Human face images, fingerprints, cards and passwords can be recorded to the face recognition access standalone. With face detection box; the largest face among faces that appear at the same time is recognised first; the maximum face size can be configured on the web. Face recognition distance is 0.3m–2m , human height range is 1.1m–2.4m. Face verification accuracy>99%; face comparison speed ≤0.5s per person; false recognition rate<0.1%. Profile faces can be recognised; face recognition angle can be adjusted, the range is 0°–90°. Supports 30,000 users, 30,000 cards, 30,000 passwords, and 50 administrators. Support liveness detection. Supports duress alarm, tamper alarm, intrusion alarm, door contact timeout alarm, and illegal card exceeding time alarm. Has six user levels: general users, patrol users, blacklist users, VIP users, guests, and disabled users. Attendance records can be uploaded to the management platform
Gallagher Command Centre is a powerful access and control solution designed to give you complete site control. Fully configurable to suit the unique needs of your site, Command Centre allows you to define, manage and report on all aspects of your system. Everything that happens on-site is relayed to your Command Centre operators in real time, enabling a swift and appropriate response to security threats. Seamless integration with complimentary security and site management solutions means Command Centre delivers on its promise. You’re in command. Command Centre v8 introduces new Site Plan functionality for greater situational awareness and responsiveness; Broadcast notifications to Mobile Connect for better communication in emergency situations; and Status and Overrides REST APIs for increased integration flexibility.
Climax’s Voice Recognition Emergency Voice Call Point with Wi-Fi capability, adopts advanced speech recognition technology that recognises preset vocal commands and triggers specified actions. When combined with a monitoring system, it will activate an emergency call to a professional monitoring centre, allowing users to receive emergency attention even in situations which they are unable to seek help physically. In addition to voice activation, the VRCP-WiFi features a large button for users to summon help during an emergency. In critical situations such as falls, medical problems, or emergencies, users can quickly activate the device to report an alarm. VRCP-WiFi can work with routers that support Wi-Fi network, providing network connection for making outgoing voice calls and receiving incoming calls for two-way voice communication. It has a powerful speaker and microphone built-in and can be easily mounted or placed anywhere in the premises. Having multiple VRCP-WiFi placed at strategic locations throughout the home can create an extra network of safety. When an emergency happens, users can simply use the nearest Voice Call Point to summon help. It is suitable for seniors and medical care and ideal for multi-story homes and larger premises. Knowing that senior users can quickly and easily speak with a CMS operator from anywhere in the home provides an extra layer of protection and peace of mind. The VRCP-WiFi also transmits supervisory and low battery signals to the medical alarm panels to ensure its proper operation at all times. Emergency Voice Extender with Wi-Fi capability Voice Recognition to activate emergency call by preset vocal commands Single-button design for making calls to summon help Provide high-clarity, hands-free, two-way communication through Wi-Fi networks Automatically picks up incoming call without button press Excellent voice quality allows users to answer within 10m range from VRCP-WiFi Built-in microphone and speaker Large ALARM button for easy identification Wall-mount or table-top placement Sleek, Modern Design Regular supervision signals to check system integrity Ideal for multi-story homes and larger premises
The new DSC1500 portable beam barricade sets up quickly and temporarily to block vehicles and secure locations during short-term events and anywhere a beam barricade is needed for interim security. With a clear opening of 16 feet (4.8 m), the DSC1500 is M30 certified, able to stop a 15,000 pound (66.7 kN) vehicle going 30 mph (48 kph). Many organisations have the need for easy to install, temporary drop-arm barriers that can install within 10 minutes to transitorily close down a roadway to one or two lanes or block parking lot exits to deter thefts. Previous beam barriers had to be filled with sand, gravel or cement to be operable. To remove the DSC1500 from its temporary site, it is simply repacked in ten (10) minutes. No excavation or sub-surface preparation is required. Once positioned, the mobile barricades unpack themselves using manual hydraulics to raise and lower the barriers off their wheels. A self-deploying trailer with integrated lifting device facilitates rapid installation. The process is simply reversed when the event is over or the time comes to deploy the beam barrier at another location. From a purchasing standpoint, it can be easier to buy portable beam barricades than permanent solutions. The latter are oftentimes placed into an organisation’s real assets budget because they are permanently installed into the ground, becoming part of the property. Such budgets can often create complex purchasing scenarios for law enforcement or public safety departments. However, purchasing portable beam barricades is no different than buying protective vests for personnel or new sets of wrenches for the maintenance department. For one time uses, a lease plan has been created where organisations can simply lease the portable barriers, use them, pack them up and return them. Delta always keeps an inventory for purchase and quick delivery at their manufacturing facility in Palmdale, Calif. That’s because, in many cases, they are needed for events that come up quickly, such as emergency road or bridge construction or unexpected parking lot requirements.
