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Though many office workers across the globe have found themselves working remotely for the past year, we are seeing a bit of a silver lining, as vaccine rollouts hint at a return to some pre-pandemic sense of normalcy. However, while some of us might opt for a fully-remote work life, others are anticipating a hybrid solution. Even before the pandemic, offices were taking a new, more open layout approach—moving past the days of cubicles and small office configurations. Going forward, offices and other workspaces will be tasked with supporting a hybrid work solution, as well as increasing hygiene measures. Video intercom solution This is where an IP video intercom solution can assist. Below are four ways they can help usher in a smarter, safer work environment: Video intercoms assist in creating a more hygienic work environment - The outbreak of COVID-19 has raised awareness of germs and just how easily a virus can be transmitted by face-to-face contact. Germ barriers are popping up in many aspects of our daily lives, where we were not likely to see them before Unfortunately, the door is also the easiest of these germ barriers to breach As such, we’re becoming accustomed to seeing plexiglass barriers at restaurants, grocery stores, and even coffee shops. However, many don’t realise that one of the best germ barriers is a simple door. Unfortunately, the door is also the easiest of these germ barriers to breach. All it takes is a knock or a doorbell ring to make us open our germ barrier and be face-to-face with whomever is on the other side. Increasing hygiene safety A simple step to increase hygiene safety and visitor security in commercial buildings and workspaces is an IP video intercom. Installing a video intercom will allow staff to see and speak with visitors without breaching that all-important germ barrier. A video intercom system provides a first line of defence, enabling the user to visually confirm the identity of the person on the other side of the door first before granting access. It can also be used to make sure proper procedures are being followed before a person is allowed to enter, such as using hand sanitiser, wearing a mask, and following social distancing guidelines. Basic security needs A major topic of conversation the past year has been how to manage occupancy in all facilities Video intercoms for occupancy management and basic security - A major topic of conversation the past year has been how to manage occupancy in all facilities—ranging from grocery stores and retail shops to restaurants and commercial buildings. Workspaces and offices are no exception. A video intercom provides a quick and convenient method of seeing who, or what, is on the unsecure side of the door before opening. For basic security needs, if a business has a door opening into an alley, a video intercom would be used to ensure no one is waiting outside to force their way in when the door is opened. Personal protection equipment Such solutions can also be used to ensure a person is carrying proper credentials, or wearing proper personal protection equipment (PPE), before entering a sensitive area. For example, if a lab has a room which can only be accessed by two persons at a time wearing specific protective gear, a video intercom could ensure each person is properly equipped, before allowing access that particular room. Additionally, for office or workspaces that have shared common areas, such as a cafeteria, gym or even conference rooms, managing access to these spaces will remain a priority, especially with post-pandemic restrictions in place. Video intercoms are a comprehensive safety and security tool for any workspace Deliveries of packages, work-related materials, or even food are common in any office or workspace. Video intercoms can assist in facilitating safe deliveries by visually and audibly confirming the identity of the individual. The visitor could be your next big client, your lunch delivery, a fellow employee with a faulty access card, or your mail. Video intercoms are a comprehensive safety and security tool for any workspace. Visitor management systems Video intercoms provide a cost-effective solution in small to mid-sized office facilities - One significant advantage of video intercom systems is the variety of applications available. Systems range from simple one-to-one video intercoms, to buzz-in systems, to full-fledged visitor management systems in mixed-use buildings. While they might lack the resources and manpower many enterprises have, small-to medium-sized offices can also take steps to ensure the safety of their staff and customers. Like any business, controlling who comes into the building is a primary way of maintaining safety. Video intercoms work in conjunction with access control systems to provide an identifying view of visitors or employees with lost or missing credentials. They allow staff to both see and hear those on the unsecured side of the door to determine intent before granting access. Most quality video intercoms will provide a clear enough image to allow an identification card to be read by holding it close to the lens, adding another opportunity to verify identity. Touchless intercom activation One major trend is the option of providing a touchless door activation Video intercoms provide a touchless option - Even prior to COVID-19, one major trend is the option of providing a touchless door activation or touchless intercom activation of a video intercom for those without proper credentials. Though touchless isn’t a new solution to the access control market, the pandemic introduced a renewed focus on these types of solutions to provide hygienic access to visitors. For offices and other workspaces looking to make investments into post-pandemic solutions to assist in reopening, touchless can support these efforts. When it comes to smart, secure workspaces, many people think instantly of cameras or monitors, access control, and alarm systems. Proper access credentials However, video intercoms are often the missing piece of a building’s security puzzle. A video intercom provides an identifying view that is not always available from a camera covering a large area. They allow those without proper access credentials a method of requesting entry, and just like cameras, they can be activated by alarms to allow staff to clearly see and communicate. If a workspace or office is important enough to be secure, it’s important enough to be sure of who is there before the door is opened. In 2021, it’s not enough to ensure the physical security of your staff and visitors, but also to ensure they are accessing a hygienic environment. Video intercoms provide that security and peace of mind.
