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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Genetec Inc., a renowned provider of unified systems for enhanced security, operations and intelligence, has announced a new series of expert webinars designed of help end users and system integrators to navigate these testing times. The sessions outline ways customers from various industries are repurposing their existing physical security systems to solve specific pandemic related issues. In addition, they cover ways Genetec is evolving its solutions to address critical new requirements. The details of the expert panels are: July 16th - Privacy now and after Covid-19 - Amidst a public health crisis, the global pandemic is raising questions about privacy. How can technology help? July 21st - Physical security innovations to help during the pandemic - In this session experts will discuss the new reality and how technology is being developed and deployed August 4th - Genetec & its technology partners deliver new innovations - Experts from Genetec, Quanergy and HID will discuss collaborative innovations that are supporting users in the current environment August 18th - Identity as the new perimeter - Experts will discuss why identity is now the backbone to infrastructure management and the enforcement of security policies August 26th - Machine Learning: Making sense of data - Data scientists will explain the use of machine learning to improve Genetec product performance, give users greater insights into their physical security data and enable organisations to more effectively automate their processes
As organisations around the world resume operations, new requirements for creating a safe workplace for employees are driving the need to automate approaches to manage employee social distancing and conduct contact tracing. HID Global, a worldwide provider in trusted identity solutions, announced landmark additions to its HID Location Services IoT ecosystem that simplify and streamline managing these protocols, and drive compliance to federal, state and local requirements to help prevent workplace exposure to COVID-19. HID BEEKS™ Aware fob The new HID Location Services for Workplace Safety physical distancing application leverages Bluetooth Low Energy (BLE) HID BEEKS™ Aware fobs that alert employees when they are closer than 6 feet (2 metres) for a specified period of time. The new contact tracing application uses the same HID BEEKS Aware fob or a BEEKS badge/badge holder that is easily added to existing ID cards, providing a full digital trail of an employee’s whereabouts and historical interactions while at work. This makes it possible to rapidly respond to cases and activate isolation procedures as needed. The physical distancing application is currently being piloted and adopted by major healthcare institutions and enterprise organisations worldwide, including at HID’s North American headquarters and manufacturing facility in Austin, Texas. HID Location Services for Workplace Safety “Digitally managing social distancing is critical to encouraging the necessary behavioural shifts that will create a safer and more secure environment to which employees feel comfortable returning to work,” said Mark Robinton, Vice President of IoT Services, Identification Technologies with HID Global. “Our goal with HID Location Services for Workplace Safety is to use our established IoT ecosystem to help organisations restore productivity with confidence by making it easier for everyone to adjust to workplace physical distancing and taking the manual leg-work out of contact tracing.” Its real-time time monitoring and analytics capabilities can help ensure compliance Employers define distancing policies and alert parameters; zones can be created with geo-fences around high-traffic areas (breakrooms, hallways, lobbies) to minimise large congregations of people. HID BEEKS Aware BLE fobs are issued to employees, visitors and contractors to carry while at work. Using peer-to-peer capabilities, the fob will flash and sound a brief audible alert when employees are within 6 feet (2 metres) for more than 2 minutes (or as configured by administrator). Contact tracing reporting With a click of a button, detailed reporting enables contact tracing using historical data on movement and interactions in order to trigger safety protocols. For standalone contact tracing, employers can couple the functionality with existing employee ID badges. Fast set up using HID BEEKS devices, secure HID Bluzone Cloud Software, and HID BluFi™/ other gateways. Immediate access to real-time analytics that include location data such as interaction type and contact duration (including start and end times). Uses existing enterprise networks or Bluetooth over Wi-Fi network connectivity and cloud services to simplify implementation. No additional infrastructure, hardware or network wiring needed. Building upon a proven IoT ecosystem HID Location Services is already in broad use by Fortune 500 companies for managing building occupancy, optimising office and facility space, asset tracking and monitoring the health of equipment. The latest workplace safety additions to HID Location Services underscore the IoT ecosystem’s ability to quickly scale and adapt to the dynamic requirements of current hospitals, manufacturing facilities, and enterprise organisations. Its real-time time monitoring and analytics capabilities can help ensure compliance to a number of other safety requirements, such as hand hygiene policies and other regulations introduced as part of the “next normal.” Organisations are able to leverage their investment beyond today’s global health crisis, since HID Location Services lays the foundation to easily add even more IoT applications-all of which can be centrally managed on a single platform.
HID Global, a provider of trusted identity solutions, announces that it has successfully obtained three International Standards Organisation (ISO) certifications of compliance in five months for its Malta manufacturing site. The certifications affirm that all processes and procedures at its facility meet rigorous quality (ISO 9001), environmental (ISO 14001) and security (ISO 14298) requirements. “HID’s ISO certifications reinforce our commitment to equip governments, whether large or small, with premier identity documents that are manufactured and inspected using processes that adhere to the most well-known and respected compliance standards in the industry,” said Jessica Westerouen van Meeteren, VP & Managing Director, Citizen Identity with HID Global. Secure identity documents HID’s Malta site was established in 2009 and has delivered more than 70 million secure identity documents, such as passport booklets, to its global customers. The International Organisation for Standardisation (ISO) is the developer and publisher of international standards for the implementation of quality and other management systems. The focus areas of HID’s ISO 14001 environmental certifications at multiple facilities include legislative compliance, pollution prevention, minimising energy and resource usage, while HID’s ISO 9001 certification ensures quality and safety for processes and products. Through its program of certifications, including being one of the first companies to receive the ISO 14298 certification for security across all its manufacturing sites, HID continues to reinforce its longstanding reputation for quality.
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