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Protect physical assets from cyber-attacks
Protect physical assets from cyber-attacks

Recent cyber-attacks have disabled and even shut down physical assets. Robust foundational security and training staff, able to recognise an attack can help mitigate the threat, as ABB’s Rob Putman explains. Edge devices and data analytics As cyber security specialists, we must navigate an ever-changing threat landscape, one that is made even more complex by the increased interconnectivity between Operational Technology (OT) and Information Technology (IT), as companies look to leverage edge devices and data analytics, as well as remote connectivity, in the wake of the COVID-19 pandemic. As the threat surface evolves, the industry must guard against attacks on key physical infrastructure, carried out by a range of malicious actors, including nation states and criminals intent on blackmail. The chemicals sector, a high-value target for cyber-criminals Cyber-criminals view the chemicals sector, as a high-value target, because of the potential cost In 2017, not long after a ransomware attack that targeted Maersk, the world’s largest shipping firm, made the news around the world. Another cyber-attack, this time targeting physical industrial assets, generated fewer headlines, and yet could have resulted in both real, as well as financial, damage. Cyber-criminals view the chemicals sector, as a high-value target, because of the potential cost, both financial and reputational, to the operator, should production be interrupted or stopped entirely. Cyber security vulnerabilities put physical assets at risk The attack in question, a ‘Triton’ custom malware attack on a petro-chemical facility in Saudi Arabia, targeted a safety system, taking over system controllers. Bugs in the code triggered an emergency shutdown, but could have led to the release of toxic and explosive gases. It was a vivid reminder of how cyber security vulnerabilities are increasingly putting companies’ key physical assets at risk. Two more-recent high-profile incidents illustrate my point. In February, a Florida water treatment plant was hacked. The malicious actor remotely accessed the system for three to five minutes, during which time they opened various functions on the screen, including one that controls the amount of sodium hydroxide (NaOH) in the water. The hacker changed the NaOH from about 100 parts per million to 11,100 parts per million, which could have resulted in a mass poisoning event. Colonial Pipeline cyber-attack incident Then, in May, the Colonial Pipeline system that originates in Houston, Texas and carries gasoline, and jet fuel, suffered a ransomware attack. Using a VPN, hackers targeted back-office IT systems, forcing Colonial to shut down IT hosts and network infrastructure, severing communication with those OT systems that are responsible for communicating ‘transactional data’ associated with fuel delivery. In this instance, a single compromised password disrupted Colonial’s ability to invoice its customers. This dependency on OT data stopped pipeline and business operations, and the company was elected to pay the hackers an initial ransom of US$ 4.4 million, in order to restore operations. The Colonial attack was multi-dimensional, in that it not only impacted Colonial’s business, but also the wider US economy and national security, since the pipeline transports nearly half of the east coast's fuel supplies. Outdated IT system elevates physical risk The increased interconnectivity between IT and OT can also create vulnerabilit Attacks such as these prove that, armed with little more than a laptop, an email account and access to the dark web, determined hackers can cause disproportionate damage to physical infrastructure. As mentioned at the outset, the increased interconnectivity between IT and OT can also create vulnerability. Producers often want to know: Is it risky to connect a production asset or their operational environment to the Cloud? My answer is, if you do so without having done any risk audits around people, processes and technology, or without enhancing and maintaining that environment, then yes, that is risky. For example, we often observe that the life cycle of a production asset far outlasts the IT systems that are used to run it. Take a cement kiln. Several generations of plant operators may have come and gone, but that asset may still run, using legacy software, such as Windows XP and why not? Need to replace aging distributed control systems Well, that’s fine, if you are not concerned about having that asset compromised, and all that entails. A ‘flat’ IT network, an aging distributed control system, and machines with legacy versions of Microsoft Windows, all these elements, which are still commonplace in many industries, make it much easier