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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
The world has changed with the COVID-19 pandemic. There are many new challenges and regulations. MOBOTIX’s intelligent video technology can support companies, institutions, public as well as private facilities during the crisis and in the restart after the lockdown. MOBOTIX has bundled the available "back-on-track video technology solutions" for its partners and customers to help get them up and running quickly and effectively. This makes it easier for industries and sectors such as retail, restaurants, airports, train stations, municipalities, industrial, service companies and educational institutions to "get back on track." MOBOTIX automates the "back-to-business restart" with professional analysis and thermal imaging technology, with an array of optional apps in the latest MOBOTIX 7 generation cameras and specially-developed add-on solutions from MOBOTIX’s global Partner Community. Highest cyber security Only the consistent adherence to rules and regulations will drive further improvements in this pandemic" The hardware and software of MOBOTIX can be adapted and converted at any time for numerous alternative industry-specific tasks, always with the highest cyber security. "Only the consistent adherence to rules and regulations will drive further improvements in this pandemic. By doing so we will hopefully move together successfully towards ‘normal life and work.’ It is a good feeling when we can support and accelerate this with our technology," says MOBOTIX CEO, Thomas Lausten. Entrance control system In many shops, schools and public buildings there are updated capacity limits for the number of visitors, customers or employees. To determine the current numbers, all entrances and exits must be checked. MOBOTIX video technology can do this reliably, automatically, and effectively - without the need for additional personnel. An entrance control system can be installed indoors or outdoors, for example, using a traffic light system or an automatic door control system. The MOBOTIX video analysis technology also allows the cumulative recording of the current number of people in complex and multi-story buildings using all cameras installed at the entrances and exits. Supporting Social Distancing "Social Distancing" is a widely used term. It describes the observance of minimum distances and is intended to reduce the risk of infection. MOBOTIX technology can also provide support here. Face mask detection In addition, sensitive zones, such as sterile zones in hospitals and nursing homes, can be better monitored and protected It does not monitor whether the minimum distance is maintained in all areas, but rather checks whether it could be maintained in general within heavily frequented areas. For example, video technology can detect overcrowding - e.g. in waiting areas or at checkouts - and resolve it by means of visual and acoustic warnings. The capacity and crowding of people are not the only concerns, of course. In many public areas, face masks are also required. It must be ensured that proper protection is worn. Partner solutions that rely on MOBOTIX technology can detect when face masks are worn and trigger alarms or warnings if violations occur. In addition, sensitive zones, such as sterile zones in hospitals and nursing homes, can be better monitored and protected. Recognising temperature abnormalities MOBOTIX TR (Thermal Radiometry) technology makes it possible to measure thermal radiation - even from people. Although MOBOTIX thermal technology does not replace medical devices, they can help analyse critical situations in order to escalate to further measures. It allows anomalies to be detected and reported. Identified persons can then be subjected to further examination and referred to medical personnel. "Our technology helps customers not only in times of crisis. MOBOTIX video security systems are valuable to our customers well beyond the crisis," says Lausten. “The high-end video systems can be used, adapted or converted at any time for numerous additional and new industry specific tasks. Our intelligent solutions cover much more than just security applications. For example, they offer outstanding potential in process optimisation or improving a service organisation. The investment in MOBOTIX video technology is and remains future-proof," says the MOBOTIX CEO.
Lombardy is one of the regions most affected by the COVID-19 epidemic. Due to the emergency, hospitals remain overcapacity, surgeries postponed, and staff continue to work fatigued because of what they’ve had to sustain over the past few months. In addition to this already critical situation, the Milanese capital suffers from a major blood scarcity. Decrease in blood donation collection In recent months, the Ministry of Health has intervened several times with recommendations to prevent possible interruption or decrease in blood donation collections within the region. This was targeted to improve processes at the donation centre in order to aide in the management of blood components and raise awareness of transfusion needs. Many donations made were due to the appeals launched by AVIS Milano. Due to the responses of citizens, even non-periodic donors, who went to the Lambrate headquarters in recent weeks was of generous help. Donors' security The donation candidate with a potentially higher temperature is then escorted to another location To ensure donors’ security and to avoid crowding in the waiting rooms, regulating access and managing the flow became extremely important. AVIS Milano has immediately taken necessary measures. Thanks to MOBOTIX’s donation and the completely free installation by Bergamo-based company, Ideologica, the association is now able to provide a high level of protection before a potential donor is accepted. A MOBOTIX Thermal TR imaging camera has been installed in the room where donors are processed and wait for access to donor acceptance protocols. Radiometric thermal sensor The camera, which is equipped with a radiometric thermal sensor, is able to detect variations