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Gallagher HBUS End of Line Module monitors communications between alarm sensors and controller technology
Gallagher I/O Accessory Single Cabinet - secure enclosure providing one footprint for Gallagher devices
The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
As physical security systems increasingly resemble the architecture of an IT (information technology) network, the cybersecurity risks are increasing. Sometimes hacks in physical security go unrecognised because of poor detection. Here's part two of our Cybersecurity series. Going forward, the physical security industry should adopt the same principles as the information security market, embracing new elements such as risk assessment and certifications. A change in culture is needed to align and embrace cybersecurity and make necessary improvements, says Terry Gold of D6 Research. Independent testing and access control There are signs of progress. Increasingly, access control systems today are designed to be more cyber-resilient and are tested extensively to discover and address any vulnerabilities. Data capture form to appear here! For example, the latest version of Tyco’s C-Cure 9000 undergoes independent testing to discover and address any critical vulnerabilities, and new firmware and software updates are tested to ensure they do not open any ‘back doors.’ Tyco’s Cyber Protection Program is part of the company’s ‘holistic approach’ to supplying customers with quality solutions. If cybersecurity is managed properly, the new wave of access control systems are as secure as previous systems. In some cases, more secure. For example, the new generation of smart cards, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS, use protocols that are much safer than the last generation Wiegand systems. New secure protocols such as OSDP version 2 are a better alternative to Wiegand. The new wave of access control systems are more secure than previous systems and use protocols that are much safer than the last generation Protocols for wireless electronic locks Wireless electronic locks use security protocols such as encryption and authentication that prevent cybercriminals from accessing the network to get data and intercept commands. In short, the information in an IP-based access control system is at no greater risk than any other information being transmitted over the network, as long as smart decisions are made on how systems are connected and data is transmitted and stored. Standards are one approach to ensure a minimum level of cybersecurity for physical security products and systems. For example, Underwriters Laboratories (UL) seeks to work with manufacturers to up their game on cybersecurity and to certify compliance to a minimum level of cybersecurity ‘hygiene.’ Requirements for software cybersecurity The UL Cybersecurity Assurance Program (CAP) has developed the UL 2900-1 standard, which offers General Requirements for Software Cybersecurity for Network-Connectable Products. It was published in 2016 and in July 2017 was published as an ANSI (American National Standards Institute) standard. The standard was developed with cooperation from end users such as the Department of Homeland Security (DHS), U.S. National Laboratories, and other industry stakeholders. UL 2900-2-3 – the standard that focuses on electronic physical security/Life Safety & Security industry, was published in September 2017. Cybersecurity should be an element in physical security as the risk for data to be physically removed from a building is greater than ever Physical security integral to cybersecurity Not only should cybersecurity be an element in physical security, the reverse is also true: Physical security should be seen as integral to cybersecurity. Looking at the intersection of cybersecurity and physical security from this opposite angle uncovers a world of opportunity to make the enterprise safer. Physical risks to cybersecurity include insider and outsider threats, poor or non-existent screening, and the presence of a seemingly innocent personal item. Off-the-shelf devices such as SD cards, external hard drives, audio recorder and even smart phones can be used to transport audio, video and/or computer data into and out of a building. For the private and public sectors, the risk for data to be physically removed from a building is greater than ever, and physical security systems can protect against this vulnerability. Missed part one of our Cybersecurity series? Click here. Part three, coming soon.