for attackers to find and infiltrate a company, without needing sophisticated tools. The age-old mantra of not interfering with a piece of equipment or software that appears to be working, often applies to the individual assets. For example that cement kiln that are still controlled by the same Windows XP-based control software. However, if we’re honest, things have changed quite a bit, not because something was broken, but because innovation came in. That same kiln control system is most likely connected to other systems, than when first commissioned and that opens it to exposure to threats that it was never designed for. The human element There is a misconception that IoT-connected devices can open companies to risk There is a misconception that IoT-connected devices can open companies to risk, but many recent, high-profile cyber-attacks have been conducted from a laptop, by hacking someone’s VPN, or are a simple phishing/malware attack. In all these cases, the human element is partly to blame. Take the Florida attack. The compromised computer at the water treatment facility was reportedly running an outdated Windows 7 operating system and staff all used the same password, in order to gain remote access via the Teamviewer app, which the hacker was then able to use. Physical and human assets, key to robust cyber security Discussion on the best way to mitigate the threat is often framed solely around specific technical solutions and ignores the fact that robust foundational cyber security is really driven by two very different, but equally important, types of capital: physical assets (e.g. production machinery), and human assets. The truth is that smart digital software and industry-renowned cyber security applications, while critical, are in many cases, only as good as the weakest human link in the chain. Industry would, therefore, do well to ask itself the following question: Do we have a security problem, or a complacency problem? At this juncture, it is important to point out that the majority of companies that ABB works with, are at least aware of the threat posed by cyber attackers, and the potential impact of an attack, on their revenues, reputation and bottom line. User error and human-generated exposures Making sure staff are aware of the threat and training them to respond properly, if they are targeted, is vital However, user error and human-generated exposures are where most of these attacks occur. Those human failures are mostly not due to malicious intent from employees, but to the lack of training of the employees on secure behavior. Making sure staff are aware of the threat and training them to respond properly, if they are targeted, is vital. However, there are also age demographics at play here. Much of the operations employee base is heading towards retirement and often, there is no plan or ability to backfill these people. Need to invest in new digital and automated technologies If you think you don't have enough people now, in order to stay on top of basic care and feeding of the OT environment, with regards to security, what is that going to be like in 20 years? For this reason, there must be a major industry reset, when it comes to its workforce. Companies must invest in new digital and automated technologies, not only to ensure that they stay ahead of the curve and mitigate risk, but also to attract the next generation of digitally literate talent. Robust cyber security is built on solid foundations When we talk about foundational cyber security, we mean fundamentals, such as patching, malware protection, high-fidelity system backups, an up-to-date anti-virus system, and other options, such as application allow-listing and asset inventory. These basic controls can help companies understand their system setup and the potential threats, identify vulnerabilities, and assess their risk exposure. The Pareto principle states that around 80% of consequences come from 20% of the causes. In the context of cyber security, that means 80% of exposure to risk comes from 20% of the lack of security. If companies do the foundational things right, they can manage out a significant amount of this risk. Importance of maintaining and upgrading security controls However, having basic security controls, such as anti-virus software in place, is just the first step on that journey. Equally important is having someone within the organisation, with the requisite skill set, or the extra labour bandwidth, to operate, maintain and update those security controls, as they evolve. Educating, training and recruiting existing employees, and the next generation of talent, along with forging partnerships with trusted technology providers, will ensure that industry can leverage the latest digital technologies, in order to drive business value, and secure physical assets against cyber-attacks.

