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Gallagher Command Centre Site Plan Viewer for centralised site management visibility and situational awareness
Gallagher Software Maintenance ensures security system stays up-to-date with latest security innovations
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organisation looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organisation is safe from innovative cyber threats. Security solutions enterprises Organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organisations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organisations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organisations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analysing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognise we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organisation's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organisation’s defences, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organisation's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious behaviour Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organisations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behaviour on your network and can prioritise threats for SOC teams for faster remediation. In-depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organisations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organisations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organisations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioural analytics The solution can then know when to remove an adversary before a breakout occurs Behavioural analytics and machine learning capabilities identify known and unknown threats by analysing unusual behaviour within the network. These have the ability to provide an essential first line of defence, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organisations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organisation cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organisations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organisations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organisations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
The focus of the global security industry will shift to London this month for IFSEC International, Europe’s ‘integrated’ security event focusing on the latest technologies and the opportunity to learn from the industry’s top leaders and experts. IFSEC will be held from 18-20 June, 2019, at ExCel London, welcoming 27,000 security directors and managers, installers, integrators and distributors. The exhibition at IFSEC may not be as large as previous years, and several big players are conspicuously absent. Even so, there will be plenty of innovation on display, including big exhibitors such as Avigilon, Axis, Dahua, dormakaba, FLIR, Genetec, Hanwha Techwin, HID Global, Hikvision, IDIS, and Uniview. Exhibitions will likely reflect a continuing shift in emphasis away from individual products and toward integrated solutions, including some end-to-end solutions provided by single manufacturers. Also, likely to be abundantly evident at IFSEC will be a trend toward manufacturers who partner together to provide integrated solutions. For example, look for some manufacturers to host other manufacturers at kiosks within their stands. Texecom will explain the value of training and digital services and their impact on the future of the industryValue of security training Emphasis will continue to be on the practical aspects of using technology: Throughout the show floor, designated technicians wearing ‘Show Me How’ badges will provide demonstrations of products and solutions on display at the various stands. Texecom will explain the value of training and digital services and their impact on the future of the industry. The Loss Prevention Certification Board (LPCB) Attack Testing Zone features LPCB’s security experts conducting live attack tests on a range of perimeter and façade security products, as well as safes, security enclosures and padlocks. More than 35 hours of seminar sessions will cover timely topics such as ‘Future Proof your CCTV Networks’, ‘Social Media and Internet Security’ and ‘AI and Machine Learning for Security’. Security topics at the Keynote Arena This year, topics will include video analytics, AI, machine learning, GDPR, Brexit and security in smart citiesThe new programme will replicate last year’s successful changes. The Keynote Arena will again be placed at the heart of IFSEC, sponsored by Western Digital. The Keynote Arena will host influential speakers and real-life case studies to inspire attendees. Topical issues will take front and centre, from cybersecurity to ethical and legal challenges to extremism. This year, topics will also include video analytics, AI, machine learning, GDPR, Brexit and security in smart cities. The Future of Security Theatre will present CPD-accredited sessions and presentations that share a vision of the industry’s future and answer burning questions about critical topics, technologies and issues. Education partner Tavcom will present the programme of education dedicated to the ideas, products and innovations driving the industry’s development. The Converged Security Theatre will highlight new approaches that combine cyber and physical defences to tackle dangerous security threats. Included will be real-time technical solutions enhanced by artificial intelligence, powered by Vidsys and partners. Participation by government organisations The Government Pavilion will feature representatives from government bodies such as JSaRC, DIT, and DSOFor the third consecutive year, The Government Pavilion will feature representatives from government bodies such as JSaRC (Home Office & Counter Terror Unit), the Department of International Trade (DIT), and the Defence & Security Organization (DSO). New this year will be participation by the British Transport Police. IFSEC 2019 will again present a snapshot of how manufacturers from across video, access control and intrusion detection are continuing to innovate and collaborate to stay competitive in the challenging market. Innovations first unveiled in the spring at the ISC West 2019 show in the United States will be promoted anew for the European and global markets. IFSEC will be co-locating with FIREX International, a dedicated fire safety event that attracts 18,000 fire prevention and protection professionals; the FACILITIES Show highlighting building management and workplace technologies; and the Safety & Health Expo, dedicated to innovative health and safety products. IFSEC attendees can access the Smart Buildings Expo, the Workplace Wellbeing Show, and the Sprinkler & Suppression Presentation Area within the co-located events.