Thanks to WIT door entry monitor touch interface the user is able to take calls to the home, manage missed calls, view captured images, read messages sent by the administrator, visualise aerial camera images, activate external relays, get notifications about alarms on the monitor and guard unit, and even manage the home automation system. WIT's exclusive aesthetics are underpinned by an innovative technology that allows the installation of APPs (APPs have to be FERMAX certified and configured by authorised installers). For simplicity of installation, WIT monitors allow PoE power supply, this means that it makes use of PoE switch power and no dedicated power supply is required. WIT 10" monitor is specially designed for home automation integration, since it is the only monitor that incorporates 2 RJ-45 network interfaces to be able to connect to both the community IP network and the apartment's local network, maintaining both the isolation between networks and flexibility in connectivity. Its surface or embedded installation allows it to adapt to the most demanding architectural designs.
Vanderbilt’s ACTpro 1500 PoE Ultra controllers were launched in March 2019. What is it? The ACTpro 1500 is a single door IP Controller and includes a dual-port Ethernet switch. The controller supports 60,000 users and includes a rich set of advanced features, including voltage monitoring and break glass monitoring. These controllers are ideal for a single door system or systems that need to grow up to 4,000 doors. How does it work? The PoE Ultra hardware in the controllers ensures support for all power requirements. This includes local door accessories and components such as card readers, door locks and request to exit buttons. PoE Ultra ensures that all of this is accomplished without the need for additional Power Supply Units (PSUs). Essentially, this saves the system user time and money. Moreover, as this is all powered over the Ethernet, it translates to less cabling and more convenience for installers too. Why does it matter? This is an important feature for installers because when a system is fast to install and more straightforward to set-up and quote, it removes the complexity from access control and allows installers to get more done, more efficiently, and in less time. This ultimately benefits their business and their bottom line.Add to Compare
8 onboard zones 8 Areas, 2 partitions for each Area 3 programmable outputs, including 1 relay output, 2 MOS outputs Outputs operation follows system events, zone events, Area, Link events and timer schedule 100 users with 8 authority levels for users(Supervisor, Manager, Master, User, Temporary, Duress, Patrol and Technician) 1000 events log 8 independent timers for automatic control Up to 8 keypads (ARK30C) 1 case tamper and 1 leave-wall tamper supported Supports more than 11 zone types 7 sorts of zone terminations, including NO, NC, EOL, 2EOL, 3EOL, Interial type and Impulse type EOL resistance configurable (2K7, 4K7 or 6K8) Built-in 10/100M self-adaptive Ethernet interface 2 RS485 ports can be used to connect with keypads and other modules 3 telephone numbers for monitor station(PSTN), 8 numbers for vocal message, 8 numbers for SMS Combined with additional PSTN modules (ARA58-P) for dialling to the digital receiver in the CMS, transmitting CID protocol Combined with additional GPRS/GSM modules (ARA58-G-EN or ARA58-G-IT) to receive SMS notifications and remotely control, as well as receiving voice event messaging and remotely control by full voice menu guide Cellular backup in case of IP network failure with GPRS/GSM Modules App DMSS to push alarm message and remotely control Firmware upgrade with a PC using Alarm Config softwareAdd to Compare
Dahua Technology, a leading solution provider in the global video surveillance industry, has launched a new apartment outdoor station VTO9341D, providing new access control solutions to fence and lobby entrance with the cutting-edge face recognition technology. The apartment outdoor station elevates the safety and convenience of resident security system to a new level with the fashionable non-touch face-recognition entry, while conventional unlocking ways are preserved in case of emergency. The product’s working temperature is between -20°C to 60°C, meaning it can operate smoothly across a variety of weather conditions and geographical areas. With a shell made of aluminium alloy plate, it meets IP55 standard for water and dust resistance, and IK07 standard for impact resistance. Further enhanced by the Intrusion Prevention System, the product will offer ideal ingress protection to property owners and facilitate the work of security guards. Face recognition Once a person steps into the 0.5-metre distance within VTO9341D that triggers its approaching induction, the 2MP CMOS image sensor will capture the face in high-definition colour image for identification. In as quick as 0.5 second, it can complete recognition and open the door for the residents. With strong capacity to store up to 20000 faces, the system would suffice the demand of large housing estates or commercial lots. The Auto Gain Control supplements white light to cope with poorly-lighted conditions, enabling night vision for the outdoor station. Multiple unlocking approaches VTO9341D is also equipped with Mifare Card reader, fingerprint recognition (with a memory of 3000 fingerprints), and touch screen key pad, which provide multiple unlocking approaches via card, fingerprint and password. Working together with VTS5240B Master Station that can forward image to mobile devices, owners can even enjoy the remote unlock function while away from home. Additionally, the audio system supports bidirectional talk, which assists visitors and owners in dual-way communication as an auxiliary to face identification. As a high-end product with unique features and full market potential, VTO9341D will benefit both Dahua dealers and system integrators. With DSS EXPRESS monitoring access control & other Dahua exclusive technologies, the apartment outdoor station would lower the time cost of integration and maintenance.
