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The cyber security threat is constant and real. Entire businesses, large enterprises and even whole cities have been vulnerable to these attacks. Growing threat of cyber attacks The threat is not trivial. Recently, two cities in Florida hit by ransom ware attacks – Rivera Beach and Lake City – opted to capitulate and pay ransom totaling more than $1.1 million to hackers. The attacks had disrupted communications for first responders and crippled online payment and traffic-ticketing systems. It was reminiscent of the $4 billion global WannaCry attacks on financial and healthcare companies. A full two years after the WannaCry attack, many of the hundreds of thousands of computers affected remain infected. And hackers are continuously devising new techniques, adapting the latest technology innovations including machine learning and artificial intelligence to devise more destructive forms of attack. Indeed, AI promises to become the next major weapon in the cyber arms race. For enterprises, there is no choice but to recognise the threat and adopt effective countermeasures Enterprise security For enterprises, there is no choice but to recognise the threat and adopt effective countermeasures. Not surprisingly, as the number, scale and sophistication of cyber-attacks has grown, so has the significance of the Chief Information Security Officer, or CISO, who owns the responsibility of sounding the alarm to the C-suite and the board – and recommending the best defense strategies. Consider it a grim irony of the digital economy. As companies have migrated to the cloud to gain scale and efficiency and integrated new channels and touch points to make it easier for their customers and suppliers to do business with them, they have also created more potential points of entry for cyber-attacks. IoT increases threat of cyber-attacks Amplifying that vulnerability is the trend of allowing employees to bring their own laptops, smartphones and other digital devices to the office or use to work remotely. And thanks to the Internet of Things, as more devices connect to enterprise systems – from thermostats to cars – the threat surface or targets of intrusion are multiplying exponentially. According to the McAfee Labs 2019 Threats Predictions Report, hackers will increasingly turn to AI to help them evade detection and automate their target selection. Companies will have no choice but to begin adopting AI defenses to counter these cybercriminals. Importance of cyber security This escalation in the cyber arms race reflects the sheer volume of data and transactions in modern life. In businesses like financial services and healthcare it is not humanly possible to examine every transaction for anomalies that might signal cyber snooping. Even when oddities are glimpsed, simply flagging potential problems can create so-called threat fatigue from endless false alarms. What’s more, attacks like those from Trickbots are specifically designed to go undetected by end users. The fact is, even if throwing more people at the problem were a solution, there aren’t enough skilled cyber security workers in the world. By some estimates, as many as 10 million cyber security jobs now go unfilled. AI is being used to conduct predictive analysis at a scale beyond human means Deploying AI As a result, AI is being deployed on multiple cyber-defense fronts. So far, it is mainly being used to conduct predictive analysis at a scale beyond human means. AI programs can sift through petabytes of data, identifying anomalies and even helping an organisation recognise and diagnose intrusions before they turn into catastrophic attacks. AI can also be used to continually monitor and allocate levels of access to a network’s multitude of legitimate users – whether employees, customers, partners or suppliers – to ensure that all parties have the access they need, but only the access they need. Countering cyber security threats To harden defenses, some AI programs can be configured to perform simulated war games To harden defenses, some AI programs can be configured to perform simulated war games. Because cyber attackers have stealth on their side, organisations might need dozens of experts to counter only a handful of attackers. AI can help even the odds, scoping out the potential permutations of vulnerabilities. As CISOs – and the CIOs they typically report to – advise C-suites and boards on their growing cybersecurity risk, they can also help those leaders recognize an enduring truth: AI programs cannot replace experienced cybersecurity professionals. But the technology can make staff smarter, more vigilant and more nimbly responsive. AI-based cyber security tools Financial and healthcare companies are leading this charge because of the sheer volume and variety of transactions they handle and because of the value and sensitivity of the data. Organisations like the U.S. Department of Defense and the space agency NASA, as well as governments around the world are also implementing AI-based tools to address the cyber threat. For businesses of all types, the threat stretches from the back office to the supply chain to the store front. That is why recognising and countering that threat must involve everyone from the CISO to the CEO to the Chairman of the Board. The AI arms race is underway in security. To delay joining it is to risk letting your enterprise become one of the grim statistics.