Tavcom Training, part of Linx International Group, has been chosen by leading alarm manufacturer Texecom to assist in providing professional training for installers. Through the Texecom Academy online portal, installers have the opportunity to gain a BTEC Level 3 intruder alarms qualification developed in conjunction with Tavcom Training. BTEC Level 3 Intruder Alarms course Wayne Foster, Technical Services Manager at Texecom states “Texecom Academy benefits our installers by giving them the skills and expertise to ensure the installation and maintenance of every Texecom system is done efficiently and to the highest possible standard. It also provides end users with the peace of mind that the work is being carried out by an installer with a recognised accredited qualification.” We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course" Andrew Saywell, Head of Sales at Tavcom Training adds, “We are excited to be working with Texecom to deliver our BTEC Level 3 Intruder and Hold Up Alarms course. Expert knowledge helps installers to stand out from the competition and provides their customers with the best service. We have worked very closely with Texecom to ensure the training syllabus perfectly matches the real world needs of the professionals who design, install, commission and service these systems.” Texecom – Tavcom partnership Wayne Foster continues, “Our expert teams are always on hand to offer support, but we also believe in empowering our installers with the knowledge they need to address any issues themselves. It is better for them, better for the end customer and better for us.” As a result, Texecom and Tavcom will also be providing ‘bite size’ training modules via their online portal. The modules are based on the top 20 technical support call topics identified by Texecom. Detection devices The first of these modules, entitled ‘Detection Devices’, will be offered free of charge to Texecom installers. Wayne Foster concludes, “We are committed to producing the highest quality products and ensuring our installation partners and end users receive the very best service.”
The Security Event has built a platform which is truly designed by the industry, for the industry, with game-changing collaborations with manufacturers, distributors, service providers, associations and industry leaders, industry media and complementary events. Spearheading this approach, a truly outstanding group of global companies has been selected from a range of disciplines to help shape this game-changing new exhibition. The Security Event is proud to have support of its ten founding partners - Anixter, ASSA ABLOY, Avigilon, Comelit, Dahua, Honeywell, TDSi, Texecom, Tyco and Videcon. Comelit managing director Francesca Boeris commented: “Comelit are extremely excited to become a founding partner of The Security Event 2019. The events concept and UK focus aligns perfectly with Comelit’s aims moving forwards.” Notable security experts The Security Event will delivery exactly what the commercial security market has been waiting for"Andy Croston, Owner/Director at Videcon Ltd echos this sentiment, “As one of the first Founding Partners to come on board we saw the huge potential of this exhibition from the very beginning. We’re certain The Security Event will delivery exactly what the commercial security market has been waiting for." As Dahua’s UK & Ireland head of operations Ben Perkins puts it, The Security Event “Gives Dahua the opportunity to get in front of the UK market.” The event has already created a buzz within the industry and is expected to welcome over 6,000 visitors across the three days. Along with notable security experts and respected industry bodies, the event will also host around 100 security brands, including the 10 founding partners. Engaging with security professionals For these companies to come on board as founding partners reaffirms the goals of The Security Event as a concept, with a vision to create a dedicated platform that levels the playing field, enabling exhibitors, installers and end users alike to reconnect. “We believe The Security Event is exactly what the UK security industry needs and are excited to come on board as a founding partner,” says Gareth Ellams, ASSA ABLOY Group Sales Director. He continues, “At ASSA ABLOY, we are looking forward to the opportunity to engage directly with security professionals as well as end users, to present our solutions.” The Security Event is proud to host a tailored education programme, featuring professionally accredited seminars, designed specifically for UK security professionals in the trade and their end users. Innovation Theatre to host seminars All ten founding partners will be welcomed into our Innovation Theatre hosting seminars on a broad range of disciplines Delivered across three theatres, industry bodies, technology leaders and renowned experts will provide the latest industry developments and technology updates. As well as participating in the exhibition itself, all ten founding partners will be welcomed into our Innovation Theatre hosting seminars on a broad range of disciplines. Location is of huge importance to The Security Event and was a key deciding factor for many of the founding partners also. Gordon Morrison, Sales Director, Access & Video, GB, Tyco Security Products recognises that, “The opportunity to take an active role as a Founding Partner in an industry event at the location that so many of our customers consider ‘home’ was extremely welcome." John Davies, TDSi Managing Director also says: “We look forward to meeting our partners and customers in the heart of the Midlands again in 2019.” Excellent opportunity to showcase products The Security Event will be the first time a major security exhibition has been held at the NEC Birmingham for more than five years and many feel the NEC has always been the true home of UK Security. Texecom marketing director Clym Brown agrees: “We’re partnering with The Security Event because it gives us the chance to reconnect with our installer base in the Midlands and North of the country.” This event provides an excellent opportunity to showcase our security portfolio and enhance our relationships with installers" Mick Goodfellow, GM Honeywell Security EMEA also expresses his delight at joining: “This event provides an excellent opportunity to showcase our security portfolio and in a location that allows us to enhance our relationships with our installer base.” Connecting with integrators Jarod Booth, Strategic Relationship Manager of Anixter shows his support “There is a gap in terms of opportunities to connect with integrators, end-users and installers outside of London and the South of England, and we feel that the location of The Security Event will help bridge that gap.” With 10 of the world’s most recognised security brands supporting the development and launch of the first edition, the industry can be assured that The Security Event will be the place to do business going forward.
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