek the best combination of sophisticated security and elegance, without being obtrusive to the building’s users.” Touchless fingerprint scanners for privacy Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building Touchless fingerprint scanners were chosen to control access to secured floors and areas of the building, because they provide an extra level of privacy that was attractive to tenants. “A computer algorithm converts each person’s unique fingerprint signature into binary code, zeroes and ones, and uses that code to grant access,” explained Mr. Hodge, adding “Boon Edam turnstiles have the ability to integrate facial recognition, which could be highly valuable in other projects, but the fingerprint scanners were the right fit for this building. Boon Edam made it simple to integrate the scanners with their optical turnstiles, which helped us meet project deadlines.” Effective management of system installations For such a complex project, installation always has its challenges, including managing installation work as people continue to use the building. Mr. Bill Garrett, Facility Manager at Gateway Building, was impressed by Boon Edam’s service and installation team. He said, “The Boon Edam installation team always ensured safety was the number one priority and they did a quality job, even with some very difficult-to-access areas.” Garrett adds, “I’m delighted with the result of the project. One of the major benefits of the new entry system is that there’s a dedicated underground entrance for tradespeople, couriers and deliveries, which removes congestion and bulky carts from the main lobby. It’s all about enhancing the user experience, and Gateway will set a new benchmark for a seamless, secure and aesthetically pleasing entry.” Staged approach towards system implementation The testing, combined with the staged approach, allowed for a smooth transition to the new security technology" Mr. Garrett explained that to get tenants used to a totally new system, they adopted a staged approach. At first, the turnstiles were put into place but left in the open position and after an initial period, some of the turnstiles were closed so that tenants could try entering using the new technology, if they wished. Finally, the entire system was fully implemented. “In addition to this staged approach, we met with key tenants and allowed them to test the system in advance. The testing, combined with the staged approach, allowed for a smooth transition to the new security technology,” said Garrett. Scope of touchless access control technologies Now that the technology has been successfully rolled out at Gateway, Dexus is looking at other locations that could utilise the same harmony of security technologies. “We are continuing to assess opportunities to implement touchless technologies in new developments as well as in our existing buildings,” said Mr. Hodge. “The stylish and secure entrance at Gateway has been ideal through the COVID-19 pandemic. It manages flow, queries guests on recent visits to pandemic hotspots, if they are feeling any symptoms, and can record all entrants to the building, helping us meet government requirements. And the same features will be beneficial in a broader context, too, to help mitigate against unauthorised entry,” concludes Hodge. Dexus is actively exploring the possibility of rolling out similar security entrance systems in other buildings, thereby delivering the seamless balance of security and elegance.
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