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behaviour is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimise, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalised enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
Should ‘Made in China’ be seen as a negative in security systems and products? It’s an important and complex issue that merits a more detailed response than my recent comment in the Expert Panel Roundtable. For me, there are two sides of the answer to this question: Buying products that have certain negative attributes that are not in alignment with some part of a belief system or company mandate. Buying products that do not perform as advertised or do something that is unacceptable. For integrators and end users making the buying decisions, the drive to purchase products may not be based on either aspect and instead on the product that can do the best job for their business. But for others, a greater emphasis on the ethical implications of purchasing decisions drives decision-making. What is ethical consumption? Ethical consumption is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favouredEthical consumption — often called ethical consumerism — is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favoured, and products that are ethically questionable may be met with a ‘moral boycott’. This can be as simple as only buying organic produce or as complex as boycotting products made in a totalitarian regime that doesn't offer its citizens the same freedoms that we enjoy in the United States. Consider the goals of the Boston Tea Party or the National Consumers League (NCL), which was formed to protect and promote social and economic justice for consumers and workers in the United States and abroad. Some examples of considerations behind ethical consumption include fair trade, treatment of workers, genetic modification, locally made and processed goods, union-made products and services, humane animal treatment, and in general, labour issues and manufacturing practices that take these factors into account. Increase in ethical consumption The numbers show that ethical consumption is on the rise. In a 2017 study by Unilever, 33 percent of consumers reported choosing to buy and support brands that they believe are doing social or environmental good. In the same study, 53 percent of shoppers in the United Kingdom and 78 percent in the United States said they feel better when they buy products that are ‘sustainably’ produced. There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities Though the aforementioned question that sparked this conversation centres around concerns with products made in China, there are many other countries where, for example, governments/dictators are extremely repressive to all or parts of their populations, whose products, such as oil, diamonds, minerals, etc., we happily consume. There are also a number of countries that are a threat in terms of cybersecurity. It may be naive and simplistic to single out Chinese manufacturers. Impact on physical security products Product buying decisions based on factors other than product functionality, quality and price are also starting to permeate the security marketplace. While this hasn't been a large focus area from the business-to-business consumption side, it's something that should be considered for commercial security products for a variety of reasons. Hardware hacks are more difficult to pull off and potentially more devastating" There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities. Last fall, 30 U.S. companies, including Apple and Amazon, were potentially compromised when it was discovered that a tiny microchip in the motherboard of servers built in China that weren't a part of the original specification. According to a Bloomberg report, “This attack was something graver than the software-based incidents the world has grown accustomed to seeing. Hardware hacks are more difficult to pull off and potentially more devastating, promising the kind of long-term, stealth access that spy agencies are willing to invest millions of dollars and many years to get.” This, along with many other incidents, are changing the considerations behind purchasing decisions even in the physical security industry. Given that physical security products in general have been lax on cybersecurity, this is a welcome change. Combating tech-specific threats In early January, members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors and ensure U.S. technological supremacy by improving interagency coordination across the U.S. government. The bill creates the Office of Critical Technologies & Security at the White House, an indication that this issue is of critical importance to a number of players across the tech sector. Members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors To address a significant number of concerns around ethical production, there are certifications such as ISO 26000 which provides guidance on social responsibility by addressing accountability, transparency, ethical behaviour, respect for stakeholder interests, respect for rule of law, respect for international norms of behaviour and respect for human rights. While still emerging within physical security, companies that adhere to these and other standards do exist in the marketplace. Not buying products vulnerable to cyberattacks It may be counter-productive, even irresponsible, to brand all products from an entire country as unfit for purchasing. Some manufacturers’ products may be ethically questionable, or more vulnerable to cyberattacks than others; so not buying products made by those companies would make sense. The physical security industry might be playing a bit of catch up on this front, but I think we're beginning to see a shift toward this kind of responsible buying behaviour.