The robotic transformation of the security industry
The robotic transformation of the security industry

The COVID-19 pandemic is only accelerating the expansion of Automation, Robotics, Machine Learning (ML) and Artificial Intelligence (AI), and changing how people live their daily lives. This expansion leads the way with technologies that are developed to solve problems, improve operations, streamline processes and assist people, to focus on learning new skills, creativity, and imagination. Transformation of the physical security industry One of the latest industries to be permanently transformed is physical security. The era of utilising security cameras is slowly changing into more advanced and more efficient technological applications - security robotic solutions. SMP Robotics is a California-based company, which is a pioneer in developing robotic technologies, powered by AI, to assist, improve and deliver on new expectations in today’s world. One of their services is smart surveillance systems. This represents a proactive approach to security. The company, SMP Robotics’ Founder and Chief Executive Officer (CEO), Leo Ryzhenko, stated “Autonomous robotic technologies will become a driving force in future security solutions.” Robotics and AI in autonomous security solutions The robots can patrol 24/7, counteracting intrusion and communicating via voice message with guards The company uses robotics and AI technology to implement autonomous security solutions, which reduce liability and overhead, as well as improving the quality of services. Robotic guards are capable of patrolling all types of facilities, in both urban and rural contexts. The robots can patrol 24/7, counteracting intrusion and communicating via voice message with guards. The inspection robots, deployed by SMP Robotics, are easily integrated with many existing security technologies, armed with obstacle avoidance and anti-collision measures, automatically recharge, and can recognise faces up to 50 metres. As the world grows increasingly complex, technology like this is essential to ensure safety for all. AI-enabled autonomous video monitoring ground vehicles The advancements in technological breakthroughs of SMP Robotics position the company and its AI-powered, autonomous video monitoring ground vehicles, to be the most adaptable to any industry, cost-effective for clients’ business needs, in providing various types of services from public safety, crime prevention, to asset protection and physical security. SMP Robotics continues to implement new innovative solutions and groundbreaking technologies in its latest generation of autonomous models. Currently, many were already deployed or in a process to be delivered to a number of key clients, in various industries throughout the globe, from oil & gas, nuclear power plants to data centers, healthcare facilities, and amusement parks. Smart security robots Tal Turner, the Vice President (VP) of Business Development and Partnerships, SMP Robotics, said “We provide autonomous, artificial intelligence, all-weather, all-surface, smart security robots that are turnkey and operate independently on their own, using real-time obstacle avoidance, face recognition, and other cutting-edge technological advancements.” According to Coherent Market Insights, the Robots as a Service (RaaS) market direction will grow by 15.9% by 2028 and reach the threshold of 41.3 billion dollars. SMP Robotics stands at the forefront of the security robotic revolution, making an impactful change to make the world a safer place.

How schools can make outdoor learning safe and secure
How schools can make outdoor learning safe and secure

