Interface Systems, a pioneering managed service provider delivering business security, networking, and business intelligence solutions to multi-location enterprises, announced the launch of TamperShield, its breakthrough monitoring technology designed to identify alarm system interference before an intrusion occurs.
Traditional alarm monitoring only reports once an alarm is triggered. TamperShield continuously verifies that the alarm panel can communicate properly, providing faster visibility into communication failures, device tampering, and system health issues. The result is greater alarm uptime, faster threat awareness, and stronger protection for businesses that cannot afford downtime in their security operations.
Interface's monitoring centres
TamperShield is currently compatible with DMP and Honeywell alarm panels, allowing organisations to upgrade their monitoring capabilities without a complete system replacement. When an alarm panel is unable to communicate, an alert is sent to Interface's monitoring centres to notify customers and engage law enforcement, ensuring continuous protection and immediate situational awareness.
Interface operates TMA Five Diamond-certified, UL-listed Interactive Security Operations Centres (iSOCs) staffed 24/7 by U.S.-based security experts who monitor more than 75,000 customer locations nationwide. These centres provide real-time response and alarm video verification, ensuring customers receive rapid, professional intervention whenever communication disruptions or intrusion attempts are detected.
TamperShield Alarm Monitoring
A national jewellery retailer is already deploying TamperShield Alarm Monitoring across all stores nationwide, reflecting strong customer demand in the jewellery and high-value retail sectors for intelligent, resilient alarm monitoring solutions that combat increasingly sophisticated criminal tactics.
"Criminals are becoming more sophisticated in how they attempt to disable security systems before committing crimes," said Steve Womer, Senior Vice President of Product at Interface Systems.
Interface's comprehensive portfolio
Steve Womer added: "TamperShield Alarm Monitoring ensures that customers know the moment their system is compromised, so they can respond immediately."
TamperShield strengthens Interface's comprehensive portfolio of integrated security solutions, which includes advanced interactive remote video monitoring, intrusion detection, cloud video management, video analytics, and access control, offering businesses an intelligent, layered approach to safeguarding their assets and people.