In a world forever changed by the coronavirus pandemic, companies worldwide are now expanding their concept of physical security to best safeguard their facilities and employees. Few incidents have had as much of an impact on businesses globally as the COVID-19 pandemic; much of the world is still struggling to contain COVID-19, navigating the lasting effects and exploring what the “new normal” looks like. While some organisations are still engaged primarily in “anywhere operations”, i.e. remote work, many organisations are implementing strategic physical security solutions that better protect everyone through the use of video surveillance technology and advanced intelligence capabilities. As this new normal takes hold within the business environment, security strategies will largely be centered around several key initiatives like access control, people counting, occupancy controls, temperature screening, contact tracing, and reducing office touch points. With the use of a video management system (VMS) in the shadow of COVID-19, occupancy data from a VMS can trigger a lockdown and not permit new entrants until the occupancy drops below a certain threshold; this is significantly useful for organisations that have returned to in-person work. But there’s a caveat: though many legacy security systems are being re-evaluated to allow for touchless or frictionless access control — a move designed to eliminate the need for employees and visitors to physically touch a surface when using an access control system — upgrading the outdated technologies can be cumbersome and expensive, especially for organizations that had not planned for an interruption like the pandemic. Security contractors will be vital So, what is the solution? Security contractors will play a vital role in helping end-users across a range of vertical markets — large and small — to achieve their goals in the new paradigm. For some, this may mean leveraging existing access control and video surveillance systems with upgrades where needed. For others, an entire overhaul is made possible with budget friendly solutions for businesses to migrate to integrated access control through end-to-end security solutions that tie into existing infrastructures without major disruptions (meaning the organisation will never be left vulnerable). Cybersecurity is becoming even more intertwined with physical security There is massive transformation occurring in the security industry, most notably the movement to digitise physical access and integrate it with video management systems and surveillance. This shift means that cybersecurity is becoming even more intertwined with physical security, allowing organisations the ability to correlate the metadata of people’s behaviors and activities — a plus point for those looking to remain vigilant against future pandemic-esque business interruptions. Access, video, and audio are converging into consolidated platforms. Due to lower costs and pairings with IP-based, wireless infrastructure, there are infinite solution configurations. IT security requirements are beginning to apply to physical security because of this integrated infrastructure. Multi-factor authentication The security industry is also beginning to see a trend of multi-factor authentication, which is going to dominate in the days to come as it makes solutions more reliable. Most people carry smartphones these days, which have green check communication capabilities that allow easy multi-factor authentication. Costs are going down, and algorithms are getting better, making more people willing to try it. Some new solutions have both the fingerprint reader and a camera for facial biometrics Some new solutions have both the fingerprint reader and a camera for facial biometrics. Cameras and CCD modules cost almost nothing, and they do not have to be super high-end anymore, especially if organisations are doing one-to-one verification. It’s not just about security now; it is security, health, and safety. Access control with video, intelligent readers, and credentials is a perfect platform for next generation solutions.