With Openow™, facility managers and security administrators have more control and no longer need to administer physical credentials. And it’s fast and easy to upgrade an existing SMARTair® system to work with Openow™ or to install mobile-ready, wireless SMARTair® access control from scratch. The new Openow™ app has been designed around convenience, security and user experience with virtual keys. Information transfer between administration software, smartphone app and the SMARTair® device is protected by end-to-end encryption. “Right from set-up — involving simple, secure email subscription — users find the Openow™ app a joy to operate. Tap a SMARTair® lock with your phone carrying a valid virtual key, and the door unlocks. The device you carry everywhere — the smartphone — now replaces a separate RFID card with MIFARE®, DESFire, iCLASS® and other proximity technologies.” explains Félix Morán SMARTair® Product Manager at ASSA ABLOY. Openow™ also adds further layers of security to every premises Facility managers find life a lot simpler when managing access rights with the Openow™ mobile solution. Change the validation time in the administration software to automatically update a user’s virtual key (when the phone has a signal). Cancel a virtual key and it vanishes immediately from a user’s app. Facility managers can check and amend the validity of each virtual key whenever they want, and wherever they are. The complete mobile solution includes the SMARTair® device range, with wireless escutcheons and cylinders plus wall readers; the intuitive SMARTair® TS1000 software; user credentials, e.g. cards and the new Openow™ app. Business owners and directors project the right image for their premises when they offer mobile credentials via Openow™. Phones replace plastic key-cards, so there’s no need for a card activation terminal on reception or elsewhere. Users also save time, because there’s no longer any need to collect or validate an access card: your key is already on your smartphone. Openow™ makes it easy to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If you have virtual keys from multiple sites or premises, Openow™ easily handles those, too. No more key-card, or wondering where you left it; no more appointments to pick one up or have it revalidated. With Openow™, if you have your phone, you are already carrying your keys. The SMARTair® Openow™ app is free to download now from Apple’s App Store and the Google Play Store. For more information, see www.tesa.es/discoverwireless Across the EMEA region ASSA ABLOY offers SMARTair® under several trusted security brands, including TESA, Mul-T-Lock, ASSA, JPM, KESO, RUKO and TRIOVING.
The new Aperio® H100 packs the power and flexibility of wireless access control into one slim, cleverly designed door handle. With easy retrofitting to almost any interior door and comprehensive RFID compatibility, the new Aperio® H100 handle makes extending access control to more doors cost-effective by integrating with a vast range of third-party systems. The Aperio® H100’s stylish design is perfect for indoor office and facility doors. The Aperio® H100 can work within an online access control system or offline as a standalone device. A battery fits inside the handle, ensuring a minimal footprint and a discreet look to gel with any contemporary door style. The Aperio® H100 is easy to retrofit on existing doors, with no drilling and no wiring required. Any existing mechanical cylinder can still be used. The Aperio® H100 is specified with maximum flexibility and designed to fit almost any format of interior door. The Aperio® H100 is compatible with most common European (DIN) and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. It comes in left- and right-hand versions for a door between 35mm and 80mm thickness, with optional U-handle and USB adaptor. The Aperio® H100 is compatible with multiple RFID technologies, including iCLASS®/ISO14443B, iCLASS® SE, Seos®, MIFARE® Classic, Plus and EV1, and DESFire® SE. “Like all Aperio® devices, our new handle can upgrade site security for a very affordable price,” says Matthias Weiß, Product Manager Aperio® at ASSA ABLOY EMEA. “The Aperio® H100 further extends a range which adds access control wirelessly to exterior and interior doors, from fire and safety doors with regulatory requirements to meeting rooms, labs and offices.” The new Aperio® H100 handle completes a comprehensive range of Aperio® wireless access control devices that already includes online and offline Aperio® cylinders (C100/C900) and escutcheons (E100/E900); an online and offline lock (L100/L900); and a wireless lock for bringing server racks and cabinets (KS100) into the same access control system as doors.
