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Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organisation looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organisation is safe from innovative cyber threats. Security solutions enterprises Organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organisations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organisations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analysing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognise we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organisation's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organisation’s defences, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organisation's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious behaviour Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organisations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behaviour on your network and can prioritise threats for SOC teams for faster remediation. In-depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organisations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organisations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organisations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioural analytics The solution can then know when to remove an adversary before a breakout occurs Behavioural analytics and machine learning capabilities identify known and unknown threats by analysing unusual behaviour within the network. These have the ability to provide an essential first line of defence, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organisations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organisation cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organisations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organisations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organisations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
More than a hundred people, including customers, associations and friends of the company, attended the opening of Fermax Madrid's new commercial office in Leganés (Madrid) on 24th September. A spacious and elegant 300 metre space that has been designed according to Fermax's business vision and is based on the principle of proximity to the customer. Fermax’s Madrid commercial office The new commercial office will attend to the entire market of the Spanish Central Zone in a more agile way Jeremy Palacio, Managing Director of FERMAX, and the Management team, wrapped in this opening act Fermax Madrid's team led by Claudia Torrico. The new commercial office will attend to the entire market of the Spanish Central Zone in a more agile way thanks to the advantages of having this strategic location. Furthermore, this new office has a large training area for their clients. In his welcome speech, Jeremy Palacio highlighted the importance of 2019 for the company, a special year because of Fermax's 70th anniversary. In this regard, he reminded affectionately the words of Fermax's founder, Mr Fernando Maestre Martínez, who recently passed away, "A great businessman, great person, humble and close, who always committed on building relationships in the medium and long term, with employees, customers and suppliers". Changing the video entry paradigm In addition, the Managing Director also stressed the company's ability to adapt to change and that the 2020-2021 biennium will be key for Fermax as the company is working to ‘change the video door entry paradigm’. Finally, he pointed out that the objective of the new Madrid's office opening is to grow business volume in the central zone of Spain, which "thanks to the ambitious schedule of planned product's launches and the high quality of customers in the area, we are sure that we will achieve". After the speech, guests enjoyed together with all Fermax Madrid and Fermax Headquarters team a cocktail in a festive atmosphere and a fun personalised photocall to take a souvenir of the event. The address of the new Fermax Madrid headquarters is Av. de Manuel Azaña esquina Av. del Conde de Barcelona, 28914 Leganés, Madrid. Global expansion The inauguration of this space is proof of how the company is able to combine the attention to the national market, in which it is a global player, with an ambitious international projection that has led Fermax to implant the company in the whole world, with 7 subsidiaries in Belgium, China, Spain, France, Poland, United Kingdom and Singapore and 4 representative offices in Colombia, Dubai, Portugal and Turkey as well as distributors in more than 70 countries.
Fermax has set out to give new life to the millions of VDS technology audio and video door entry systems already installed in our cities. How? Their proposal is called Wi-Box. It is a small device that allows any old VDS equipment to connect to the home’s WiFi and transfer its functions to a mobile phone. It provides security, comfort and mobility for the user and for professionals, a new business opportunity. According to the manufacturer's own calculations, there are currently more than three and a half million VDS equipment installed in the world. Digitising exisitng VDS installations VDS is a reliable, successful and stable technology because of its characteristics and for a long time, it has been the favourite of installers/installation companies. Today, the VDS installations continue to offer the final customer excellent performance. But the society has changed. Families have changed, and we as individuals move differently. That is why Fermax proposes to give a new digitalised life to the old VDS equipment thanks to Wi-Box. Wi-Box is a small device (80 x 80 x 20 mm) that is added to the existing installation and allows the VDS equipment to connect to the home WiFi network through the home router. This way, the audio or video door entry system in the home can communicate with the resident's smartphone. From that moment on, users will be able to interact with their door phone in remotely having the same functions as if they were in front of their equipment at home: receiving calls, talking with the visitor, opening the door, calling the concierge, activating the outdoor panel camera, capturing photos or activating any of the functions established in their equipment. It is also possible to open the door without keys, using the mobile phone. Secure interoperability and mobility For families who already have a VDS terminal at home, the advantages are more than obvious: extra comfort, security and mobility that are very much appreciated by today's digital citizens. For installation companies, Wi-Box means the opportunity for a new business, allowing them to return to customers' homes and offer new solutions to owners. It is offered at a very attractive price and it works with the VDS audio and video door entry models that Fermax has put on the market over the last few years.
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualisation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfil project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
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