in temperature of those present in the access room. It was integrated into AVIS Milano’s existing system by Ideologica in just one afternoon, and was programmed to detect any temperature rise above 37.5 degrees Celsius (as required by law to allow the donation), with an accuracy level of 0.3 degree. We were able to identify the person potentially at risk of COVID-19 through the temperature symptom" If a donation candidate displays any change from this value, an immediate auditory alarm is triggered. The donation candidate with a potentially higher temperature is then escorted to another location and informed of the reasons for their donation refusal and is encouraged to visit his or her attending physician for further investigation. Medical staff immediately receives a report In respect of privacy, the system has not been set up to be viewed remotely with a video image on any external PC. The medical staff immediately receives a report that a person with a temperature above 37.5 degrees centigrade has appeared in the entrance hall. "Thanks to the contribution of MOBOTIX technology, we were able to identify the person potentially at risk of COVID-19 through the temperature symptom from the moment of entry, avoid contact with other donors present and advise the individual on an immediate follow-up with their doctor," commented Sergio Casartelli, General Manager of AVIS Milan. Facilitate solutions with MOBOTIX Technology "Technology should always be seen as positive improvement in any application regardless of how it is used, either to facilitate or to provide a final solution. We as MOBOTIX are committed to promoting and providing through our solutions and our partners as many benefits and opportunities as possible.” “We are extremely proud and humbled that we could collaborate with AVIS and that our technology could support the work AVIS has done to ensure availability of blood in Milan.” “This is one of the most important actions any organisation could have taken to provide support at this critical time," concluded Phillip Antoniou, Vice President Sales Europe South / West & MEAPAC.
Eagle Eye Networks, the global renowned provider of cloud video surveillance, has announced the availability of a passive elevated temperature screening solution with the Eagle Eye Cloud Video Management Systems (VMS). Eagle Eye Networks will be providing a complete system via its reseller partners which includes a thermal camera, blackbody calibration unit, cloud-based recording subscriptions, and real-time notifications. Calibration unit The calibration unit is recommended by the FDA for these applications to increase accuracy The calibration unit is recommended by the FDA for these applications to increase accuracy. Eagle Eye resellers can offer solutions to restaurants, factories, warehouses, office, retailers, hotels, health care, fitness, and other industries in order to provide passive temperature screening as business resumes. “Elevated temperature screening, although not fully proven, is a potential tool to enhance people’s safety as the world resumes business. The desire to measure everyone’s temperature when entering a facility is new, but the technology was quickly integrated into the open Eagle Eye Video API platform, providing an excellent example of why an open platform is superior,” said Dean Drako, Chief Executive Officer (CEO) of Eagle Eye Networks. Eagle Eye Cloud VMS Dean adds, “You cannot accurately predict all your security system needs as the world and technology changes so rapidly. You really must have an open platform, like the Eagle Eye Cloud VMS, to be prepared.” Applications which require around-the-clock monitoring, such as passive elevated temperature screening, are best accomplished using a cloud video surveillance solution. Leveraging the cloud avoids the need for an attendant to be present, helps in maintaining proper records, and provides for quick deployment in global multi-location situations. Eagle Eye elevated temperature screening system The turnkey Eagle Eye elevated temperature screening system includes all the necessary components for efficient functioning. The integrated cameras are manufactured by overseas third-party companies. To address cyber security concerns, Eagle Eye Networks utilises its Cyber Lockdown feature to ensure all cameras are cyber secure at all times. Eagle Eye also supports thermal cameras from Sunell, HikVision, Dahua, Mobotix, FLIR, and other companies. Joshua Baer, Chief Executive Officer (CEO) of Capital Factory, the globally renowned start-up incubator in Austin, Texas, US said, "As we look to re-open our facilities in the near future we want to make sure the environment is as safe as possible for our members and entrepreneurs.” Joshua Baer adds, “We see passive thermal elevated temperature measurement as a powerful tool to make sure we are doing what we can to keep everyone safe. The fact that it is fully passive and does not require any action by the members or require attendance by a staff member is critical to us." Eagle Eye Cloud VMS integration with thermal camera Existing Eagle Eye Cloud VMS customers can easily add a thermal camera to their existing system Existing Eagle Eye Cloud VMS customers can easily add a thermal camera to their existing system and perform elevated temperature measurement. "We all want to do what we can to battle COVID-19," continues Dean Drako, adding "As a cloud video surveillance company we have been working on integrating, testing, and validating thermal cameras for elevated temperature screening." Complete turnkey system Darko further said, “Our results have indicated that these solutions, while not perfect, can be a useful tool as we strive to return to a more normal workplace. A number of our partners and customers have asked us to provide a complete turnkey system." Passive Elevated Temperature screening is a new technology that comes with a complete set of new challenges. Eagle Eye Networks will continue the development on these thermal screening systems to reduce costs, increase accuracy, and improve robustness.
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