Access control and door entry is a huge responsibility, and challenge, for local authorities and housing associations UK wide. For councils, they’re accountable for the security and safety of many public facilities such as leisure centres, libraries as well as residential housing developments which are often large scale and home to hundreds of people. Housing associations manage affordable rental housing which also means they’re responsible for the appropriate access control management for each individual house or flat. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage. For example, with modern intercom and access control systems, remote management and communication is something that offers local authorities and housing associations features that enable them to reduce costs and cut their carbon footprints by managing multiple sites from one place. On the other hand, such technological innovation has meant that local authority and housing association specifiers and consultants now have a wide range of systems and products to choose from which can cause issues in ensuring the right system for a specific building or development is chosen. Choosing an appropritate access control system In choosing an appropriate system, local authorities and housing associations need to opt for a cost effective solution that can be easily maintained with excellent support from the manufacturer and guarantees that the system and system parts will remain supported for the duration of its expected life cycle. It is also important that the chosen system is flexible to cater for the varying needs of the tenants and visitors. Of increasing importance is the reduction of anti-social behaviour which new technology can help by providing the use of data loggers which track the use and events of a door entry system, allowing specific evidence to be located by integrating with CCTV. Using technology to our advantage Through advancements in management systems and services, we can gain a much better visual representation of the events and general usage of an intercom entry system and not just its proximity access control. Systems, for example, can now send email alarms or notifications to the administrator or management. We are now able to modify user rights and access levels on the go from a mobile app which enables a much greater control over service and maintenance engineers, such as making sure they have full access when required via an app, rather than arriving to site with the incorrect keys or access fob. Systems, for example, can now send email alarms or notifications to the administrator or management Dealing with tenant’s lost and stolen keys has never been so easy either. The blocking or deletion of lost fobs and adding a new fob can be carried out in minutes while at the same time removing the cost of sending an engineer to the development to programme new fobs. This greatly reduces the carbon footprint of the whole task as fobs can now be sent out via post to a secure location for collection. Technology has also helped local authorities and housing associations to overcome the issue of not being able to have a concierge or building manager available 24/7 at some developments. Now with internet communication, it’s possible for tenants and visitors to get in touch with someone should they need assistance, whether that’s from within the apartment or from an entrance point. For example, lets take the Videx VX2200 with IP concierge integration. This system is exceptionally flexible, enabling calls to be answered on Videx intercoms and also mobile phones if required. With the integration of the IP concierge each block can be either standalone or networked via the internet back to a central control room. Reduced maintenance costs and carbon footprint We work with a wide range of local authorities and housing associations to help them overcome access control and door entry challenges. One organisation we have recently partnered with is The Living Group to help them greatly reduce their maintenance costs and carbon footprint by installing the MiAccess offline proximity system on many of their developments across the North East. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage By installing an appropriate system, The Living Group has managed to overcome issues caused by the existing system’s limitations and also enabled much more flexibility when it comes to effectively managing the access control system of all their included developments. For those responsible for effective and appropriate access control, the management of the systems are easier, quicker and there’s no delay or on-going costs for needing a specialist programme to modify fobs and access rights as this can now all carried out in-house. Improved security legislation Further advancements in programmes such as Secured by Design (SBD), a police initiative that improves the security of buildings and their immediate surroundings to provide safe places to live, work and visit, means that there’s more security legislation being implemented that’s making intercoms and access control more secure, without affecting ease and convenience. Videx holds an SBD accreditation and we know, from first-hand experience, how it’s making a difference in keeping tenants safe. When you combine the safety features promoted by an SBD member company like ourselves with the likes of the Videx event logging, image capture and ability to modify access users on the go, for example, we can help to create a very safe and secure environment. Personally, I think there needs to be a greater emphasis on the role of security legislation Technology has completely transformed the way local authorities and housing association are able to choose, install and manage door entry and access control systems for tenants and visitors alike. Personally, I think there needs to be a greater emphasis on the role of security legislation such as Secured by Design to ensure all councils and housing association consultants are up to date with what constitutes a robust and secure system that’s also cost effective too. In my role, I see weaknesses in systems and constant ongoing costs that could easily be avoided. For instance, features such as timed remote entry means local authority and housing association management no longer need to worry about keys being lost, the wrong keys being supplied or locks needing to be changed. With new systems such as the Videx MiAccess and Videx WS4 range, we can help to massively reduce a housing association’s or council’s carbon footprint and engineer costs by allowing them the access to management and control from an offsite location. Crime prevention We can also use live and logged events to help prevent crime in different ways, from antisocial behaviour growing around a tenant being called or visited much more regularly than others, to knowing a tenant is currently still living at a property but isn’t paying rent or answering to any correspondence. Technology enables local authorities and housing associations to receive detailed data and therefore behavioural insights on the people under their management and care. If consultants and specifiers are advised on the most appropriate systems that meet their specific entry needs, they can ensure greater, safer and more convenient access control that meets the requirements of both the end user and the those responsible for its effective management.
