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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Qumulex is a new startup with a mission to provide physical security integrators a transition path to embrace the technology of the cloud and a subscription-based business model. Qumulex’s products seek to provide capabilities to embrace the cloud without an integrator having to turn their back completely on the ‘transactional revenue’ of installing new systems. As the transition happens, Qumulex offers a product line that supports any mix of systems from on-premises to the cloud. The flexible deployment model – enabling a cloud installation, an on-premise installation or any combination – is one of the ways Qumulex seeks to differentiate itself in the market. Installing fully on-premise system The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected The system is designed so that an integrator can install a fully on-premise system and then later ‘flip a switch’ and transition to a cloud model, says Tom Buckley, VP Sales and Marketing. The Qumulex initial 1.0 system launch is currently entering its final beta test. Full commercial availability is expected in the first quarter of 2020, which the company will highlight in a bigger 20x20 booth at ISC West next year. The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected. Ensuring cybersecurity, the gateway provides a ‘firewall’ of sorts to avoid any cybersecurity threat from entering an enterprise through a vulnerable IP camera. The system is designed to be ‘cloud-agnostic’ and to work with any public or private cloud, using Docker software and ‘containers,’ a standard unit of software that packages code and all its dependencies so an application runs quickly and reliably from one computing environment to another. At launch, the Qumulex system will use the Google cloud. Greater situational awareness The open platform approach will enable users to assemble best-of-breed solutions Another point of differentiation for the new platform is a unified access control and video surveillance environment – both are part of the same program. Access control can drive video events and vice versa for greater situational awareness. A unified system avoids having to integrate separate systems. A big emphasis for Qumulex is ease of use. They have designed the user interface to be as simple and intuitive as possible, using consumer-oriented systems such as Nest and the Ring Doorbell as a model of simplicity. Finally, the open platform approach will enable users to assemble best-of-breed solutions. Keeping it simple, the system offers native integration with only the major camera manufacturers that represent most of the market: Axis, Hanwha, Arecont, Panasonic, Vivotek and Sony. Longer-term storage Other cameras can be included using the ONVIF interface. On the access control side, the system will initially be compatible with Axis door controllers, Allegion wireless door locks and ASSA ABLOY Aperio wireless door locks. Future versions of the software will seek to integrate HID Edge and Vertx and eventually Mercury panels. The gateway device may incorporate only a solid-state drive (SSD) for buffering Qumulex is taking a ‘mobile-first’ approach. The software is designed as a ‘progressive web app,’ which means is it is adaptable to – and fully functioning in – any smart phone, mobile device, laptop, or on a desktop computer with multiple monitors. The gateway device may incorporate only a solid-state drive (SSD) for buffering, or as many hard drives as the customer wants for storage. Short-term storage is available in the cloud, but local hard drives may be used for longer-term storage which can get expensive given the monthly fees of cloud storage. Using third-party server To manage the variety of scenarios, Qumulex will offer a line of gateways and recorders, or a customer can use a third-party server along with Qumulex, which is an open system. Qumulex will use a manufacturer’s representative sales model and has already signed up 11 rep firms covering the United States (the initial target of the launch). The company has been spreading the word among integrators, too, first at the ISC West show last spring, when 98 integrators saw demonstrations of the system at a suite in the Palazzo. Another 48 integrators saw the system at ESX in Indianapolis in June. At the recent GSX show in Chicago, Qumulex had a booth on the show floor, where they scanned 450 badges that yielded 176 unique integrators. Entering the physical security market Qumulex just closed a second round of funding, which does not include any ‘institutional’ money Buckley estimates there are around 10,000 total security integrators in the United States that sell products similar to theirs at their price point. They are working to build their database to reach out to those integrators. (Exacq had more than 4,500 dealer/integrators before it was sold to Tyco/Johnson Controls.) Qumulex is the third company to enter the physical security market by the same team that launched two other successful startups in the last 20 years: Exacq Technologies (sold to Tyco in 2013) and Integral Technologies (sold to Andover Controls in 2000). Both previous companies were built around a need to help the integrator community transition to newer technologies. Qumulex just closed a second round of funding, which does not include any ‘institutional’ money. The first round of investment involved only the founders, and the second round added some ‘angel’ investors to the mix. The funding allows more flexibility and control over the company’s timeline and the evolution of the product’s feature set, free of outside mandates, says Buckley.
Camden Door Controls, global provider of door activation, control and locking products, is pleased to announce the promotion of David Price to the position of Vice President, Communications and Corporate Development. David joined Camden Door Controls as Marketing Manager in 2010 and has been instrumental in the rapid growth of the company since that time. Door solutions expert In his new position, Price will continue to manage all internal and external corporate communications, Camden’s Customer Service and Order Entry departments, as well as assume new responsibilities for the creation and implementation of new corporate strategies. David Price is a 35-year industry veteran and has held senior management roles with Simplex and the DSC Group of Companies (now Tyco/Johnson Controls/Tri-Ed/Anixter). He has also owned an integrated marketing communications company which supported several major brands in the security industry. Security industry veteran “David brings a wealth of industry knowledge and expertise to the newly created position of Vice President for Camden Door Controls,” notes Dave Malen, Camden's co-founder. “This promotion recognises the significant contribution he has made to our company over the past nine years and expands his role to support the next stage of our corporate evolution.”
exacqVision now integrates with Percolata to form an integrated solution using data from employees, traffic sensors, marketing calendars, historical information, and video from exacqVision’s VMS to create customised computer vision and advance predictive analytics. Retail businesses and malls can benefit from the integration with reliable and actionable data to recalibrate business decisions that increase sales. Features for physical retail stores The integration provides powerful features for physical retail stores such as: Walk-in and Walk-by traffic analytics Classify employees vs. shoppers Associate related shoppers into a buyer group Flexible vantage points eliminate the need for additional cameras and expensive new wiring Accurately forecast traffic The Connected Partner Program is designed for product manufacturers and software developers. This opportunity offers access to all the tools needed to build integrations with Tyco products, including software, hardware, documentation, sample code, dedicated engineering and marketing support. This program is not intended for product resellers and distributors.
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