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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Bolloré Logistics is one of the top ten transport and logistics companies in the world. Its warehousing and logistics facility near Auckland Airport, New Zealand, has seen significant growth in recent years and often handles in excess of 2,000 items in a day. As a customs bonded warehouse, the location is subject to strict security requirements. All movements and processing in the warehouse must therefore be monitored closely, as the consequences of damage to facilities or loss of stock could be catastrophic. A combination of c25, v25 and i25 hemispheric cameras, along with several MOBOTIX Dual D15 cameras, provides complete coverage of the 6,600-square-meter site. The new system provides full visibility of the warehouse aisles to protect both employees and customers should an incident occur. Tool for risk management A security system that enables monitoring of business processes and guarantees the availability of historical footage can help companies avoid facing expensive compensation claims. As such, the MOBOTIX system is an invaluable tool for risk management, compliance enforcement and dispute resolution. The stream of metadata generated alongside the video feed cannot be manipulated, which ensures that the images will hold up in a court of law. Moreover, this kind of security system even helps save money: Some insurance companies reduce their premiums when this kind of system has been installed.
MOBOTIX has taken another step towards making its technology available and integrating it in partner systems. After extensive development processes and testing, all MOBOTIX IoT camera solutions have been integrated in Genetec’s cloud-based Stratocast video management system. Genetec, global provider of video management systems solutions, has been one of MOBOTIX’s most important technology partners for many years. Integration with MOBOTIX IoT camera solutions The integration of our camera systems in Stratocast, whose high level of cyber security is put to the test in annual stress tests" “The integration of our camera systems in Stratocast, whose high level of cyber security is put to the test in annual stress tests and evaluations, is another milestone in the long-term cooperative relationship between MOBOTIX and Genetec,” says Hartmut Sprave, CTO of MOBOTIX AG. “When we make our technology available and integrate it into other solutions, it is paramount to us that we do not compromise on the cyber security of our systems,” Thomas Dieregsweiler, Head of Product Management at MOBOTIX AG, adds. “Genetec and MOBOTIX speak the same language: We are one of the world’s first camera manufacturers to successfully integrate in Stratocast,” Dieregsweiler further points out. Stratocast cloud-based video management system The cloud-based video management system Stratocast (VSaaS) is designed especially for small and medium-sized businesses. When using Stratocast, customers can always rest assured that their company is protected and that seamless operation is ensured. Using a PC, laptop, tablet, or smartphone, Stratocast guarantees access to live videos and video recordings that are stored cyber-safe in the cloud. Many customers across the world rely on the cloud solution, which is tailored to small applications under 50 cameras, or in other words, small and medium-sized companies. The end customer themselves requires only basic computer expertise, as no computer infrastructure such as additional servers have to be installed on site and no maintenance or updates are required. This makes the solutions affordable and very transparent for the customer. They only pay by usage. Genetec and MOBOTIX technologies synergy Stratocast allows the customer to circumvent typical server-based problems such as additional IT infrastructure or employees, lack of storage space, loss of records, and unscalable prices or functionalities. The scope of functions provided can also be extended by using the Genetec Security Center for central monitoring. This means the cloud-based network can grow and develop according to the customer’s needs. As is the case for MOBOTIX, cyber security and data protection are the highest priority at Genetec. For example, all communication between the on-site system and the cloud is fully encrypted with TLS (Transport Layer Security). Genetec guarantees 99.5 percent availability (availability and access to video). Data back up and cyber security Camera solutions from MOBOTIX have an excellent reputation around the world for good reason All data is backed up three-fold in the cloud. Genetec works exclusively with hardware and software partners who meet the high quality standards for cyber security and data protection. Camera solutions from MOBOTIX have an excellent reputation around the world for good reason. They are robust, durable, and cyber-safe. No successful hacking attacks have been recorded anywhere in the world to date. “We have integrated our technology into Stratocast’s technology over the last six months. All test series were completed successfully,” explains Thomas Lausten, CEO of MOBOTIX AG. He adds, “The excellent quality of our video solutions combined with a keen focus on cyber security and our global sales network is how we became one of the first camera manufacturers to integrate our technology in the cloud-based Stratocast video surveillance system from globally renowned video management solutions firm, Genetec. It proves once again that the decentralised intelligence of our camera systems makes MOBOTIX one of the most important players on the global market.”
ABP Technology, a value-add specialty distributor for IP technology solutions, has obtained the exclusive rights to distribute AlarmReady™ in the United States. AlarmReady is the first universal alarm system video verification solution designed to frictionlessly attach to any IP video surveillance system. “AlarmReady is an exciting opportunity for system integrators to deliver a video verification solution – for any alarm system users may have – that enables higher situational awareness, faster emergency response, and fewer false alarms,” said ABPTech CEO Robert Messer. AlarmReady is a cloud-based solution designed for commercial buildings or higher-end homes. Its first delivery will be for MOBOTIX camera systems as a FREE beta feature included with MxLINQ™ – the mobile universal viewer, alert, and control tool for MOBOTIX surveillance system end users. Immediate video access ActivitySensor technology helps eliminate false alarms and AlarmReady can quickly discern which cameras to show As soon as an alarm is activated at any monitored location the solution provides immediate video verification to users and owners or, if configured, to a compatible monitoring center. AlarmReady sends users alerts directly via phone, tablet, or computer and can send a text message to subscribed users to make sure the alarm is not missed. Users will see the location of the alarm as well as have immediate video access to the cameras on site that shows activity at that time. “AlarmReady together with decentralised intelligent MOBOTIX cameras and MxLINQ Cloud Access provides the highest situational awareness in the market,” said Messer. MOBOTIX-patented ActivitySensor technology helps eliminate false alarms and AlarmReady can quickly discern which cameras to show. MxLINQ, a cloud access solution for MOBOTIX, enables the user to immediately view and forward video footage to law enforcement – including a live-link by SMS or email – to the affected location. Powerful cloud-based platform AlarmReady is a flexible and powerful cloud-based platform that can be integrated with professional monitoring systems “People are nervous in alarm situations and AlarmReady simplifies this process and guides end users directly to the cameras they need to see,” said Messer. “AlarmReady provides additional situational awareness, user-friendliness, and overall simplicity of the system. Primary design factors give the end user as seamless an experience as possible.” AlarmReady can help prevent further harm or damage by enabling users to take a variety of actions via the MOBOTIX system. For example, users can play dissuasive Audio Messages. If set-up by a system integrator, users may also have access to turning on lights, locking doors, closing gates, or any other features on their IoT/surveillance system right then and there. This makes AlarmReady a flexible and powerful cloud-based platform that can be integrated with professional monitoring systems, offering end users and businesses a unique hybrid solution. Take a closer look at this exciting feature at the upcoming MOBOTIX Global Partner Conference in October in Mainz, Germany and Americas Partner Summit in January 2020.
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