Schools were never designed and built with social distancing in mind. So it’s perhaps not surprising that as children returned to schools for the autumn term this year, the prospect of outdoor classes and assemblies was mooted in the media and by the Government. Many in the education sector are making the case that, should there be further COVID-19 outbreaks, in the coming months, it would be better to utilise outside space, rather than resort to closing schools. In the COVID-19 era, head teachers are considering taking learning and large gatherings, such as assemblies outdoors, when possible. Managing ‘class bubbles’, hygiene and ventilation While Dr. Yvonne Doyle, the Medical Director of Public Health England (PHE) has publicly reassured parents that schools are not the ‘drivers’ or ‘hubs’ of COVID-19-19 infection in communities, there is a lot of pressure on school leaders to manage ‘class bubbles’, extra cleaning and hygiene, ventilation, and COVID-19 testing, to protect families and staff. It’s a logical step to switch, in certain circumstances, to outdoor activities where fresh air is on tap, and social distancing is far easier to manage. Specially built outdoor classrooms Across the school and nursery sector, there’s ongoing investment in specially built outdoor classrooms Across the school and nursery sector, there’s ongoing investment in specially built outdoor classrooms, which had been growing in popularity, even before the pandemic. These facilities offer numerous benefits as an extension of existing learning spaces and provide children the opportunity for hands-on learning, beyond a stuffy classroom. However, if outdoor spaces are routinely called upon as part of COVID-19 contingency planning, how can schools ensure that their outdoor classrooms and wider areas are secure, robust, and fit for purpose? When specifying outdoor classrooms and learning spaces, it’s essential to take into account the well-being of the students and staff, who will use them, noise pollution and acoustics. Most importantly, education managers need to ensure the surrounding area is secured and adequately protected from threats, including terrorism. Perimeter security measures for schools How can schools and nurseries secure their perimeters, so that outdoor learning is totally safe for all? A starting point is to seek out architects and suppliers, who have a good understanding of security standards. Worryingly, Jacksons Fencing’s research recently found that only one-third of architects are seeing both LPS 1175 and the UK police initiative, Secured by Design (SBD) physical security standards, specified for schools. This highlights a lost opportunity for architects to propose solutions that are appropriate to the level of risk and needs of the school, without turning the site into an unwelcoming fortress. Helping schools identify specific security needs Head teachers would be wise to work with architects, who not only know the latest security standards inside and out, but are also are willing to play a more advisory role, helping the school identify exactly what is needed. Head teachers should prioritise solutions appropriate to their site’s specific risks It’s also vital that architects don’t simply replace existing fencing and gates, with the same security systems that have been in place for years. Instead, they will need to meet changing needs and risks. Our research finds that teachers often report issues, with the school perimeter and gates, from being climbed over (28%) and causing injury, to gates not locking properly (10%). Head teachers should prioritise solutions appropriate to their site’s specific risks, which sometimes require altering of existing measures. School fencing is an important aspect of any education site. As well as defining its boundary and making a visual distinction between public and private property, the fencing and gates that surround and secure a school, will typically meet a wide variety of other important criteria, including preventing unauthorised entry to the grounds, protecting pupils, staff, and visitors from accidents and injury, deterring theft and anti-social behaviour, and reducing the risk of malicious damage, and acts of terrorism. Welded mesh panels for perimeter fencing Popular options for schools include welded mesh panels for perimeter fencing or sports areas, and railing systems to act as demarcation, in order to control foot and car traffic. Within the outlying boundary, barriers, bollards and parking posts will keep pedestrians, and vehicles safe from each other, while timber fencing and gates can be designed to control the flow of people, around the grounds and reduce the areas, where students can be hidden from view. Automated gates and access control Perimeter fencing must be complemented with safe entrances and exits for vehicles and pedestrians. Every school has unique entry-control requirements, determined by factors, such as size, location and the local environment. These needs influence the decisions you make, when preparing technical specifications for school security gates. Do you require gates to be steel or timber, manual or automated, single or double leaf? Specialist suppliers will be in the best position to offer inputs on school gates, which typically need to offer solid security and durability, with a welcoming aesthetic. Specifying access control system When specifying a school access system, it’s important to consider the areas of the school When specifying a school access system, it’s important to consider the areas of the school, such as sports fields, car parks, and children’s play and learning areas, and whether it requires playground segregation. Selected gates should meet the design of the fencing, to create a secure perimeter with no weak points, with automated gates conforming to all current safety regulations. . Noise pollution can be a problem as well, including noise coming in or leaving the school in residential areas. If more teaching is to be carried out outside, it’s worth considering acoustic barriers to reduce noise in and around the school. Timber acoustic barriers for security and privacy Timber acoustic barriers offer security and privacy, and can reduce noise levels, by as much as 32 decibels (in laboratory conditions), so are ideal for city centre schools or those located close to busy highways. There are many ways to build an outdoor classroom. Timber products can help to create a welcoming environment, such as wooden shelters, pergolas, fencing, and decking. Always check that high quality timber, ideally guaranteed for 25 years against rot and insect attack, is being used to provide an attractive, cost-effective, safe and sustainable solution, for all weather conditions. DBS approved installers And of course, installers must be DBS approved, so that they can install outdoor classrooms, during school holidays, or within term time, with minimal disruption. The COVID-19 pandemic had a huge impact on schools and learning. While nobody wants to think of fresh outbreaks of the infection, or any other virus, installing an outdoor classroom made from high-quality, long-lasting materials is a great way to future-proof school learning and ensure safety, and preparedness. Putting extra thought and care into the security angle will provide schools with decades of protection against a host of unforeseen events.