The H4 Video Intercom integrates a 3 MP camera with a high-performance intercom and features exceptional wide dynamic range, low-light, noise reduction and echo-cancelling technologies for clear viewing and two-way communication with visitors. Combined with Avigilon Control Center (ACC) video management software, this secured entry system enables operators to quickly and easily identify and communicate with a visitor before remotely granting access.
The PoE Ultra hardware in Vanderbilt’s ACT controllers ensures support for all power requirements. This includes local door accessories and components such as card readers, door locks and request to exit buttons. PoE Ultra ensures that all of this is accomplished without the need for additional Power Supply Units (PSUs). Essentially, this saves the system user time and money. Moreover, as this is all powered over the Ethernet, it translates to less cabling and more convenience for installers too. This is an important feature for installers because when a system is fast to install and more straightforward to set-up and quote, it removes the complexity from access control and allows installers to get more done, more efficiently, and in less time. This ultimately benefits their business and their bottom line. The new PoE Ultra feature, alongside the ACT access control software’s existing integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app, simply adds to this concept. Vanderbilt’s core aim has always been to put customers first. We believe PoE Ultra controller has a firm grip on this mantra, as it plays to pain points of both system users and installers. As we continue to develop and evolve new generations of security products, our focus will remain on striving to be a partner that is flexible to customer requirements and adaptable to meet the ever-changing needs of the market.Add to Compare
Mercury Security continues its commitment to open architecture access control with its intelligent controller platform that delivers extensive support for third-party applications, while offering advanced security and enhanced performance. Built on the Linux operating system, the new LP intelligent controllers offer the greatest flexibility for OEMs, channel partners and end customers to choose the controller configuration that best fits their needs. Key Highlights: Open Architecture: High performance, reliable platform enables use of hardware with Mercury OEM partners’ software solutions Device Integration: Supports a wide range of third-party integrations and applications Enhanced Security: Embedded crypto memory chip and data-at-rest encryption provides a secured layer of protection of sensitive data. OSDP Protocol: Secure channel security for reader connectivity and extended applications such as biometrics and high assurance credential authentication Versatile Interoperability: Same reliable interface and identical footprint as the EP controllers, enabling seamless upgrades for existing deployments For organisations seeking an open access control platform, the industry’s best reliability, cybersecurity, and an extensive device integration library, Mercury’s LP intelligent controllers are the clear choice.Add to Compare
Vanderbilt released the latest version of ACT Enterprise on 25 September at the 2018 Security Essen event. What is it? ACT Enterprise is the control software suite for ACTpro hardware and streamlines the installation, management, and monitoring of the ACTpro access control system. The latest ACT Enterprise features include integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app. Why does it matter? The ACT Enterprise Apple and Android compatible apps mean real-time monitoring, user management and administration from your smartphone. You can lock and unlock doors, authorise users and check who’s in and who’s out – wherever you are. The ability to integrate with SPC further highlights the depth that the new feature set brings to the product’s strength. Now on one screen you can have high-quality graphical maps showing all access and alarm points from both systems, and you can control all devices with the click of a button. How does it work? One of the key new features in this ACT Enterprise release is rules mapping. The rules mapping engine offers the customer an intuitive method to create rules based on access control events and Boolean logic. It does this by permitting the creation of logical relationships between system elements through a drag-and-drop interface. For the end user, this addition ensures that system interactions can be seamlessly introduced on a system-wide basis, thereby enabling a higher level of added value to be realized, both for security and business-based functionalities. The ACT Enterprise rules mapping engine ensures intuitive, easy-to-use I/O management for trigger detection with compatible devices. These devices are usually attached to a door or an automated electrical that closes the circuit on the I/O unit. When this circuit is closed, an alarm is sent over the network, and ACT Enterprise captures that.