Texecom is delighted to be sponsoring, along with CSL and Hikvision, the new Electronic Security Systems Competition at this year’s WorldSkills UK LIVE on 21–23 November at the NEC in Birmingham. WorldSkills UK and Skills for Security launched the competition to raise awareness of apprenticeship and career opportunities in the security and surveillance industry. Attracting over 70,000 visitors, WorldSkills UK LIVE is the UK’s largest skills, apprenticeships and careers event. Electronic Security Systems Texecom has been a longstanding supporter of engineering apprentice training within the security industry" The event also hosts the National Finals of the WorldSkills UK Competitions which see the UK’s top apprentices and students compete to win Gold, Silver and Bronze in their chosen skill. This year, for the first time, visitors to LIVE will be able to watch apprentices take part in the Electronic Security Systems Competition which has been designed to reflect the role of an Electronic Security Engineer and the high standards that are expected within the industry. “Texecom has been a longstanding supporter of engineering apprentice training within the security industry, and we are delighted to partner with WorldSkills UK and Skills for Security for the launch of this competition,” says Clym Brown, Texecom’s Marketing Director. Electronic security apprentices “Electronic security fundamentally protects people’s lives and livelihoods and as such is a very worthwhile endeavour for young people to consider as a career choice. This new competition will highlight the skills and innovation in the industry to a wider audience, as well as increasing the training level and knowledge base of electronic security apprentices already involved.” As part of its commitment to helping the next generation of security engineers and installers adapt to the digital revolution, Texecom recently launched the Texecom Academy. Designed to help security professionals get ahead of the digital curve, it redefines what it means to be a security professional by providing the skills, tools and mindset that will define the future of security – for installers and their customers.
Texecom Cloud is delighted to announce that they were awarded ‘Technological Innovation of the Year’ in the recent PSI Premier Awards. Accessible on any internet-connected device, Texecom Cloud enables security installers to manage multiple alarm systems from one simple interface, simultaneously. This in turn helps them save money and increase revenues by being more efficient and adding value to their customers. It gives engineers complete control over their alarm system portfolio – this includes safeguards to ensure only the right people have access to the right data. Engineers are restricted to only view and access security systems that are specific to them. Simple, quick and easily accessible The company has invested a great deal into R&D to develop the best, most relevant technology" System programming is simple, quick and easily accessible, and there is even the option to create custom programming templates from previous installations or imported Wintex profiles. This reduces the number of programming steps required, guaranteeing consistency from site-to-site and eliminating programming errors. One of the most important features of Texecom Cloud is remote maintenance and health checks. This reduces the number of times installers need to visit a site to diagnose, maintain, manage and service customer’s alarm panels – it can even eliminate the need to go on site completely. Digital revolution in security “We’re absolutely delighted to have won this award,” comments Texecom’s Marketing Director Clym Brown. “The company has invested a great deal into R&D to develop the best, most relevant technology to help our commercial and residential installers adapt to the digital revolution in security. Texecom Cloud, along with our TexecomPro App and our award-winning Texecom Connect connectivity options, are designed to help them increase revenues and delight their customers!”
IFSEC hosts globally renowned security content and events, with shows in the United Kingdom, India, Bangladesh, Malaysia, Thailand, South Korea and the Philippines. Soon, the IFSEC brand will extend into mainland Europe with the launch of IFSEC Europe, a brand-new biennial security event providing a new gateway to the European integrated security market. Taking place for the first time on 20-22 September 2021 at RAI Amsterdam Convention Centre, IFSEC Europe will create a pan-European home for integrated security, fire safety and intelligent buildings professionals in one of Europe’s most dynamic and accessible capitals. IFSEC Europe IFSEC has established itself as a widely-respected hub for launching products and solutions Co-located alongside Intelligent Buildings Europe, the new event will complement IFSEC’s flagship show IFSEC International, which will continue to take place annually at ExCeL London. This expansion is the result of a three-year research project to find the next hub for IFSEC’s global security community, designed to bring the expertise, prestige and comprehensiveness of the UK show to continental Europe. IFSEC has established itself as a widely-respected hub for launching products and solutions, as well as showpiece events such as 2019’s National Surveillance Camera Day. In 2019 it welcomed over 80,000 visitors across all of its events from over 120 countries. IFSEC Europe will better connect the major players in security manufacturing and distribution with key end-users, installers, integrators and consultants across mainland Europe. Source products and discover insights at IFSEC Responding to shifts in the European and global economy, IFSEC Europe offers UK, continental