Latest ASSA ABLOY news

ASSA ABLOY’s Code Handle offers a secure and cost-efficient access control solution for primary schools
ASSA ABLOY’s Code Handle offers a secure and cost-efficient access control solution for primary schools

ASSA ABLOY’s Code Handle door entry solution is a simple solution for keeping private rooms very private, in order to allow access only to those who require it and authorised personnel. Code Handle door entry solution The PIN code setting of the Code Handle access control solution allows users to keep control of who has access, particularly important when they want to keep items away from children. In primary schools, Code Handle protects each and every room that staff and security don’t want pupils to access. This ensures that only authorised teachers and support staff, who know the code to unlock the door, can access these rooms. All they need to do is enter the code on the Code Handle‘s keypad and the door opens. Works together with existing locking units Code Handle, by ASSA ABLOY, works in combination with the existing locking units Code Handle, by ASSA ABLOY, works in combination with the existing locking units, already installed in facilities. Users can keep the cylinder or lock, and just change the handle to a battery-powered Code Handle. With Code Handle, there is no need to cable the door, connect it to the mains or install an electronic access control system. The Code Handle door entry solution is perfect for staff offices, kitchens, store rooms, staff toilets, or any other school room that is to be kept private and secure. ASSA ABLOY’s Code Handle has various benefits, including: Auto-lock - Staff rooms are used many times, throughout the day, With Code Handle’s auto lock feature, there is no need to remember to lock the door, when exiting. Easy to install and retrofit - All it takes is two screws and two minutes of time, to install Code Handle on almost any interior door. Keyless and convenient - Secure rooms with no keys, no wires and no expensive access control system, with the Code Handle door entry solution.

ASSA ABLOY explains important wireless access solutions for healthcare facilities
ASSA ABLOY explains important wireless access solutions for healthcare facilities

Security at healthcare premises has never been higher on the agenda. Patients expect safety and privacy. Yet many medical locations must be open and accessible around the clock. The protection of drugs, vaccines, equipment and data makes it critical to know who accesses where, and when. Mechanical lock-and-key security was not designed to meet these challenges. Wireless locking devices provide the easiest upgrade or replacement for any access system based on mechanical or magnetic locks. Smartcards, programmable keys or secure mobile keys stored on a smartphone can replace cumbersome physical keys. Online locking systems When access control extends throughout a hospital, healthcare professionals waste less of their valuable time searching for the right key. A personalised credential is pre-programmed to open every door, lock or store they need to access. A personalised credential is pre-programmed to open every door, lock or store they need to access For building managers and healthcare agencies, wireless devices make it cost-effective to add electronic control to many more areas of a building. With online locking systems, facility managers monitor and manage premises in real-time, viewing the status of doors, medicine cupboards and server racks from one software interface. Physical key management Example #1: Upgrading to intelligent physical keys - Physical key management can hinder patient care, as pharmacy nurses at the UK’s Queen Elizabeth Hospital, Birmingham discovered. An older, mechanical system made it difficult to find who held the right keys for medicine stores. Nurses were wasting valuable time searching. Managers identified a better solution: CLIQ® electromechanical locks. With CLIQ, power to each access control lock is supplied by a standard battery inside every key. No wires are required, so this is an easy retrofit solution for doors, cabinets and drug trolleys. Each employee carries one programmable key to open all authorised locks. “The message from nursing staff is that patients are getting medicines much easier and in a more timely fashion,” says Inderjit Singh, Chief Pharmacist at QE Birmingham. “For us, the key return on investment is the quality of service we’re providing.” Swapping mechanical lock The hospital added secure doors without excessive installation or operating costs Example #2: Integrating hardware to extend access control - Swapping a mechanical lock for a battery-powered device can link another door to an existing access control system. It instantly upgrades security for sensitive offices and drug stores. At the Haute Savoie region’s new hospital, managers selected Aperio locking integrated online with an ARD security system. Because Aperio locks are wireless and integrate easily with any access system, the hospital added secure doors without excessive installation or operating costs. Staff no longer waste time hunting down keys. “Having just a single badge — and not having to carry around heavy keys — has been a major advantage,” says Béatrice Dequidt, Health Executive at CHMS. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Access control system Example #3: Mobile keys to reducing shared touchpoints - Multiple key systems; varied openings including fire doors, glass doors, offices, pharmacies, car parks and lifts; hundreds of workers and contractors whose access permissions constantly change. Faced with these challenges, Hospital MAZ, in Zaragoza, upgraded their mechanical locking to a new SMARTair Wireless Online electronic access control system. Because SMARTair Wireless Online updates in real-time via communications hubs, security managers handle everything from the central system. Staff and contractors carry a single smartcard ID, programmed with individual permissions Staff and contractors carry a single smartcard ID, programmed with individual permissions. At any time, hospital managers can upgrade to SMARTair Openow mobile access without changing lock hardware. This option offers contactless entry for employees, who keep mobile keys updated on their own smartphones. "We have achieved all our objectives with the installation of the system,” says Miguel Angel Hernández Jerez at Hospital MAZ. Electronic PIN lock Example #4: Door security without software - In any busy medical facility, it is easy to leave a door unlocked. With expensive equipment or controlled drugs on the other side, any opening invites opportunists. Installing a Code Handle® electronic PIN lock takes the worry away — without the need for any complex installation or software activation. In Spain’s Basque Country, Fylab chose this simple solution for three consulting-room doors. “I am no artist or handyman, but I managed to fit the handles within 10 minutes,” says Fylab founder, Borja Saldias Retegui. Their Code Handle devices secure both wooden and glass doors, keeping equipment and personal belongings safe.