Nedap’s new end-to-end security solution is the first to offer digital protection for access control by unifying best practices from both IT and physical security. Protecting access control systems Until now, the latest best practices protecting IT systems from digital threat haven’t been used for physical access control systems. This is an oversight that is leaving many companies vulnerable to cyber attacks. Nedap and AET Europe have worked together to overcome this by developing AEOS end-to-end security. Taking a forward-thinking new approach, they have combined the best practices of both IT and physical security in an all-in-one access control system. Albert Dercksen, Head of R&D at Nedap, explains why AEOS end-to-end security is needed: “IT and physical security have been following different rules to protect systems. But modern access control systems are, in fact, IT systems connected to corporate networks and should be treated as such. That’s why we’ve applied the digital security principles used in IT to AEOS, our physical access control system.” Communication secured from end-to-end In AEOS end-to-end security, Nedap and AET Europe have combined the IT principles of encryption and strong authentication. This ensures storage in every element of AEOS is secure, as is communication between all elements. Both DESFire keys and digital certificates are stored in a Secure Access Module (SAM) inside door controllers. This leaves card readers with no role in decrypting data, so secure communication between card and controller is guaranteed and, by storing digital certificates in the same SAM, strong authentication is achieved to ensure secure communication between controller and server. Protect critical infrastructure In this way, AEOS end-to-end security offers far higher protection against both physical and digital threats. It also enables keys to be updated securely and centrally, without having to physically attend each card reader. AEOS end-to-end security meets a stringent level of security requirements across Europe, and is already being used to protect critical infrastructures in several countries. In France, for example, it has gained CSPN certification from the French information security agency, ANSSI.
TDSi is pleased to add a new model to its MICROgarde controller range, offering integrated IP and PSU. The MICROgarde entry level range of networkable access control products give many of the benefits of a bigger system, without the need for a big budget. For organisations exploring the world of access control for the first time, MICROgarde offers easy installation, reduced cost of ownership and highly competitive pricing to offer the best value and most practical access control system available. The addition of this latest model means MICROgarde I and MICROgarde II can be purchased with IP, Power Supply or both, offering customers greater choice. MICROgarde also delivers unrivalled flexibility of system design. Available in one or two door versions, TDSi has designed the product to cater for the diverse range of needs and situations that may arise. All controllers feature distributed intelligence (with a battery backup), meaning the controller operates and makes decisions even when communication to the host PC is lost. Should this happen, events are stored within the controller until communication is restored and this is uploaded with no loss of data. MICROgarde also offers a further money saving and practical advantage by its ability to be integrated with other TDSi or third-party systems such as CCTV, biometrics and photo ID cards - to make the most of other building services investments. TDSi has also designed MICROgarde to make the life of installers easier, with a number of useful features to significantly reduce the effort and time required for installation and/or integration. To find out more about the benefits of installing and using TDSi's MICROgarde controllers please visit: www.tdsi.co.uk/microgarde or contact us on 01202 723535.Add to Compare
Standalone, 8 doors/controller, 4,000 cardholders, Offline Capabilities, Networkable, LAN, RS-485, RS-232, 8 alarm inputs, Universal / Wiegand Reader Interface, Dial-up Functionality, 115 ~ 230 V AC, 2.9 Amp, 559 x 510 x 159, 27,200, 0 ~ 60, 0 ~ 90Add to Compare
TDSi's extensive suite of products has been designed with integration and network capability to the forefront, with IP connectivity a standard feature across the range.Amongst the company's most recent product developments are the addition of an IP option to the proven MICROgarde range and an updated version of the access management software system, EXgarde PRO, which provides powerful integration capability.MICROgarde IPMICROgarde IP is a powerful addition to TDSi's range of controllers. Available for both one and two door controller options, this product offers all the functionality of the established MICROgarde system - with the added benefit of being able to be directly connected to a LAN or WAN.MICROgarde offers an extremely cost-effective, entry level controller, containing many of the features that would ordinarily only be found in much larger, more expensive systems. Operating with TDSi or third party readers, the system has an operational capacity of 5,000 card holders and is capable of supporting up to 400 doors - as well as controlling the automatic release of fire doors, upon an active input.Featuring distributed intelligence, MICROgarde controllers can operate as a fully integrated part of a system network, providing users with full control and event reporting - which may be customised to suit specific needs.Integration Capability with EXgarde PROEXgarde PRO is TDSi's market-leading, fully featured access management software application that delivers a wide range of functionality through a user-friendly interface.The new version, V3, offers unparalleled integration capabilities, providing users with a flexible and dynamic platform and the ability for complete building and security management.Through the use of a suite of database tools, EXgarde PRO delivers seamless integration with a wide range of proprietary and bespoke systems - such as Schools Information Management Systems, HR, Payroll, Time and Attendance, CCTV, Fire, Intruder and One-card software applications, offering the potential for considerable resource savings, in both time and cost.Powerful and versatile, EXgarde PRO is capable of controlling a single door at one site with a small number of users, right up to thousands of doors across multiple sites with thousands of users.Add to Compare