Christopher Columbus and his Spanish colonisers brought sugarcane into the Dominican Republic at the end of the 15th century. Today, agriculture is one of the most important sectors of the Dominican Republic’s national economy and sugarcane is the country’s most important agricultural product. The processing of the sugarcane stalk produces sucrose, the main product of sugarcane. Cane accounts for about 80 percent of the world’s sugar produced, while most of the remaining percentage is made from sugar beets. Named after the man who is credited with bringing the crop into the Dominican Republic, Cristobal Colon is the second largest producer of sugarcane in the country based in San Pedro de Macoris, 45 miles east of Santo Domingo. Getting compensated accurately The company produces sugarcane in two regions of the Dominican Republic with the second site about 30 miles west of Santo Domingo. While 95 percent of the company’s revenue comes from sugarcane, Cristobal Colon also produces meats and fruits, including mangos and pineapples. Overall, Cristobal Colon owns about 23,000 hectares (or around 57,000 acres) of land, on which approximately 3,500 migrant personnel work during the harvesting season between December and May. Off-season, the company continues to employ about 1,000 people on its plantations. With such a busy harvesting season and employees that are paid in cash, Cristobal Colon was having difficulty making sure that its workers were getting compensated accurately. The company, like many others that have large amounts of migrant workers, was relying on ID cards and management’s visual verification of each person to make sure that the correct individuals were receiving their cash wages. Sometimes workers did not have their ID cards with them, and they were using another individual’s ID card to collect wages that were not their own. Espinal and his team began researching for a fail-proof way to better identify workers for cash payments out in the field Biometrically authentication “It’s a very weak way to identify people; sometimes we just had to trust that the co-worker was identifying himself correctly,” said Edgar Espinal, information technology manager at Cristobal Colon. A few years ago, Espinal and his team began researching for a fail-proof way to better identify workers for cash payments out in the field. A previous failed attempt with one software developer left Espinal searching the Internet for a software company that could help, which is how he came upon HID Global and its credential verification software development division in the United States. Cristobal Colon asked HID Global to develop a custom product that would allow them to biometrically authenticate their employees before handing them their wages, without the use of cards or certificates. Rather than a one-to-many match process to verify if a person has certificates or access to a particular site, Cristobal Colon needed a way to identify a person one-to-one, to ensure they were who they said they were. Development of the software Managers out in the field needed to know if the person giving them his fingerprint was in fact the exact person he claimed to be. “Our basic need is to know who the person giving us their fingerprint is,” said Espinal. “It took about four months to fully develop.” HID Global relied upon the expertise of employee Miriam Celi, a software engineer whose native language is Spanish To develop the solution for Cristobal Colon, HID Global relied upon the expertise of employee Miriam Celi, a software engineer whose native language is Spanish. Celi developed the software to meet the sugarcane producer’s specific needs, and wrote the program in Spanish, which included all of the manuals and graphical displays. “When we received the call from Edgar at Cristobal Colon, we knew this was going to be a unique project,” said Geri Castaldo, vice president, Business Development, Federal Identity with HID Global. “Not only was it an interesting use case for biometric software, but it’s the first time we’ve developed a solution in Spanish.” Handheld mobile readers Once HID Global developed the software to be used without cards for identification, Cristobal Colon’s IT staff built an interface with the company’s human resources and payment systems. They tied it together using handheld mobile readers from Intermec with Edgeline Technologies’ PIV endcap, which includes a Sagem compact biometric module. “It is of great importance to know we are paying the right people, regardless of whether they have a personal ID with them or not,” said Espinal. Employees are first enrolled on a desktop computer at the company’s headquarters by taking their fingerprints and making sure there are no duplicates in the system. The fingerprints are stored in the company’s HR database along with a PIN for each person. Espinal and his team were worried that the system would run into problems identifying people, since many of the workers have worn out fingerprints Problems identifying people That data is pushed to Intermec handheld devices equipped with Edgeline fingerprint accessories for use in the field. Managers on the plantation sites then use the handheld devices to scan fingerprints and PIN numbers before paying the employee. If both steps are exact matches, the worker receives their wages. Initially, Espinal and his team were worried that the system would run into problems identifying people, particularly since many of the workers have worn out fingerprints or calluses on their hands from manual labour. “We were expecting violations and a lower rate of positive ID because of the nature of them working with their hands,” Espinal explained. “We have had a few people try to misidentify themselves, but it hasn’t been possible. We have had 100% validation with no false positives or non-validations. It has exceeded our expectations.” Streamlining business practices The sugarcane producer began with 10 mobile devices and soon after increased its count to 30. Most recently, Cristobal Colon added eight more mobile devices, and more tablet PCs and desktop stations running the software to keep up with new applications that its IT staff continues to develop. One of those new applications that Cristobal Colon has found useful is tying the biometric information it has for employees into its cafeteria payment system. “Employees validate themselves with their fingerprints in the cafeteria and it goes directly into our payroll system,” Espinal explained. “We are very excited about that and it’s something that the software made possible for us to do.” As Cristobal Colon’s needs have expanded, the sugarcane company has found more possibilities to use its HID Global biometric verification software that go beyond paying workers in the field, and they continue to look for ways to use the software to simplify and streamline business practices even further. Company wants to have a way to ensure they are providing the appropriate people with their allotted number of services Expanding biometric enrolment Cristobal Colon is currently in the process of gearing up to use the software to develop a Census application, which will expand biometric enrolment into the company’s database to include family members of employees and people living in the community. The company provides a number of services to community members, such as sanitary services, education and medical services and the company wants to have a way to ensure they are providing the appropriate people with their allotted number of services, as well as making sure services are not duplicated. “We want to know every one’s biometric signatures, and better track what services are being used and who is getting the services,” Espinal said. “These are all things that we couldn’t have developed without the right partner. HID Global really worked with us to find a unique solution for our market that we couldn’t find anywhere else, and together, we developed a terrific product.”