and international security professionals a platform from which to penetrate the European market. It’s a unique opportunity for firms to source products, discover insights and generate new business connections in one of Europe’s largest conference venues. IFSEC Europe will extend the IFSEC brand into a vibrant market" Moreover, RAI Amsterdam could not be better placed to accommodate the new event. Just fifteen minutes from the major hub at Schiphol Airport and boasting its own railway station, the venue offers convenient links to one of Europe’s most celebrated business centres and tourist destinations. IFSEC International security event Gerry Dunphy, Strategy Director of IFSEC International said, “IFSEC Europe will extend the IFSEC brand into a vibrant market to parallel and complement the London-based IFSEC International, which will remain IFSEC’s centre-piece event. It will provide a much-needed hub for the European security industry, and create a new entry point for the European market for the UK-based firms that already attend IFSEC International.” Gerry adds, “Amsterdam is centrally-located and easily-accessible, making it the ideal location for a pan-European security event. In addition, it’s a beautiful, dynamic and exciting city in which we’ve been working to launch an event since 2017, so it’s a joy to finally announce a major event there.” Integrated security tradeshow IFSEC International in London remains the most important event for the UK security market" Simon Young, Event Director of IFSEC International said, “We’re thrilled to announce this addition to the IFSEC portfolio. IFSEC International in London remains the most important event for the UK security market, but we feel this expansion into Amsterdam meets an urgent need for a sophisticated, comprehensive integrated security tradeshow in the European market.” The event is being launched in conjunction with some of IFSEC’s existing premier partners, including CSL, Texecom, UTC, Vanderbilt, Dahua and Euralarm, speaking to the high confidence these major security industry players have in the IFSEC brand. Partnership with CSL Pascal Zeegers, Director, CSL Benelux said “CSL is excited to be a part of the launch of IFSEC Europe at the RAI Amsterdam in 2021. We already have strong partnerships in the Benelux region and are rapidly growing our customers in the wider European areas, so the timing is perfect.” He adds ,“As a long standing IFSEC Premier Partner, CSL understands the value and legacy of a global brand such as IFSEC, so this new addition to the portfolio, in a major European destination, is welcome. I look forward to meeting all our customers in Amsterdam for what promises to be a rich and engaging event for the security and fire safety sectors.’’ Vanderbilt and Comnet to engage at IFSEC Europe IFSEC has been important for Vanderbilt and ComNet in reaching our UK customers" Sam Lord, Events Manager Vanderbilt International (UK) Limited, said ‘’IFSEC Europe is a new opportunity for Vanderbilt and ComNet to engage with our key European commercial partners in one of the world’s favourite cities, and an exciting prospect for us to showcase our world leading technologies. IFSEC has been important for Vanderbilt and ComNet in reaching our UK customers and we welcome this strategic decision to expand the show’s influence into Europe.’’ Jim Ludwig, Managing Director, Texecom Ltd., said ‘’Texecom is pleased to endorse and support the news that IFSEC Europe is coming to Amsterdam in September 2021. We have strong business partnerships across the whole of Europe so an event of IFSEC’s stature coming across to the Continent provides us with an excellent opportunity to meet with our partners and colleagues from key European markets. Texecom has enjoyed a long association with IFSEC for many years supporting various events in the UK, South East Asia and India so we’re looking forward to being a major participant at IFSEC Europe 2021.’’ Euralarm and Carrier excited about IFSEC Europe Martin Harvey, President, Euralarm, said ‘’Euralarm is excited to hear that IFSEC is coming to Amsterdam in 2021. As a dedicated and committed European organisation focused on the fire and security sectors, the event will provide us with a significant opportunity to engage with industry and market stakeholders in a truly focused way.’’ We are excited to learn that IFSEC is taking a strategic decision to expand into Europe" Kris Somers, Strategic Marketing & Communications Director, Carrier, said “We are excited to learn that IFSEC is taking a strategic decision to expand into Europe. As a long standing participant to IFSEC in London, we welcome the launch of IFSEC Europe in Amsterdam in 2021. It will provide an opportunity for leading stakeholders to engage with customers in a highly focused environment. As a global fire and security company providing the technology and solutions that protect and save lives, Carrier looks forward to exploring the potential this event has to offer.” Dahua and BSIA promote IFSEC Europe Lilia Zhang, General Manager, Dahua UK Limited, said ‘’Dahua is fully supportive of the launch of IFSEC Europe in Amsterdam. We have a proven and successful relationship with IFSEC in the UK so we’re excited to see this new development arriving in 2021.” Mike Reddington, CEO, BSIA, said ‘’BSIA and IFSEC have a strong and long-standing relationship which goes back many years, so we’re naturally excited to support the launch of IFSEC Europe in 2021. In view of the UK security industry’s export relationship with Europe, it is vital that its official trade association is taking a leading role at this new event and we look forward to working with our members at IFSEC Europe in Amsterdam.’’
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