Baran Advanced Technologies, manufacturer of the Everswitch access control products, introduces the Everswitch ATP2 family of products. It is another first from Everswitch: a fully sealed polycarbonate Piezo keypad with or without an integrated HID reader, either 125 KHz or 13.56 MHz. Inside the keypad is the same innovative patented Piezo technology that is used in the Everswitch rugged metal vandal-proof keypads. This design is fully weatherproof, IP68 dust & waterproof rated, and has no moving parts.The ATP2 comes with a variety of product features such as background illumination and choice of keypad colour. The ATP2 operation temperature is from -4 F (-20 Celsius) and up to 167 F (75 Celsius). These keypads feature a single gang back plate.Add to Compare
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The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase in revenue for dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, connected smart locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio of home automation products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages of professional installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realise they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realise that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling additional home automation products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labour warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces connection instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realise over time. On the other hand, one issue DIYers may recognise right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognisable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not everyone is a DIY customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing complete and custom solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
The access control industry tends to be more conservative when it comes to the adoption of new technology and services for end users, but that doesn't mean that 2019 won't provide a significant amount of progress through emerging trends taking shape in the industry. In addition to the increased adoption and acceptance of the cloud, mobile credentials and biometrics are becoming more mainstream, and integrations between manufacturers will take centre stage. Here, we take a look at these and other trends helping to shape the coming year. Cloud-based products We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system For many access control manufacturers, the core of the business is in more traditional products, with a high percentage of installs continuing to be these kinds of projects. However, over the last couple of years, cloud-based products have emerged as a viable option for customers. We've seen more of a willingness for end-user customers to inquire whether this is an option for them, citing ease of use, remote management, cybersecurity and more as part of their foray into this branch of access control. The cloud has established its reputation as being quicker to install, more flexible for customers to access and manage both their access points as well as the video associated with these doors, and placing less pressure on internal (or in some cases, non-existent) IT teams to help set up and manage an access control system. Mobile credentials applications We're continuing to see a demand by end-user customers for customised responses to certain actions within an access control system. For example, if there's an alarm set off during the day along a perimeter, the ability to automatically execute a lockdown and simultaneous email or message to everyone within the building alerting them to the issue is critical. The desire for this kind of flexibility within a system is prompting manufacturers to build new simple to use graphical tools into their systems that allow customised action responses that are proportional to the level of alarm. There's a strong desire by many of today's companies to be able to use mobile phones for access control and as such, manufacturers are either developing their own mobile credentials applications or integrating their systems with these kinds of products. Over the last couple of years, cloud-based products have emerged as a viable option for customers Future of biometrics As companies start to ask about whether their facilities are safe enough, they're often more willing to consider access control that takes security to a new level, such as the implementation of biometric readers. Biometrics is getting more usage in professional security applications and many customers want to move away from using physical cards for access control. Manufacturers that don't currently have biometric hardware in place are starting to integrate with readers designed to offer this functionality in an effort to meet the demands of customers. The dramatic rise in facial recognition biometrics is something that will likely shape the future of biometrics as costs start to decrease. While the access control industry is highly fragmented, we're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire. Video management platforms We're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire For example, there are a number of access control providers that are providing paths toward full integration with lock manufacturers and vice versa in an effort to meet the needs of clients who may have purchased locks but a high powered access control system to properly manage them. There's also a large shift toward full integration with video management platforms and access control systems to fully integrate the two into a single, user-friendly experience and give end users more control over both. Additionally, manufacturers are looking to provide customers with a single system that meets the needs they have with regards to video, intrusion and access control. Right now, I don't think there's a system that can fully deliver on the promise of being exceptional at all three, so integrations and partnerships remain important to achieve that end goal. Access control world An increasing number of end users are realising the holes in the current Wiegand protocols that have been in place since the 1980s, along with the large number of ‘off the shelf’ equipment that's now available to allow outsiders access through readers that operate under these protocols. As a result, in the last decade or so, OSDP has come onto the scene and is growing in popularity. One of the most important steps for access control manufacturers in 2019 will be to listen to customers who are concerned with this vulnerability and work toward fully supporting OSDP in an effort to protect these access control systems. It's an exciting time to be a part of the access control world, as we finally see results from all of the hype centred around the cloud, biometrics, mobile credentials, hacking protection and strong partnerships come to fruition. As 2019 begins, look for these trends to grow in popularity and for manufacturers to really listen to the end-user customer they serve and respond in kind.
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