ASSA ABLOY’s Code Handle digital PIN locking device ensures authorised access to school staff rooms and equipment stores
ASSA ABLOY’s Code Handle digital PIN locking device ensures authorised access to school staff rooms and equipment stores

Staff and school administrators can relax, when they know private rooms and equipment stores in schools are properly secured. Currently, many teachers must carry around cumbersome keys, in order to ensure that pupils do not enter rooms, which could put themselves or valuable school equipment at risk. With ASSA ABLOY’s Code Handle electronic locking solution, this is possible without having to constantly lock and unlock doors with keys. Instead, a PIN is all that is required to ensure authorised access control. Code Handle with built-in digital PIN keypad Adding a Code Handle lock brings a sense of security and privacy to the staff room Code Handle is a locking handle with built-in digital PIN keypad. It upgrades security at any private interior door that opens to a public or busy space. Users simply have to swap the existing door handle for a Code Handle locking solution, in order to add digital PIN security, without keys or any push-button mechanical lock. Adding a Code Handle lock brings a sense of security and privacy to the staff room. Teachers can leave marked work or mobile phones safe in the knowledge that no pupils may enter. A Code Handle makes it easy to separate pupil toilets from PIN-protected staff toilets. Key equipment secured with Code Handle With Code Handle fitted to just a few important doors around the building, school principals can be sure that sports equipment, musical instruments, cleaning stores and kitchens are protected against unauthorised access or theft. Authorised door users do not even need to remember to lock up, as Code Handle locks itself, when the door is closed and for added safety, allows simple, code-free exit from the inside. Easy to retrofit to almost any internal door ASSA ABLOY’s Code Handle door entry solution can bring keyless and wire-free digital security to schools ASSA ABLOY’s Code Handle door entry solution can bring keyless and wire-free digital security to schools, without disrupting the day for staff and students. Fitting a Code Handle device takes just two screws, wherein an installer leaves the existing cylinder or locks in place, and simply swaps the old handle for a Code Handle device. It is easy to install, even for non-specialists. With the administrator’s Master Code access, a school caretaker or office manager can issue up to nine different 4- to 6-digit PINs to authorised users and amend, or cancel PINs, whenever they choose or deem necessary. Digital security and high-capacity batteries To power the lock’s digital security, standard batteries slot into the handle itself. There is no need to run cables to the door or to connect to the main power supply. Code Handle device also does not warrant the need to use any access control software. Batteries typically last 30,000 lock/unlock cycles, before requiring replacement. A visual indicator on the handle prompts when it is time to change the batteries. ASSA ABLOY’s Code Handle is a robust, fire door-compliant (EN 1634) access control solution, with a certified lifetime warranty of at least 100,000 operations. Code Handle’s design also makes disinfecting easier. Unlike mechanical push-button PIN locks, a Code Handle device has a smoother surface, without corners or ridges. Germs have fewer places to hide on this device. A disinfected damp cloth, no direct liquid spraying, is all that is needed to keep the device hygienic and school doors, and stores secured at all times.

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