Effective access control can be achieved without the use of cards using a new generation of secure facial authentication enabled by artificial intelligence and machine learning. Alcatraz AI is introducing a system that deploys a sensing device, about the size of a badge reader, with multiple colour and infrared cameras that can detect facial features and confirm an identity. Real-time 3D facial mapping avoids anyone using a photograph, video or mask to spoof the system and confirms there is a real person that matches the stored facial image. System helps in tailgating mitigation Deep neural networks, powered by NVIDIA, enable the system to achieve new levels of frictionless access control, says Vince Gaydarzhiev, CEO of Alcatraz AI. Computer processing is achieved at the edge to ensure speedy and secure access control. We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction"“We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction,” says Gaydarzhiev. The accuracy of the system lessens the need for security guards, he says. The Silicon Valley startup, currently with 20 employees, was founded in early 2016 by a team from Apple, NVIDIA and Lily Robotics with a goal of targeting mid- to large-sized corporations that currently have deployed badging systems. The company has raised close to $6M from venture capital firms and individuals, and Johnson Controls/Tyco has invested in the startup. Alcatraz AI’s sensor device, mounted near a door, confirms a user’s identity and communicates the user’s badge number to the existing access control infrastructure. “The system improves the facial profile every time, using the neural network to be even more accurate in the future,” says Gaydarzhiev. He says it is the industry’s first “instant one-factor authentication for multi-person in-the-flow sensing.” The system is less expensive than previous facial authentication systems and does not require users to be very close to the reader Easy enrolment and deployment Enrolment in the system is easy. Companies can deploy a separate enrolment station, or any reader can be used for enrolment. After badging in a couple of times, the face matching system “enrols” the face with the associated badge number, thus allowing the user to dispense with the badge altogether. In the future, the frictionless system simply recognises the user and opens the door. A user company can quickly deploy the system at locations where thousands of employees have access, without requiring employees to go to HR for enrolment. Gaydarzhiev says accuracy of the system is no less than that of iris scanning, and the accuracy is configurable for specific needs. He says the system is less expensive than previous facial authentication systems and does not require users to be very close to the reader. Facial authentication is also more flexible than iris scanning or fingerprinting. Detecting intent from positioning of eyes The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionallyIn contrast to near field communication (NFC) or Bluetooth systems, the technology does not require a compatible smart phone or have issues of communication range. There is no need for users to stop and perform an action or gesture to signal intent. The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionally, says Gaydarzhiev. Alcatraz AI is targeting high-tech enterprises, including healthcare, government and eventually banks. Currently they have three pilot installations among large global software companies and are undergoing trials with some government agencies. Today, they sell direct to end users, but the intent is to develop a dealer channel that will account for most of the sales.
Visitors to The Security Event will be among the first to see live demonstrations of some of the latest products to be launched by Tyco, the security division of Johnson Controls. A wide range of access control, intrusion and video products from the American Dynamics, Exacq, Illustra, Bentel, CEM Systems, DSC, Kantech, Software House and Visonic brands, which are supplied under the Tyco umbrella, will be on show on stand SE102. These include: Access control credential iotega, an all-in-one smart security and home automation platform for residential and small commercial properties A new camera to cloud solution which provides a cost-saving and efficient and method of managing IP cameras and securely storing video in the cloud. The recently launched Illustra Flex IR 30 x PTZ cameras which have adaptive IR illumination that adjusts the intensity of the IR in line with the operator controlled zoom setting of the camera. A new 8 channel VideoEdge Deep Intelligence Network Video Recorder (NVR), which utilises machine learning techniques with the help of a powerful Graphic Processing Unit (GPU). This optimises the ability of the NVR to display highly accurate video intelligence compared to standard methods of video analytics. Kantech EntraPass software which enables users to operate any number of doors where card access is required and provides support for a server based Go Pass mobile App that allows card holders to use their mobile phones as an access control credential. iotega, an all-in-one smart security and home automation platform for residential and small commercial properties. Commercial security exhibition Tyco is a Founding Partner of The Security Event which takes place at the NEC Birmingham on 9-11th April, 2019 and is intended to fulfil the need for a UK focused commercial security exhibition. “The opportunity to take an active role as a Founding Partner in an industry event which will be at a location which so many of our customers consider ‘home’, is extremely welcome,” said Gordon Morrison, GB Sales Director for the Tyco Security Products access control and video brands. “The concept, focus and size of the show makes it ideal for us to showcase our unified fits with our requirements and plans for a major part of our business."
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