SETAF 2016 will bring together military and industry experts to lead focused discussion group SMi Group is delighted to welcome on board Systems Engineering and Assessment Ltd (SEA), the latest speaker to sign up for SMi's 2nd annual Soldier Equipment and Technology Advancement Forum (SETAF) taking place 14-15 March in London. Uniting military & industry experts SETAF 2016 will bring together military and industry experts to lead focused discussion groups and help participants drill down on the latest strategic, technical and scientific research, all designed to allow those at the forum to return to their organisations better equipped to solve the next big programme challenges. Join the following discussion groups with SEA's Land Project Manager Justin Prowse and Senior Principal Consultant Colin Rayment: Situational Awareness: Effectively delivering data to the dismounted soldier for increased situational awareness and decisive decision making (with British Army and BAE Systems) Approaches to enhancing soldier lethality via weapon system upgrades and increased co-operation with supporting arms (with British Army, John H. Northrop and Associates and United States) The science behind the system (with DSTL, Thales and Fraunhofer Institute for Chemical Technology) Confirmed attendees With top-ranking military officers representing 10 nations and leading soldier programmes experts all under one roof, this is the event you cannot afford to miss. Our expert speaker line up 2016 includes key decision makers from the military sector (US Army, DSTL (UK), British Army, German Army, Swedish Armed Forces, Ministry of Defence (Netherlands)) and the industry sector (BAE Systems, Sagem, Rheinmetall Electronics, Thales) and many more. Over 20 hours of informal networking, more than at any other soldier system meeting in 2016! Confirmed attendees include representatives from Ministry of Defence Singapore, Thales Norway, Bundeswehr, Ultra Electronics, MOD Abbeywood, Otis Technology, Bren-Tronics, Royal Military Academy Sandhurst, Fokker Special Products, and many more. Unique opportunities for discussion, including 2 morning coffee breaks, 2 networking lunches and 2 afternoon tea sessions. Make new contacts and form the relationships you can count on in the future. After the success of our last conference, SETAF 2016 is guaranteed to sell out once again.
Sagem and Thales bring to Sofradir IR technologies originally developed for their internal purposes Sagem (Safran group), Thales and Sofradir have signed an agreement for Sofradir to acquire Sagem and Thales’ infrared (IR) detector technology development and manufacturing facilities. Sagem and Thales bring to Sofradir IR technologies originally developed for their internal purposes. IR detectors are advanced technology components at the centre of multiple military, space, commercial and scientific applications: thermal imagers, missile seekers, surveillance systems, targeting systems or observation satellites. Their performance and price are key to the competitiveness of optronics systems. Under the agreement, Sagem will transfer to Sofradir the Indium Antimonide (InSb) technology. The Quantum Well-Infrared Photodetector (QWIP) and Indium Gallium Arsenide (InGaAs) technologies will be transferred to Sofradir from the GIE III-V Lab, an economic interest group with partners Alcatel Lucent, Thales and research institute CEA (the French nuclear energy and alternate energies commission). By consolidating these IR technologies under one roof, Sofradir joins a very small circle of IR detector manufacturers with expertise in all the cooled and uncooled IR technologies. The acquisition will reinforce Sofradir’s leading position in Europe and pave the way to a global leadership position in the imaging market. Sofradir is currently ranked number one for volume deliveries of IR detectors based on its Mercury Cadmium Telluride (HgCdTe) technology. Serge Adrian, senior vice president of land defence at Thales and Philippe Petitcolin, chairman and CEO of Sagem praised the agreement that strengthens a key technopole and further enhances years of research initially carried out by Thales and then by the III-V Lab and Sagem: “We are confident that Sofradir will take these IR activities to the next level and benefit from the synergies between the different IR technologies.” “The technologies from Sagem and the III-V Lab enable Sofradir to have from this point forward the complete portfolio of infrared technologies. These assets consolidate Sofradir’s leadership position,” said Philippe Bensussan, chairman and CEO of Sofradir. “With the new technologies, Sofradir along with its subsidiary ULIS will be able to select the technology best adapted to our clients’ applications. We are in a fortified position to offer IR products with more innovation, performance and compactness in order to respond to any IR market need.”
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